Manor Bank Reviews

Student Review: 3.9 /5

By member8125843 On 3rd December 24 Verified student

Nice homely place to live. Always good having Niamph to speak to as well since she’s always so helpful and friendly.

Reply from Manor Bank On 4th December 24

Hello,

Thanks for taking the time to leave us a review. We're pleased to hear that you're enjoying your time at Manor Bank and feel that it's a homely environment, I'll pass your kind words on to Niamh as well. 

Many Thanks

Kelly

Student Review: 4.3 /5

By member4125817 On 3rd December 24 Verified student

good customer service, especially niamh at the front desk!

Reply from Manor Bank On 4th December 24

Hi there,

Thanks for taking the time to leave us a review. I'm glad that you've had such a positive experience from the team and will pass these comments on. If you do have any other feedback on how we can improve be sure to let us know by emailing manorbanknewcastle@unitestudents.com or letting us know at reception.

Many Thanks 

Kelly

Student Review: 4.7 /5

By member4125495 On 1st December 24 Verified student

Amazing place for the price!!Loved living here honestly. Would totally recommend

Reply from Manor Bank On 4th December 24

Hi there,

Thank you for taking the time to leave us such a positive review. If you do have any suggestions on how we could do even better please let us know by emailing manorbanknewcastle@unitestudents.com.

Many Thanks 

 

Kelly

Student Review: 4.7 /5

By member8122259 On 26th October 24 Verified student

Best Value for money for students

Reply from Manor Bank On 4th December 24

Hi there,

Thanks for taking the time to leave a review. We're pleased to hear that you're enjoying your experience at Manor Bank. If you do have any comments on how we can improve please let us know by emailing manorbanknewcastle@unitestudents.com.

Many Thanks 

 

Kelly

Student Review: 4.3 /5

By member13122058 On 26th October 24 Verified student

Overall, an affordable accommodation for ensuites with a 10 minute walk to the quayside and around a 20 minute walk to campus (Newcastle University)

Reply from Manor Bank On 4th December 24

Hello,

Thank you for taking the time to leave us feedback on your experience at Manor Bank. We know how important having affordable accommodation in centrally located sites are for students and pleased to hear that this has benefitted you.Many Thanks 

Kelly

Student Review: 4 /5

By member6117090 On 1st October 24 Verified student

My experience so far has been wonderful! The reception staff are incredibly friendly, funny and welcoming. Recently, I made a mistake with one of my deliveries when I didn't realize that I had to be at the accommodation to sign for the parcel. The reception staff made the effort to phone me and upon hearing that I was about a 20 minute walk from the accommodation, did their best to sort the whole situation out for me so that when I arrived back, the delivery was sitting on the counter waiting for me. As for the actual living spaces, the rooms are decently sized with a good amount of storage space (in the cupboard, two sets of shelves and under-bed storage). All equipment in the flat was in working order when I arrived and maintenance is always happy to help.

Student Review: 4.1 /5

By member4115872 On 24th September 24 Verified student

Really great accommodation and excellent value for money!!

Reply from Manor Bank On 29th September 24

Hello,Thank you so much for taking the time to leave us such a positive review! We're pleased to hear that you've had such a positive experience living with us. Kelly

Student Review: 3.4 /5

By member4111195 On 13th June 24 Verified student

Overall good experience, any problems are quickly fixed and everything that i need is available to me

Reply from Manor Bank On 14th June 24

Hello,

Thank you for taking the time to leave us feedback about your time living at Manor Bank. I'm pleased to hear you've had a good experience and that our maintenance and onsite teams are able to provide all the facilities and services you need. 

Thanks again

Kelly

Student Review: 4.4 /5

By member11109314 On 22nd May 24 Verified student

A really nice accommodation and really great price for what you get especially compared to other nearby accommodations

Reply from Manor Bank On 23rd May 24

Hi there,

Thanks for taking the time to leave us a review. I'm glad that you've found Manor Bank good value for money and that you're enjoying your time staying with us. If you have any further feedback on how we can improve please let us know by emailing manorbanknewcastle@unitestudents.com.

Many Thanks 

Kelly

Student Review: 5 /5

By member6108508 On 13th May 24 Verified student

Best Accommodation ever been in. The staff are good and friendly and happy to help anytime. In case of any mantainace issues, the are all addressed as soon as possible. The rooms are big and homey. I just love it. I will miss it a lot.

Reply from Manor Bank On 14th May 24

Hi there,

Thanks so much for taking the time to leave us such positive feedback, I'll be sure to pass your comments onto the team. I'm also glad to hear we've been able to resolve any issues promptly for you. If you do need any help before you leave us be sure to let us know and we'll be happy to help.

Thanks again

Kelly

Student Review: 3.9 /5

By member10108438 On 10th May 24 Verified student

Really good value for money this year. I like how I have an en suite and the maintenance is very speedy when you need them.

Reply from Manor Bank On 14th May 24

Hi there,

Thanks for taking the time to leave us a review. We're pleased to be able to offer quality accommodation, with bills included. All of our rooms at Manor Bank have ensuites for that added privacy and I'm glad that you've found our onsite maintenance team have been able to help you with any issues in a timely manner. 

If you have any further feedback or need anything throughout the remainder of your stay with us please let us know at reception or by sending the team an email.

