1.0 mi
from nearest campus
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- 19 mins
- 4 mins
- 12 mins
Most helpful review
Best Accommodation ever been in. The staff are good and friendly and happy to help anytime. In case of any mantainace issues, the are all addressed as soon as possible. The rooms are big and homey. I just love it. I will miss it a lot.
Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
Newcastle upon Tyne Hall Rankings
| Metrovick House | #13 |
| Garth Heads | #14 |
| Knoll Court | #15 |
| Newcastle 1 | #16 |
| Manor Bank | #17 |
| Wellington St Plaza | #18 |
| Plummer House | #19 |
| Roman House | #20 |
| The Foundry | #21 |
| Stepney Yard | #22 |
*Minimum 10 reviews required to be ranked.
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Most helpful review
Best Accommodation ever been in. The staff are good and friendly and happy to help anytime. In case of any mantainace issues, the are all addressed as soon as possible. The rooms are big and homey. I just love it. I will miss it a lot.
Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
Manor Bank Information
| Telephone | 0300 303 8642 |
| Postcode | NE1 2JA |
| Price from | £220.00 per week for 25/26 (subject to availability) |
| Top tip | Manor Bank is in the city centre - ideal for both Newcastle and Northumbria universities, and just minutes from the vibrant Quayside. Visit the website to find out more. |
Room Types
Single Studios Premium Range 1 Studio
Amenities
This property offers a common room with pool table, outdoor social space & study room.
Popular
- Library or Study Area
Features
- Communal Kitchen
- Vending Machines
Internet Access
- Broadband in Room (All Free)
- WiFi
- WiFi In Communal Areas (All Free)
- WiFi In Room (All Free)
Laundry
- Coin-operated Communal Laundry
Recreational Facilities
- Entertainment Room
- Outdoor Area
Security & Safety
- CCTV / Surveillance Cameras
- Secure Building Entry
Special Policies
- No Smoking
Study Support
- Library or Study Area
Transport
- Bike Storage
Travel Times
Newcastle University
Newcastle Campus19 mins4 mins12 mins1.0 mi
University of West London (UWL)
Academy of Music and Sound (Gateshead) Ltd40 mins8 mins20 mins3.0 mi
Northumbria University
Main Campus1 hour 6 mins10 mins32 mins3.6 mi
Manor Bank Biography
Manor Bank is perfectly located as students can walk fifteen minutes from Newcastle University or ten minutes from Northumbria University. The accommodation is located in the city centre and is a stone's throw away from Quayside, giving you the perfect balance between work and play.
There are great social spaces for you to hang out with friends. You can choose to bask in the sun and relax on the picnic tables or play a game of ping pong in the outside courtyard or watch TV whilst playing a game of pool in the common area. If you are looking for a quiet space to get work done, you can make use of the communal study space.
If you are looking to move in with friends or are wanting a community feel, then the en-suite rooms with a shared kitchen and lounge are the ideal choice. There are also studios available, should you prefer your privacy. All of the rooms are equipped with everything you need and come with their own private bathrooms.
Visit Unite Students website for more details!
Q&A
Q
Hi is their a lift/elavator in this accommodation?
By member10114412 On 5th September 24
Reply from Manor Bank
On 6th September 24
Hello,
Yes, we have lifts to all levels.
Many Thanks
Q
Are there any drawers other than the ones in the desk in the regular en suites or will I have to use magic to store my clothes?
By Bella_Rami On 21st August 24
Reply from Manor Bank
On 22nd August 24
Hi Bella,
Thanks for reaching out - we have plenty of storage in all of our room types. There are 4 shelves inside the wardrobe and 2 large under bed storage drawers which span the depth of the bed. If you do have any other questions please let us know at manorbanknewcastle@unitestudents.com and we'll be happy to help!
Thanks
Kelly
Q
Can a Tesco shop be delivered to Manor bank student accommodation?
By member8113277 On 10th August 24
Reply from Manor Bank
On 13th August 24
Hi there, Yes you can have grocery shopping delivered to Manor Bank, you will need to collect this directly from the driver though! Let us know if you have any more questions at manorbanknewcastle@unitestudents.com - Kelly
Q
Do the classic ensuites have carpet or wooden floors? On the virtual tours it shows carpet floor but in forums they say wooden.
