0.6 mi
from nearest campus
View map
- 9 mins
- 2 mins
- 7 mins
Most helpful review
Such a great experience staying here, the rooms are comfortable, security are amazing and the social spaces make it easy to play here with friends, the Onyx team are so positive and cooperative especially the Manager of Onyx and Sayed.
Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
Birmingham Hall Rankings
| Edge Apartments | #1 |
| The Toybox | #2 |
| Onyx | #3 |
| Brook Studios | #4 |
| Battery Park | #5 |
| Altura | #6 |
| The Lansdowne | #7 |
| Staniforth House | #8 |
| William Murdoch | #9 |
| Compass | #10 |
*Minimum 10 reviews required to be ranked.
Most helpful review
Such a great experience staying here, the rooms are comfortable, security are amazing and the social spaces make it easy to play here with friends, the Onyx team are so positive and cooperative especially the Manager of Onyx and Sayed.
Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
Onyx Information
| Telephone | 0330 822 3816 |
| Postcode | B4 7BZ |
| Price from | £165.00 per week for 25/26 (subject to availability) |
| Top tip | The following offers are currently available:
|
Room Types
Single Rooms - Silver Ensuite
Single Rooms - Gold Ensuite
Single Rooms - Silver Plus Ensuite
Single Rooms - Platinum Ensuite
Single Rooms - Platinum Plus Ensuite
Single Rooms - Gold Plus Ensuite
Single Rooms - Silver Ensuite
Single Rooms - Classic Ensuite
Single Rooms - Bronze Ensuite
Single Rooms - Gold Ensuite
Single Rooms - Silver Plus Ensuite
Single Rooms - Platinum Ensuite
Single Rooms - Platinum Plus Ensuite
Single Rooms - Bronze Plus Ensuite
Single Studios Gold Studio
Single Studios Silver Studio
Single Studios Bronze Studio
Single Studios Classic Studio
Amenities
This property offers all utility bills included, bike storage, private dining room, CCTV, gym, study rooms, games room, cinema room, WiFi, sky lounge, laundry room, courtyard & open roof garden. Discover more!
Popular
- Cinema
- Communal Events
- Gym
Features
- Communal Kitchen
- Storage Units
- Vending Machines
Internet Access
- Broadband
- WiFi
Laundry
- Coin-operated Communal Laundry
People/Staff
- Onsite Concierge
Recreational Facilities
- Cinema
- Communal Events
- Entertainment Room
- Gym
- Outdoor Area
Security & Safety
- CCTV / Surveillance Cameras
Services
- Contents Insurance
Special Policies
- No Smoking
Transport
- Bike Storage
Travel Times
Onyx is situated on the doorstep of the city centre, restaurants, shops & bars & within easy reach of sports venues, cultural attractions, transport links, cafes & nightclubs.
Aston University
Main Campus9 mins2 mins7 mins0.6 mi
Birmingham City University
City Centre Campus13 mins4 mins11 mins1.0 mi
University College Birmingham
Summer Row17 mins2 mins15 mins0.9 mi
Onyx Biography
When choosing to stay at Onyx, residents are spoilt for choice as the property is only a few minutes walk or cycle from numerous local universities such as Aston University, Birmingham City University, the University College Birmingham, the University of Birmingham and Birmingham Newman University. The accommodation is on the cusp of the city centre and is surrounded by plenty of exciting shops, bars and restaurants.
Onyx boasts a range of modern facilities and amenities including a private dining room, a gym, handy study rooms, a games room, a cinema room, a sky lounge, a courtyard and an open roof garden that has panoramic views. There is also bike storage, a laundry room, WiFi, all-inclusive bills and CCTV to make your stay as stress-free as possible.
If you are looking to move in with friends, you can opt to stay in an ensuite room where you benefit from having your bathroom and bedroom to yourself, whilst still enjoying a shared communal kitchen and living area. Alternatively, if you prefer to have a bit more privacy, you can choose to stay in a self-contained studio.
Visit the website to get in touch with the accommodation team!
All the Answers You Need About Student Accommodation
What tenancy length do I need?
Some students choose to stay during the academic year, whilst others – particularly international students – require a tenancy that covers the entire year. You can also find student accommodation that is available for one or two terms, classified as a “short stay” on our search filters.
Should I stay in catered student accommodation?
This is totally up to you! Catered accommodation means you will be served meals at set times in a dining hall, and you’ll likely have access to fewer kitchen facilities than if you were to stay in self-catered accommodation.
What is a guarantor and do I need one?
A guarantor is a person who signs a contract to agree to pay your rent if you are unable to. Most university accommodation requires a guarantor, and this applies to both domestic and international students.
Will I need to pay a deposit on student accommodation?
Most likely, yes, you’ll need to pay a deposit. This will be refunded at the end of your stay as long as there is no damage to the room or property.
What bills will my rent include?
If you are staying in university-run accommodation or private halls, your rent should include any utilities such as electricity, gas, water, and internet. Students are not required to pay council tax, however you may need to fill in an exemption form so make sure you check with your local council.
What is purpose-built student accommodation?
Purpose-built student accommodation (PBSA) are residential buildings designed for students. They are often located close to campus, boast modern facilities, include all bills, and often have staff on site to assist residents.