Many Thanks 

Kelly 

Student Review: 4.7 /5

By member9108434 On 10th May 24 Verified student

Really good value for money, one of the cheapest accommodations available and had en-suite rooms included Really good location as it’s so close to the university building

Reply from Manor Bank On 14th May 24

Hi there,

Thanks for taking the time to leave us a review. I'm glad to hear that you've found us to be good value for money, we're glad to be able to provide quality accommodation with ensuite rooms and bills included. We're ideally located for both Newcastle and Northumbria Universities as these are both within walking distance of Manor Bank.

If you need anything from the team or have any further feedback please let us know at reception or by sending us an email.

Many Thanks 

Kelly

Student Review: 5 /5

By member13108426 On 10th May 24 Verified student

great accommodation, close to uni

Reply from Manor Bank On 14th May 24

Hi there,

Thanks for taking the time to leave us a review, I'm glad to see that you've enjoyed your time with us at Manor Bank and found it easy to get to from university. If you have any further feedback for the team please let us know by emailing us or speaking to us at reception. 

Many Thanks 

Kelly

Student Review: 4.3 /5

By member4108418 On 10th May 24 Verified student

good accom, affordable and great for students. perfect for northumbria, sometimes a bit far for newcastle uni students

Reply from Manor Bank On 14th May 24

Hi there,

Thanks for taking the time to leave us a review. I'm glad to hear that you've found Manor Bank an ideal place for students to live! We are within walking distance of both Newcastle and Northumbria universities as know how important being in close proximity to university is for our residents. 

If you have any further feedback please let us know either at reception or by sending us an email.

Thanks again

Kelly 

Student Review: 4 /5

By member8108412 On 10th May 24 Verified student

really good enjoyed living at manor bank and made lots of new friends

Reply from Manor Bank On 14th May 24

Hi there,

Thanks for taking the time to leave us a review. I'm glad to hear that you've enjoyed your time with us at Manor Bank and have been able to meet lots of like-minded people within the building.

If you have any further feedback for the team please let us know.

Thanks again.

Kelly 

Student Review: 5 /5

By member4108411 On 10th May 24 Verified student

I had a great experience living in this student accommodation. The rooms were comfortable, and well-furnished. The location was convenient, close to campus and amenities. Also, couldn’t ask for a better staff, so friendly and always ready to help. Overall, a fantastic place to live during my time at university!

Reply from Manor Bank On 14th May 24

Hi there,

Thanks very much for taking the time to leave us such great review.

I'm glad that your enjoyed living in our rooms, we're pleased to be able to afford quality accommodation for an affordable price. Our location really is great and convenient for both Newcastle and Northumbria University campuses. As well as being within walking distance to Northumberland Street for shopping and the Quayside for those sunny days!

I will be sure to pass your kind words onto the team. If you do need anything else from us during your stay please let us know and we'll be happy to help.

Many Thanks 

Kelly

Student Review: 4.4 /5

By member7108410 On 10th May 24 Verified student

Was cheap when booked. Great location. Needed extra cleaning when arrived but overall a great accommodation.

Reply from Manor Bank On 14th May 24

Hi there,

Thanks very much for taking the time to leave us feedback. We pride ourselves on offering quality, affordable accommodation in great locations and glad that you've felt the benefit of this. I'm also glad that we were able to resolve any issues you had when you checked in, if you do have any other comments on how we could improve please let us know at reception or by sending us an email. 

Thanks again

Kelly

Student Review: 4.9 /5

By member7108409 On 10th May 24 Verified student

lovely staff that helped in every way with any issues.

Reply from Manor Bank On 14th May 24

Hi there,

Thanks so much for leaving such great feedback for our team - we're always happy when we can resolve issues quickly for our residents!

Thanks again

Kelly

Student Review: 3.9 /5

By member8106173 On 5th April 24 Verified student

Really good location, staffs are really helpful. The social events and games can be lot better. Maintenance team do a really good job, special mention to Adam who is really friendly and does a great work with maintaince.

Reply from Manor Bank On 17th April 24

Thank you for taking the time to leave us a review, we'll be sure to pass your comments on to Adam. We've been listening to your feedback and recently purchased lots of new games for the common room, we do have a monthly events calendar with weekly events so if you'd like to let us know anything you'd like to see please do let us know! 

Student Review: 5 /5

By member4105305 On 22nd March 24 Verified student

Had issues with previous flat and got a move which I am greatful for and the Shower was boiling but Ian sorted it the legend

Reply from Manor Bank On 22nd March 24

Hi there,

Thanks for taking the time to leave us feedback. We're glad to hear we've been able to help find a flat better suited to you and that our maintenance team were able to sort things for you quickly. We'll be sure to pass your comments along to Ian!

Thanks again

Kelly

Student Review: 5 /5

By member9104478 On 18th March 24 Verified student

Adam did a fantastic job and helped me locate the source of the noise. Thank you so much! :)

Reply from Manor Bank On 20th March 24

Hi there,

Thanks so much for leaving such great feedback for our maintenance team - we're always happy when we can resolve issues quickly for our residents. We'll make sure and pass this along to Adam.

Thanks again

Kelly

Student Review: 4.3 /5

By member12103408 On 11th March 24 Verified student

Good experience, good maintenance any time there’s an issue and good location.

