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3.8 / 5
3.8 / 5
0.2 mi from nearest campus View map
  • 5 mins
  • 2 mins
  • 5 mins
0.2 mi from nearest campus View map
  • 5 mins
  • 2 mins
  • 5 mins

How do you rate The Arch?

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Most helpful review

The arch is so lovely with a large social space, large kitchens, rooms and corridors! They host events such as quiz nights, parties and offer lots of freebies. Any issues we’ve had have been fixed straight away such as a replacement microwave. The wifi is so good! And the flat feels so safe, clean and the staff are exceptionally friendly.

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By member1295120
On 18th November 23
verified Verified student
Read all reviews

Liverpool Hall Rankings


Arrad House #27
The Railyard #28
Haigh Court #29
Lennon Studios #30
The Arch #31
Cathedral Campus Accommodation #32
Europa #33
Prospect Point #34
Windsor Court #35
One Islington Plaza #36

*Minimum 10 reviews required to be ranked.


Accommodation in Liverpool


Most helpful review

The arch is so lovely with a large social space, large kitchens, rooms and corridors! They host events such as quiz nights, parties and offer lots of freebies. Any issues we’ve had have been fixed straight away such as a replacement microwave. The wifi is so good! And the flat feels so safe, clean and the staff are exceptionally friendly.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member1295120
On 18th November 23
verified Verified student
Read all reviews

Applying to The Arch

Accommodation Sponsored

has rooms available to book near Liverpool John Moores University (LJMU).


Q&A


Q
Can you stay for a 2nd year
By member552938 On 5th December 20
Q
Do the rooms have tv
By member450649 On 20th August 20
Q
Are they single beds or double beds in shared flats
By member649381 On 17th June 20
Q
What do you need to bring with you?
By member1148110 On 14th May 20
Q
Is there a drop off point for new tenants arriving with all of their stuff
By member1242044 On 9th September 19
Q

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Read The Arch Reviews


Student Review: 5 /5
By member1295120 On 18th November 23 verified Verified student

The arch is so lovely with a large social space, large kitchens, rooms and corridors! They host events such as quiz nights, parties and offer lots of freebies. Any issues we’ve had have been fixed straight away such as a replacement microwave. The wifi is so good! And the flat feels so safe, clean and the staff are exceptionally friendly.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 4.3 /5
By member787622 On 16th June 23 verified Verified student

Stellar. I've lived here for my first year at university (22/23) and I genuinely have no complaints, the staff are fantastic, the facilities are solid, the rooms are amazing (and have great thick walls unlike some accommodations). Don't be put off by it being slightly further away, it's still a 15 minute walk from the furthest LJMU building and is brilliantly connected to the city's main attractions (Bold Street, the Baltic Triangle, docks, etc). It may be slightly pricier than others but I promise you it's well worth it.

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Student Review: 5 /5
By member487621 On 16th June 23 verified Verified student

I would definitely recommend The Arch to any Liverpool-based student. The atmosphere is friendly and welcoming, with regular social events (and freebies) around the building. The en-suite rooms have plenty of storage and the kitchens are open and spacious. There is 24 hour security onsite, and a reliable maintenance team that handle any issues promptly. I have lived at the arch for a year, and have booked again for 2023/4 with their group booking discount!

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Student Review: 4.4 /5
By member473825 On 30th November 22 verified Verified student

Would recommend. Good location and friendly staff

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Reply from The Arch (previous provider) On 13th December 22
Student Review: 5 /5
By member1373822 On 30th November 22 verified Verified student

Great value accommodation with friendly and helpful staff.

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Reply from The Arch (previous provider) On 13th December 22
Student Review: 4.4 /5
By member673820 On 30th November 22 verified Verified student

Love it! Would recommend to anyone thinking of staying here.

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Reply from The Arch (previous provider) On 13th December 22
Student Review: 4.1 /5
By member473514 On 21st November 22 verified Verified student

Management is great, helpful staff 24/7. Well kept and clean spaces. Needs a dedicated smoking area, don't feel safe having to step out onto the street.

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Student Review: 5 /5
By member1173438 On 18th November 22 verified Verified student

This is my second year here and I'm planning on spending my third year here too, it's a great accommodation and all the staff are lovely.