Will my student accommodation be furnished?
Student accommodation is typically fully furnished. Your room should include at least a bed, clothes storage, desk and chair. You’ll likely need to bring things such as bedding and kitchen utensils, but we have a full list here of everything you’ll need.
Read Onyx Reviews
Safe , Clean and modern place - perfect for students. Great location and a great community vibe. Sayed and all staff is so helpful.
Thank you so much for such a lovely review! We are thrilled that you are enjoying Onyx and for the lovely shout outs about the team our Sayed :) Many Thanks Onyx Team :)
Amazing student accommodation with great facilities, Sayed and all the Staff is super friendly and always helpful. Highly recommended
Thank you so much for your lovely review and we are extremely pleased that you are enjoying the facilities at Onyx! :) We will let Sayed and the team know of the amazing shout outs :) Many Thanks Onyx Team :)
i very like this place , i am really so comparable here. enjoying my staying. everyone so amazing and helpful especially Sayed.
Thank you so much for such a lovely review for the special shout outs about the team at Onyx and our Sayed :) Many Thanks Onyx Team :)
Good service, great accommodation
Thank you so much for your lovely review and thrilled that you are finding the service and Onyx to be good :) Many Thanks Onyx Team :)
This is one of the best accommodation in birmingham
Thank you so much for your positive review :) We very much appriciate you :) Many Thanks Onyx Team :)
Such a great experience staying here, the rooms are comfortable, security are amazing and the social spaces make it easy to play here with friends, the Onyx team are so positive and cooperative especially the Manager of Onyx and Sayed.
Thank you so much for taking the time to write such a lovely review and for the special shout outs about the manager and Sayed :) They are very greatful :) Many Thanks Onyx Team :)
A very good atmosphere in this place , we feel so safe and comfortable same like home. All the Management team including security are so supportive and helpful especially Sayed, Wes and Justine. Highly Recommended
Thank you so much for your lovely review! We are so pleased that you feel home from home at Onyx and over the moon about the special shout outs to Sayed/Wes & Justin :) They will very much aoriciate it :) Many Thanks Onyx Team :)
I have been here in this place from last 2 years , and I already booked for third year as well because this place is home for me. Everything is so amazing , Safe and Secure All the team are so nice and professional especially the Onyx Manager and Sayed. Highly recommended
Thank you so much for such a lovely review! We are over the moon that feel Home from Home at Onyx and for the special shout outs about our Sayed and K :) We very much appriciate you :) Many Thanks Onyx Team :)
I had a fantastic stay at [Accommodation Name]! The rooms were spacious, clean, and well-maintained, with all the essential amenities such as a comfortable bed, desk, and ample storage. The kitchen facilities were modern and easy to use, and the shared spaces were always tidy and inviting. What I appreciated most was the supportive and friendly staff, who were always available to help with any questions or concerns. The location was also ideal – close to campus, public transport, and local shops, making it super convenient for students. The social events organized by the accommodation were a great way to meet people and create lasting friendships. Overall, I felt safe, comfortable, and part of a great community. Highly recommend this place to any student looking for a hassle-free, enjoyable living experience!
Thank you so much for taking the time to write such a lovely review! :) Absolutely over the moon that you are enjoying the amenities at Onyx and the team are friendly! Always here for you :) Many Thanks Onyx Team :)
what an amazing place Onyx is! absolutely love it here and especially the team! always friendly and make me feel home from home!! rebooked for next year as well with my friends! so excited xx
Thank you so much for such a lovely review :) Thrilled that you are enjoying Onyx and absolutely deligted that you have rebooked for 25/26! :) Many Thanks Onyx Team :)
Onyx has been an amazing place to live-comfortable, secure, and so well-maintained. The management team is friendly and attentive and having a cinema right here means we don't even need to go out for a theater experience. Special thanks to the Manager and Sayed for making this place feel like home.
Thank you so much for taking the time to write such a lovely review! Over the moon that you are enjoying the cinema room and that you are finding Onyx team to be friendly and attentive! We will pass the amazing shout outs to the Manager and our Sayed :) They willl very much appriciate it :) Welcome Home :) Many Thanks Onyx Team :)
They got good facilities and staff making it feel like home. Nav, sayed and Justin are good to chat to and good security making it feel secure.
Thank you so much for your lovely review! Over the moon that you have settled at Onyx and enjoying the ameties but most importantly the shout outs about our Nav/Sayed and Justin :) Many Thanks Onyx Team :)
The manager is very nice and d welcoming, the rest of the staff are really friendly, making it very enjoyable living here. The security guards Chris and sayed treat everyone in such a respectable manner. The building is very nice and modern.
Thank you so much for your lovely review and the kind words about the Manager as well as Sayed and Chris :) We are absolutey thrilled that you are enjoying your time at Onyx :) Many Thanks Onyx Team :)
Living standard in this place is amazing and everything are top class. The Management are so friendly and caring special Mention for Sayed and Onyx Manager. And Great security make us feel safe all the time, Highly Recommended
Thank you so much for such a lovely review! :) Absolutely thrilled that you feel safe and you are enjoying the amazing amenities we have at Onyx :) Brilliant shout outs about our Sayed and K :) We very much appriciated it :) Many Thanks Onyx team :)
Onyx is the best accommodation for living. Everything is so amazing . Rooms are comfortable and relax. Onyx Team are so helpful and cooperative with everyone, especially Sayed and the Onyx Manager they are so caring and supportive. Because of Security this place is safe and Secure too. Already confirmed my Rebooking for Next Year as well.