Reply from Manor Bank On 12th March 24

Hi, thanks so much for taking the time to leave your review, I’m so pleased to hear you're enjoying your time with us at Manor Bank. We always strive to provide the best experience possible our location is great being so close to both Northumbria and Newcastle universities, the city centre and iconic Quayside. Thanks again.

 

Kelly 

Student Review: 4.3 /5

By member11100861 On 16th February 24 Verified student

Property Management team very good - staff are perfect. Improvement is that the rooms should be given a toilet brush.

Reply from Manor Bank On 19th February 24

Hello, Thanks for taking the time to leave us a review. I'm glad to hear that you think the team are perfect - I'll be sure to pass this along! We're always looking for ways to improve student experience at Manor Bank so will take on board your comments about a toilet brush being in rooms on arrival. Thanks again for your feedback.

Kelly 

Student Review: 2.6 /5

By member10100327 On 13th February 24 Verified student

Not coming back here again. Stay away

Reply from Manor Bank On 15th February 24

Hello, I’m so sorry to hear your experience at Manor Bank hasn't been great.

If you'd like to provide anymore feedback on what you'd like to see at Manor Bank and how we can improve feel free to contact us, we’re always here to listen and learn. 

Many Thanks 

Kelly

Student Review: 4.1 /5

By member8100083 On 10th February 24 Verified student

Affordable student living very close to university. Management is active and resolves issues immediately

Reply from Manor Bank On 15th February 24

Hi, thanks so much for taking the time to leave your review, I’m so pleased to hear you're enjoying your time with us at Manor Bank. We always strive to provide the best experience possible and pleased to hear we've been able to resolve any issues you've had in a timely manner!

Thanks again

Kelly

Student Review: 4.3 /5

By member999765 On 8th February 24 Verified student

Amazing staff, really helpful in person and super friendly and comforting, but Unite Students overall could do a little better with online communication including handling complaints etc.

Reply from Manor Bank On 15th February 24

Hi, thanks so much for taking the time to leave your review, I’m so pleased to hear you are enjoying your time at Manor Bank. We always strive to provide the best experience possible for the things that matter to you and we've taken your comments onboard about our complaints handling. If you would like to provide anymore feedback please let us know as we're always here to listen and learn.

Many Thanks 

Kelly 

Student Review: 4 /5

By member799699 On 8th February 24 Verified student

Haven't had a bad experience living. Staff have been helpful in issues

Reply from Manor Bank On 15th February 24

Thank you for taking the time to leave us a review, I'm glad to hear that you've enjoyed your time with us at Manor Bank! We always strive to provide the best experience for our residents and I'll be sure to pass your comments on to the rest of the team. 

Thanks again

Kelly

Student Review: 4.6 /5

By member1399696 On 8th February 24 Verified student

Overall great accommodation within close distance of my department at Northumbria University. Met some great people, both in my flatmates but also other flats in the building. Building staff is nice and helpful if there was any issue. Bit sad the normal rooms (not studios) are not available next year, as I was partially looking forward to staying here during my Master's next year.

Reply from Manor Bank On 15th February 24

Hi, Thanks so much for taking the time to leave us a review. I'm so pleased to hear you have enjoyed your time with us at Manor Bank and will pass your comments along to the rest of the team. We would be more than happy to help with your search for accommodation with us next year for your masters degree with all-inclusive bills, 24 hour staffing and great common spaces available in our buildings!

Thanks again

Kelly 

Student Review: 3.4 /5

By member999695 On 8th February 24 Verified student

My experience with Manor bank has been great so far. In my opinion great value for the money.

Reply from Manor Bank On 15th February 24

Hi, thanks so much for taking the time to leave your review. I'm so pleased to hear you're enjoying your experience at Manor Bank. We strive to provide the best experience possible for the things that matter to you like providing great value for money!

Thanks again

Kelly 

Student Review: 3.3 /5

By member899692 On 8th February 24 Verified student

Very good value for money people are nice However had problems were noise complaints are not responded to very well and reception is not very well staffed

Reply from Manor Bank On 15th February 24

Hello, thank you for taking the time to review your experience at Manor Bank. We do have staff onsite 24 hours and whilst we try to minimise the amount of time we spend away from the desk, there are times when we unfortunately can’t be there. We’re always looking for feedback on how we can improve our service, so your comments have been taken on board. If you would like to provide any further information regarding the noise issues you've experienced please do get in touch as I would be keen to look into this further for you. 

Thanks again for your valuable feedback,Kelly 

Student Review: 4.1 /5

By member499691 On 8th February 24 Verified student

Good rooms and also good there is a pool table.

Reply from Manor Bank On 15th February 24

Hi, Thanks so much for taking the time to leave us a review. I'm pleased to hear that you have enjoyed your experience at Manor Bank. We always strive to provide the best experience possible for the things that matter to you like good quality rooms and amenities - like the pool table in our common room!

Thanks again

Kelly 

Student Review: 4 /5

By member599687 On 8th February 24 Verified student

I get an absurd amount of flyers under my door and have almost fallen and hurt myself on them because of the sheer amount out of my vision. Accommodation is solid otherwise

Reply from Manor Bank On 15th February 24

Hello, Thank you for taking the time to tell us about your experience living at Manor Bank. We're always looking for feedback on how we can improve our service, so your comments will be taken on board as we're always looking to reduce the levels of flyering in Manor Bank. 