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Reply from The Arch (previous provider) On 22nd November 22
Student Review: 5 /5
By member873426 On 18th November 22 verified Verified student

Second year here and love it ❤️

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Reply from The Arch (previous provider) On 23rd November 22
Student Review: 5 /5
By member1073410 On 17th November 22 verified Verified student

stunning x best accom in liverpool x

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Reply from The Arch (previous provider) On 23rd November 22
Student Review: 5 /5
By member473409 On 17th November 22 verified Verified student

The staff were really amazing at helping us whenever we needed. The flats and rooms are really spacious and are a really good value for money. Would really recommend !!

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Reply from The Arch (previous provider) On 23rd November 22
Student Review: 4.6 /5
By member673408 On 17th November 22 verified Verified student

the staff are so lovely and helpful, in such a good location for both unis, big rooms and kitchen. couldn’t ask for better

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Reply from The Arch (previous provider) On 13th December 22
Student Review: 5 /5
By member1073407 On 17th November 22 verified Verified student

I thoroughly enjoy living here, the staff are incredible and so helpful and supportive. We had issues with a flatmate and they were very affective and supportive in this.

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Student Review: 5 /5
By member1373406 On 17th November 22 verified Verified student

Amazing place really fun to live in

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Reply from The Arch (previous provider) On 13th December 22
Student Review: 5 /5
By member973405 On 17th November 22 verified Verified student

lovely accommodation, perfect area as it’s 10 mins from both the centre & the university campus’, & maintenance is constantly on top of everything so it’s rare to ever run into any issues. on top of it all, the staff is lovely & very welcoming

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Reply from The Arch (previous provider) On 13th December 22
Student Review: 5 /5
By member1170074 On 15th July 22 verified Verified student

This accommodation is perfect for popping into town and is only 20 mins away from LJMU. I found that issues were resolved quickly by the helpful reception staff and they also put on lot of social events for us all to enjoy!

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Reply from The Arch (previous provider) On 5th September 22
Student Review: 4.1 /5
By member569992 On 14th July 22 verified Verified student

Friendly staff, good location, close to nightclubs. Good experience and good value for what halls offer.

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Reply from The Arch (previous provider) On 5th September 22
Student Review: 4.6 /5
By Daniel Zambartas On 13th July 22 verified Verified student

The Arch is the perfect student accommodation in Liverpool. I can recommend both the flats and the studios, having stayed in both. They are nicely decorated, spacious with plenty of storage room, yet also cosy and comfortable. The location is wonderful, with my favourite bar in Liverpool (le petit cafe) practically on the doorstep. I can’t speak highly enough of the reception team, who are kind, friendly, helpful, and a great laugh. They also work extremely hard in organising fun social events downstairs for the students. I am going to miss the Arch and I was sad to leave- I would definitely recommend it to the other students.

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Reply from The Arch (previous provider) On 5th September 22
Student Review: 4.6 /5
By member1069686 On 29th June 22 verified Verified student

I’ve loved living here so much that I’ve rebooked for 2022. It’s a great location and lovely staff

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Reply from The Arch (previous provider) On 5th September 22
Student Review: 3.7 /5
By member564674 On 6th December 21 verified Verified student

Brilliant staff, and location, not many events and broken stuff has to be told to fix many times

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Reply from The Arch (previous provider) On 27th January 22
Student Review: 5 /5
By member1258373 On 20th May 21 verified Verified student

I love Liverpool for its dock. I enjoy chinatown as well.

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Reply from The Arch (previous provider) On 24th May 21
Student Review: 4.9 /5
By member1158351 On 20th May 21 verified Verified student

All the staff are super lovely and helpful :)

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Reply from The Arch (previous provider) On 24th May 21
Student Review: 4.9 /5
By member1358349 On 20th May 21 verified Verified student

the staff are very friendly and helpful

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Reply from The Arch (previous provider) On 24th May 21
Student Review: 4.9 /5
By member1057812 On 14th May 21 verified Verified student

I've been here since from my foundation year and it's been great. Lovely staff and safe and clean environment. The only thing would be' rooms could've been little larger.

