0.2 mi
from nearest campus
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- 6 mins
- 3 mins
- 2 mins
Most helpful review
Good place to live, just the coffee shop under the building sometimes quite noisy in the night. And hope can email us the fire drill information next time , or it will be embarrassed if someone is showering!
Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
Exeter Hall Rankings
| The Neighbourhood Exeter | #7 |
| Renslade House | #8 |
| The Printworks | #9 |
| West Gate | #10 |
| The Depot | #11 |
| Central Living | #12 |
| Exeter One | #13 |
| Mardon Hall | #14 |
| The City Arcade | #15 |
| Atlas House | #16 |
*Minimum 10 reviews required to be ranked.
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Most helpful review
Good place to live, just the coffee shop under the building sometimes quite noisy in the night. And hope can email us the fire drill information next time , or it will be embarrassed if someone is showering!
Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
The Depot Information
| Telephone | 01392 575476 |
| Postcode | EX1 2FW |
| Price from | £197.00 per week for 25/26 (subject to availability) |
| Top tip | The following offers are currently available:
|
Room Types
11 Single Rooms - Deluxe Ensuite
11 Single Rooms - Deluxe Plus Ensuite
7 Single Rooms - Platinum Plus Ensuite
Single Apartments Premium Duplex Apartment
Double Apartments Duplex Gable Apartment - Dual Occupancy
Double Apartments Deluxe Penthouse Apartment - Dual Occupancy
Single Apartments Duplex Gable Apartment
Single Apartments Deluxe Penthouse Apartment
Double Apartments One Bed Apartment - Dual Occupancy
Single Apartments Executive Penthouse Apartment
Double Apartments Premium Duplex Apartment - Dual Occupancy
Double Apartments Executive Penthouse Apartment - Dual Occupancy
Single Apartments One Bed Apartment
Double Apartments Duplex Apartment - Dual Occupancy
Single Apartments Duplex Apartment
7 Single Rooms - Platinum Plus Ensuite
12 Single Rooms - Premium Ensuite
11 Single Rooms - Deluxe Plus Ensuite
12 Single Rooms - Classic Plus Ensuite
11 Single Rooms - Deluxe Ensuite
12 Single Rooms - Classic Ensuite
8 Single Rooms - Platinum Ensuite
Double Studios Premium Plus Studio - Dual Occupancy
Single Studios Platinum Studio
Double Studios Platinum Studio - Dual Occupancy
Double Studios Premium Studio - Dual Occupancy
Double Studios Deluxe Studio - Dual Occupancy
Single Studios Deluxe Studio
Single Studios Classic Studio
Single Studios Premium Plus Studio
Single Studios Premium Studio
Amenities
This property offers table football, social spaces, games room, free high-tech gym, study room, laundry facilities, outdoor social space, 24/7 on site residence team, social events, CCTV, security team, Wi-Fi, contents insurance & all-inclusive bills. Discover more!
Popular
- Common Room
- Library or Study Area
Features
- Common Room
- Communal Kitchen
Internet Access
- Broadband
- WiFi
Laundry
- Coin-operated Communal Laundry
People/Staff
- Maintenance Team (Daytime Only)
Recreational Facilities
- Entertainment Room
Security & Safety
- CCTV / Surveillance Cameras
- Secure Building Entry
Special Policies
- No Smoking
Study Support
- Library or Study Area
TV
- Cable TV
Travel Times
The Depot is within walking distance of the city centre, bars, pubs, restaurants, transport links, historical attractions, the quay, sports venues, leisure activities, beaches, cinema, cultural attractions, galleries, museums & theatres.
University of West London (UWL)
Academy of Music & Sound Exeter6 mins3 mins2 mins0.2 mi
University of Exeter
St Luke's Campus7 mins3 mins5 mins0.6 mi
Streatham Campus24 mins6 mins23 mins3.3 mi
The Depot Biography
The Depot is the ideal student accommodation if you are looking to be close to campus as well as all the action! You can find a wide selection of shops, restaurants, nightlife and other attractions right on your doorstep. The University of Exeter’s St Luke’s Campus is a mere seven-minute walk away whilst the main campus is only a sixteen-minute walk away, so you never have to worry about being late for class.
Staying at The Depot means you get to enjoy fantastic amenities, facilities and events. There is a state-of-the-art gym, exclusively for residents, a cosy lounge, a games room, a sunny outdoor courtyard for you to enjoy and a quiet study room. All the important bits are covered as there is Wi-Fi and broadband, CCTV, content insurance, all-inclusive bills and a laundry room. For peace of mind, there’s a security team and a dedicated residence team on site 24/7 to support you through your stay.
The Depot offers a large variety of stylish and purposefully designed options for every student's needs. The choices include a selection of en-suite rooms in shared cluster flats with shared apartments, stunning studios, penthouse rooms and duplexes. All options come furnished with everything needed to move right in.
Don’t miss out, book your room today!
Q&A
Q
Is there any student interested by subleasing his ensuite room between 13th of Januray 2024 and 30th of March 2024, in case he would have to be out of EXETER during this period ?
By member596415 On 14th December 23
Reply from The Depot
On 15th December 23
For this type of query please contact us direct on the email depotexeter@herestudents.com and we can assist that way
Q
Is smoking allowed in the communal areas?
By member1291853 On 3rd October 23
Reply from The Depot
On 15th December 23
Smoking or the use of E-cigarretts and vapes is not permitted within the property. There is a desigenated smoking area in our courtyard.
Q
Ask a new question about The Depot
All the Answers You Need About Student Accommodation
What tenancy length do I need?
Some students choose to stay during the academic year, whilst others – particularly international students – require a tenancy that covers the entire year. You can also find student accommodation that is available for one or two terms, classified as a “short stay” on our search filters.
Should I stay in catered student accommodation?
This is totally up to you! Catered accommodation means you will be served meals at set times in a dining hall, and you’ll likely have access to fewer kitchen facilities than if you were to stay in self-catered accommodation.
What is a guarantor and do I need one?
A guarantor is a person who signs a contract to agree to pay your rent if you are unable to. Most university accommodation requires a guarantor, and this applies to both domestic and international students.
Will I need to pay a deposit on student accommodation?
Most likely, yes, you’ll need to pay a deposit. This will be refunded at the end of your stay as long as there is no damage to the room or property.
What bills will my rent include?