By Member420 On 8th May 24
Reply from Manor Bank
On 9th May 24
Hi, both our classic and premium rooms have a range of vinyl and carpeted flooring which varies throughout the building. If you have an enquiry about a specific room feel free to contact the site team at manorbanknewcastle@unitestudents.com and we'll be happy to look into this for you. Thanks, Kelly
Q
I am concerned about the train noise , is too much how is the sound insultation
By member696447 On 15th December 23
Reply from Manor Bank
On 18th December 23
The windows are double glazed, noise will be at a minimum.
Q
Ask a new question about Manor Bank
Read Manor Bank Reviews
Best Value for money for students
Overall, an affordable accommodation for ensuites with a 10 minute walk to the quayside and around a 20 minute walk to campus (Newcastle University)
My experience so far has been wonderful! The reception staff are incredibly friendly, funny and welcoming. Recently, I made a mistake with one of my deliveries when I didn't realize that I had to be at the accommodation to sign for the parcel. The reception staff made the effort to phone me and upon hearing that I was about a 20 minute walk from the accommodation, did their best to sort the whole situation out for me so that when I arrived back, the delivery was sitting on the counter waiting for me. As for the actual living spaces, the rooms are decently sized with a good amount of storage space (in the cupboard, two sets of shelves and under-bed storage). All equipment in the flat was in working order when I arrived and maintenance is always happy to help.
Really great accommodation and excellent value for money!!
Hello,Thank you so much for taking the time to leave us such a positive review! We're pleased to hear that you've had such a positive experience living with us. Kelly
Overall good experience, any problems are quickly fixed and everything that i need is available to me
Hello, Thank you for taking the time to leave us feedback about your time living at Manor Bank. I'm pleased to hear you've had a good experience and that our maintenance and onsite teams are able to provide all the facilities and services you need. Thanks again Kelly
A really nice accommodation and really great price for what you get especially compared to other nearby accommodations
Hi there, Thanks for taking the time to leave us a review. I'm glad that you've found Manor Bank good value for money and that you're enjoying your time staying with us. If you have any further feedback on how we can improve please let us know by emailing manorbanknewcastle@unitestudents.com. Many Thanks Kelly
Best Accommodation ever been in. The staff are good and friendly and happy to help anytime. In case of any mantainace issues, the are all addressed as soon as possible. The rooms are big and homey. I just love it. I will miss it a lot.
Hi there, Thanks so much for taking the time to leave us such positive feedback, I'll be sure to pass your comments onto the team. I'm also glad to hear we've been able to resolve any issues promptly for you. If you do need any help before you leave us be sure to let us know and we'll be happy to help. Thanks again Kelly
Really good value for money this year. I like how I have an en suite and the maintenance is very speedy when you need them.
Hi there, Thanks for taking the time to leave us a review. We're pleased to be able to offer quality accommodation, with bills included. All of our rooms at Manor Bank have ensuites for that added privacy and I'm glad that you've found our onsite maintenance team have been able to help you with any issues in a timely manner. If you have any further feedback or need anything throughout the remainder of your stay with us please let us know at reception or by sending the team an email. Many Thanks Kelly
Really good value for money, one of the cheapest accommodations available and had en-suite rooms included Really good location as it’s so close to the university building
Hi there, Thanks for taking the time to leave us a review. I'm glad to hear that you've found us to be good value for money, we're glad to be able to provide quality accommodation with ensuite rooms and bills included. We're ideally located for both Newcastle and Northumbria Universities as these are both within walking distance of Manor Bank. If you need anything from the team or have any further feedback please let us know at reception or by sending us an email. Many Thanks Kelly
great accommodation, close to uni
Hi there, Thanks for taking the time to leave us a review, I'm glad to see that you've enjoyed your time with us at Manor Bank and found it easy to get to from university. If you have any further feedback for the team please let us know by emailing us or speaking to us at reception. Many Thanks Kelly
good accom, affordable and great for students. perfect for northumbria, sometimes a bit far for newcastle uni students
Hi there, Thanks for taking the time to leave us a review. I'm glad to hear that you've found Manor Bank an ideal place for students to live! We are within walking distance of both Newcastle and Northumbria universities as know how important being in close proximity to university is for our residents. If you have any further feedback please let us know either at reception or by sending us an email. Thanks again Kelly
really good enjoyed living at manor bank and made lots of new friends
Hi there, Thanks for taking the time to leave us a review. I'm glad to hear that you've enjoyed your time with us at Manor Bank and have been able to meet lots of like-minded people within the building. If you have any further feedback for the team please let us know. Thanks again. Kelly
I had a great experience living in this student accommodation. The rooms were comfortable, and well-furnished. The location was convenient, close to campus and amenities. Also, couldn’t ask for a better staff, so friendly and always ready to help. Overall, a fantastic place to live during my time at university!
