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Student Castle Reading Reviews

50 Reviews by Students

4.17 / 5
4.17 / 5
0.3 mi from nearest campus View map
  • 6 mins
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  • 6 mins
0.3 mi from nearest campus View map
  • 6 mins
  • 1 min
  • 6 mins

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Most helpful review

Being a recent graduate from Oxford Brookes University, I have had an incredible time being able to live my life as my true authentic self in an environment as welcoming and supportive place. It has been instrumental to my growing improvements in mental health and enabling my passions as a content creator that fully allows me to build my career in the safe space provided to me. Its exceptional facilities, staff, and room for myself are qualitative in respects to customer service and to personal comfort and I would recommend anyone to stay here for either being a student or as a young professional.

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By member5118703
On 10th October 24
verified Verified student
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Most helpful review

Being a recent graduate from Oxford Brookes University, I have had an incredible time being able to live my life as my true authentic self in an environment as welcoming and supportive place. It has been instrumental to my growing improvements in mental health and enabling my passions as a content creator that fully allows me to build my career in the safe space provided to me. Its exceptional facilities, staff, and room for myself are qualitative in respects to customer service and to personal comfort and I would recommend anyone to stay here for either being a student or as a young professional.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member5118703
On 10th October 24
verified Verified student
Read all reviews

Q&A


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Will Executive Premium Studio allow two people to live? If allow, is there any additional cost?
By member1187490 On 13th June 23
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All the Answers You Need About Student Accommodation

What tenancy length do I need?

Some students choose to stay during the academic year, whilst others – particularly international students – require a tenancy that covers the entire year. You can also find student accommodation that is available for one or two terms, classified as a “short stay” on our search filters.

Should I stay in catered student accommodation?

This is totally up to you! Catered accommodation means you will be served meals at set times in a dining hall, and you’ll likely have access to fewer kitchen facilities than if you were to stay in self-catered accommodation.

What is a guarantor and do I need one?

A guarantor is a person who signs a contract to agree to pay your rent if you are unable to. Most university accommodation requires a guarantor, and this applies to both domestic and international students.

Will I need to pay a deposit on student accommodation?

Most likely, yes, you’ll need to pay a deposit. This will be refunded at the end of your stay as long as there is no damage to the room or property.

What bills will my rent include?

If you are staying in university-run accommodation or private halls, your rent should include any utilities such as electricity, gas, water, and internet. Students are not required to pay council tax, however you may need to fill in an exemption form so make sure you check with your local council.

What is purpose-built student accommodation?

Purpose-built student accommodation (PBSA) are residential buildings designed for students. They are often located close to campus, boast modern facilities, include all bills, and often have staff on site to assist residents.

Will my student accommodation be furnished?

Student accommodation is typically fully furnished. Your room should include at least a bed, clothes storage, desk and chair. You’ll likely need to bring things such as bedding and kitchen utensils, but we have a full list here of everything you’ll need.


Read Student Castle Reading Reviews


Student Review: 4.9 /5
By member7120381 On 17th October 24 verified Verified student

A very promising accomodation with excellent staff.

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Student Review: 5 /5
By member10118763 On 10th October 24 verified Verified student

New century is an excellent property, the management team are so friendly and helpful in every way. I love this place and will never leave

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Reply from Student Castle Reading (previous provider) On 11th October 24
Student Review: 4.1 /5
By member9118723 On 10th October 24 verified Verified student

Very nice and comfortable accommodation

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Student Castle Reading (previous provider) On 11th October 24
Student Review: 5 /5
By member5118703 On 10th October 24 verified Verified student

Being a recent graduate from Oxford Brookes University, I have had an incredible time being able to live my life as my true authentic self in an environment as welcoming and supportive place. It has been instrumental to my growing improvements in mental health and enabling my passions as a content creator that fully allows me to build my career in the safe space provided to me. Its exceptional facilities, staff, and room for myself are qualitative in respects to customer service and to personal comfort and I would recommend anyone to stay here for either being a student or as a young professional.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Student Castle Reading (previous provider) On 11th October 24
Student Review: 4.1 /5
By member4118628 On 10th October 24 verified Verified student

Nice accommodation and good social spaces.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Student Castle Reading (previous provider) On 11th October 24
Student Review: 2.4 /5
By member13117052 On 1st October 24 verified Verified student

I have been living in this building since September 2023, and the lift in Building 3, where I reside, has been out of order for over eight months. Despite numerous promises from the management team that it would be repaired, no action has been taken. Before renewing my lease, I specifically spoke with the manager, who assured me the lift would be fixed by the start of my new lease on September 16th. It is now well past that date, and the lift remains inoperative, as shown in the attached photo. I am on the third floor. This ongoing issue has severely impacted my daily life. I am forced to use the stairs every day, which has taken a toll on both my physical and mental health. It’s unacceptable for an organization of this size and reputation to be unable—or unwilling—to resolve such a basic and essential issue within a reasonable time frame. I strongly advise against living here. Be aware of these problems before considering this place!