If you are staying in university-run accommodation or private halls, your rent should include any utilities such as electricity, gas, water, and internet. Students are not required to pay council tax, however you may need to fill in an exemption form so make sure you check with your local council.
What is purpose-built student accommodation?
Purpose-built student accommodation (PBSA) are residential buildings designed for students. They are often located close to campus, boast modern facilities, include all bills, and often have staff on site to assist residents.
Will my student accommodation be furnished?
Student accommodation is typically fully furnished. Your room should include at least a bed, clothes storage, desk and chair. You’ll likely need to bring things such as bedding and kitchen utensils, but we have a full list here of everything you’ll need.
Read The Depot Reviews
It was very nice staying here!!
We appreciate your kind words and are delighted to hear that you enjoyed staying with The Depot!
Really fabulous place to live! Great that it includes the gym and facilities. Lovely staff that make you feel welcome and safe.
Thank you so much for your wonderful feedback! We're thrilled to hear that you're enjoying your experience here at our accommodation. Providing a comfortable and welcoming environment for our residents is our top priority, and it's fantastic to know that you feel safe and at home here. We offering great amenities such as the gym and other facilities to enhance your living experience. If there's anything else we can do to make your stay even better, please don't hesitate to let us know. Thank you once again for your kind words. We truly appreciate your feedback and look forward to continuing to exceed your expectations.
Great atmosphere and friendly staff
We appreciate your kind words and are delighted to hear that you enjoyed the atmosphere and found our staff to be friendly.
The nicest thing about the building is the security, Ian is especially nice
Thank you for taking the time to leave a review of The Depot and Ian. We will pass along your compliments to Ian who will be thrilled to hear this.
nice living. The room is big, with good lighting, and the kitchen is quick and easy. Well ventilated and quiet surrounding. The community is good and every activity is fun.
Thank you for leaving such a nice review. Your kind words about all the activities we put on and the community of The Depot truly motivate us to continue striving for excellence.
The Depot offers a superb living experience in the city center, combining a lively social atmosphere, excellent location, reliable internet, exceptional property management, and pristine common areas. It's more than just an apartment complex; it's a place you're proud to call home.
We are thrilled to hear that your experience with us has been positive. Providing a comfortable and supportive living environment for our residents is our top priority, and it brings us immense joy to know that we've succeeded in meeting your expectations.
Good staff, quite expensive for what it is, can be quite loud in some blocks, lots of residents which means more damage and wear and tear which is difficult to keep on top of, the indoor lighting is commercially bright which makes it difficult to relax and inappropriately designed for living.
Thank you for taking the time to leave your feedback of The Depot. We do actively try to make sure all residents keep noise low after 11pm and security do patrols through out the night to tackle the issue as it occurs. If you have any more feeback please dont hesitate to reach out to us Depotexeter@herestudents.com
The Depot is 5 stars on all accounts. Its a well run accommodation with amazing staff. The are events on every month and great social and study spaces. It may be a touch pricier than accommodations in the surrounding area but when you factor in everything, it's well worth it.
Thank you for leaving your review of The Depot. Creating a comfortable and conducive living environment for students is at the heart of what we do, and it's incredibly rewarding to hear that our efforts have made a positive impact on your experience.
It would be nice if the price was cheaper.
Thank you for leaving a review for The Depot, we're constantly reviewing our pricing to ensure it's fair and competitive. If you have any other feedback please email us at Depotexeter@herestudents.com
Have been here for 3 years, no complains whatsoever. By far the best student accommodation in Exeter.
Thank you immensely for your continued support and loyalty! We're overjoyed to hear that you've had such a positive experience during your three years with us and that we've been able to consistently meet your expectations. We're thrilled that you consider us the best student accommodation in Exeter. Your satisfaction means the world to us, and we're committed to maintaining the high standards that have earned your trust and praise. If there's ever anything you need or if you have any suggestions for how we can continue to improve, please don't hesitate to let us know. We're here to ensure that your experience remains exceptional for years to come. Thank you for being a valued member of our community for the past three years, and here's to many more years of positive experiences ahead!
I think the environment is OK, but the management is terrible
Thank you for sharing your feedback with us. We're sorry to hear that you're not satisfied with the management of our student accommodation. We take your concerns seriously and are committed to addressing them to improve your experience. We would greatly appreciate it if you could provide specific details or examples of the issues you've encountered with the management. This will help us understand the areas where we need to make improvements and take appropriate action to address your concerns. Your satisfaction is our priority, and we want to ensure that you have a positive experience during your time with us. Please feel free to reach out to us directly with any further feedback or concerns you may have. We're here to listen and to work towards resolving any issues you may be facing. depotexeter@herstudents.com
good quality nice service perfect
Thank you so much for your wonderful feedback! We're thrilled to hear that you're satisfied with the quality of our service and that you've had a positive experience with us. Providing excellent service and maintaining high standards of quality are top priorities for us, and we're delighted that we've been able to meet your expectations. If there's anything else we can do to further enhance your experience or if you have any suggestions for improvement, please don't hesitate to reach out.
I like how the depot is located
We're delighted to hear that you appreciate the convenient location of our depot! Your feedback is invaluable to us and we look forward to continuing to provide you with excellent service!
I really enjoy living here. The staff is amazing!!!
Thank you so much for your kind words! We're thrilled to hear that you're enjoying your experience living here and that our staff has made a positive impact on your time with us. If there's anything we can do to make your experience even better, please don't hesitate to let us know. We're here to ensure that you have the best possible living experience with us.
This is a lovely student accommodation! Super clean, well furnished, close to the city center, with just 20mins walk to the Uni. All the staff are friendly and professional, especially Wenlan, Ian, Steve, Libby and Molly. I will definitely recommend this place!
Thank you so much for your kind words and glowing review of our student accommodation! We're thrilled to hear that you've had such a positive experience during your stay with us. We'll be sure to pass along your compliments to Wenlan, Ian, Steve, Libby, and Molly — they'll be thrilled to hear that their professionalism and friendliness made a positive impact on your experience. Your recommendation means a lot to us, and we're grateful for your support. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know.
Good place to live, just the coffee shop under the building sometimes quite noisy in the night. And hope can email us the fire drill information next time , or it will be embarrassed if someone is showering!