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Reply from The Arch (previous provider) On 18th May 21
Student Review: 1.9 /5
By member947091 On 2nd April 20 verified Verified student

Nice location but ruined by the lack of compassion and communication during the covid-19 pandemic. All common areas locked out, reception locked up and unoccupied, forced to move out due to government guidelines, Uni closed. Yet students are still being charged for the last weeks before the Easter break when this first occurred and also for the whole of the last term. The Arch has deactivated keys yet still want to charge rent. They have said they will throw out any stuff left behind. They do not answer phone calls or emails, just send an auto response email that says nothing. Rent for the last term was due yesterday. They haven't yet taken it, but have sent an email saying it hasn't been paid and they will charge an extra 3% interest for being in arrears. They will not communicate to explain further so they seem to be not only keeping rent unfairly but also charging interest on top for no reason. Other accommodations told students weeks ago that no rent will be taken for the last term

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Reply from The Arch (previous provider) On 4th June 20
Student Review: 1 /5
By member947049 On 31st March 20 verified Verified student

Firstly, the internal courtyard is not a social space, merely an access way to the lifts/flats and does not have the facilities for social time i.e. benches. The staff on reception are lovely and helpful, however, it is clearly the higher up departments that do not care for the tenants. At a time of uncertainty, the finance department have not bothered to get back in contact when it is clear the sender of the email is greatly worried. They have not catered for individual needs and concerns when people have sent them emails and instead sent very vague emails back that are clearly a copy and paste with no real answer to questions. It's a shame to leave the arch on such a bad note, however, had downing students cared enough about it's tenants, instead of money, the reviews would be a lot better and many more people would recommend this accomodation

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Reply from The Arch (previous provider) On 4th June 20
Student Review: 2.3 /5
By member647048 On 31st March 20 verified Verified student

Refuse to let us off with the last instalment during a pandemic... students that have lost their jobs and would now have to put their own money towards the last payment, the accommodation is good though, good reception, well set out for students but the security often don’t understand that’s it’s students living there. I feel the last payment has ruined the arch for me and I’ll be wanting a refund for the last payment due to me not being there since the end of March

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Reply from The Arch (previous provider) On 4th June 20
Student Review: 2.7 /5
By Katie.F On 31st March 20 verified Verified student

During the 2020 COVID-19 break out we were treated really badly. Despite being told to return to our primary homes by the Government, Downing Students proceeded to take advantage of the situation and make everyone pay for the last instalment of rent, even though the majority of occupants had moved back home in fear of their safety in health. The flat is not worth paying £144 a week for, the only highlights of the accommodation are the bigger rooms and it’s location. Added to this the ‘cleaning facility’ was none existent. My flat wasn’t cleaned once during the time that I lived there.

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Reply from The Arch (previous provider) On 4th June 20
Student Review: 1 /5
By member547042 On 30th March 20 verified Verified student

Disgusting disregard for their tenants. It's less about refusing to release students from agreements, and more the general refusal to hear any of their financially struggling tenants' pleas, threatening that if tenants do not pay their final rent installment, it will affect their's (and their guarantor's) credit score for the rest of their lives. Downing do not stick to theie side of the contract of providing reception staff, security or use of common rooms. The agreement also states that any abusive/bullying behaviour will result in your tenancy being voided, I was forced to move out of my flat and the 'abuser' stayed put happy as Larry. Just the idea that Downing won't be receiving their shamefully priced rent (yes, shameful as honestly the cost of rent compared to over accommodation available in Liverpool is ludicrous and not even close to being accurately priced), suddenly bounds tenants to this large corporate company who have failed to comply with their own contract. Disgusted.

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Reply from The Arch (previous provider) On 4th June 20
Student Review: 1 /5
By member1247024 On 30th March 20 verified Verified student

Absolutely disgusting company, up until now I would say little wrong with the accommodation, however in this time of uncertainty they give 0 considerations to their tenants. They refuse to release anyone from contracts even though they have closed many services such as the common room, study room, reception etc. Amongst this the lack of communication is astounding and disgraceful, I have heard no one getting a response to their emails, including many of my own, and when I tried to call it was blanked more then once! Finally, the lack of financial stability is obvious for a student and to replenish our loans to pay rent we rely on jobs which many of us have lost in this climate. Downing students impersonal response 'we are following guidelines from the government'. I would 100% recommend against this company at any location when previously my review would have been the direct contrast.

