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https://www.sanctuary-students.com/student-accommodation/london/the-craft-building
Most helpful review
Good location. Social spaces could be improved.
Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
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Most helpful review
Good location. Social spaces could be improved.
Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
The Craft Building Information
| Telephone | 0300 123 5050 |
| Postcode | E1 5NF |
| Price from | £269.00 per week for 25/26 (subject to availability) |
| Top tip | The Craft Building student accommodation is conveniently located near to Aldgate East underground station in zone 1, with easy links to all major London universities. Visit website for more details. |
Room Types
Single Rooms - Ensuite Standard (Ensuite)
Single Studios Studio
Amenities
This property offers all-inclusive bills, Wi-Fi, on-site laundry, bike storage, free contents insurance, on-site security & CCTV. Discover more!
Features
- Communal Kitchen
Internet Access
- Broadband
- WiFi
Laundry
- Coin-operated Communal Laundry
People/Staff
- Onsite Manager
Security & Safety
- CCTV / Surveillance Cameras
- Secure Building Entry
Services
- Cleaning Service
- Contents Insurance
Special Policies
- No Smoking
Transport
- Bike Storage
Travel Times
The Craft Building is a short walk from transport links, bars, restaurants & local attractions.
London Metropolitan University
Aldgate Campus9 mins3 mins9 mins0.4 mi
Queen Mary University of London (QMUL)
Whitechapel Campus27 mins9 mins17 mins1.3 mi
Nottingham Trent University (NTU)
Confetti London1 day 21 hours2 hours 53 mins2 hours 9 mins129 mi
The Craft Building Biography
Students at The Craft Building are a short walk from Aldgate East tube station and have great bus links to make use of, giving you easy access to university campuses across London. Residents are in a great location with supermarkets and plenty of restaurants a short stroll away whilst being in quick access to the rest of London.
The site has laundry facilities and secure bike storage as well as on-site security, free contents insurance, CCTV cameras and free broadband and Wi-Fi throughout. Your weekly rent is all-inclusive, so no extra bills!
All rooms have en-suite bathrooms arranged in a shared flat of 8 people. Each flat has a shared kitchen and living space with bedrooms having study space and storage. There is also an option of a self-contained studio if you would like more space to yourself.
Visit Sanctuary Students website to find out more!
Q&A
Q
Looking to accept accommodation here but reluctant since reading reviews. Please can you confirm the maintenance responses and issues are improved? Also is pest control for vermin issue in place and resolved?
By member9113308 On 12th August 24
Reply from The Craft Building
On 12th August 24
Thank you for reaching out and contacting us. I can confirm we have a regular pest control contractor who attends to complete routine inspections to prevent any rodent activity if identified and there has been no activity identified. We encourage all our residents to report any maintenance issues to the team at the desk in Don Gratton House either in person/ emailing or calling. Once we are notified we arrange the caretaker to investatigate as soon as possible and you are kept up to date regularly with any issues or if the repair has been completed. If you have any further questions please contact us so we can be of assistance. Many thanks
Q
My experience of the attic floor of the Craft Building is also very nice. The floors are quite nice, there is plenty storage space for clothes or shoes etc. The bedside view is also quite nice especially at night. Only problem is the heating. It gets incredibly hot in the attic rooms and i have no idea why. Even as i am typing this out i'm extremely hot, I can literally feel the wave of heat hit m
By member690696 On 2nd September 23
Reply from The Craft Building
On 4th September 23
HI, thank you for your question. As we are experiencing changes into our climate, we are looking into various factors to help reduce heat developing within the flats during heatwaves. We are hoping to have this in place by next summer, so when the temperature reaches a certain level an automatic venting system can open and ensure a free flow of air to cool down the area.
Q
Ask a new question about The Craft Building
Read The Craft Building Reviews
Good location. Social spaces could be improved.
Thank you for your review, we are glad to hear you found the location suitable to your needs. As The Craft Building does not have its own common room and is located adjacent to Don Gratton House there is access to the common room with the tv and study area.