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Student Castle Reading (previous provider) On 2nd October 24
Student Review: 5 /5
By member10114934 On 16th September 24 verified Verified student

I am really happy with my room and the staff have been so helpful!

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Reply from Student Castle Reading (previous provider) On 2nd October 24
Student Review: 5 /5
By member10111469 On 17th June 24 verified Verified student

Really enjoyed my time here, thank you so much NCP!!!

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Reply from Student Castle Reading (previous provider) On 18th June 24
Student Review: 4.7 /5
By member5109611 On 24th May 24 verified Verified student

wonderful place!There are friendly staff and delicious breakfast, and the daily cleaning is very good. There are often some festival activities to give us some small gifts and snacks, if there is a chance I will recommend it to my friends

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Reply from Student Castle Reading (previous provider) On 18th June 24
Student Review: 4.3 /5
By member13109376 On 23rd May 24 verified Verified student

**Google Review: New Century Place Student Accommodation** Rating: ★★★★★ I’ve been living at New Century Place for the past academic year, and I must say it has been an incredible experience. The accommodation is exceptionally cozy, making it feel like a home away from home. From the moment I moved in, Harry and Claire, who are part of the amazing staff here, have been incredibly supportive and friendly. They always go above and beyond to help out, whether it’s a small query or a larger issue. Their dedication to ensuring residents are comfortable is truly commendable. One of the standout features of New Century Place is the vibrant community atmosphere. The staff regularly organize cool events that make living here enjoyable and foster a sense of community. They are particularly attentive to cultural diversity and do an excellent job of celebrating various festivals. The Chinese New Year celebrations this year were spectacular, with beautiful decorations, traditional activities, an

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Reply from Student Castle Reading (previous provider) On 18th June 24
Student Review: 4.7 /5
By member7108944 On 17th May 24 verified Verified student

Claire and the rest of the management team are wonderful and really look after the students here.

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Reply from Student Castle Reading (previous provider) On 20th May 24
Student Review: 5 /5
By member4108881 On 17th May 24 verified Verified student

I've stayed here for two consecutive years and have thoroughly enjoyed my experience. The rooms are exceptionally nice and perfectly situated in the heart of town, providing easy access to shops, restaurants, and various modes of transportation. The staff are consistently available and go above and beyond to assist with any needs.

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Reply from Student Castle Reading (previous provider) On 20th May 24
Student Review: 5 /5
By member11108877 On 17th May 24 verified Verified student

New Century Place is a 5-minute walk to the town centre, a 10-minute walk to the London Road Campus and a 30-minute walk to Whiteknights Campus (15 minutes by bus and the bus station is within 100 metres from the accommodation), which makes it the best student accommodation that is very convenient for enjoying leisure time in town and traveling to school. I have personally visited other student accommodations to decide whether to stay at the New Century Place next year. I still chose here, because of its location and reasonable price.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Student Castle Reading (previous provider) On 20th May 24
Student Review: 3.7 /5
By member11108872 On 17th May 24 verified Verified student

The elevator in building 3 was broken and had not been repaired for more than half a year, which was very inconvenient! At the meantime the accommodation didn’t give us any compensation nor alternative ways trying to fix this problem.

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Reply from Student Castle Reading (previous provider) On 20th May 24
Student Review: 4.7 /5
By member4108793 On 16th May 24 verified Verified student

Having spent three years at New Century Place during my university studies, I can confidently say it has been a fantastic experience. NCP offers amenities like well-equipped study rooms, a gym, a cinema room, and a social area with a pool table, all enhancing the university experience. The rooms are well-designed and comfortable, perfect for both studying and relaxation. The free breakfast makes mornings easier, and the cinema room is great for unwinding after a long day. NCP fosters a strong community spirit with free holiday-themed food events for occasions like Chinese New Year and Easter egg hunts, creating an inclusive atmosphere. Collecting parcels is hassle-free 24/7, thanks to the security staff present beyond working hours. Overall, New Century Place provides an excellent balance of luxury, convenience, and community spirit, making it an ideal choice for any student seeking accommodation in Reading.

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Reply from Student Castle Reading (previous provider) On 20th May 24
Student Review: 5 /5
By member13108742 On 16th May 24 verified Verified student

Nice place to live and lovely staff, especially Claire!🌺

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Reply from Student Castle Reading (previous provider) On 20th May 24
Student Review: 4 /5
By member12108652 On 15th May 24 verified Verified student

The staff were very friendly and the room had good facilities and felt homely. One complaint in the room is a fixed desk facing a south facing window

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Reply from Student Castle Reading (previous provider) On 20th May 24
Student Review: 5 /5
By member12108638 On 15th May 24 verified Verified student

Loved my room here, thanks for the enjoyable stay for the past two years!