Thank you for sharing your feedback with us. We appreciate hearing about your experience and want to ensure that your stay is as comfortable as possible. We understand your concerns about the noise and we work with the coffee shop to make sure all noise is limited after 11pm and to inform all residents if any event will be occurring after their closing time of 4:30 pm. Regarding fire drill information, we apologize for any inconvenience caused but we are unable to provide a specific time for the drill due to its nature. please understand that these drills are essential for ensuring the safety and well-being of everyone in the building. Your comfort and satisfaction are important to us, and we're committed to making improvements based on your feedback. If you have any further concerns or suggestions, please feel free to reach out to us depotexeter@herestudents.com / visit reception anytime.
It's noisy downstairs every day and it's impossible to rest, the neighbors are taking drugs in the dorm and nobody is managing them, the expensive fees are increasing every year, and the delivery is so annoying
Thank you for your feedback on The Depot, we are sorry to hear about your experience with noise and people smoking. We take all guest feedback seriously and will address this issue promptly. Our goal is to ensure that all residents have a comfortable and enjoyable time. We will take steps to address the noise issue and remind guests about our no-smoking policy. Additionally, we have security on-site to help rectify any issues as they are occurring. If you have any further concerns or suggestions, please feel free to reach out to us depotexeter@herestudents.com / visit reception anytime.
I had the worst time at the depot, so socially isolating no one would talk to me I felt Extremely lonely and hated every minute of it I moved to uni accom and I am now so much happier, not worth the money I would not recommend to anyone.
Thank you for taking the time to write a review. We are really sorry to hear that you have not enjoyed your time here at The Depot and have found it to be socially isolating. We always strive to have an exciting and varied events schedule for our residents each month, so people can socialise and get to know eachother. We are sorry if you were not able to benefit from these events and we would be really keen to discuss this further with you to find out more about your experience and how we can improve in future. Many thanks, The Depot Residence Team.
If you are university student looking for an accommodation in the city, The Depot is an amazing place to be. You have the best restaurants and pubs within 5 mins of walk. And the ambiance inside the accommodation really does feel like home.
Thank you for leaving a lovely review of The Depot. We're glad you've been able to make the accommodation feel like home and also enjoy the surrounding area within our city centre location!
The gym and bills included for the price is amazing, also located in town so everything is not too far a walk. One of the cheaper rents for Exeter I would say.
Thank you so much for your positive feedback, we really appreciate you taking the time to leave your review and we hope you continue to enjoy your time here at The Depot.
Staff are nice and accommodating. I don't appreciate the price increase. The bin room is very dirty, with stuff piled up everywhere. Amenities are alright. The location is convenient but the nightclub opposite in some places can get very noisy.
Thank you so much for taking the time to review us, we take all feedback very seriously as this really helps us to be able to constantly improve. In regards to the bin store, we always endeavour to keep this area as tidy as possible, but this has been slightly more difficult over the past few weeks due to summer turnaround and new residents moving in. We apologise for this and will monitor more frequently moving forward. We're really pleased to hear the staff have been accommodating, we will pass this feedback on, Thanks again for taking the time to provide this feedback.
I was pleasantly surprised by my studio, it was more spacious than expected. Despite living by myself I very much feel as though I’m part of a community!
Thank you choosing to stay at The Depot and for your amazing review! We're glad your like your studio and are enjoying your time with us! If you need to speak to anyone about your stay, please pop down to reception to speak to one of our dedicated resident team members!
Lovely place, suck a good location. Many international students too!
Hello, Thank you choosing to stay at The Depot and for your amazing review! If you need to speak to anyone about your time with us, please pop down to reception Monday-Friday 9am-5pm to speak to one of our dedicated resident team members! The Depot Reception Team
All the staffs are all so professional and friendly and respectful, they are willing to help above and beyond. From the resident manager, to the general manager, to the maintenance guys, to the resident advisors. The location is great, it’s at the center of town and everything is near by. There is a cafe right under, and multiple grocery stores very near by, a halal grocery store near by too if you’re a Muslim. Fantastic location!
Thank you very much for this fantastic review! We are so pleased that you find the staff so feidnly and professional. If there is every anything we can do to assist please just ask!
It’s been my second year living at The Depot Exeter. And I am going to live here again next year. The place is amazing, it’s still new, the communal area is very clean, and the design is very modern. Also, the staff here are very kind and friendly. They’re very responsive too! My only complaint is that housing in Exeter is extortionate. The WiFi is pretty reliable, but you might want to use a LAN cable.
Thank you for leave such a lovely review on your time with us. We are so pleased to see you will be staying with us again next year! If there is anything we can do to improve your stay please do let us know at reception.
Really brilliant 24hr service，convenient life.
Thank you leaving us a 5 star review on your time with us here at The Depot. We hope you continue to enjoy living with us.
It has been wonderful living here at the Depot, the staff are lovely and the accommodation is great!
Thank you very much for taking the time to leave a review, we really appreciare it and hope you continue to enjoy your time here.
my time here was pretty good, I have good flatmates, the social activities here I'd good and I think I will book again
Thank you so much for taking the time to leave a review. We're so glad you're enjoying your time here and you've made friends in your flat. We look forward to welcomng you again next year!
The depot is a good accommodation that student will love
Thank you so much for taking the time to leave a review, we really appreciate it!
The service here is worth the price, the environment and facilities are very perfect, and the daily activities are often held
Thank you very much for your review. We're so pleased you're enjoying living here at The Depot.
The service here is worth the price, the environment and facilities are good, and the daily activities are often held
Thank you for taking the time to leave us a review. We're really pleased to hear you enjoy the environment here and activities - we've got lots more to come!
The flats are well equipped, have 24 hour security and events are often organised. The staff at the reception are very friendly and welcoming.
Thank you for your review. We're pleased to hear you feel the flats are well equipped and you're enjoying the events we've organised so far. We will pass your lovely comments onto our Resident Advisors on reception.
This apartment is the best I've come across since I came to Exeter. It is well equipped with a gym and a large leisure area. The security of the apartment was also very enthusiastic, especially a sister named wenlanlin.
Thank you very much for taking the time to write a review of The Depot. We're so pleased to hear you enjoy the facilities we have on offer here. We will pass your kind comments onto our Resident Advisor, Wenlan, too.
Very convenient for daily life. Reception is so nice and responsible. Especially Lin is so nice~
Thank you very much for your review of The Depot. We'll pass your lovely comments onto our Resident Advisors on reception.