Hi there, Thanks very much for taking the time to leave us such great review. I'm glad that your enjoyed living in our rooms, we're pleased to be able to afford quality accommodation for an affordable price. Our location really is great and convenient for both Newcastle and Northumbria University campuses. As well as being within walking distance to Northumberland Street for shopping and the Quayside for those sunny days! I will be sure to pass your kind words onto the team. If you do need anything else from us during your stay please let us know and we'll be happy to help. Many Thanks Kelly
Was cheap when booked. Great location. Needed extra cleaning when arrived but overall a great accommodation.
Hi there, Thanks very much for taking the time to leave us feedback. We pride ourselves on offering quality, affordable accommodation in great locations and glad that you've felt the benefit of this. I'm also glad that we were able to resolve any issues you had when you checked in, if you do have any other comments on how we could improve please let us know at reception or by sending us an email. Thanks again Kelly
lovely staff that helped in every way with any issues.
Hi there, Thanks so much for leaving such great feedback for our team - we're always happy when we can resolve issues quickly for our residents! Thanks again Kelly
Really good location, staffs are really helpful. The social events and games can be lot better. Maintenance team do a really good job, special mention to Adam who is really friendly and does a great work with maintaince.
Thank you for taking the time to leave us a review, we'll be sure to pass your comments on to Adam. We've been listening to your feedback and recently purchased lots of new games for the common room, we do have a monthly events calendar with weekly events so if you'd like to let us know anything you'd like to see please do let us know!
Had issues with previous flat and got a move which I am greatful for and the Shower was boiling but Ian sorted it the legend
Hi there, Thanks for taking the time to leave us feedback. We're glad to hear we've been able to help find a flat better suited to you and that our maintenance team were able to sort things for you quickly. We'll be sure to pass your comments along to Ian! Thanks again Kelly
Adam did a fantastic job and helped me locate the source of the noise. Thank you so much! :)
Hi there, Thanks so much for leaving such great feedback for our maintenance team - we're always happy when we can resolve issues quickly for our residents. We'll make sure and pass this along to Adam. Thanks again Kelly
Good experience, good maintenance any time there’s an issue and good location.
Hi, thanks so much for taking the time to leave your review, I’m so pleased to hear you're enjoying your time with us at Manor Bank. We always strive to provide the best experience possible our location is great being so close to both Northumbria and Newcastle universities, the city centre and iconic Quayside. Thanks again. Kelly
Property Management team very good - staff are perfect. Improvement is that the rooms should be given a toilet brush.
Hello, Thanks for taking the time to leave us a review. I'm glad to hear that you think the team are perfect - I'll be sure to pass this along! We're always looking for ways to improve student experience at Manor Bank so will take on board your comments about a toilet brush being in rooms on arrival. Thanks again for your feedback. Kelly
Not coming back here again. Stay away
Hello, I’m so sorry to hear your experience at Manor Bank hasn't been great. If you'd like to provide anymore feedback on what you'd like to see at Manor Bank and how we can improve feel free to contact us, we’re always here to listen and learn. Many Thanks Kelly
Affordable student living very close to university. Management is active and resolves issues immediately
Hi, thanks so much for taking the time to leave your review, I’m so pleased to hear you're enjoying your time with us at Manor Bank. We always strive to provide the best experience possible and pleased to hear we've been able to resolve any issues you've had in a timely manner! Thanks again Kelly
Amazing staff, really helpful in person and super friendly and comforting, but Unite Students overall could do a little better with online communication including handling complaints etc.