Thanks again for your valuable feedback, Kelly. 

Student Review: 3.7 /5

By member1199685 On 8th February 24 Verified student

It’s been good so far no complains.

Reply from Manor Bank On 20th March 24

Hi there,

Thanks for taking the time to leave us your feedback. If you have any other comments, questions or concerns be sure to tell us by emailing us at manorbanknewcastle@unitestudents.com

Many Thanks 

Kelly

Student Review: 4.1 /5

By member599638 On 8th February 24 Verified student

Very good property, got everything you’d want: good quality, great value, great location, helpful staff.

Reply from Manor Bank On 15th February 24

Hi, thanks so much for taking the time to leave us a review. I'm so pleased to hear that you've enjoyed your time staying with us at Manor Bank. We strive to deliver exceptional experiences for the things that matter to you, like having great value, high quality rooms in central locations. I'm glad that you've found the staff helpful and will be sure to pass your comments along to the team.

Many Thanks 

Kelly 

Student Review: 3.3 /5

By member1199637 On 8th February 24 Verified student

can’t complain for the money paid, a little bit out of the way for newcastle students but still convenient enough. everything you need within a 15 minute walk

Reply from Manor Bank On 15th February 24

Hello, thanks for taking the time to leave us a review. We're pleased to hear that you have enjoyed your stay with us and pride ourselves on offering great value rooms in central locations!

Thanks again

Kelly 

Student Review: 4.3 /5

By member1199636 On 8th February 24 Verified student

I am really enjoying my stay at manor bank, the rooms are very spacious and a good value for money , kitchen spaces are also very big

Reply from Manor Bank On 20th March 24

Hi there,

Thanks for taking the time to leave us a review. We're glad to hear that you're enjoying your stay with us and that you've found us good value for money! If there's anything else you'd like to tell us about how we could improve and make your stay even better be sure to let us know at reception or by emailing us at manorbanknewcastle@unitestudents.com

Many Thanks 

Kelly

Student Review: 2.1 /5

By member899628 On 8th February 24 Verified student

Had some issues but overall I’ve enjoyed it.

Reply from Manor Bank On 20th March 24

Hi there,

Thanks for taking the time to leave us a review. I'm sorry to hear that you've had some issues during your time with us. If there is anything you need help with or anything we could improve on to help make your stay better please let me know by contacting us at manorbanknewcastle@unitestudents.com

Many Thanks 

Kelly

 

Student Review: 2.9 /5

By member499528 On 7th February 24 Verified student

Adam is the most helpful member of the Manor Bank team. Apart from that some of the team members are not that good at communication and I tried to avoid talking to them as much as I could.

Reply from Manor Bank On 20th March 24

Hi there,

Thanks for taking the time to leave us feedback and I'll be sure to pass your comments on to Adam. I'm sorry that you've not had a great experience with other members of staff and would be keen to find out more on this to help us improve in future. If you would like to tell us more about this please email us at manorbanknewcastle@unitestudents.com

Thanks 

Kelly

Student Review: 4.3 /5

By member999242 On 5th February 24 Verified student

I love it here. It feels safe and secure and the staff are great.

Reply from Manor Bank On 20th March 24

Hi there,

Thank you for taking the time to leave us a review. We're glad to hear you're enjoying your time with us and that you feel safe living at Manor Bank - this is great to hear as we pride ourselves on creating a safe environment for all of our residents!

Thanks again

Kelly

Student Review: 4.6 /5

By member1099114 On 2nd February 24 Verified student

I booked Manor Bank as it was the cheapest option for what I wanted. I didn’t have too high expectations as I hadn’t heard much about the property however it could not have been better. The rooms and bathrooms are lovely! The kitchens could be a little nicer however they do the job. The staff are amazing and so helpful when you need them. I would definitely stay there again

Reply from Manor Bank On 20th March 24

Hi there,

Thank you so much for taking the time to leave us feedback. We're glad to hear we've surpassed your expectations and that you're enjoying your time with us. We're always looking for ways to improve and will pass your comments along about our kitchens. If there's anything else you'd like to pass along to us please let us know at reception or my dropping us an email.

Thanks again

Kelly

Student Review: 4.3 /5

By member1299111 On 2nd February 24 Verified student

Very good. Love the dedicated staff.

Reply from Manor Bank On 20th March 24

Hi there,

Thank you for taking the time to leave us a review, I'm glad to read that you're enjoying your time living with us! If you do have any other feedback on how we could improve please let me know by emailing us at manorbanknewcastle@unitestudents.com

Thanks again

Kelly

Student Review: 3.7 /5

By member689401 On 29th July 23 Verified student

Niamh at Manor Bank is absolutely brilliant. Excellent Customer service is solving problems that might arise in a kind, efficient and professional manner leaving Customers delighted. That is what Niamh does, everytime. She is the 5-star at Manor Bank.

Student Review: 5 /5

By member889400 On 29th July 23 Verified student

I would like to give special thanks to Niamh and Shannon who supported me and helped me through out my entire stay.

