Most helpful review
The staff are lovely and super helpful which was nice (especially Sebastian and Ashik). The accommodation however just not worth what we were paying. We were being charged insane amounts to do laundry using machines that either didn’t work or did an awful job (clothes not properly washed and dryers not actually drying your clothes). It seemed like every week they required access into our flats to do some kind of maintenance. It was just ridiculous given sometimes we were told that they needed access the day of. The elevator was scheduled to be fixed within 12 weeks and construction started prior to Christmas break. The elevator didn’t end up getting fixed until mid/late March which is crazy. The hot water would decide not to work randomly on multiple occasions and the showers had mould issues. Having a survey asking if there is ever an appropriate moment to increase the rent is mind boggling given the current rent price is too high for what we are given. Overpriced but nice staff.
Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
North London Hall Rankings
| AXO Seven Sisters | #6 |
| Platt Hall | #7 |
| Depot Point | #8 |
| Charles Morton Court | #9 |
| Mary Brancker House | #10 |
| Wood Green Hall | #11 |
| iQ Tufnell House | #12 |
| Chapter Islington | #13 |
| North Lodge | #14 |
| Ivy Hall | #15 |
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Most helpful review
The staff are lovely and super helpful which was nice (especially Sebastian and Ashik). The accommodation however just not worth what we were paying. We were being charged insane amounts to do laundry using machines that either didn’t work or did an awful job (clothes not properly washed and dryers not actually drying your clothes). It seemed like every week they required access into our flats to do some kind of maintenance. It was just ridiculous given sometimes we were told that they needed access the day of. The elevator was scheduled to be fixed within 12 weeks and construction started prior to Christmas break. The elevator didn’t end up getting fixed until mid/late March which is crazy. The hot water would decide not to work randomly on multiple occasions and the showers had mould issues. Having a survey asking if there is ever an appropriate moment to increase the rent is mind boggling given the current rent price is too high for what we are given. Overpriced but nice staff.
Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
Mary Brancker House Information
| Telephone | 0300 303 8642 |
| Postcode | NW5 3AQ |
| Features | 20-minute walk from the RVC campus. Common room, study room & outdoor social space. |
| Top tip | Mary Brancker House is exclusively for Royal Veterinary College and is situated in the increasingly-popular Kentish Town area. Visit the website to find out more! |
Room Types
Mary Brancker House Biography
If you are studying at Royal Veterinary College then you’re in luck, as Mary Brancker House is exclusively for you and is only a twenty-minute walk from campus. Hampstead Heath, Parliament Hill and Camden are all within walking distance. Being located in Kentish Town means you have Camden’s world-famous market and nightlife right on your doorstep.
When wanting to catch up with friends, you can hang out in the common room and watch TV or play a game of pool or relax in the outdoor social space. There is a handy study room available to use when needing to focus on your studies.
You can choose to stay in an en-suite room and share a kitchen space with flatmates or a self-contained studio where you have more space and privacy. Each room has been purposefully designed to ensure that your stay is as comfortable as can be.
Visit Unite Students to book your room!
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Read Mary Brancker House Reviews
The staff are lovely and super helpful which was nice (especially Sebastian and Ashik). The accommodation however just not worth what we were paying. We were being charged insane amounts to do laundry using machines that either didn’t work or did an awful job (clothes not properly washed and dryers not actually drying your clothes). It seemed like every week they required access into our flats to do some kind of maintenance. It was just ridiculous given sometimes we were told that they needed access the day of. The elevator was scheduled to be fixed within 12 weeks and construction started prior to Christmas break. The elevator didn’t end up getting fixed until mid/late March which is crazy. The hot water would decide not to work randomly on multiple occasions and the showers had mould issues. Having a survey asking if there is ever an appropriate moment to increase the rent is mind boggling given the current rent price is too high for what we are given. Overpriced but nice staff.
It's really small and quiet, so you get to know a lot of people really well. Really friendly Staff.