The flat is conveniently located next to the bus terminal, making it very easy to get around. There is a Chinese supermarket and a Chinese restaurant right below the flat, and you are close to KFC, Delta and Subway. The hot spot across the street is a must for a late night snack. There is a Chinese lady at the front desk, she is very convenient for Chinese students! The flat is also very well equipped: gym, laundry room, activity room, shared kitchen, study room, etc. All in all I think depot is the best flat in Exeter!
Thank you very much for your review of The Depot. We're so pleased to hear you're enjoying your time here and find the location and local amenities so convenient. We'll be sure to pass your feedback on to Wenlan.
Superb experience, lots of events are being hosted.
Thank you for your review, we're really pleased to hear you're enjoying the events here at The Depot - we've got lots more to come!
I am very pleased with my experience!, I feel very good at happy here. I also think that makes my student life easier than what I would experience in a house or other student accomodations
Thank you very much for your review of The Depot. We're so pleased to hear you're happy here.
The service was particularly good, especially the Chinese receptionist who I really liked. The facilities at the depot are also very good and complete.
Thank you so much for your review of The Depot. We're so glad you're enjoying the facilities here and we'll be sure to pass on your feedback to Wenlan.
Amazing place with a central location. Everything is close to here. Almost no fails on the amenities of the accomodation and great place to meet new people.
Thank you very much for your kind review. We're so pleased to hear you're enjoying the amenities here at The Depot and we hope this continues.
An honest reflection of my experience: Whilst the location is excellent and very ideal, the value for money is incredibly poor and it unfortunately feels as if we’re treated as numbers. Many people, including myself, experienced lots of difficulties and lack of good faith in the booking process. Whilst the receptionists are lovely and helpful always with a smile, the management comes across as a bit rude to me and my friends. The gym is pretty good and well equipped, laundry is circuit so it’s expensive but you can always find a machine available. However, the rooms are tiny for what you pay, there is a consistent issue with smoking and littering despite complaints. Heating is a bit weak, hot water doesn’t last long in the sink. Maintenance is pretty good, but sometimes have to report again as it gets ticked off without it being actually done. Security staff are lovely. Plus we’re only allowed to book 52 week tenancies now instead of being given the option which is not ideal.
Hi there, Thank you for taking the time to write a review. We appreciate all types of feedback so that we can strive to continually improve. Whilst we're pleased to hear you feel the locaton and gym facilities are good, we're sorry to hear of the issues you have experienced whilst living at The Depot. We always do our very best to resolve any complaints efficiently, so if you feel there are issues that are outstanding, please do send us an email so we can arrange a meeting to discuss further (including any maintenance issues). Our email address is depotexeter@thisisfresh.com. Thank you again for your feedback and we look forward to hearing from you. Many thanks, The Depot Residents Team.
Have lived here for 2 years - great value for money and perfect location!
Thank you so much for taking the time to write this review. We're so pleased to hear that you're enjoying living at The Depot and have found it a great loction and good value for money. We hope you continue to enjoy your stay here and if you ever need anything please dont hesitate to get in touch.
I've been living in The Depot for three years and tried both ensuite and studio room types. I would highly recommend living here. Two points I would like to particularly highlight. - Location: Easy access to major local facilities. You'll have a high-quality swimming pool/gym/spa at your door step. Supermarkets (both international and local ones), post office, cinemas are all within walking distance. - Reception: The reception team at the Depot is AMAZING. You can expect prompt, effective, and professional responses when you need help. I would like to say thank you for your help during my stay here.
Thank you so much for taking the time to write this lovely review. We're so pleased to hear that you're enjoying living at The Depot and have found the team to be helpful. We hope you continue to enjoy your stay here and if you ever need anything please dont hesitate to get in touch.
TheDepot is the best student house in the whole of Exeter, it is very close to the school and the city centre, and the management team is great, especially Ms. Lam Man Lan, who is not only beautiful but also very helpful and very nice!
Thank you very much for taking the time to write this lovely reply. It is always nice to hear that our residents enjoy living at here at The Depot. I am pleased that you feel the managment team are always helpful, I will make sure they all get to read your lovely words. If you ever need anything please dont hesitate to get in touch.
The location is great. Only three minutes from the city center. And most of reception staffs are nice and patient.
Thank you for taking the time to write a review on your time living here at The Depot. It is really lovely to hear that you find all the staff nice and patient. I'll be sure to pass on your kind words to the whole team. If you ever need anything then pleae do get in touch with one of us.
The house has a lot of space and the lighting is very bright. I really liked the layout of the rooms. The most enjoyable part was every single staff member who helped me. I had a lot of luggage on my first day and the old grandpa from security helped me to get my room together. He was also very patient and helped me when I tripped the gate. Because my English is not very good, the reception who knows Chinese always helped me. When I had a problem with my microwave oven, it was also Wen Lan who helped me to solve the problems. Even when I bothered her sometimes on non-working days, she would reply my messages and help me solve the problems . I’m so appreciate Wenlan, she makes me happy here.
Thank you for taking the time to write your lovely review for The Depot. It is great to hear that you like the layout of the rooms and it is fantatsic to hear that the staff have all been really friendsly and helpful including Ian from the security team. It is also really great to hear that Wenlan has been a really good support to you, I will be sure to pass on your kind words to her.
The view and the room this year is very good. The location is very convenient that only take 2 minutes to the Chinese supermarket and 10minutes to the high street. There are lots of social space in this accommodation and the vibe is good, everything in the gym is new and the space is enough. The staff in this accommodation is nice and helpful especially our lovely Wenlan and Libby.
Thank you so much for taking the time to review The Depot. I will pass on your lovely comments to both Libby & Wenlan.
The location is perfect there are maybe stores and restaurants in 5 minutes working distance. Love the gym in the building as I can go 24 hours. Staffs in the reception are cute and friendly, especially our lovely Wenlan.
Thank you so much for taking the time to write a review of your time living at The Depot. It is lovely to hear that you enjoy facilities, such as the gym and that you find the reception staff friendly. I will be sure to pass your kind words on to our lovely Wenlan.
Life is very convenient, and there are couple of retailed store located near the student accommodation. Nice gym facilities and fantastic living atmosphere. The stuff are really nice particular Wenlan.
Thank you so much for taking the time to write a review of your time living at The Depot. It is lovely to hear that you love the facilities as much as we do. I will be sure to pass your kind words on to Wenlan.