Student Review: 4.7 /5

By member982399 On 27th March 23 Verified student

I’ve had a problem recently and caught something which required for my room to be left for 72 hours and a new mattress replaced the team especially Niamh and Kelly were the most help they kept me updated on everything and sorted everything out for me straight away which most accoms wouldn’t do I can’t thank them enough they need more praise

Student Review: 4.9 /5

By member1181173 On 14th March 23 Verified student

Kelly is very friendly. The whole accommodation is always clean and the office is always welcoming

Student Review: 5 /5

By member1377861 On 10th February 23 Verified student

Shannon is a top lass, had a good laugh and she was more than happy to help. Siobhan very approachable and friendly.

Student Review: 5 /5

By member977791 On 9th February 23 Verified student

Manor bank is a great student accomodation with spacious rooms and sociable areas. The reception staff are very friendly, helpful and quick in responding to queries.

Student Review: 5 /5

By MANAS On 7th February 23 Verified student

Manor bank has been my second home from last 5 months and I am fully satisfied with the quality services provided by the management.

Student Review: 4.3 /5

By member1277193 On 6th February 23 Verified student

I’m satisfied with the service provided by Manor Bank:) There’s a time I request for maintenance, they came and fix very soon! Manor Bank Team never let me down, I particularly like the girl called Siobhan Shannon XD

Student Review: 5 /5

By member1376916 On 2nd February 23 Verified student

It has been a great experience. Very friendly team to be precise, Shannon has been a stand-out receptionist. It's a very good and comfortable environment and I would recommend it to any student that needs a place in Newcastle upon Tyne.

Student Review: 3 /5

By member1276161 On 26th January 23 Verified student

Lovely stunning sexy beautiful

Student Review: 4 /5

By member876160 On 26th January 23 Verified student

Robert did the quiz it was absolutely smashing loved it lots proper good proper nice

Student Review: 4.4 /5

By member976159 On 26th January 23 Verified student

Shannon is amazing supports me so much!

Student Review: 4 /5

By member1276148 On 26th January 23 Verified student

I think overall it’s a really nice accommodation building. It’s so convenient to get to Northumbria uni, it’s also not far from town or the quayside with a metro station right next to it. The rooms are a decent size and quite modern. Great desk space. Two fridges in the kitchen which is handy for multiple people. I have found the two reception staff extremely kind, friendly, helpful and welcoming (Siobhan and Shannon). I’ve also had great help from KellyB when there has been any issues within my flat, she was really nice and was quick to act on things.

Student Review: 4.4 /5

By member776064 On 26th January 23 Verified student

Its a nice accomodation, the receptionist Siobhan and others are really helpful. When ever we have any issues they try to solve it asap.

Student Review: 5 /5

By member875943 On 25th January 23 Verified student

Lovely and friendly staff, maintenance team always ready to help you, reception staff are welcoming, friendly, and helpful. Highly recommended accomodation

Student Review: 4.1 /5

By member775878 On 25th January 23 Verified student

Really good value for money, very close to both uni (northumbria and newcastle) while also being near the city centre. Would recommend !

Student Review: 5 /5

By member775732 On 24th January 23 Verified student

It is very good and close to the University and great for the students .

Student Review: 4.1 /5

By member775729 On 24th January 23 Verified student

A great value for money property. Acceptable standards for what you pay. An incredible location for both Newcastle and northumbria students.

Student Review: 4.6 /5

By member1175683 On 24th January 23 Verified student

Manor bank is a lovely place to live as a student. It has excellent facilities and is in the best location in Newcastle. It is very close to both Northumbria and Newcastle university and it is five minutes away from the best bars, clubs and restaurants. All the staff are really friendly and supportive. If there is ever an issue they deal with it immediately. The staff are very chatty and easy to speak to and contact.

Student Review: 3.9 /5

By member875672 On 24th January 23 Verified student

In terms of location it is excellent, very close to the university and the Quayside with easy access to the city centre. Very basic interior layout, personally the size and shape of the room makes it feel tight. All things considered however, it does feel slightly overpriced.

Student Review: 4.3 /5

By member675641 On 24th January 23 Verified student

Throughout my time at Manor Bank, I have found that the WiFi connection has been brilliant; I have 4 devices that are constantly connected and have never had poor connection. The location is perfect directly in between Quayside & town & Byker. I appreciate how immersive the desk and maintenance staff have been; if I’ve requested repairs they’ve quickly appointed the task and notified me the work will be done or advised me the repairs can’t be done and have justified that clearly and fairly (i.e. mattress replacement, minor mould growth on window sill due to shifts in weather and temperature whilst vent was open). The social experience isn’t faulted because of Manor Bank staff or Unite, this is purely down to the types of residents living there with you and who you bump in to in the building. There is a social space in the common room but I rarely utilise it, it includes a large TV, vending machines, sofas, beanbag chairs, and a pool table and cues.

Student Review: 5 /5

By member1375638 On 24th January 23 Verified student

The location is very good, the maintainable staff are very efficient, the value for money is very good, the Wi-Fi is fast, and the social space is great.

Student Review: 5 /5

By member975634 On 24th January 23 Verified student

Great accomodation, with a great value for money and location

Student Review: 3.4 /5

By member1075629 On 24th January 23 Verified student

Well located,friendly student accommodation close to Northumbria university campus. Regular inspections conducted and maintenance requests are dealt with speedily. Usually a member of staff on reception to help with any issues.

Student Review: 4.9 /5

By member1375625 On 24th January 23 Verified student

A really good location with really nice people and good value for money

Student Review: 3.7 /5

By member675618 On 24th January 23 Verified student

The accommodation is in an amazing place and only takes about 10 minutes to get to uni, rooms are great sized and not badly priced!