What a lovely review!! We are over the moon that you have rebooked your room for 25/26 and that you feel relaxed and comfortable at Onyx! :) It is exactly what we are aiming for :) We will pass the special shout outs to Sayed and K :) Thank You Onyx Team :)
I’ve had a fantastic experience staying at Onyx! The facilities are modern and well-maintained and the rooms are spacious and comfortable making it feel like a home away from home. One of the best parts about staying here has been the amazing staff who go above and beyond to make sure every resident is well taken care of. Sayed and Nav from the Security Department deserve a special mention—they’re always friendly, attentive, and ready to help with any concerns, making the place feel safe and welcoming. Justin is also incredibly helpful and approachable, ensuring everything runs smoothly and creating a supportive environment. With such a great team and comfortable living spaces, I’m already rebooked it for next year! Highly recommend Onyx to anyone looking for a top-notch student accommodation experience.
Thank you so very much for taking your time to write such an amazing review!! Absolutely over the moon that you have rebooked to stay with us for 25/26 and most importantly that your experience at Onyx has been Home away from home! Exactly what we are aiming for!! :) We will let Sayed/Nav and Justin know about the amazing shout outs, they will be super happy :) Many Thanks Onyx Team :)
Honestly, living here at Onyx has been a fantastic experience. From management to security, from safety to cleanliness, and from facilities to the overall environment—everything is exceptional, comfortable and well-maintained. My favorite part is the sky lounge on the top floor; the view from there is absolutely breathtaking! Everyone here is kind, professional, friendly and always willing to help. Special mention to the Manager of Onyx and to Sayed—hats off to them for their incredible dedication and care 🎩👏🏻
Wow What an amazing review :) Thank you so much for your kind words and the special mention about the Onyx manager and Sayed! :) We are absolutely thrilled that you are enjoying the amenities at Onyx and indeed the sky lounge views are breathtaking! :) Always here for you :) Many Thanks Onyx Team :)
This is good place for living, so much best facilities and I love the gym. A very good security ,The Management is so friendly and kind especially Wes and Sayed. Everything is so easy from this place.
Thank you so much for your lovely review and for the amazing shout outs to Management / security as well as our Wes and Sayed :) Many Thanks Onyx Team :)
I have been in other places too but honestly this place is different than others. A lot of facilities is here , good security and helpful staff. Everything so fine , especially Sayed is wonderful.
Thank you so much for such an amazing review! Absolutley thrilled that you are enjoying the facilities and you are finding the team at Onyx to be helpfull! Especially our wonderful Sayed :) Welcome Home :) Many Thanks Onyx Team :)
Very thing in this place is fine and perfect, we are so much happy , town and uni is so near to us. All the team is good, feel secure because of security. Syed is so kind and helpful too us.
Thank you so much for your lovely review and for the shout out to our security team as well as Sayed :) Over the moon that you are happy and you have settled well into your new home at Onyx :) Welcome Home :) Thank You Onyx Team :)
This place is very comfortable to live in, just like your own home. It's good to live in this place, it's very safe, and the neighbours are also very good. The whole front desk are so helpful, with a range of service and a humane flavour. Sayed is very enthusiastic about me and my friends.
Thank you so much for taking your time to write such a lovey review and most imprortantly that you finding Onyx to be safe and most imprtantly that it feels home from home :) Welcome Home :) Onyx Team
I am very comfortable and happy here in my new home , very well maintained, much facilities, amazing staff , there is so much things for entertainment.
Thank you very much for the lovey review :) We are over the moon that you have settled into your new home and enjoying the events!! Team Onyx always here for you :) Many Thanks :)
This Place is Very Safe, Secure. Location is so good and near to shopping center. The staff is great and friendly. Sayed and Nav both are caring.
Thank you so much for your lovely review and the shout outs about the team and specificaly Sayed & Nav! So pleased for you that you have settled and enjoying Onyx and Birmingham's shopping centre :) Many Thanks Onyx Team :)
It’s a very modern, new building I really like this place so much . The service is amazing and everyone so caring here. Highly recommended
We are over the moon that you are finding Onyx to be modern as well as the team / service to be up to your expectations :) Always here to assist you and thank you so much for the recommedations :) Many Thanks Onyx Team :)
Everything is so good , feel so safe because of Best Security 24/7. Atmosphere here fantastic and the Onyx Team are really great and friendly. Sayed is so helpful like one of Us.
Thank you so much for your kind words and that you are finding Onyx and the team to be fantastic and friendly! Exactly what we are aiming for and so pleased to see that we have met and exceeded your expectations :) Many Thanks Onyx Team :)
I really love this place , the building is amazing and good places for entertainment. Everyone is so friendly and helpful. Security and Management is professional and great.