A excellent accommodation!! The location is perfect, in the city center and there are many supermarkets around this property. The receptionists here are all friendly, every time you have any problems, they will respond you on time. Love here!! Strongly recommend to everyone😍
Thank you so much for taking the time to write a review of your time living at The Depot. We are all delighted that you love living here.
Wenlan service attitude is very good. Answered and resolved our questions even outside of working hours.
Thank you for taking the time to write a review. It is very nice to hear from our residents that the team offer a good serice. I will ensure that Wenlan gets to see your lovely words.
It is a great student living place，the environment is good and workers are friendly
Thank you for much for the great review. We are so pleased you enjoy living here and find the workers friendly.
Room was really dirty when I moved in, dead flies on the windowsill, very dusty, wiped the floor with a wet wipe and it came off black, the toilet seat was broken. As a first year for whom the depot was the only option due to on campus accommodation being sold out it has been a really isolating experience- I would never recommend it to a first year. My flat mates are extremely unhygienic the kitchen is grim and I have to spend about 3hrs a week cleaning it just to feel comfortable enough to cook in there. The facilities are great here compared to elsewhere and would be amazing if you had a studio but if you’re looking for a shared kitchen don’t do it as it lacks the cleaners that on campus accommodation has or the incentives for cleaning up. Laundry is also cheaper on campus. The parcel collection times are also very inconvenient. I understand staff need time to sort the mail but there is only one day a week where I’m home at a parcel collection time.
Thank you so much for taking the time to review us, we take all feedback very seriously as this really helps us to be able to constantly improve. I am incredibly sorry that you found your room wasn't to your standard, I do hope that this was reported to us at the time and we were able to rectify this. It is difficult to hear that you are feeling isolated and that your kitchen is so dirty. Please do come and talk to us as there are things that we can do to try and help you with this and hopefully therefore find the remaining of your stay more enjoyable. I am glad you enjoy the facilities we have at the Depot, we love them so its noce to hear that the residents do to. In regards to parcel time we have 3 times each day across the 7 days in the hope that allows all the residents a chance to collect within their schedules. I am sorry that this doesnt work for you but we are actively researching different parcel ideas so that it is a more effecient service for our residents so I hope that we can secure this in the near future. Thanks again for taking the time to provide this feedback.
The place is great, dormían Ian deserve a special comendstion for his funny caring and helpfull nature. Only real comolain is the usebof circuit loundry which is the worst service ever and a scar and should be ilegal and I hope I NEVER have to deal with then again.
Thank you for taking the time to write the review. I will be sure to pass on your lovely feedback to Ian our security guard. I do apologise you don't like using circuit laundry, i will check the machines and report back to them with any issues we identify.
Out of my four years at university, the Depot is definitely my most favourite (and the best!) student accommodation I have lived in. Aside from the amazing facilities, proximity to town and campus, the whole Depot Team are SO amazing! They have worked so hard to put on lots of great and varied events throughout this academic year, which my friends and I have really enjoyed getting involved with! All of the staff are so friendly and kind - always saying hello, checking in on us, helping us when we are in need and clearly communicating important information to us students. I would encourage anyone who is looking for accommodation to book here - it’s really great value for money and I have no doubt that you will have as wonderful a time as I have!
Thank you so much for your lovely review. It is so lovely to hear that you have loved living at the Depot and you and your friends enjoy all the events and activities. We have lots more planned for the rest of the year so looking forward to seeing you at those.
The Depot is amazing! It's located in the city center with everything so close. The building in itself is fantastic, with lots of social spaces such as a gym, study area & social events space which has a pool table, table football and bunch of ping pong tables. There is a slight issue with how clean the place is but it's an issue in the courtyard & not inside and it's more due to the students, rather than any staff negligence. The managment is absolutely fabulous! Constantly organising a wide range of events that would definitely suit everyone, ranging from parties, film nights, ping pong tournamets to social cause events. They respond to issues very quickly & effectively, and that's for the maintenance too! Slight issue for me is the mail as we do not get notified if something we aren't aware of comes through the post, but it's also understandable considering the sheer amount of packages coming in everyday. Overall, it is a great place to live, hence why I have rebooked twice now:)
Thank you for you review of the Depot. We love that you have rebooked twice to live here now. It is great to hear how much you enjoy the variety of social events that we put on, please feel free to get in touch with any recommendations of other things you would like us to host. We agree that the courtyard can get a bit messy, the seagulls don't help but please know that we are working on something that will hopefully make this much better for you all. Your points regarding the post are also very valid and we are too looking at alterntaive ways to manage the parcels so that the issue you have mentioned is resolved. Thank you again for taking the time to review your personal experience of the Depot.
Great staff at reception and is in a great location in the city.
Thank you for your lovely review of The Depot.
My room has everything I need and I am more than happy and comfortable living there. It is very spacious and has loads of storage space for all my things. The best thing about my room is the en-suite shower and of course my comfortable bed.
Thank you for your very kind review. It is great to hear that you are happy and comfortable living with us and that you enjoy your room and the privacy of your own en-suite bathroom.
Absolutely love the location, my room, and the management. It must be noted that Emily is incredibly dedicated to her role on the building management, and has made living in the Depot a pleasure. The presence of the gym adds to the experience, and the convenience of the reception and all night security team leaves no issue unturned. The only real concern, and if being honest, it is on the students living in my section of the building, is cleanliness. The students tend to leave their garbage behind in the common hallways, which then tracks other dirt.
Emily will be delighted to hear these lovely words, she works tiredlessly to ensure you all have a fantastic experience at The Depot. Thank you for bringing your concerns to our attention we will certainly do all we can to control this for you so that you enjoy your stay that little bit more.
Couldn’t ask for a better student accommodation! The depot gives off a hotel vibe with an affordable rent price. Personally, I think the gym is what sets the depot apart from other student accommodations. It is convenient in terms of location (it’s literally 2 seconds away from my doorstep!!) and allows you to build that summer body that you always wanted or to impress your crush. This is definitely the reason why I am applying again to stay at the Depot for the next academic year.
Thank you for your lovely review. We a delighted to hear that you love living at The Depot so much you have rebooked for next year! We think the gym is a fabulous addition to the property and glad to hear that you as residents love it too.