Student Review: 3.7 /5

By member775614 On 24th January 23 Verified student

Manor Bank is the one of the best student accommodation in Newcastle, prefect location, friendly staff and value for money.

Student Review: 4.3 /5

By member575598 On 24th January 23 Verified student

Good value for money, good location

Student Review: 4.6 /5

By member475597 On 24th January 23 Verified student

Overall is good and such a good place to spend my student life.

Student Review: 5 /5

By member1375596 On 24th January 23 Verified student

Manor bank is in a great location with both tesco express and sainsbury’s less than 10 min walk away. It’s really close to the quayside and northumbria uni. With really nice views and nice places to go for a walk

Student Review: 3.9 /5

By member675595 On 24th January 23 Verified student

Great atmosphere and the staff are very social and helpful when we need anything.

Student Review: 3.9 /5

By member1075579 On 24th January 23 Verified student

Wish there will have more social events eg. Weekly or biweekly (Friday or weekend) with different themes! Such as Hot Chocolate, Ice Cream, Games etc

Student Review: 4 /5

By member775241 On 19th January 23 Verified student

Amazing help with last minute moving apartments. Helping me with door failing at an awkward times and lovely people. Shannon and Siobhan were and are amazing!

Reply from Manor Bank On 24th January 23

Thanks for this great review, we will make sure we pass on your lovely words to the team :)

Student Review: 3.6 /5

By member1075140 On 18th January 23 Verified student

booked my room for the first time and was excited to move in, only to find the room had not been cleaned, even though there was a checklist from the cleaner ticking that all had been cleaned before i moved in. constant flies in room and damp smell in corridor of the flat itself. mould growing on windows in kitchen, including our rooms also. constant problems with things not working, especially the bathroom and just little inconveniences almost all the time. the horrible noises from the building work right outside the windows is just as bad. for £732.60 a month it’s disgusting, the flat and the price.

Reply from Manor Bank On 24th January 23

Thank you for your feedback, 

We will make sure this is passed on to the team at Manor. 

Please speak to reception regarding any outstanding maintenance issues and they will be happy to help you! 

Student Review: 5 /5

By member472306 On 11th October 22 Verified student

Best student accommodation at Newcastle under 100 p/w

Student Review: 1.6 /5

By member1169063 On 19th May 22 Verified student

Bugs everywhere, false fire alarms all the time, lifts break too often, if you use a wheelchair it's the worst place, decided to do works on building at a time where students have to study for finals and dissertations, no care for the students whatsoever, oven broken told them multiple times and they never fixed it, wifi not working and ethernet portals also broken and the staff does not help you with problems, my oven/microwave caused my lights and electric sockets to fo out and they still did not fix the oven. Walls paper thin you can hear the person next room breathing, drunk people coming in and out without living here and no one cares if they hurt you or not, they tried to get into my room. DO NOT STAY HERE. Not worth it it is full of problems and staff does not help you ever.

Student Review: 1.9 /5

By member1368556 On 27th April 22 Verified student

DO NOT MOVE IN. The worst place I have ever stayed, mouldy rooms, bug infestations, vomit on carpets and walls, sharp nails and screws sticking out of cupboards which you can be caught on, filthy bathrooms, tiny windows with hardly any sunlight getting in, noisy building work, building workers cover your windows in sheets so you can’t see outside or let sunlight in, elevators which are filled with sick and other unknown liquids, broken pool table, broken stools, broken sofa’s, water damaged drawers, unpainted walls, noise as the walls are thin, broken doors, Wi-Fi which doesn’t work, broken Ethernet ports, fire alarms at early hours of the morning and if you end up in a flat with a filthy or inconsiderate flatmate the staff sadly have no powers to tell them to clean up or what to do and much more . Honestly I could go on, if you’re a student DO NOT MOVE IN find somewhere much better like the shield accommodation. Unite students is an atrocious company, they don’t care about students.

Reply from Manor Bank On 11th May 22

Hello, thank you for taking the time to review Manor bank. We are sorry to hear that you have not enjoyed your time staying with us. We would like to speak to you further in regard to your concerns, please could you contact us at manorbanknewcastle@unitestudents.com - Please mention in your email that this is in regard to review number 121145 on Student Crowd and this will be escalated to the appropriate manager leading on that site. Hopefully we can reach a suitable resolution and ease your concerns moving forward.

Student Review: 4.4 /5

By member1366539 On 19th February 22 Verified student

Lively atmosphere, lovely staff and so understanding! Sheila and Sam in particular have made my stay so easy, especially where I was struggling. Their kindness and approachability make staying at Manor Bank enjoyable and homely. The rooms are great and the kitchens are everything a student needs to thrive. The social areas are fantastic too!