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Student Review: 1 /5
By Georgia Baxendale On 27th March 20 verified Verified student

The Arch should honestly be ashamed in the way they treat their students and especially during a pandemic. They have no care for the financial situation students find themselves in and even after handing keys in and checking out of accommodation demand £2000+ worth of rent despite other accommodation displaying discretion and allowing tenancies to end. It is not worth the money that is pumped into it weekly and also the wi-fi is that slow i could walk to my friends houses across the country and hand deliver them a note by the time my messages have sent. If you’re a student looking for accommodation in Liverpool i absolutely DO NOT recommend The Arch.

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Student Review: 5 /5
By member845702 On 14th February 20 verified Verified student

Biggest bedrooms in lpool, staff are immense, so close to a night out like a 5min walk to everything but still in a quiet location and dead chill. Always getting free food in reception it’s lit

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Reply from The Arch (previous provider) On 27th February 20
Student Review: 5 /5
By member445695 On 13th February 20 verified Verified student

I've had an amazing time living at the arch so far. Staff are so nice always there to chat, repairs get done quickly, and rooms are super nice/spacious. If there is noise, security is always there if needed. The location is also great, close to the city centre but not too close to be noisy. It also feels really safe even when I'm walking home after a night out. Overall, great place to live! :)

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Reply from The Arch (previous provider) On 27th February 20
Student Review: 4.9 /5
By member1145684 On 13th February 20 verified Verified student

Great location, friendly and helpful staff and problems fixed quickly

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Student Review: 5 /5
By member645678 On 13th February 20 verified Verified student

it is really good and clean and lots of fun

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Student Review: 5 /5
By member1245675 On 13th February 20 verified Verified student

The Arch is really good and is very clean

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Student Review: 4.4 /5
By member445672 On 13th February 20 verified Verified student

It s good everything is nice clean people

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Student Review: 5 /5
By member545668 On 13th February 20 verified Verified student

everyone its really nice and the enviroment it is the best

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Student Review: 4.6 /5
By member945666 On 13th February 20 verified Verified student

Great place to live and excellent service

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Student Review: 4.3 /5
By member1245664 On 13th February 20 verified Verified student

Great staff and building. They have been super helpful with all my problems I've had with flatmates and any problems with the flat maintenance have always been dealt with really quickly!

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Student Review: 4.4 /5
By member445631 On 12th February 20 verified Verified student

Very good accommodation. Large rooms and good location.

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Student Review: 4.9 /5
By Rodrigo12345 On 12th February 20 verified Verified student

Everything is good. The rooms are beautiful

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Student Review: 5 /5
By member1345611 On 12th February 20 verified Verified student

I like the receptionists they’re very welcoming :)

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Student Review: 3.6 /5
By member645610 On 12th February 20 verified Verified student

I have really enjoyed my stay at the arch this year. The staff are soo friendly and Accomodating, facilities are great and overall I really loved it

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Student Review: 3.4 /5
By member1345609 On 12th February 20 verified Verified student

Good location, wish there was a gym but, overall a nice place to stay

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Student Review: 4.4 /5
By member1345544 On 11th February 20 verified Verified student

Staff are always nice in reception and if you have a problem they always help out quickly.

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Student Review: 4.7 /5
By rLing8 On 11th February 20 verified Verified student

Great student accommodation to stay in, maintenance is very efficient, Daisy and Conor are always very welcoming and the staff in general are very friendly. Social events are always very fun and involving.There is a great sense of community and a warm atmosphere.

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Student Review: 4.9 /5
By member745335 On 7th February 20 verified Verified student

I’ve really enjoyed my stay at the arch it’s been good

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Reply from The Arch (previous provider) On 10th February 20
Student Review: 5 /5
By member745331 On 7th February 20 verified Verified student

The Arch is amazing! Such a great place to live and study. The facilities are well managed and everyone on reception are super friendly and approachable :) The Arch is in a great location not far from shops and attractions, which is good if your not local and want to explore new places. I wouldn’t want to live anywhere else!!

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Reply from The Arch (previous provider) On 26th February 20
Student Review: 5 /5
By member545330 On 7th February 20 verified Verified student

Brilliant people, perfect location and great staff

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Student Review: 4 /5
By member1345287 On 6th February 20 verified Verified student

The Arch is so cooooool i love living here with friendly people and staff

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Student Review: 5 /5
By member1345261 On 6th February 20 verified Verified student

The Arch is a very relaxed and easy place to live and study. Plenty of social events and everyone is so friendly and approachable. Everything is well looked after and maintained as well as being in a good location not far from my university.