You are more than welcome!! :) We are so thrilled that you love Onyx and enjoying our regular events and amenities! Team Onyx always here for you to assist :) Thank you Onyx Team :)
Onyx is so best place for living . Feel so safe, comfortable and happy here. Security is amazing , Everyone so cooperative from the Management team especially Sayed , Justin and the very best Manager of the Onyx.
Thank you so much for the lovely shout outs about our Security team / Sayed and the Manager at Onyx! :) We are thrilled that you are enjoying your time with us and most importantly that you have settled and feel safe in your new home :) Many Thanks Onyx Team :)
Onyx management and security is amazing. Shoutout to Sayed, Wes for excellent security, management the building is so safe, clean at all times. and the Onyx Manager is so helpful, Friendly…
Thank You so much for the lovely review an the shout outs to Security / Wes and the Manager at Oyx! :) So pleased that you have settled and enjoying our time with us :) Thank You Onyx Team :)
Onyx truly feels like a home away from home. The welcoming atmosphere, excellent entertainment spaces, and attentive staff make living here a wonderful experience. The security is exceptional, and the Onyx Manager is always friendly and approachable. A special mention goes to Sayed, whose helpfulness and genuine care make a real difference. It’s more than just accommodation—it truly feels like home.
Thank you so much for taking the time to write such an amazing review!! We cannot begin to tell you how thrilled we are to hear that Onyx is like home away from home!! it is so important to us that you are enjoying your time at Onyx and you feel welcomed / comfortable and most importantly safe :) Thank you so much for the special mention about our Sayed and the management! Always here for you to continue making your experience at Onyx First Class!! :) Thank You!! Onyx Team :)
Onyx is by far the best student accommodation . Its secure, amazing , well maintained and has a welcome community . All the Management team make sure everything runs smoothly and you can always rely on them if you need help. Highly Recommend !
What a lovely review! :) We are over the moon that you are finding Onyx to be the best student accommodation in Birmikngham city centre! We are so pleased that you have settled into your new home and are enjoying the facilities! Onyx team always here for you :) Thank you so much! :) Onyx Team
I really enjoying here in Onyx , so happy and feel safe. Everything in this place is truly amazing, a lots of things for Entertainment. All the staff are professional, humble and caring. Highly recommended
Thank you so much for your super review! :) We are so pleased to see that you feel happy and safe in your new home and most importantly that you are enjoying the events here at Onyx :) Enjoy and Welcome Home! :) Many Thanks Onyx Team :)
It’s a good place to live in and also have a good living environment
Thank you so much for your positive review :) We are thrilled that you have found Onyx to be a good place to be and you have settled into your new home! :) Many Thanks Onyx Team :)
I like it here, there are good social spaces and it’s close to the university plus the rooms are spacious enough and of good quality, the kitchen in good shape,spacious and fabulous.
Thank you so much for your lovely review and most importantly that you find your new home to be of good quality and Fabulous :) We are absolutely thrilled that you have settled at Onyx and please feel free to let us know if there is anything else we can do to make your experience first class :) Welcome Home :) Team Onyx
Rebooked for 24/25 and I am over the moon! Love this place and the team cannot so enough to help! Great place to be and 2 min walk to Uni! Especial mention to Wes / Justin and Mia ❤️❤️❤️
Thank you so very much for your lovely words and for taking the time to leave a lovely review :) We are absolutely thilled to have you at Onyx for another year!! :) As always, do not hesitate to pop in to the office, the team will be more than happy to assist :)
Hey guys, i am international student stay in this property. management is really s***, as i have agreement and all the proof that i pay deposit and rent to them but still they are not refund me they don't give answer to the question. Management is really bad. They don't give money back to me i have to suffer a lot due there poor management along with my study. This is my really bad experience in uk, Still its 11 months i didn't get deposit and rent back. Be aware of these money grabber property who grab the international students money and don't give back.
Hello there, I am so sorry to hear that you are still waiting for your refund. As Onyx changed ownership last year, for any refunds related to 23/24 must go through the previous owners. Please email us at onyx@prestigestudentliving.com and we will be more than happy to assist you / put you in the right direction. Many Thanks Onyx Team :)
Amazing accommodation! Staff are lovely and so helpful, rebooked for 2025!!
Thank you so much for your lovely review :) We are so thrilled that you are enjoying your time at Onyx and most importantly to have you here at Onyx for another year!! :)
Amazing place! Love the staff and amenities! Staying here for the summer and next year 🥰😊
Thank you so very much for your lovely review! Nothing pleases us more than knowing our residents have had an amazing experience, found the amenities and facilities to be up to standards. We are pround to know you have had fantastic contact with our team here at Onyx and we have been able to provide you with the perfect first year to your student life! Over the moon to have here again :)
This is the best accomodation, I couldn't imagine being anywhere else to live. The staff are so friendly, the social family aspect of this accommodation is really nice. Love to all the staff and residents here for making me feel so welcome.
Thank you so much for your kind words and for taking the time to leave such a lovely review! We are absolutely thrilled that you enjoying your stay at Onyx and as always please do not hesitate to pop into the office any time, the team will be more thanhappy to assist :)
Amazing place to be and location is super! Booked for another year 🫶
Thank you so much for your lovely review and for choosing to stay at Onyx for another year! We are over the moon to have you here again :)
Absolutely love this place , best management team in birmingham!! would re book if i wasn't graduating !!
