X1 The Edge Reviews

Student Review: 1.9 /5

By member5102648 On 1st March 24 Verified student

First when you move in, probably you will be woken up in fear by the very loud sound of your fire alarm. It is your responsibility to change the batteries in the fire alarm in your room. You will most likely experience another issue (e.g. oven in our apartments is not working). This issue was reported in November 2023, it is March 2024 now and it has not yet been fixed. If you have an important test or assignment to be submitted, you will no succeed in doing so, because the WiFi can disappear for 2-5 days for the whole building. The WiFi disappeared on 28/02/24, today is 01/03/24 tomorrow will be Saturday and Sunday, and they will not be working therefore I assume the WiFi will not be fixed until the middle of next week. Their promises regarding a nice gym and halls are not true. The machine at the gym is broken. The entry hall sofas and chairs have black lines from spilt drinks. Their customer support responds to your calls and emails well but is rather useless as they can not fix

Student Review: 1 /5

By member682960 On 31st March 23 Verified student

Me and my 7 flat mates moved in to a dirty flat, which has broken floors, doors, and half painted bathrooms. We are currently unavailable to use our showers, toilets, sinks and dishwasher, we reported this issue several days ago and still nothing. We are all so unhappy with this property and wouldn't recommend to ANYONE.

Student Review: 1.6 /5

By Student20 On 30th March 21 Verified student

They don’t fix things in your room if they’re not considered “important” but I’d say brown paint and stains all over my bathroom when I moved in is pretty important. There’s only about half the kitchen storage space that we needed for 5 people. All five of us share the one cutlery drawer so obviously all your stuff gets stolen by flatmates. There are three shelves in the fridge for five people? Our oven was broke for a month.There’s no one on reception during the day, security doesn’t start until 8pm so they don’t accept parcels on your behalf, and post goes missing because no one is there to collect it. Couriers need a resident to let them access the building and they put parcels in the “parcel drop” which then security sorts and your items get placed into a trolley (yes a shopping trolley) and you collect it yourself. Really thin walls, noisy courtyard, like 5 washing machines for the whole building so it’s a nightmare they’re never available. Would not recommend, I’m leaving early.

Student Review: 1.1 /5

By member749878 On 13th July 20 Verified student

Stay here if you’re a fan of random people using your flat as a shortcut and going in your kitchen during a pandemic. No help from the staff here either, they’re unresponsive and slow. Can’t wait to leave and you should not book here if you want a decent experience.

Student Review: 1.9 /5

By Samuel Tribe On 27th March 20 Verified student

Awful experience with the staff, nobody ever on reception during the day, takes them ages to fix anything and they tend to only reply to your emails if they think they can get more money out of you or a 5 star review. Avoid like the plague, the rooms are small and the walls are so thin you can hear people 3 rooms away.