Student Review: 4.9 /5

By member865019 On 16th December 21 Verified student

Niall Mcclure- Very good all around experience, everything I’ve asked for has been done and no issues with wifi, location is ideal

Reply from Manor Bank On 16th December 21

Thank you for the lovley feedback Niall. I will pass this onto the team :)

Student Review: 4.7 /5

By member1264964 On 13th December 21 Verified student

I really enjoy living at Manor Bank the reception staff are all really friendly and eager to assist with any problems you have such as when I had an issue with my post. I was at Byron Central last year and much prefer Manor Bank it has much more of a community feel and there are always events in the common room. Also any maintenance requests I have had have been dealt with really promptly for example when my heater would not work this issue was sorted within 24hours. The accommodation is also much more modern here than Byron and I have seen a lot of people complain about the noise from Manors metro station but it is barely noticeable so don’t let this put you off staying here! Anya Thompson, Manor Bank

Student Review: 4 /5

By member564961 On 13th December 21 Verified student

I have enjoyed my stay at manor bank so far and would recommend to anyone considering

Student Review: 4 /5

By member664957 On 13th December 21 Verified student

Nice accomadation, with well kept services. Staff very friendly and helpful.

Student Review: 4.3 /5

By member864947 On 13th December 21 Verified student

Good accommodation with friendly staff and a quick and efficient maintenance team

Student Review: 4.7 /5

By member1364945 On 13th December 21 Verified student

Friendly and warm staffs. They fix all flagged issues within less time. Excellent environment for students to spend their time away from home and to feel safe. I cannot recommend anything more than this in this city. Thank you unite students Manor Bank. Sudeep Sapnil Gonsalves

Student Review: 4.3 /5

By Delight On 13th December 21 Verified student

Great location with accommodating staff

Student Review: 5 /5

By george flat 98 D On 13th December 21 Verified student

The staff here are amazing. Honestly I've lived in 3 student acomidations now and this one is the best by a mile. All the staff have done me massive favours letting me park my car overnight or helping me when I lost my key card. People like Sam and others I wish I remember there names but I'm horrific at that. Always happy and approcable honestly the best.

Student Review: 3.9 /5

By member964937 On 13th December 21 Verified student

Good accommodation it close to the uni and to town

Student Review: 4.1 /5

By member1164933 On 13th December 21 Verified student

The staff are really friendly at Manor Bank. Maintenance and cleanliness is great.

Student Review: 4.3 /5

By member664932 On 13th December 21 Verified student

Really cheerful and helpful staff, safe security and comfortable environment.

Student Review: 4.6 /5

By member564926 On 13th December 21 Verified student

Very nice and cozy accommodation, the amazing staff!!!

Student Review: 4.9 /5

By member664925 On 13th December 21 Verified student

A really nice place to stay, the staffs here are very friendly and very helpful. The accom has good facilities and the price is very reasonable as well, overall it’s a good accommodation.

Student Review: 5 /5

By member1364914 On 13th December 21 Verified student

Amazing accommodation definitely recommend!

Student Review: 4.6 /5

By member564906 On 13th December 21 Verified student

Quality staff in a perfect location, perfect for first years meeting new people

Student Review: 4.1 /5

By Patrick-Manor Bank On 13th December 21 Verified student

Very friend staff, nice people who remember who you are.

Student Review: 4.4 /5

By member964903 On 13th December 21 Verified student

Manor Bank is a great accommodation with a great location for uni and the city centre. The staff are lovely and super helpful! :D

Student Review: 4.4 /5

By member1264897 On 13th December 21 Verified student

Staff are very welcoming and friendly, always have a smile on their face. Can't fault the facilities for such a great price.

Student Review: 4.6 /5

By James Copeland On 13th December 21 Verified student

Never had any Problems with manor bank after 4 years!

Student Review: 4 /5

By member1064893 On 13th December 21 Verified student

I live in flat 79, and had a great experience with reception and the rooms are very good value for money. The elevators are always under maintanance, but apart from that I would 100 percent recommend.

Student Review: 4.1 /5

By member564892 On 13th December 21 Verified student

Very social place for new students. Quite modern and very good for the price.

Student Review: 4.6 /5

By member763897 On 17th November 21 Verified student

What makes this accommodation is definitely the staff. The service and sales advisor Sheila is one of the faces of the company that should definitely be an example to follow. I love what this accommodation offers you, security in all aspects. The rooms actually have more than what common student places offer. This company has a character and my staying here is going to be a memorable one. I love the app, im so pleased with the price and the quality of everything. I’m happy for the 24h security, the reception, the parcel procedure, the card that works as a key. I’ve lived in other student accommodations in the north east and this one is definitely outstanding

Student Review: 3.7 /5

By member1263880 On 16th November 21 Verified student

Manor Bank is a great place to live as it is great value, the staff are lovely, and it is close to town and Northumbriasport.

Student Review: 4.1 /5

By member1363265 On 28th October 21 Verified student

The accommodation itself is good but the people who look after it are what makes it better. The staff are very nice and are always welcoming at the door and put on a lot of social events and things like pizza days and leaving sweets and drink in reception.

Student Review: 4.4 /5

By member563149 On 25th October 21 Verified student

Staff are lovely and very helpful, especially Shelia. The building is in a good area and is close to the centre.

Student Review: 5 /5

By member863129 On 23rd October 21 Verified student

Steve, Dan, Sam, John are AMAZING PEOPLE and do their job to a top standard. So grateful.