Hi, thanks so much for taking the time to leave your review, I’m so pleased to hear you are enjoying your time at Manor Bank. We always strive to provide the best experience possible for the things that matter to you and we've taken your comments onboard about our complaints handling. If you would like to provide anymore feedback please let us know as we're always here to listen and learn. Many Thanks Kelly
Haven't had a bad experience living. Staff have been helpful in issues
Thank you for taking the time to leave us a review, I'm glad to hear that you've enjoyed your time with us at Manor Bank! We always strive to provide the best experience for our residents and I'll be sure to pass your comments on to the rest of the team. Thanks again Kelly
Overall great accommodation within close distance of my department at Northumbria University. Met some great people, both in my flatmates but also other flats in the building. Building staff is nice and helpful if there was any issue. Bit sad the normal rooms (not studios) are not available next year, as I was partially looking forward to staying here during my Master's next year.
Hi, Thanks so much for taking the time to leave us a review. I'm so pleased to hear you have enjoyed your time with us at Manor Bank and will pass your comments along to the rest of the team. We would be more than happy to help with your search for accommodation with us next year for your masters degree with all-inclusive bills, 24 hour staffing and great common spaces available in our buildings! Thanks again Kelly
My experience with Manor bank has been great so far. In my opinion great value for the money.
Hi, thanks so much for taking the time to leave your review. I'm so pleased to hear you're enjoying your experience at Manor Bank. We strive to provide the best experience possible for the things that matter to you like providing great value for money! Thanks again Kelly
Very good value for money people are nice However had problems were noise complaints are not responded to very well and reception is not very well staffed
Hello, thank you for taking the time to review your experience at Manor Bank. We do have staff onsite 24 hours and whilst we try to minimise the amount of time we spend away from the desk, there are times when we unfortunately can’t be there. We’re always looking for feedback on how we can improve our service, so your comments have been taken on board. If you would like to provide any further information regarding the noise issues you've experienced please do get in touch as I would be keen to look into this further for you. Thanks again for your valuable feedback,Kelly
Good rooms and also good there is a pool table.
Hi, Thanks so much for taking the time to leave us a review. I'm pleased to hear that you have enjoyed your experience at Manor Bank. We always strive to provide the best experience possible for the things that matter to you like good quality rooms and amenities - like the pool table in our common room! Thanks again Kelly
I get an absurd amount of flyers under my door and have almost fallen and hurt myself on them because of the sheer amount out of my vision. Accommodation is solid otherwise
Hello, Thank you for taking the time to tell us about your experience living at Manor Bank. We're always looking for feedback on how we can improve our service, so your comments will be taken on board as we're always looking to reduce the levels of flyering in Manor Bank. Thanks again for your valuable feedback, Kelly.
It’s been good so far no complains.
Hi there, Thanks for taking the time to leave us your feedback. If you have any other comments, questions or concerns be sure to tell us by emailing us at manorbanknewcastle@unitestudents.com Many Thanks Kelly
Very good property, got everything you’d want: good quality, great value, great location, helpful staff.
Hi, thanks so much for taking the time to leave us a review. I'm so pleased to hear that you've enjoyed your time staying with us at Manor Bank. We strive to deliver exceptional experiences for the things that matter to you, like having great value, high quality rooms in central locations. I'm glad that you've found the staff helpful and will be sure to pass your comments along to the team. Many Thanks Kelly
can’t complain for the money paid, a little bit out of the way for newcastle students but still convenient enough. everything you need within a 15 minute walk
Hello, thanks for taking the time to leave us a review. We're pleased to hear that you have enjoyed your stay with us and pride ourselves on offering great value rooms in central locations! Thanks again Kelly
I am really enjoying my stay at manor bank, the rooms are very spacious and a good value for money , kitchen spaces are also very big
Hi there, Thanks for taking the time to leave us a review. We're glad to hear that you're enjoying your stay with us and that you've found us good value for money! If there's anything else you'd like to tell us about how we could improve and make your stay even better be sure to let us know at reception or by emailing us at manorbanknewcastle@unitestudents.com Many Thanks Kelly
Had some issues but overall I’ve enjoyed it.
Hi there, Thanks for taking the time to leave us a review. I'm sorry to hear that you've had some issues during your time with us. If there is anything you need help with or anything we could improve on to help make your stay better please let me know by contacting us at manorbanknewcastle@unitestudents.com Many Thanks Kelly
Adam is the most helpful member of the Manor Bank team. Apart from that some of the team members are not that good at communication and I tried to avoid talking to them as much as I could.