Great location with lots of space and a wide range of amenities although some require maintenance eg washing machines. The shower heads have restricted range of movements which make showering less convenient but it’s for safety reasons (eg risk of asphyxiation) and therefore understandable. It’s very convenient location but being so proximal to the bus station means the noises can be quite disruptive at night especially with the windows open. With a lot of residents’ mails and parcels to sort there are occasional mixups but the accommodation staff are usually professional and quick to resolve any issues.
Thank you for taking the time to make a review of The Depot. We will take an extra look at the washing machines and report to circuit laundry if there are any maintenace requirements. Thank you for your feedback regarding the parcels its lovely to hear that the team are professional and quick at resolving any issues for you. We are currently reviewing alternative options for parcels so remove any of the current hiccups we encounter but we want to ensure we chosoe the perfect solution.
The staff are so friendly and helpful, even when I had to move out suddenly, they were able to quickly find someone to pick up my contract and help me with the move out process!!! The service is outstanding!
Thank you for taking time to review The Depot. I am glad the team were able to provide great customer service for you.
Very good environment apart from the noises during the night. The wifi is a bit glitchy but it's livable. the rooms are very comfy and the price is reasonable. I would recommend this place
Thank you for taking the time to write a review. Its great to hear that you would recommend us. Please to speak to us about the interent as if we know what part of the building you are in we can have a look to see if there is anything that can be done to improve this for you.
From the staff, to the location and the building/facilities itself - everything is perfect. Would highly recommend!
We love that you enjoy living at The Depot so much, thank you for finding the time to write a review.
Very friendly atmosphere, recently moved to the Depot from a different student accommodation and I feel so much more at home here
It's so lovely to hear that you feel more at home here. Thank you for taking the time to review us.
Depot has become Home. I feel like everyone is a part of this big family, and you don’t see that in a lot of accommodations. The Depot houses awesome people like me, so that’s a big plus too. (Also Emily and Tabby are g’s)
Thank you for taking the time to write a lovely review of your time living here at The Depot. We agree that our residents are all awesome and we love having you all here! Emily and Tabs will appreciate your kind words. Thank you.
Having been given the Depot by the university, I was originally a little sceptical, knowing so many people that had on-campus accommodation. However, after 6 months at the Depot, I wouldn’t change it at all, and I am looking forward to staying here again next year. The rooms are brilliant, the building is lovely, the staff are so helpful and the location is perfect, so close to town and only a short 15 min walk to the university. Whether you apply privately, or you are given the Depot by the university, do not worry as you will have an amazing time!
I'ts always so lovely to hear from residents that have been placed here from the University who turn out to really enjoy their time here. We are delighted that you love it so much you have booked again for next year.
It is a very student friendly accommodation situated in the heart of the city of Exeter. The Streatham Campus is only 15/20 mins of walk on an average day. I would highly recommend you to go for the 6/7 sharing en-suite flat as it gives you a private yet enough space to enjoy with your flat mates when you need them the most. The maintenance response is quick and rapid thus if incase there is any issue it can be taken care of readily. Safety and Security is top notch with 24*7 availability of someone who could help if you ever feel unsafe or have an issue, which is something that would never happen. The staff specially Emily and Tabby are like my close friends now who I look up to, not only they helped me find suitable flatmates but also they are always there for me if I want to talk about anything. It is a home away from home! highly recommended for people who like to party as all clubs are walking distance. Grocery stores right around the corner. Thank you!
Thank you very much for you kind review. I will be sure to pass on your lovely comments to both Tabby and Emily. We are pleased that there is so much about living at The Depot that you love.
The Depot’s infancy becomes very apparent once you have lived here. Firstly, whilst the staff members are all friendly, I do not believe they necessarily have a firm grasp on the needs and wants of students. As an example, they have attempted to put on social events yet turn-out rates have been embarrassingly low, given the number of residents. Secondly, The Depot lacks identify and sense of community. Thirdly, given the amount of money that any of the rooms command, they come worthfully under-equipped. Standard equipment/appliances that most halls provide (kettle, toaster, dustpan and brush, etc) I have had to buy myself. Moreover, no cleaning of bedrooms and kitchens is another noticeable standard service that isn’t included. In my opinion it’s unrivaled location to both St Luke’s and Streatham Campuses and the city centre, its modern finish and gym facilities are the only characteristics which can possibly justify its price.
Thank you for taking the time to write a review. We appreciate all types of feedback so that we can strive to continually improve. We are sorry to hear that you find some of the social events aren't suitable for the students within the building. We continually try to design activities and events that a wide variety of students would like to be involved in. We agree some are more poular than others but we review how succesful they have been after every one and adjust accordingly. We also welcome any ideas from students/residents so please do feel free to get in touch if you have any ideas and we will happily discuss and support. We are glad you feel the facilities have a modern characteristics. Thanks again for your feedback its very vaulable for us.
The location of the depot is great, near city centre and a short walk to campus. Rooms are nicely refurbished with adequate storage spaces. Staff are helpful at most times. However, social spaces are always dirty and people smoke every night, leaving lots of cigarette ends in the courtyard. Perhaps more cleaning equipment (e.g. wipes, more bins) could be provided to encourage people to clean up after themselves. The post collection system is also not ideal, only 3 time-slots are available each day to collect your parcels (4 hours in total). This is extremely inconvenient as some students may have lectures or meetings all day, making it difficult to go to reception to collect parcels within that 1.5/1 hour time slot. The queue to collect parcels during each time slot is also quite long. It would be best if parcels can be collected anytime to better accommodate the large amount of students waiting to collect their parcels every day.
Thank you for taking the time to review The Depot. We are delighted you find the rooms nicely decorated and provide adequate storage. We agree that the cleaning is a slight issue at times and we are currently reviewing options to see this improve. There is a strictly no smoking policy within the building and we strive to get residents to abide by this with the support of secuirty and we will continue to do so. The recent additional no smoking signs added to the tables is evidence of this. Due to the amount of residents on site we have to have allocated parcel times that being said same as the cleaning we are reviewing many different postal options to improve this service but we need to ensure that whatever we implement is perfect and not only allows parcels to be collected at any time but also notifys you when its been safely delivered. I appreciate that its not perfect for you all now but thats why there is a late slot during secuirties time for those of you that are out all day. Hopefully there will be a new system very soon. Thank you again for taking the time as feedback does allow us to continually improve.