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Student Castle Reading (previous provider) On 20th May 24
Student Review: 4.6 /5
By member4108611 On 14th May 24 verified Verified student

Have lived here for 2 years whilst completing my PhD. It has been hassle-free, allowing me to focus on my degree.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Student Castle Reading (previous provider) On 20th May 24
Student Review: 3.3 /5
By member9108594 On 14th May 24 verified Verified student

a good experience however, things break often like elevator, hot water, and bathroom drainage clogs. The gym équipements are nearly all broken. Breakfast could include more healthy options

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Student Castle Reading (previous provider) On 20th May 24
Student Review: 5 /5
By member4108565 On 14th May 24 verified Verified student

This is my 2nd year staying at the accommodation and I’m so glad. This place has the perfect location and social aspect you need as a student. The staff are always friendly and it’s always clean no matter the day or time

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Reply from Student Castle Reading (previous provider) On 20th May 24
Student Review: 3.4 /5
By member7108550 On 13th May 24 verified Verified student

its a good accommodation overall but there are several issues especially in building 3 with the lift being out of service for more than a year now and a lot of problems with hot water but they intend to be resolved quickly.

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Reply from Student Castle Reading (previous provider) On 20th May 24
Student Review: 4.6 /5
By member7108545 On 13th May 24 verified Verified student

Friendly staff and comfortable facilities for the students

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Reply from Student Castle Reading (previous provider) On 20th May 24
Student Review: 5 /5
By member6108522 On 13th May 24 verified Verified student

I feel good about the place. I will recommend my friend live here.

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Reply from Student Castle Reading (previous provider) On 20th May 24
Student Review: 2.3 /5
By member8104521 On 18th March 24 verified Verified student

The staff is friendly. There is no personal issue with the management team. However, importantly, the elevator in the building three has been broken for more than 5 months (It only work for one day). It is very hard and take some effort to carry a luggage and do the laundry, especially when living on the high floor. Today, the hot water is not working for the whole building. This place was valued for money. But I am unsure it is still the valued one, especially when the price keep increasing every year, while some key amenities are unable to use. Hope NCP accommodation team, see this comments as a room to improve the service.

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Reply from Student Castle Reading (previous provider) On 20th May 24
Student Review: 2.3 /5
By member1088834 On 9th July 23 verified Verified student

Poor management , lift has been broken for almost two months and they don’t do any about it. My bathroom door has been broken since the first week of May and there has been no repair done. The management is very incompetent.

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Student Review: 4.7 /5
By member759105 On 27th May 21 verified Verified student

Really good accommodations. Amazing location and new appliances.

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Reply from Student Castle Reading (previous provider) On 20th May 24
Student Review: 5 /5
By member1155191 On 12th March 21 verified Verified student

The accommodation is very modern, offers great facilities and its location is perfect! The staff here are very helpful, cooperative and friendly! I have truly enjoyed my time here.

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Reply from Student Castle Reading (previous provider) On 20th May 24
Student Review: 4.4 /5
By member1355094 On 10th March 21 verified Verified student

New century place is a lovely accommodation, with great staff and it is just a few minutes from town, everyone is friendly and make it into such a nice place to live

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Student Review: 4.7 /5
By member955048 On 8th March 21 verified Verified student

NCP has easy access to schools and supermarkets; Apartments are also full of amenities; It's comfortable to live here. Rachel and Lisa were very nice and helpful to everyone. You can meet many like-minded friends here.

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Student Review: 5 /5
By member1254918 On 4th March 21 verified Verified student

Everything was great, problems were solved in time and the staff were very friendly

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Student Review: 4.4 /5
By member954871 On 3rd March 21 verified Verified student

The team at the New Century Place is amazing, and always willing to help you.

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Student Review: 5 /5
By member954849 On 2nd March 21 verified Verified student

New century place makes me feel comfortable and the place is well equipped with all facilities. And Reception is very good.

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Student Review: 5 /5
By member1254839 On 2nd March 21 verified Verified student

Our accommodation is found in an extremely convenient location, near the oracle mall, near the university. The rooms are in excellent condition, very spacious and cozy! Totally recommend students to book their room here!