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Reply from The Arch (previous provider) On 26th February 20
Student Review: 5 /5
By Dom On 6th February 20 verified Verified student

The rooms are the biggest in the area, and along with the large social spaces where they will often put on parties with food and drink to get everyone down from there rooms makes it a really good place to live. There is always security at the front desk making the place feel very safe, but also they pick up any parcels I order. It’s in the ideal location with a ten minute walk to the clubs and uni and a five minute walk to the shops. It’s always very clean and the WiFi is great I have my laptop phone and PlayStation on it and it’s never slow. I think it’s the ideal place to live with all things considered.

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Reply from The Arch (previous provider) On 26th February 20
Student Review: 5 /5
By member945247 On 5th February 20 verified Verified student

I love it here at the Arch! Wonderful staff on reception who are always there to help when I need them. Great location and facilities are always well looked after. I highly recommend the Arch!!

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Reply from The Arch (previous provider) On 26th February 20
Student Review: 5 /5
By member745186 On 3rd February 20 verified Verified student

Everyone is very friendly including the staff Events are always well run Everything is very clean and maintained if there are any issues

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Reply from The Arch (previous provider) On 5th February 20
Student Review: 5 /5
By Niamhpav On 3rd February 20 verified Verified student

Daisy is the best! Daisy is always friendly Also Derek

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Reply from The Arch (previous provider) On 5th February 20
Student Review: 5 /5
By Caroline Thomas On 20th December 19 verified Verified student

I have lived at the arch for two years now. Mo, Daisy and all of the other staff are very nice and approachable. All of the staff have been very supportive in difficult times, especially during the aftermath of my relationship breakdown recently which was most appreciated especially for my own well being. Having my own flat (studio) to escape too is amazing as it gives me my own space, which i require, however when i want company i just pop downstairs. Caroline xxx .

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Reply from The Arch (previous provider) On 17th January 20
Student Review: 2.3 /5
By member943857 On 21st November 19 verified Verified student

Nice place to stay but not a very nice area at night not a very safe place of an evening loads of homeless and drunk people

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Reply from The Arch (previous provider) On 17th January 20
Student Review: 4.9 /5
By member1133721 On 1st September 18 verified Verified student

As a child you always think about owning a large mansion. But after staying at the arch I think I will instead use the money when i become a billionaire to keep going on courses just so I can stay at the Arch. I give it 10 Halls out of 13

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Location
Property management
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Reply from The Arch (previous provider) On 27th September 18
Student Review: 5 /5
By member433720 On 1st September 18 verified Verified student

I remember the first time I stepped foot in the arch. The wind from the AC gently touching my skin. The smell of hope and confidence flooding through me as I realised... this is home now. I felt a sudden urge to learn. To progress. To push myself. All to prove I was worthy of staying in these fantastic halls. Each time I passed a person within the walls we stopped and engaged in conversation. Conversations full of wonder and prosperity. It was Beautiful. On my darkest days I would tap my little fob against the pad and walk through he sparkling glass doors and instantly feel revitalised. For example when mother had messaged me to inform me of Arsenal losing to Chelsea. I was down. My goodness I cannot explain the depths to which I sank. However as soon as my feet crunches against the leaves in the courtyard of my new home. All woe was lifted from within me. At last. Chelsea, you are scum and I may hate you deeply. So very deeply. Yet the arch has allowed me to feel happy once more.

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Reply from The Arch (previous provider) On 27th September 18
Student Review: 5 /5
By member1033719 On 1st September 18 verified Verified student

The other accommodations have a whole lotta damage! The Arch has flex seal

Value for money
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Reply from The Arch (previous provider) On 27th September 18
Student Review: 5 /5
By member733718 On 1st September 18 verified Verified student

Absolutely beautiful building and beautiful people I met living here. One of the most blissful years of my life was spent living here. Was so happy waking up just knowing I was in the arch. Choose right people. Choose the Arch

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from The Arch (previous provider) On 15th October 18
Student Review: 4.9 /5
By member433717 On 1st September 18 verified Verified student

Absolutely lovely with great, spacious rooms!

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Reply from The Arch (previous provider) On 27th September 18
Student Review: 4.7 /5
By member1233716 On 1st September 18 verified Verified student

brilliant people brilliant building 10/10-IGN

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from The Arch (previous provider) On 27th September 18

Considering The Arch?

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