We love that you love this place! Thank you for your amazing feedback and review, nothing pleases us more than not just our residents enjoying the facilities but also reciving a positive experience from our team too! We are happy we could provide a great final year of your student life and wish you the best with your graduation, it is bitter sweet as we wish you stay another year too :) Thank you againfor your lovely review, please always feel free to pop down to reception or contact us at onyx@prestigestudentlivng.com if you ever need to talk to us.
Honestly would recommend staying in onyx its location is perfect close to all campuses and the city centre. The amenities are quite modern and there are cleaners that clean everyday maintaining its surroundings. Staff are amazing they help with requirements. For first year I’m glad I stayed here
What a Review! Firstly, thank you for your positive feedback, nothing pleases us more than knowing our residents have had an amazing experience, found the location to be convenient for both Uni and the days off and the facilities to be up to standard. We are proud to know you have had fantastic contact with our team here at Onyx and we have been able to provide you with the perfect first year to your student life :) Please always feel free to contact us at onyx@prestigestudentliving.com or speak to a team member in reception if ever require any assistence, thank you for your beautiful review.
Rules are way too strict for no reason, been stopped too many times for not living here when I have a key
Thank you so much for your valuable feedback! We very much apriciated it :) We are always available at Onyx and keen to listen to you, should you wish to discuss any issues directly with the team :)
Great place to live, love the staff, big room, you’ll be happy here
Thank you so much for your lovely review :) We are pleased to see that you are enjoying the facilities at Onyx and have found a positive experience with the rooms, staff and security :)
Great time, little expensive but has good social experience
Thank you so much for your review :) We are thrilled that you are enjoying our amenities and your experience at Onyx has so far been great :)
I have a very good experience with Onyx. The personal is attentive and qualified, everything is good for me. Rooms are also good and have enough space. I really like to stay at Onyx.
Thank you so much for your kind words and for taking the time to leave such a lovely review :) We are thrilled to hear that you are enjoying your stay at Onyx and as always please do not hesitate to pop in to the office and the team will be more than happy to assist :)
lived here for 2 years no complaints
Thank you for your review, we always appreciate positive feedback from our residents! :)
Very close to bcu, 10 minute walk and shops near by
We are pleased to know that you have found the location convinient and enjoying your time at Onyx!
Clean ,convenient and close to the city centre.
Thank you for your great review, we are pleased you have found the facilities to be clean!
Helpful staff, lovely building, warm and welcoming environment. Always lots to do.
We are always so pleased to know our residents are happy and comfortable within our buiding, thank you for such a positive review!
I had a great time studying here
Thank you for your positive review!
Been a fun experience, accommodation looks nice, the lounge space is a great place to hire out for parties.
We are always happy to know that our residents make the most of the communal spaces offered and have a positive experience! Thank you for your review :)
Really nice rooms and kitchen, location is so perfect 10min walk to bcu and 10 min to the bullring. Staff are great and issues get solved quickly.
Thank you so much for your lovely feedback and I am pleased to see that you are enjoying your time at Onyx.
Really close to Aston University, lovely accomodation and staff. Exceptional views from the rooms. Worth the money.
Thank you for the thoughtful review! We appreciate the helpful reference to the staff and location :)
Good place to live with your friends
Thank you for positive review, we are pleased you and your friends are enjoying the accommodation!
Great place - would recommend.
Thank yu for your positive words and recommendation!
The onyx is best value for money. The security is always available the staff is very lovely and helping all the time.
We thank you for your positive thoughts of the staff & Security - we are pleased you have found them always to be helpful!
The staff is very supportive, the place is very value for money the security help you at very immediate level.
We are pleased you have received such a positive experience with all of onyx staff and security :)
Good location and good social spaces, lots of places to study outside
We are pleased that you have been able to enjoy our amenities, thank you for your kind words!
Onyx is a great accommodation to live in , the staff are wonderful, the facilities are fantastic and everybody here is welcoming
Thank you for such a great review, we are pleased to know you have experienced the best Onyx has to offer!
The location is close to the city centre and Aldi is only 2 stop far. I really love it’s social spaces and events which shows they care about us. The living space is equipped with modern amenities which values the money compared to other accommodations I've seen. However, the management can take more initiative about cleanliness inside the flats.
We are pleased to know you have found the location convenient and the amenities useful!
Onyx Student Accommodation offers a comfortable and convenient living experience for students. The facilities are modern and well-maintained, with spacious rooms and common areas. The staff is friendly and responsive to any concerns. The location is convenient, with easy access to transportation and amenities. Overall, a great option for students looking for quality accommodation."✌️
Thank you for your insightful and helpful words, we are pleased to know that both location, amenities and staff have provided a positive experience :)
Exceptional value for money Staff are lovely, management are also quick in responding to concerns
Thank you for your positive review!
Great accomodation to live in will always help you if needed
Thank you for your kind words :)
Good social experience and perfect value for money
We are pleased that you have received a positive experience here at Onyx!