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Student Review: 4.9 /5
By member1254826 On 2nd March 21 verified Verified student

I live here for a quite while and i really like it, i even suggested it to two of my friends. New Century Place is a nice place for a university student to live in since is close to town, bus stops, and the rooms are really comfortable. My suggestion is to book here as soon as you can because the best rooms with the best views sell out very fast!!!! Plus the team helpful, friendly and accommodating. 😃

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Student Review: 4.9 /5
By member1354823 On 2nd March 21 verified Verified student

I live here for a quite while and i really like it, i even suggested it to two of my friends. New Century Place is a nice place for a university student to live in since is close to town, bus stops, and the rooms are really comfortable. My suggestion is to book here as soon as you can because the best rooms with the best views sell out very fast!!!! Plus the team helpful, friendly and accommodating. 😃

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 5 /5
By member1354811 On 2nd March 21 verified Verified student

I loved living in this accommodation, best 2 years of my living experience if you ask me! High quality rooms, great staff and lovely people.

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Student Review: 4.6 /5
By member1354805 On 2nd March 21 verified Verified student

Good location, easy access, 15 minutes to Reading University by bus stop right on the doorstep, 2 minutes walk to the town centre.

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Student Review: 5 /5
By member1354803 On 2nd March 21 verified Verified student

If you consider live in Reading town, New century place is really a nice one. Very close to town centre very convenient.

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Student Review: 5 /5
By member1354802 On 2nd March 21 verified Verified student

NCP is a very nice apartment. Gorgeous decoration style makes me feel relaxed. Building C is also a new apartment that has just been built. It is worth mentioning that the staff Rachel is very friendly! Helping us a lot during the quarantine! Thanks to all the staff at NCP.

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Student Review: 5 /5
By member1254796 On 2nd March 21 verified Verified student

Very nice place! The location is near town centre, it's very convenient. It have complete facilities and enthusiastic team. I have a great life here although it have a epidemic. The staff help me a lot when I met problems that make me feel warm.

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Student Review: 5 /5
By member1054794 On 2nd March 21 verified Verified student

Very good place to live for students of UoR. Best location, 5min walk to centre of Reading, 2min walk to bus station. Good and well-maintained facilities, high speed WiFi available. Kind staff will solve all problems 7*24.

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Student Review: 5 /5
By member854792 On 2nd March 21 verified Verified student

Living here is a good choice, NCP is in a good location, near the city centre, easy access to supermarkets and shopping. Besides, it will make you live comfortably. The facilities here are very advanced and well managed. There are excellent staff who can help you solve the problems in your life. During the COVID-19 period, the public areas were cleaned regularly and alcohol disinfectors were placed on each floor to make tenants feel at ease. I really enjoy living here, and believe it’s the nicest accommodation in Reading.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 5 /5
By member854783 On 1st March 21 verified Verified student

Very nice place. Always clean. And property management team effectively reacts to situations, especially on security issues.

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Student Review: 5 /5
By member554775 On 1st March 21 verified Verified student

Great accommodation, spacious rooms with good wifi and a tv in every room as well. The staff is very friendly and helpful with any problem or query you might have. The location is great as well, within 5 minutes from the town centre and the mall where you can shop for anything you might need without too much walking.

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Student Review: 4.7 /5
By member554643 On 25th February 21 verified Verified student

Perfectly located on the edge of the town centre and getting to campus is still really easy and cheap. The staff are friendly, helpful and efficient. The atmosphere is also really nice.

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Student Review: 5 /5
By member1054484 On 22nd February 21 verified Verified student

I like the stylish interior design and clean environment. Great location with only 2 min walk to the bus stop so it is easy to get to uni and also very close to town centre. Love having access to the on-site gym especially during winter without even needing to walk to the gym outside. There are plenty of social spaces such as study rooms, mini library, party rooms, lounges as well as a cinema.

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Student Review: 5 /5
By member1253840 On 1st February 21 verified Verified student

My experience from point of enquiring, signing contract and extending contract into second year, overall 5 star rating in all aspects. The staff are fantastic, friendly and forever helpful. The location and the rooms are cosy and its home away from home. Walking distance to everything you need. The parcels are so well managed and staff are ever ready to assist even when you get locked out early hours of morning. There is nothing I think could be improved as everything is superb as it is. I would highly recommend to everyone and will stay again if I have to due to current pandemic. New Century Place, It is !

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Student Review: 5 /5
By member453806 On 30th January 21 verified Verified student

It's a delightful time to live here in this accommodation since the last September. The building is quite new and fresh, a bunch of facilities such as fitness studio, party kitchen and cinema are amazing. It's a pity that the year 2020 is the pandemic year and I don't have so many chances to socialize with friends here, hopefully, it will be better for the vaccine is ready. Though it is tough during this time, the kind administrative teams, a handsome tall mate and a caring young lady as well as a lady for room maintenance, helped me a lot, they are super nice person. Overall a good place to stay in the UK.

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Student Review: 4.9 /5
By member953788 On 29th January 21 verified Verified student

I have lived here for 4 months. Friendly staff and high-quality facilities make my study life better. It is worth noting that during the lockdown period, all help did not stop, and I can still enjoy the services here. There is no doubt that I will continue to live here next acadamic year. This is an exciting decision.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
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