Hi there, Thanks for taking the time to leave us feedback and I'll be sure to pass your comments on to Adam. I'm sorry that you've not had a great experience with other members of staff and would be keen to find out more on this to help us improve in future. If you would like to tell us more about this please email us at manorbanknewcastle@unitestudents.com Thanks Kelly
I love it here. It feels safe and secure and the staff are great.
Hi there, Thank you for taking the time to leave us a review. We're glad to hear you're enjoying your time with us and that you feel safe living at Manor Bank - this is great to hear as we pride ourselves on creating a safe environment for all of our residents! Thanks again Kelly
I booked Manor Bank as it was the cheapest option for what I wanted. I didn’t have too high expectations as I hadn’t heard much about the property however it could not have been better. The rooms and bathrooms are lovely! The kitchens could be a little nicer however they do the job. The staff are amazing and so helpful when you need them. I would definitely stay there again
Hi there, Thank you so much for taking the time to leave us feedback. We're glad to hear we've surpassed your expectations and that you're enjoying your time with us. We're always looking for ways to improve and will pass your comments along about our kitchens. If there's anything else you'd like to pass along to us please let us know at reception or my dropping us an email. Thanks again Kelly
Very good. Love the dedicated staff.
Hi there, Thank you for taking the time to leave us a review, I'm glad to read that you're enjoying your time living with us! If you do have any other feedback on how we could improve please let me know by emailing us at manorbanknewcastle@unitestudents.com Thanks again Kelly
Niamh at Manor Bank is absolutely brilliant. Excellent Customer service is solving problems that might arise in a kind, efficient and professional manner leaving Customers delighted. That is what Niamh does, everytime. She is the 5-star at Manor Bank.
I would like to give special thanks to Niamh and Shannon who supported me and helped me through out my entire stay.
I’ve had a problem recently and caught something which required for my room to be left for 72 hours and a new mattress replaced the team especially Niamh and Kelly were the most help they kept me updated on everything and sorted everything out for me straight away which most accoms wouldn’t do I can’t thank them enough they need more praise
Kelly is very friendly. The whole accommodation is always clean and the office is always welcoming
Shannon is a top lass, had a good laugh and she was more than happy to help. Siobhan very approachable and friendly.
Manor bank is a great student accomodation with spacious rooms and sociable areas. The reception staff are very friendly, helpful and quick in responding to queries.
Manor bank has been my second home from last 5 months and I am fully satisfied with the quality services provided by the management.
I’m satisfied with the service provided by Manor Bank:) There’s a time I request for maintenance, they came and fix very soon! Manor Bank Team never let me down, I particularly like the girl called Siobhan Shannon XD
It has been a great experience. Very friendly team to be precise, Shannon has been a stand-out receptionist. It's a very good and comfortable environment and I would recommend it to any student that needs a place in Newcastle upon Tyne.
Lovely stunning sexy beautiful
Robert did the quiz it was absolutely smashing loved it lots proper good proper nice
Shannon is amazing supports me so much!
I think overall it’s a really nice accommodation building. It’s so convenient to get to Northumbria uni, it’s also not far from town or the quayside with a metro station right next to it. The rooms are a decent size and quite modern. Great desk space. Two fridges in the kitchen which is handy for multiple people. I have found the two reception staff extremely kind, friendly, helpful and welcoming (Siobhan and Shannon). I’ve also had great help from KellyB when there has been any issues within my flat, she was really nice and was quick to act on things.
Its a nice accomodation, the receptionist Siobhan and others are really helpful. When ever we have any issues they try to solve it asap.
Lovely and friendly staff, maintenance team always ready to help you, reception staff are welcoming, friendly, and helpful. Highly recommended accomodation
Really good value for money, very close to both uni (northumbria and newcastle) while also being near the city centre. Would recommend !
It is very good and close to the University and great for the students .
A great value for money property. Acceptable standards for what you pay. An incredible location for both Newcastle and northumbria students.
Manor bank is a lovely place to live as a student. It has excellent facilities and is in the best location in Newcastle. It is very close to both Northumbria and Newcastle university and it is five minutes away from the best bars, clubs and restaurants. All the staff are really friendly and supportive. If there is ever an issue they deal with it immediately. The staff are very chatty and easy to speak to and contact.