Where do I start with this accommodation? When I first moved in, I thought that Mary B would be an amazing accommodation to move. I was wrong. The staff is great but the accommodation is awful, mold is everywhere in the bathroom which requires constant cleaning, Laundry machines take your money and don’t really clean or dry your clothes(Circuit has awful customer service), there is 0 ventilation in the room and maintenance leaves your room in conditions that’s not acceptable ( like leaving the shower on and door open when my drains was clogged). We luckily have had some good things like toasters and kettles being replaced quick. You can definitely live here, but when it’s time to leave you can’t wait. It currently summer and the rooms are unbearably hot and humid and since there no ventilation or ac you just have to fend for yourself. It honestly concerning that you pay money for a good accommodation only to have it be complete crap.
Hello, We are sorry to hear about the issues you had. If there is anything we can do now to improve your stay please can you come to see us at the reception. Mary Brancker House team
Overall good experience. Facilities are great. The Mary Brancker House team is always so warm and welcoming, especially Asick and Seb.
Thank you very much - we are so happy to hear that staff has been supporting throughout your stay!
The front desk staff are amazing! They really take the time to get to know us all and are always welcoming friendly faces when we walk in!
Thank you :) So happy to hear staff is makinga huge difference in our students lives!
Great places to meet with friends and study. Also, able to get together and watch movies in lobby. Great escape from the rigors of class.
Thank you :)
Property issues are not resolved in a timely manner. Maintenance staff were forgetful and in some instances caused more harm than there previously was. Internet can be up and down occasionally across my devices and go down for several days at a time. The laundry room is rarely fully optional. The dryers aren’t the best either, sometimes you need to do multiple cycles to dry one wash. The elevator in the building is more often down than it is running. There isn’t an appropriate study space as advertised. The heating in the room is not technically “controllable” as it goes off dependent on “appropriate” temperature. There is no fan or form of ventilation in the bathroom. Staff at the front are friendly and helpful, always willing to assist and answer any questions. Ashik and Sebastian especially are both welcoming, kind, and easy to talk to.
Hi, Thank you for your review. We are sorry to hear about the issues you have been facing and we will endeavour to improve our services. If there is anything else we can help and resolve now please do come and visit us at the reception. Mary Brancker House team
Elevator very often broken and takes weeks to fix. Other issues also slow to resolve (leaky ceiling in our flat has been months). For the price of almost 1000£ pcm per person for a flat of 4 to 7 people is an exorbitant amount for the lack of amenities and an aged property (no ventilation in bathroom, little fridge space, heating turns off quickly by itself which is a big issue in the winter at night, not enough washing machines). Social spaces much smaller than advertised. Wifi is OK, but was broken for a week which made studying impossible. Maintenance staff flooded some rooms by accident because they left the shower running. Ashik and Sebastian always very courteous and helpful. The problem isn’t the permanent staff.
Thank you for leaving your review with us. We are sorry to hear about the issues you were facing and we will endeavour to be better in the future. If there is anything we can do now please do let us know by visiting us at the reception. Mary Brancker House team
It’s in a good location and the staff working here is very nice. Seb and Achik (hope I spelled that right) are super nice and attentive. Most of the problems come from the laundry and elevator issues. Also wish that we could be paired more based on which curriculum we are studying instead of random selection.
Thank you for your review! We appreciate that and will be even better in the future. Correct spelling - Ashik :)
Overall experience has been ok. Front staff are helpful, but there are a lot of issues that have had delays in getting solved
Thank you for your review! We will endeavour to improve and minimize any delays :)
Ashik and Seb are the best. Always helpful and super nice
Thank you :)
Ashik is the best ever, he always has a smile on his face.
Thank you!
Would’ve been nice to have more common areas or a study room. Management is fantastic, always kind and helpful
Thank you :)
As a student studying abroad for the first time, I am glad I had a positive overall experience at residence. The building is in a convenient location for students and the common areas are in great condition. The staff are attentive and prioritize student safety.
Hi, Thank you for sharing your experience with us!
I like 24/7 service so much! Staff here are all very friendly
Hi, Thank you for sharing this with us. We are very happy to hear that! Team at Mary Brancker House
its so bad lift always broken s*** wifi we pay so much money for no cleaning no help not worth it at all regret it so much
Hi, Sorry to hear that your experience has not been great. Please can I ask you to pop down to the reception or send an email so we can help in providing additional support or clarify some information? Many thanks Mary Brancker House Team