Onyx is good because it is close by to the universities & that’s about it. Reception are nice aswell and can help from time to time (wish they were available all the time though) but the pricing is quite a lot to ask from university students if i’m being honest
Thank you for your review, we are pleased it is close to University!
I love the staff and experience and they’re always friendly
We are so happy to know that you are receiving a positive experience from the staff, thank you for such a kind review!
I have stayed at Onyx in my 2nd year and currently staying for my 3rd year on placement and they have been very helpful and understanding of any issue we may have and have helped me resolve them very quickly especially in regards to rebooking a room for next year. Amie especially was very helpful in helping me rebook my room next year with friends and made the process so much easier whilst Melanie also was really big help with any issues that arose this year. All the other staff are also always very friendly and willing to help as much as they can, great customer service! The building is always kept as clean as possible which is impressive given how many rooms, blocks there are to clean and they hold events here and there for the residents promoting diversity and inclusion. Overall a very good place to stay throughout your university years! The security staff are also so helpful and friendly to talk to as well.
What a fantastic review! We are so pleased to hear that you have not had one year but two years of positive experiences and to mention such kinds words of the staff too! Thank you for your informative and helpful review :)
Very great employees , Kay , Amy and Sonya are amazing , the staff all throughout are very helpful. The accommodation is very clean and well taken care of . I wish I could rate it 10 stars !!
Thank you for your positive review, we wish you could rate us 10 stars too!!
Honestly the best accommodation, the staff are very helpful and friendly! Ive lived here for 2 years and don’t regret it one bit!
We are happy to hear you have had two years of amazing experience with Onyx, we thank you for your kind words!
Good place - if you have nice flatmates. Staff are friendly.
Thank you for your kind review :)
They have great staff who are always kind and the people are always kind aswell. There are always activities to do aswell
We are pleased to know that you have experienced nothing but kindness from the staff and enjoyed the experiences & events!
Oynx is a pleasurable student accommodation and I feel very safe and secure here the team at oynx are very supportive and welcoming
We are very happy to know you feel safe and secure! We thank you for such a positive review, this is very helpful :)
Very welcoming, staff always helpful with enquiries, great services available such as the gym and social spaces.
We are glad to know you are finding the amenities and communal spaces useful! Especially that you have received a positive experience from the staff too, thank you!
Great staff very welcoming and helpful with any queries you may have . The rooms are big and there is so much to do !
Thank you for your positive words for our staff and rooms!
Hope is a really lovely girl and nice to chat to.
Thank you for your kind words for Hope!
Onyx has been a home away from home. It just suited me in every way, the amenities the staff, the facilities is absolutely fantastic and really worth every penny.
Thank you for your great review! We are happy to know you have found your second home with us and experienced positivity in our staff and building!
Great experience will always recommend
Thank you for your lovely review!
amazing facilities! can’t wait book next year!
Amazing review! We cannot wait to see you in September again :)
The location is best and staff is too good. 24 hours security is available. The Common rooms, cinema room, gym all things are there inside the accommodation which is good for a student to come to onyx.
Thank you for your fantastic review! We are pleased you have found the staff, security and communal spaces helpful and useful!
Everything is perfect but the perfection lies in location and staff and the amenities.
Such an amazing review, thank you! We always appreciate such a positive response from our residents :)
Amazing accommodation near the city centre. Would recommend as well
We appreciate you recommending us and the positive words!
Very good facilities especially in terms of security Quality of room very clean and facilities in terms of socialising also quite nice Highly reccomended
Thank you for your review, we are glad you have found a positive experience with the rooms, staff and security!
Management is super helpful and Nitu always make sure to assist in queries which makes it super easy. Clean and well maintained spaces.
Thank you for the lovely words for Nitu and our team!
Good accomadation, very friendly, social space is amazing .
Thank yo ufor your lovely review!
Excellent staff who help with problems quickly. Mia at reception is lovely.
Thank you for the great review for Mia and the team!
Great staff, Mia at reception is lovely
Thank you for the wonderful words for Mia :)
Good location and friendly staff
Thank you for the wonderful review :)
I enjoy living at onyx! It’s a good place to stay especially for first year students who are looking to meet new people. The accommodation holds events for students to meet each other as well the best communal areas where you’re able to chill and have fun indoors. You get so much for the price you’re paying. The staff is so kind and helpful, and the security is great. Highly recommended.
We are so happy to see you have enjoyed the your time here at Onyx, we always want our residents to enjoy the events/ experiences and find our staff to be approachable and helpful! Thank you for an amazing review!
It’s a really good place to live, the social spaces are exceptionally well maintained and cleaned, the staff is AMAZING (especially Elena, she goes above and beyond to take care of residents). I’ve had a few issues related to other residents and my issues were taken care of in timely manners and with great care.
Thank you for your positive review!
Social place is really good and entertaining.my room has a pleasant view and i like its natural light. Elena one of the staff in onyx has been very kind and supportive to me since i moved here.
Great facilities and great staff, i had a very good time in this place! Definaltely recommended. Shout out to all the staff Elena, Michael,Harsh,Shahana,Hafiz,Nitu
A safe environment with good amenities, the attitude of the staff, especially Elena, is very friendly and she tries her best to guide the students in the best way. The good feeling she gives me in every meeting is what encourages me.