In terms of location it is excellent, very close to the university and the Quayside with easy access to the city centre. Very basic interior layout, personally the size and shape of the room makes it feel tight. All things considered however, it does feel slightly overpriced.
Throughout my time at Manor Bank, I have found that the WiFi connection has been brilliant; I have 4 devices that are constantly connected and have never had poor connection. The location is perfect directly in between Quayside & town & Byker. I appreciate how immersive the desk and maintenance staff have been; if I’ve requested repairs they’ve quickly appointed the task and notified me the work will be done or advised me the repairs can’t be done and have justified that clearly and fairly (i.e. mattress replacement, minor mould growth on window sill due to shifts in weather and temperature whilst vent was open). The social experience isn’t faulted because of Manor Bank staff or Unite, this is purely down to the types of residents living there with you and who you bump in to in the building. There is a social space in the common room but I rarely utilise it, it includes a large TV, vending machines, sofas, beanbag chairs, and a pool table and cues.
The location is very good, the maintainable staff are very efficient, the value for money is very good, the Wi-Fi is fast, and the social space is great.
Great accomodation, with a great value for money and location
Well located,friendly student accommodation close to Northumbria university campus. Regular inspections conducted and maintenance requests are dealt with speedily. Usually a member of staff on reception to help with any issues.
A really good location with really nice people and good value for money
The accommodation is in an amazing place and only takes about 10 minutes to get to uni, rooms are great sized and not badly priced!
Manor Bank is the one of the best student accommodation in Newcastle, prefect location, friendly staff and value for money.
Good value for money, good location
Overall is good and such a good place to spend my student life.
Manor bank is in a great location with both tesco express and sainsbury’s less than 10 min walk away. It’s really close to the quayside and northumbria uni. With really nice views and nice places to go for a walk
Great atmosphere and the staff are very social and helpful when we need anything.
Wish there will have more social events eg. Weekly or biweekly (Friday or weekend) with different themes! Such as Hot Chocolate, Ice Cream, Games etc
Amazing help with last minute moving apartments. Helping me with door failing at an awkward times and lovely people. Shannon and Siobhan were and are amazing!
Thanks for this great review, we will make sure we pass on your lovely words to the team :)
booked my room for the first time and was excited to move in, only to find the room had not been cleaned, even though there was a checklist from the cleaner ticking that all had been cleaned before i moved in. constant flies in room and damp smell in corridor of the flat itself. mould growing on windows in kitchen, including our rooms also. constant problems with things not working, especially the bathroom and just little inconveniences almost all the time. the horrible noises from the building work right outside the windows is just as bad. for £732.60 a month it’s disgusting, the flat and the price.
Thank you for your feedback, We will make sure this is passed on to the team at Manor. Please speak to reception regarding any outstanding maintenance issues and they will be happy to help you!
Best student accommodation at Newcastle under 100 p/w
Bugs everywhere, false fire alarms all the time, lifts break too often, if you use a wheelchair it's the worst place, decided to do works on building at a time where students have to study for finals and dissertations, no care for the students whatsoever, oven broken told them multiple times and they never fixed it, wifi not working and ethernet portals also broken and the staff does not help you with problems, my oven/microwave caused my lights and electric sockets to fo out and they still did not fix the oven. Walls paper thin you can hear the person next room breathing, drunk people coming in and out without living here and no one cares if they hurt you or not, they tried to get into my room. DO NOT STAY HERE. Not worth it it is full of problems and staff does not help you ever.
DO NOT MOVE IN. The worst place I have ever stayed, mouldy rooms, bug infestations, vomit on carpets and walls, sharp nails and screws sticking out of cupboards which you can be caught on, filthy bathrooms, tiny windows with hardly any sunlight getting in, noisy building work, building workers cover your windows in sheets so you can’t see outside or let sunlight in, elevators which are filled with sick and other unknown liquids, broken pool table, broken stools, broken sofa’s, water damaged drawers, unpainted walls, noise as the walls are thin, broken doors, Wi-Fi which doesn’t work, broken Ethernet ports, fire alarms at early hours of the morning and if you end up in a flat with a filthy or inconsiderate flatmate the staff sadly have no powers to tell them to clean up or what to do and much more . Honestly I could go on, if you’re a student DO NOT MOVE IN find somewhere much better like the shield accommodation. Unite students is an atrocious company, they don’t care about students.