Mouse infestation for the entire year, our flat have repeatedly complained yet the building management aren’t doing anything. They’ve said that they’ll chase it up but it isn’t good enough. The kitchen is disgusting as there’s droppings everywhere so I don’t cook anymore. I even found a dead one in my room. Do not stay here. Considering how much you pay, everything is pretty unusable
Thank you for your review. We are sorry to hear you have been experiencing issues with rodent activity. We have a pest control contractor who monitors and attends to any reports of activity and we advise all residents to contact us if they are experiencing any issues so we can get this investigated. We have routine visits each month from the contractor and any evidence of activity an action plan is set in place to prevent any further developments. We will investigate your comment further to ensure this has been dealt with.
The service was extremely poor and staff rude at times…very unclear communication and the water got infected, they never did anything to solve it. But overall good for money .. however I would say that for the amount being paid, common spaces are really not enhanced
Thank you for your review. I am sorry to hear you have not had a good experience living at The Craft Building. I will pass the feedback on to the site team and we will review the information to improve our resident experience. As The Craft Building is adjacent to Don Gratton House we always encourage the residents to make use of the shared common area facilities where there is access to a large common room with tv and study area. If you can contact us directly so we may investigate your comment about the water. We have an external contractor who monitors the water monthly and takes samples regularly to ensure there are no issues. We encourage all residents to contact us as soon as possible with any issues they are having so we can offer assistance and resolve these as soon as possible and ensure you are enjoying your stay with us.
Perfect location but definitely overprices, my flatmates have reported some issues with their rooms that look a very long time to be looked at. The kitchen is a good size with lots of space and everything that you may need. My room was refreshed before I moved which makes a massive difference. Only other thing i would say is that the window opens minimally so on hot days you can definitely feel it. Love the mix of students though, different courses, years and universities its great to have diversity!
Thank you for your review, we are glad to hear you enjoy living in your accommodation and enjoy the diversity of the students. I will review the comment about the time it takes for the repairs to be completed and pass this on to the team.
My room was 30ºc for 9 months, until I'd complained to someone enough that they listened and moved me two floors down to another room. We also had no working oven, unannounced maintenance checks, including 4am call outs which we were unaware of - these maintenance checks often involved men in unmarked uniform coming into our personal rooms and looking at the showers. Honestly, I couldn't not recommend the Craft Building enough. I paid £210 per week for context.
Thank you for your review. I am sorry to hear you were having issues with your heating and glad the team managed to arrange suitable arrangements for you. If a resident requests a repair out of hours and if an emergency repair is required contractors will attend within 24 hours. This may be during out of office hours or at weekends or during the evening.
My experience in the attic floor of the Craft Building was quite nice, I like the private bathrooms for such a reasonable price, however it was very hot inside when the weather started to warm up a bit because of the machinery of the building located above us. Most members of the staffs were friendly and helpful, and sometimes we had nice little games, goodies or snacks which is definitely a very nice idea!
Thank you for your view and feedback, I will pass this on to the rest of the team. We are in the process of reviewing the warmer conditions in the flats due to the unprecedented warmer climate we are experiencing and hope to have a solution to allow the areas to be cooler. We are happy to hear you had an enjoyable experience overall staying with us.
I expected much better considering how much I paid for this. The room temperatures are horrible, the heating was on during the heatwave and the windows are very stiff when trying to open them. The lack of communal areas made it very hard to interact with other house mates, and the room in general is just disappointing. The bed was small and uncomfortable and I wouldn't want to stay here again.
Many thanks for your review, We are sorry to hear that there were issues with your stay. We will certainly discuss these issues with management and hope to improve our services going forward. Our staff are always available to discuss any issues you may have.
Have had issues from the start, I had no access to a shower for the first week with flatmates that had no access to cold water at all. They took weeks and the threat of legal action for them to move out room. Issue turn over is weeks long with a gate that’s been broken and is therefore access able to the public. The kitchens have no ovens, my Flatmate has dealt with vermin and the flats on floor four have heating issues and would hit 30 degrees in the autumn with no radiators on.
We are sorry to hear you have been experiencing issues with your facilities. There was a fault with part of the equipment which was resolved swiftly and we ensured that residents affected were provided access to suitable facilities in the event of any loss of water etc. As raised on your review there was an issue with the gate, this has been resolved. We made sure to have security on site to monitor the entrance and to ensure the residents safety at all times. We have regular visits with our pest control contractor to ensure there are no signs of unwanted pests, and this is closely monitored by all teams on site. Unfortunately as we are based in London this does allow for pests to be located in sewers etc that allow pests to be seen running around, but there are not active signs for pests on site.