Student Review: 1.4 /5

By member443969 On 24th November 19 Verified student

Don’t live here if you’re not a fresher! The walls are 0.0001 my thin so you can hear what is happening 3 floors above or below you Filing a complaint on the app is the most useless thing ever because there is no on-site away from office hours. The accommodation is old as if even Jesus himself used to live here at some point Also their booking system is clapped, I booked here for my second year in mechanical engineering and they paired me and another 3rd year in a flat with two 18 year old foundation year students Worst experience ever

Student Review: 5 /5

By member1240920 On 31st July 19 Verified student

The building is really close to Northumbria University and also close to the City centre. The staff have been great since I moved in and answered any questions I might have had. I made some really good friends from the get go and booked out the common room for a few movie nights with them. The price was great at £97 a week and I felt like I got a lot for money.

Student Review: 4.6 /5

By member540893 On 30th July 19 Verified student

Had a great couple of years living here, really decent price and so close to campus. The staff were always great and had time for me too, even when I had issues with some flatmates and was thinking about moving, they sorted it all.

Student Review: 4.6 /5

By member1340762 On 26th July 19 Verified student

Loved living here! So close to everything. Everything included meany I could budget (sort of :) ) staff were great craic! Maintenance guys helpful!

Student Review: 5 /5

By member1340694 On 24th July 19 Verified student

Great location, team are so friendly and really helped me settle in quickly! Shout out to Chloe, Chris and David!

Student Review: 5 /5

By Studiouslystudenting On 23rd July 19 Verified student

The team at Manor Bank are lovely, when things did go wrong they were always there to help. Fantastic value for money for city centre accommodation. My room was in great condition, I booked a premium room that looked like it had been freshly painted and lots of things in the flat looked new. Good common room too! I had a great year here.

Student Review: 1.7 /5

By member1140579 On 20th July 19 Verified student

When I moved here, the kitchen was ABSOLUTELY FILTHY. Rotting food scattered on all the work tops with MASSIVE flies hovering over it. On top of that, there were what appeared to be rat faeces on the kitchen floor. The accommodation is located downhill at a steep angle - such an extremely steep angle that I ended up losing my footing and pulling a muscle - very dangerous if you are in a hurry in the mornings or returning late from uni when there is less visibility or are simply a woman who loves wearing heels(!!) There was also foul-smelling water spewing out of one of the gutters and collecting right in front of the bottom gate. It is also right next to the train track - so expect a lot of noise. AVOID at all costs and look for better accommodation in Shieldfield is my advice!!!!!

Student Review: 1.1 /5

By member740264 On 10th July 19 Verified student

Probably the worst student accommodation place I've ever been to. When my friends and I first got there, everything was dirty and broken. Despite the complains that we made not all of our requests were completed. Now they are trying to charge us for the broken things that were already like this when we came in. Not to mention that you will not be able to get good quality sleep since the walls are made of plasterboard and you can hear the slightest noise. It is also worth mentioning that they were times when we didn't even have warm water. Therefore, I will be not recommending this student accommodation to anyone. There are plenty of student accommodations which have similar prices like this one, but they are actually way better, more modern, with great customer services.

Student Review: 1.6 /5

By member1331767 On 27th May 18 Verified student

it's a very old building and it's very noisy all the time both by drunk students and by trains as the building is built right beside train rails. the fire alarm goes off every other day and it is terrible when you have exams the next morning and suddenly you have to wake up at 4am because of the fire alarm and to evacuate the building only to find out that it was a false alarm.. the kitchen chairs are broken and the sofas are very uncomfortable. cleaning every fortnight was good and people at the reception are friendly. bed mattresses are uncomfortable because of how old the building is and the amount of students that have slept on it over time. the halls smell weird all the time and are carpeted with vomit stains by drank students. the elevators are very dirty and smell especially when students carry their garbage from their kitchen to the ground floor. the washing machines always break and are faulty AND too expensive! (3£ plus 1.70£ for the dryer).

Student Review: 1.9 /5

By member629386 On 14th December 17 Verified student

I had a horrible experience at Manor Bank. Please if you’re reading this, don’t bother. I had problems with my flatmates and had no support from the staff. The security is very inadequate, even when locked doors could be opened and broken into by my flatmates. Guests entered and left the building whenever, there was no record of people going in and out. We even ended up with a drug dealer in our flat at one point.

Student Review: 1 /5

By member1128790 On 17th October 17 Verified student

Really expensive for what you get. Lived here for 1 year and that was to much ! Avoid

Student Review: 4.3 /5

By member616339 On 5th October 15 Verified student

for the price you pay its really reasonable compared to other halls ,you get your kitchen cleaned each fortnight which is a huge bonus plus a 3/4 bed !

Student Review: 4.3 /5

By leopip13 On 30th April 15 Verified student

Love living here. Staff are really friendly and welcoming and the common room is great with the pool table and study area.

Student Review: 2.2 /5

By member108656 On 30th April 15 Verified student

Would not recommend these halls. Not social at all and not that clean. Far too expensive also! Nearly £125 a week!

Student Review: 4.2 /5

By member128606 On 30th April 15 Verified student

great people, close to uni and town Everyone's really nice

Student Review: 4.5 /5

By member118559 On 30th April 15 Verified student

Manor Bank, is in the central of everything and only a short walk from uni and the clubbbbsss. Rooms are spacious however sofas are a downfall. F

Student Review: 4.2 /5

By member118515 On 30th April 15 Verified student

Loved every minute if being at manor bank

Student Review: 4.3 /5

By No bs On 30th March 15 Verified student

Amazing but quite pricey at £123, 3/4 bed, ensuites and the general experience of the best hall's northumbria has to offer make up for it