Hello, thank you for taking the time to review Manor bank. We are sorry to hear that you have not enjoyed your time staying with us. We would like to speak to you further in regard to your concerns, please could you contact us at manorbanknewcastle@unitestudents.com - Please mention in your email that this is in regard to review number 121145 on Student Crowd and this will be escalated to the appropriate manager leading on that site. Hopefully we can reach a suitable resolution and ease your concerns moving forward.
Lively atmosphere, lovely staff and so understanding! Sheila and Sam in particular have made my stay so easy, especially where I was struggling. Their kindness and approachability make staying at Manor Bank enjoyable and homely. The rooms are great and the kitchens are everything a student needs to thrive. The social areas are fantastic too!
Niall Mcclure- Very good all around experience, everything I’ve asked for has been done and no issues with wifi, location is ideal
Thank you for the lovley feedback Niall. I will pass this onto the team :)
I really enjoy living at Manor Bank the reception staff are all really friendly and eager to assist with any problems you have such as when I had an issue with my post. I was at Byron Central last year and much prefer Manor Bank it has much more of a community feel and there are always events in the common room. Also any maintenance requests I have had have been dealt with really promptly for example when my heater would not work this issue was sorted within 24hours. The accommodation is also much more modern here than Byron and I have seen a lot of people complain about the noise from Manors metro station but it is barely noticeable so don’t let this put you off staying here! Anya Thompson, Manor Bank
I have enjoyed my stay at manor bank so far and would recommend to anyone considering
Nice accomadation, with well kept services. Staff very friendly and helpful.
Good accommodation with friendly staff and a quick and efficient maintenance team
Friendly and warm staffs. They fix all flagged issues within less time. Excellent environment for students to spend their time away from home and to feel safe. I cannot recommend anything more than this in this city. Thank you unite students Manor Bank. Sudeep Sapnil Gonsalves
Great location with accommodating staff
The staff here are amazing. Honestly I've lived in 3 student acomidations now and this one is the best by a mile. All the staff have done me massive favours letting me park my car overnight or helping me when I lost my key card. People like Sam and others I wish I remember there names but I'm horrific at that. Always happy and approcable honestly the best.
Good accommodation it close to the uni and to town
The staff are really friendly at Manor Bank. Maintenance and cleanliness is great.
Really cheerful and helpful staff, safe security and comfortable environment.
Very nice and cozy accommodation, the amazing staff!!!
A really nice place to stay, the staffs here are very friendly and very helpful. The accom has good facilities and the price is very reasonable as well, overall it’s a good accommodation.
Amazing accommodation definitely recommend!
Quality staff in a perfect location, perfect for first years meeting new people
Very friend staff, nice people who remember who you are.
Manor Bank is a great accommodation with a great location for uni and the city centre. The staff are lovely and super helpful! :D
Staff are very welcoming and friendly, always have a smile on their face. Can't fault the facilities for such a great price.
Never had any Problems with manor bank after 4 years!
I live in flat 79, and had a great experience with reception and the rooms are very good value for money. The elevators are always under maintanance, but apart from that I would 100 percent recommend.
Very social place for new students. Quite modern and very good for the price.
What makes this accommodation is definitely the staff. The service and sales advisor Sheila is one of the faces of the company that should definitely be an example to follow. I love what this accommodation offers you, security in all aspects. The rooms actually have more than what common student places offer. This company has a character and my staying here is going to be a memorable one. I love the app, im so pleased with the price and the quality of everything. I’m happy for the 24h security, the reception, the parcel procedure, the card that works as a key. I’ve lived in other student accommodations in the north east and this one is definitely outstanding
Manor Bank is a great place to live as it is great value, the staff are lovely, and it is close to town and Northumbriasport.
The accommodation itself is good but the people who look after it are what makes it better. The staff are very nice and are always welcoming at the door and put on a lot of social events and things like pizza days and leaving sweets and drink in reception.
Staff are lovely and very helpful, especially Shelia. The building is in a good area and is close to the centre.
Steve, Dan, Sam, John are AMAZING PEOPLE and do their job to a top standard. So grateful.