The location of the depot is great, near city centre and a short walk to campus. Rooms are nicely refurbished with adequate storage spaces. Staff are helpful at most times. However, social spaces are always dirty and people smoke every night, leaving lots of cigarette ends in the courtyard. Perhaps more cleaning equipment (e.g. wipes, more bins) could be provided to encourage people to clean up after themselves. The post collection system is also not ideal, only 3 time-slots are available each day to collect your parcels (4 hours in total). This is extremely inconvenient as some students may have lectures or meetings all day, making it difficult to go to reception to collect parcels within that 1.5/1 hour time slot. The queue to collect parcels during each time slot is also quite long. It would be best if parcels can be collected anytime to better accommodate the large amount of students waiting to collect their parcels every day.
Thank you for taking the time to review The Depot. We are delighted you find the rooms nicely decorated and provide adequate storage. We agree that the cleaning is a slight issue at times and we are currently reviewing options to see this improve. There is a strictly no smoking policy within the building and we strive to get residents to abide by this with the support of secuirty and we will continue to do so. The recent additional no smoking signs added to the tables is evidence of this. Due to the amount of residents on site we have to have allocated parcel times that being said same as the cleaning we are reviewing many different postal options to improve this service but we need to ensure that whatever we implement is perfect and not only allows parcels to be collected at any time but also notifys you when its been safely delivered. I appreciate that its not perfect for you all now but thats why there is a late slot during secuirties time for those of you that are out all day. Hopefully there will be a new system very soon. Thank you again for taking the time as feedback does allow us to continually improve.
Friendly staff, who went above and beyond to deal with any issues. The Depot is minutes away from the city centre and has a gym, social space and study space which are always clean. Both university campuses are a short walk away, and the bus station is right outside the Depot, so getting to work is quick and easy.
Thank you so much for taking the time to write a a review on your time living here at The Depot. We agree the location for both University and town is perfect and we are glad you think so too.
I’ve really enjoyed my time at The Depot. I love the communal social spaces, they’re always well kept and a great place to hang out and the events hosted in them are lovely. The flats too are great I was worried living in an 11 person flat would be overwhelming but the spacious kitchens means it never feels crowded and you always have plenty of your own space in your room. The only issue my flat has had is our fuse going in the kitchen every now and then but the super friendly reception team and maintenance are more than happy to come and help so any major issues are fixed pretty quick.
We are glad to hear that you have lovely living at The Depot and that you feel like you have enough of your own space within your flat. Shame to hear that there is a fuse that keeps tripping however i am pleased to hear that its always quickly resolved for you. We will be sure to take a look at it so that it has more of a long term solution for you. Thank you for taking the time to write a review.
Excellent location close to the city centre, fast WIFI and a lot more amenities than other accommodations have to offer as well as friendly and hard working staff.
Thank you for taking the time to write a lovely review.
I loved the two years I have lived here in Bampfylde street, it genuinely feels like a home here. The staff have always been helpful and warm-hearted, could not have imagined a better place to stay in Exeter. The regular rooms have plenty of space, and a lot of cupboard and shelf space. Personally, I lived in an 11-person cluster and the kitchen was huge, it really created a good sense of community. The common areas are also really good. They can be a little better at washing and removing rubbish, but other than that they have been perfect. The convenience of living downtown Exeter can also not be missed; with short walks to everything and city-bikes readily available just a few meters away.
Thank you so much for your review its great that you enjoy a number of different aspects of the building. We agree with you that the rubbish can be an issue at time, the seagulls don't help but please know we are looking at various different options to improve this for all our residents. It is great to hear that the staff have always been helpful I will be sure to pass on your comments.
This is my second year in the depot and it genuinely feels like home, I love the space you get in the 11-cluster apartment (and the view that comes with it), compared to the rather claustrophobic kitchen I had in another student accommodation. The rooms are modern and have fresh feel, and the sense of community is great. One of the only negative experiences I've had is that there is sometimes garbage in the courtyard (but that's mostly the seagulls fault).
Thank you so much for you lovely feedback and we love so much that you feel there is a real community feel. We agree with you that the rubbish can be an issue and that the seagulls dont help but we are reviewing many different options to improve this for you all. Thank you so much for staying here for 2 years we love having you here.
I really can’t fault it! The style is modern (a rarity amongst student accommodation) and it also has so much opportunity to make it your own! There is plenty or storage and truly has everything you need. The staff are lovely and are willing to help as soon as you have a problem. There are also plenty of events held if you’re around and wanted something to do! Also you’re right in the city centre which is really handy! All in all a top quality place to stay :)
Thank you for taking the time to write us this lovely review. We are delighted that you love living here and that you find there to be enough storage. I'ts great to hear that you find the staff very helpful too.
The depot is great! There are no cleaning services that I have seen, so hallways and corridors end up being dirty, plus the courtyard gets very messy. The depot is right in town so a great location and 5 mins from st Luke’s campus and 15 from streatham. Lots of events are held which is fun and great way to socialise. The depot is expensive for student accommodation, you would expect bigger rooms and bigger kitchens and facilities for the money.
Thank you for tkaing the time to write a lovely review. There are cleaning services through out the entire day although we are currently reviewing the times and quanties of cleaning as we agree that there could be some tweaks made so that our residents see a difference. We agree the location is also ideal for both campuses and we love that you enjoy the activities we put on so that you are able to socialise. Sorry to hear that you find us expensive but feedback like this is very helpful so thank you again for taking the time to review us.
The staff have been excellent in general, always willing to help and provide additional support for students who may be having a hard time settling!
It is always lovely to hear that our residents think the team are excellent. We all love looking after you all to ensure you are happy and settled. We really appreciate you taking the time to write a review of your experience of The Depot and the team.
The Depot serves as an astounding home for undergraduates and postgraduates here in Exeter. With the hosting of social events, the aesthetically pleasing interior and the many shops/services within the vicinity to stop by, The Depot is an accommodation home that I would highly recommend for students who are looking for a student accommodation.
Thank you so much for you lovely review. It is great to hear that you love the interior and socail events. we also agree that it is super handy that there are so many lovely shops and cafes within walking distance.
Really great place to stay, spacious, a place with many memories
Thank you for your lovely review.
This is an amazing accommodation with great quality amenities and living conditions. The staff are always very friendly and often organise social events for residents to partake in. This is simply *the* place to be!
Thank you for taking the time to write this lovely review. It is so nice that you love living here and find the staff really helpful and that you enjoy the activities we put on.