Very convenient and accessible areas such as the gym and the social spaces, Customer service has been really helpful and in particular Elena has helped me with a multitude of issues I had especially in the kitchen of my block when some of the appliances weren't working.
I’ve lived in many accommodation for the past 3 years but none have been as good as onyx. It makes you feel like you’re home. I would specially like to mention Elena and her happy go lucky attitude at work. It is lovely to have someone so nice especially when you’re far away from home. The amenities are outstanding , the staff is excellent. You cannot go wrong when you book onyx.
reception is always amazing and help out as much as they can
Elena has guided me through the whole process flawlessly and has provided amazing customer service.
I moved to Onyx in October and my expectations were low before arriving. I thought that because I had my accommodation sorted out later than other students, I would end up in the worst places. I also thought that moving late would cause me to miss the first weeks of adaptation when everyone makes friends. However, I got positively surprised. As soon as I got in the lobby, I could tell that I would have a good social experience, everyone was smiling and the environment was overall uplifting on my first day. I instantly took a tour throughout the whole accommodation after getting my keys, the amenities are as entertaining as they look on their website. I had absolutely no problem making new friends and the staff members are friendly. I especially appreciate Elena from the front desk, I greet her every morning, she is always smiling and her energy is contagious. I am having an excellent time at Onyx and looking forward to staying for the next years.
Had an issue when booking my room as it was a group booking. Aneeta gave me a call and sorted it out for me. She was very helpful and polite, she made sure that all my friends got the same flat.
The Onyx is within a 7 minute walk to my university and my current room is a nice place to spend studying and relaxing when I am not in class. A big thank you to Elena who sorted a room change and the staff are always kind and helpful. Security have always acted immediately to resolved any noise issues within late hours and the social spaces are very good - the table tennis is a nice edition too. Close to supermarkets and a fun place to hang out with friends.
I enjoy living at onyx, there are so many facilities to use and the social spaces allow to make new friends. Being a dancer at Aston has meant that we are able to use Onyx’s for dance events which has meant we’ve had big spaces for practicing dances but also using the cinema rooms. Thoroughly love my stay at Onyx.
Very nice facilities with excellent rooms
It's very nice leaving at Onyx.
Nice building, friendly staff, good location
Great facilities, would recommend
Brilliant living accommodation, fantastic social spaces and an overall pleasure to stay in.
Great accommodation, great staff and amazing place to stay
Very good accommodation for both students and fulltime workers to stay.
I've been living in Onyx for the last month, and the team are so helpful and cooperative, rooms are just as pictures and communal areas are great. Totally recommended. IHAB.
Brilliant all around. The social spaces are especially nice.
I’ve really enjoyed my stay at Onyx so far! All the staff were super helpful during moving in week and the accommodation itself is great - the rooms are a good size and the social spaces are excellent too. I’m looking forward to organising some fun events with Onyx and Aston Snow Club this year!
This is my first time staying at Onyx after having previously stayed on campus and at Canalside. The facilities, rooms, location and overall experience have been far superior here at Onyx. The social spaces, table tennis, pool table, cinema room and rooftop terrace are all amazing features that aren’t on offer elsewhere and really make staying here a unique experience. The staff are all an absolute credit to Onyx, extremely friendly and helpful with anything you you need. I can’t recommend it enough.
Onyx is a great place to live , my highlight would definitely be the staff. I want to give a special shout-out to Elena. She was a massive help with my dirty kitchen that my room mates left in a state. She cleaned out my bins and satanised everything. She didn’t need to do this but she was very kind to do so. This is what makes a good quality in a staff. She’s also very friendly and a nice person to talk to. In my opinion I think she deserves a pay rise. So a special thank you to Elena🙂🙂🙂
Good experience good staff and facilities
Great living here, so close to uni and flats are so nice and modern.
A good accommodation for students with nice study spaces, game area and movie room. The location is ideal as well with only short walks to anything you would need.
Amazing location and well-equipped student accomodation with a gym, social spaces, rooftop areas etc. I attended many events at Onyx this year alongside Aston Hockey and met the lovely staff including Aneeta. Would recommend coming along to events and staying here as a student!
Onyx have been really helpful when organised events such as movie nights take place and the reception are very welcoming to us (hockey club) :)
Whilst staying at onyx I’ve had not one mad experience. All there staff are very kinda and helped me with all the issues that I encountered like forgetting or losing my eye. The location and rooms are also perfect as there is enough space to be able to do all my work comfortably and the location really near the bullring which helped me with getting a job and staying on time.
Efficient staff with great management to help and support as and when needed. Fantastic for partnerships with a university club/society - enjoyed every collaboration with the snow club :)
Lived here for a year now and honestly had such a lovely experience that I am booking again!! A great place to both relax and take advantage of the university social experience.
Really good and great location.
A great accommodation for students with all the accessories like study space, game area, movie room
I have only good words to say about my time staying at Onyx, especially about the reception team. They are amazing & helpful, they will always make sure that your stay at Onyx is the best it could possibly be! Also, shoutout to Elena for her enthusiasm helping me with various matters, she was always ready to help!
Great accom. Lovely staff. Good gym and views
I’ve been at Onyx for two years and each year has been great.