Don’t live here if you’re not a fresher! The walls are 0.0001 my thin so you can hear what is happening 3 floors above or below you Filing a complaint on the app is the most useless thing ever because there is no on-site away from office hours. The accommodation is old as if even Jesus himself used to live here at some point Also their booking system is clapped, I booked here for my second year in mechanical engineering and they paired me and another 3rd year in a flat with two 18 year old foundation year students Worst experience ever
The building is really close to Northumbria University and also close to the City centre. The staff have been great since I moved in and answered any questions I might have had. I made some really good friends from the get go and booked out the common room for a few movie nights with them. The price was great at £97 a week and I felt like I got a lot for money.
Had a great couple of years living here, really decent price and so close to campus. The staff were always great and had time for me too, even when I had issues with some flatmates and was thinking about moving, they sorted it all.
Loved living here! So close to everything. Everything included meany I could budget (sort of :) ) staff were great craic! Maintenance guys helpful!
Great location, team are so friendly and really helped me settle in quickly! Shout out to Chloe, Chris and David!
The team at Manor Bank are lovely, when things did go wrong they were always there to help. Fantastic value for money for city centre accommodation. My room was in great condition, I booked a premium room that looked like it had been freshly painted and lots of things in the flat looked new. Good common room too! I had a great year here.
When I moved here, the kitchen was ABSOLUTELY FILTHY. Rotting food scattered on all the work tops with MASSIVE flies hovering over it. On top of that, there were what appeared to be rat faeces on the kitchen floor. The accommodation is located downhill at a steep angle - such an extremely steep angle that I ended up losing my footing and pulling a muscle - very dangerous if you are in a hurry in the mornings or returning late from uni when there is less visibility or are simply a woman who loves wearing heels(!!) There was also foul-smelling water spewing out of one of the gutters and collecting right in front of the bottom gate. It is also right next to the train track - so expect a lot of noise. AVOID at all costs and look for better accommodation in Shieldfield is my advice!!!!!
Probably the worst student accommodation place I've ever been to. When my friends and I first got there, everything was dirty and broken. Despite the complains that we made not all of our requests were completed. Now they are trying to charge us for the broken things that were already like this when we came in. Not to mention that you will not be able to get good quality sleep since the walls are made of plasterboard and you can hear the slightest noise. It is also worth mentioning that they were times when we didn't even have warm water. Therefore, I will be not recommending this student accommodation to anyone. There are plenty of student accommodations which have similar prices like this one, but they are actually way better, more modern, with great customer services.
it's a very old building and it's very noisy all the time both by drunk students and by trains as the building is built right beside train rails. the fire alarm goes off every other day and it is terrible when you have exams the next morning and suddenly you have to wake up at 4am because of the fire alarm and to evacuate the building only to find out that it was a false alarm.. the kitchen chairs are broken and the sofas are very uncomfortable. cleaning every fortnight was good and people at the reception are friendly. bed mattresses are uncomfortable because of how old the building is and the amount of students that have slept on it over time. the halls smell weird all the time and are carpeted with vomit stains by drank students. the elevators are very dirty and smell especially when students carry their garbage from their kitchen to the ground floor. the washing machines always break and are faulty AND too expensive! (3£ plus 1.70£ for the dryer).
I had a horrible experience at Manor Bank. Please if you’re reading this, don’t bother. I had problems with my flatmates and had no support from the staff. The security is very inadequate, even when locked doors could be opened and broken into by my flatmates. Guests entered and left the building whenever, there was no record of people going in and out. We even ended up with a drug dealer in our flat at one point.
Really expensive for what you get. Lived here for 1 year and that was to much ! Avoid
for the price you pay its really reasonable compared to other halls ,you get your kitchen cleaned each fortnight which is a huge bonus plus a 3/4 bed !
Love living here. Staff are really friendly and welcoming and the common room is great with the pool table and study area.
Would not recommend these halls. Not social at all and not that clean. Far too expensive also! Nearly £125 a week!
great people, close to uni and town Everyone's really nice
Manor Bank, is in the central of everything and only a short walk from uni and the clubbbbsss. Rooms are spacious however sofas are a downfall. F
Loved every minute if being at manor bank
Amazing but quite pricey at £123, 3/4 bed, ensuites and the general experience of the best hall's northumbria has to offer make up for it