It’s a nice accommodation as it provides different facilities for the students like gym, study room. It also decorated the accommodations really nice. But the only thing is I have been asked for a mirror for my room, it takes 6months but still haven’t come through. And the bin store is quite dirty and stinks sometimes.
Thank you for taking the time to write us such a lovely review, we love that you love the facilities. We do apologise there was a long wait on the mirrors we had sever issues with the supplier however I believe Darren has now resolved these but if you are still waiting for one please do drop us an email and we will get that sorted for you. Thanks again.
By far the best student accommodation in Exeter. The location is perfect especially if you are studying at St Lukes, it is minutes away from the high street with loads of restaurants and two cinemas near by. There is also a cafe and co-op onsite which is very convenient. All of the facilities such as the gym and common room are modern, well equipped and well maintained. There are also lots of events for residents which helps you meet and get to know other students. The staff is super nice and helpful and any maintenance issues are resolved quickly. After having a terrible experience at a previous accommodation I am so glad I made the decision to stay at The Depot and couldn’t imagine staying anywhere else in Exeter.
Thank you so much for taking the time to write such a lovely review. We are delighted that you have come to stay with us and that you enjoy living here so much.
The Depot is definitely the best private accommodation in Exeter by far. The location is great, and they have really good facilities like the gym (exclusive and free for residents) and loads of space to study and socialise. All the rooms are really nice and modern. The staff are also very helpful. I've already rebooked for next year. I would not choose any other accommodation.
Thank you so much for taking the time to write such a lovely reveiw. We are delighted that you love living here so much.
A truly stunning place to live. Modern and clean accommodation with the most attentive and friendly staff. The facilities are unmatched from the beautiful new gym to the lovely under grad cafe. Defiantly somewhere you would want to live while her in Exeter!
Thank you for taking the time to write such a lovely review of your time here at The Depot. We agree with you and think the facilites such as the gym are a great addition.
For me, The Depot is one of the best student accommodation in Exeter. The staffs are helpful and friendly. The location is quite good (just next to the bus station and some Asian store).
Thank you for your kind review, it is great the hear that you think The Depot is one of the best accomodations in Exeter, I will be sure to pass on your kind words to the team.
As an international student with home being so far away the depot has been amazing in providing me a home away from home! The facilities are amazing and are easily accessible within the building, as well as the numerous shops and necessities nearby that are well within walking distance. The staff are also wonderful, kind and so helpful with any queries I may have about the building or city and will do whatever they can to help! I always feel comfortable and at home here and it is genuinely a wonderful experience living here!
Thank you for taking the time to write such a lovely review. We love that you feel at home here.
The Depot is an amazing student accommodation in the heart of Exeter! It is very close to the city centre, has a wonderful community atmosphere, and the staff (Emily, Louisa, Tabby, and Darren) are amazing! I have lived here for two years and I would definitely rebook! There is a very large courtyard with deckchairs, seating, and table tennis tables. There is also a huge event space area where I love to watch TV, play pool and table tennis, and hang out with my mates. I love using the on-site gym after a long day of working. There is also an amazing cafe right by reception that does amazing food and drink - especially their pancakes and coffees! There’s been so many events hosted by the staff recently, including buffets (with a TON of amazing food) and an upcoming table tennis tournament (which I cannot wait to take part in)!
Thank you very much for your lovely review. The team here at The Depot are delighted to hear how much you enjoy living here and how much you enjoy the social spaces. the activities and social events we host. We also love the amazing coffee shop next door, a firm favouroite of all of ours.
This accommodation is comfortable, the gym inside and the social spaces are nice. The rooms are large with nice en-suites and kitchens. Security is a big issue, parcels are left on the side for anyone to walk in and take and the accommodation doors are almost always left unlocked. Bins are a huge issue, the 'bin store' has no-where near enough bins for the number of residents so bin bags are always loose on the floor with no space to even place your rubbish. There is no recycling space and the council have even refused to collect due to contamination currently. The staff are friendly but could do with training on customer service professionalism; frequently sending emails which are aggressive and unprofessional such as one titled 'this is not spam'. There's substantial building-work surrounding the building so there is constant drilling from 8am so not the place to live if you want to get study done. There are also frequent alarms and sirens from the Royal Mail opposite.
Thank you for taking the time to write a review. We are delighted you enjoy the new social spaces that were added in the summer of 2021, we love the gym and the outside study pods in particular. It is also great that you like the design and layout of both the en-suites and the shared kitchens. In regards to the parcels and the bin store we agree with you that there has been a few issues, the Depot has never been this full due to its first year being in a covid era. It's so great to now have the building a full occupancy but sadly that has brought up some operational issues. We have since made some changes to allow for more space for parcel storage whilst we explore more substansial options to potentially bring in in due course. In relation to the bin store we have experienced a number of failed bin collections which due to the amount of residents we have on site causes the bins to overflow quite quickly. We have now managed to overcome this issue and are also awaiting the delivery of more bins which again should solve the issue of limited space as long as the general waste and recycling bins are used correctly. In regards to the staff this feedback is really valuable to us as we are continually looking for ways to improve, I have noted your feedback on the subject of email headings and whilst they have been worded so that residents know it's important I will ensure that emails of that nature are not sent out again in the future. I believe there has been some work on the bus stop across the road which has been carried out by Exeter City Council although I believe that that has now come to an end, the same with any work going on within the building. We made sure there were strict timelines in place so that the work was carried out at suitable times to minimise the disruption to any residents and where possible we have provioded pre warning in order to inform you have any noise distrubtion. These works have now also been completed so I hope you find some comfort in there being no more building work within the property. I would like to thank you again for taking the time to make a review, your feedback to us is invaluable so we can continue to improve and ensure that all our residents enjoy living here.
Studio nowhere near as well equipped as Northfield, but the main problem is that the rooms are unbearably hot, making it impossible to get to sleep at night, thus the review written at 0400am. Windows are barely able to open due to the security bar, which it is not possible to remove.
Thank you for taking the time to write a review of the Depot. Feedback is really valuable to us and we are also looking to continally improve. I am sorry yu find the rooms hot, we have made some adjustments to the heating so I do hope you have noticed a difference. I am afraid the windows must have safety restrictors on them for saftely reasons. Thank you again for taking the time to write us a review we really do appreciate it.