Excellent and amazing set of people.
Onyx is a great place to stay , local and next to central too!
Its been great the staff and everything in this year, would definitely recommend, thank you!
It was nice. Sindija was really nice. Nice reception. Amazing staff. Nice parking.
I have had a good experience. The staff is nice, Sindija, Madija, Michael especially!
Frankly Onyx is an awful place to live and I wouldn't recommend it to anyone. The staff are so rude and the building itself isn't anything to scream or shout about, despite it being almost brand new. There are never enough hoovers and the post situation here is laughable at best. You couldn't pay me to live here again, even though it's in a really convenient location. I heard that before this year the management team here was replaced but it seems that whoever hired the new staff isn't very good at their job. And the worst part? The staff actually pride themselves on how well (they think) they do, it's a joke.
Probably the worst accommodation I’ve stayed at from the poor staff to the poor management it’s a place which wasn’t safe to start with was promised money back didn’t get that back was promised a safe a place had multiple issues with the building during the lockdown had left my room during lockdown came back a couple months later to a empty room and onyx telling me they’ve removed my items from my room and still haven’t explained why a complete breach of contract don’t go to this place it really isn’t worth the money or stress!
I’ve had THE WORSE experience in onyx. I wouldn’t even recommend it to my worst enemy. I’ve made several complaints about not having windows and maintenance not coming to fix my AC for over two weeks while my room was boiling and still nothing. If you’re expecting to get a refund, Don’t. Don’t waste your time or money in this place at all. No one has even gotten back to me about my complaints. I’m not sure about the current management but the management team when we first moved in we’re atrocious, they had no clue what they were doing!😡😡
Onyx Accommodation. The toilet is always clogged up and never flushing right. Same as the bathroom. Asides this, every other stuff here is good to go. Thanks.
The worst accommodation I have ever lived in. The building was unfinished when I moved in and is still not complete. The first term was all about fire alarms, floods and constant construction noise. In the second term, you could only use your room and your kitchen. I usually wait for 48 hours to get replies to my emails. When it is about nobody wearing masks or keeping a 2m distance - nobody cares. But if you want to go to the gym with someone from another flat - you can't do it. To summarise, this accommodation is overpriced, antisocial and simply not safe.
The location and the staff members here are, really, the only positive thing about Onyx. I suppose the feeling of "premium" and "luxury" is something positive as well - although with consistent noise from maintenance; and maintenance entering your flat every day, it slowly starts turning into a negative. Cleaning is alright, I suppose - although there's clear markings of paint on the floor, meaning the whole accommodation was rushed. Social spaces are okay but mostly closed due to COVID-19. The internet and the WiFi speeds drop out very often without notice. Oh, and sometimes they'll let you know that they're turning off water for "water works" literally 8 hours beforehand. I still have to pay the full price, despite the building not even being finished on move-in and consistent maintenance issues. Just go across the street.
Although there have been multiple mishaps, Onyx still didn’t care to reduce or compensate in anyway. Onyx takes no interest in their residents mental health or health in general.
Personally, I believe the management at onyx is terrible. It’s not worth what you are paying for and there has been a lot of trouble with the building. you have limited heating, where as any other other accommodation you can usually control it. They try justify everything when they could easily sort it out. Other than that, the buildings pretty.
Do not live here it is a scam I do not feel safe in this building because of so many safety issues and the flooding has caused me to move out for my own piece of mind as it caused me to become mentally unstable and paranoid. DO NOT LIVE HERE!!! The pictures are very deceiving and it is very overpriced and there have been way too many issues here
The building and the social areas look beautiful. They staff are really nice and helpful. The price is alot to be honest
I would not recommend Onyx as the staff that be rude, especially the security staff. They told me a refund would occur and 3 months later it has not. There is always maintenance works and it is noisy, they built it too quick and there have been numerous issues.
Very small rooms, not worth £7,000+ a year. Most accommodations provide weekly/termly kitchen cleans, Onyx don’t. Also, don’t be fooled by photos shown of the kitchen. It looks better than it is, and we’re not even provided a kettle, toaster or vacuum but in the pictures you’re shown a lamp, rug, cutlery. Very misleading images and presentation of the place. Further to this, maintenance issues are dealt with well but any time you have any other issues, Onyx are very tight with what they give back to you. For example, I had a meeting with them about mould and poor finishings in my room, yet they didn’t even offer any monetary reimbursement despite the accommodation being a new build and therefore should be finished to the highest standards.
The effort to make Onyx liveable during Covid was pretty lacklustre. All of the social spaces were closed prior to Governmental Guidelines and also extended past them. Gyms opened up on the 13th of April. Currently, we are only allowed one household in the gym in which we have to book weeks in advance. Amazing potential for the social spaces however instead of trying to manage them by increasing sanitation, they just closed them. We paid for many services we did not receive.
Not the greatest experience this year
Flood. Fire. Flood. Depression. Bad experience. Not allowed to use social areas. Forced to pay full rent for facilities we couldn’t use
Horrible Place to stay Staff are rude The pics u see on the sites are fake they aren’t real. We literally have broken beds and paint splatters on the floor If you first year don’t stay here you feel left out of aston