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http://www.mansionstudent.co.uk/nottingham-student-accommodation/glasshouse-flats/
Most helpful review
Currently 2 years into staying at glasshouse, and could not think of anywhere better to stay. The staff are friendly and if you have any problems they sort it out straight away. Recently they have opened up their new common room with facilities such as a cinema room, games rooms, several study rooms and much more. For what you pay for your room you get a lot.
Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
Nottingham Hall Rankings
| Bonington Student Village | #22 |
| Clarendon Street | #23 |
| Radford Mill | #24 |
| Medici | #25 |
| The Glasshouse | #26 |
| St Peter's Court | #27 |
| Nottingham Two | #28 |
| Deakins Place | #29 |
| Orbital | #30 |
| Nova | #31 |
*Minimum 10 reviews required to be ranked.
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Most helpful review
Currently 2 years into staying at glasshouse, and could not think of anywhere better to stay. The staff are friendly and if you have any problems they sort it out straight away. Recently they have opened up their new common room with facilities such as a cinema room, games rooms, several study rooms and much more. For what you pay for your room you get a lot.
Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
The Glasshouse Information
| Telephone | 0343 253 9188 |
| Postcode | NG3 1FG |
| Price from | £119.00 per week for 25/26 (subject to availability) |
| Top tip | The following offers are currently available:
|
Room Types
7 Single Rooms - Shared Bathroom Bronze 6 -7 Bed - room
2 Single Rooms - Shared Bathroom Bronze 2 Bedroom - room
2 Single Rooms - Shared Bathroom Silver 2 Bedroom - room
5 Single Rooms - Shared Bathroom Bronze 4 -5 Bed - room
7 Single Rooms - Shared Bathroom Bronze Plus 6 -7 Bed - room
Single Studios Silver Studio
Single Apartments Gold 1 Bed Apartment
Single Rooms - Ensuite Silver Plus Ensuite
Single Rooms - Ensuite Silver Ensuite
2 Single Rooms - Shared Bathroom Gold 2 Bedroom - room
2 Single Rooms - Shared Bathroom Large Silver Plus 2 Bedroom - room
3 Single Rooms - Shared Bathroom Bronze 3 Bedroom - room
5 Single Rooms - Shared Bathroom Bronze Plus 4-5 Bedroom - room
7 Single Rooms - Shared Bathroom Bronze 6 -7 Bed - room
2 Single Rooms - Shared Bathroom Bronze 2 Bedroom - room
2 Single Rooms - Shared Bathroom Silver 2 Bedroom - room
5 Single Rooms - Shared Bathroom Bronze 4 -5 Bed - room
7 Single Rooms - Shared Bathroom Bronze Plus 6 -7 Bed - room
Single Studios Silver Studio
Single Studios Bronze Studio
Single Studios Gold Studio
Amenities
This property offers a common room, utility bills included, communal kitchen, vending machine, on site maintenance, outdoor area, WiFi, bike storage, CCTV, laundry room, communal TV & secure door entry. Discover more!
Popular
- Common Room
Features
- Common Room
- Communal Kitchen
- Communal Kitchen and Lounge
- Vending Machines
Internet Access
- WiFi
Laundry
- Coin-operated Communal Laundry
People/Staff
- Courtesy Officer (24-hour Patrol)
- Maintenance Team (Daytime Only)
- Onsite Manager
Recreational Facilities
- Outdoor Area
Security & Safety
- CCTV / Surveillance Cameras
- Secure Building Entry
Special Policies
- No Smoking
TV
- Cable TV
Transport
- Bike Storage
Travel Times
The Glasshouse is located in the city centre & within easy reach of transport links, supermarkets, shopping centres, restaurants, shops, parks, museums, galleries, theatres, tourist attractions, music venues, bars, clubs & sports centres.
Nottingham Trent University (NTU)
City Campus8 mins3 mins6 mins0.7 mi
Confetti Nottingham8 mins3 mins6 mins0.7 mi
University of Nottingham
Castle Meadow Campus26 mins9 mins18 mins1.8 mi
The Glasshouse Biography
The Glasshouse offers modern ensuite rooms and studio apartments in the heart of Nottingham city centre. The accommodation is only a short walk from Nottingham Trent University and a short bus journey or cycle from the University of Nottingham. Residents at The Glasshouse benefit from a supermarket and shopping mall right on the doorstep and great transport links close by.
After a long day at university, you can relax in the comfortable common room where you can also watch your favourite shows on the flatscreen Sky TV. On sunny days there’s an outdoor courtyard to enjoy with friends. Other useful on-site facilities include a laundry room and bike storage. There’s also WiFi available throughout the building and you can have peace of mind with CCTV and a secure door entry system. You can benefit from having a vending machine, all utility bills included and on-site maintenance.
If you opt for a studio you’ll have your own private fitted kitchen as well as an ensuite bathroom, study area and ample storage. Shared flats have modern and well-equipped kitchens, as well as a spacious living room and all rooms have their own ensuite bathroom. Self-contained 1-bed apartments are also available.
Want to find out more? Visit Homes for Students website here.
Q&A
Q
i planned to book bronze 2 bed room and it says gas and electricity charges will be free up to 11 Gbp per week. Is it enough for average usage?
By member1174513 On 20th December 22
Q
Q
Is there a kettle and toaster in the shared kitchen
By member1262218 On 8th September 21
Q
I booked the gold 2 bedroom and I want to know if its ensuite because they didn't specify, I'm really worried
By member1160353 On 20th June 21
Q
Hi Are there many students in their first year staying at this accommodation?
By member555224 On 15th March 21
Yes I am
By member761258 On 22nd July 21
Q
Ask a new question about The Glasshouse
Read The Glasshouse Reviews
The management is responsive when it comes to repairs in our flat. Our microwave and stove were broken and they replaced it. The location is great because it is near Victoria Center and NTU. I just wish there was a cleaning service included for the bathroom and kitchen since these are shared areas.
My start to term in glasshouse has been very good, staff are very welcoming
A nice location but quiet and not as sociable. Nice and clean. Small kitchen counter space
The place is secure and pretty descent but they are slow on maintenance and repairs. We have the slowest cooker you could imagine.
The staff are lovely!! :D the social areas and locations are perfect!! And don’t get me started on the events!! Such a lovely place to call home :)) 10/10
Amazing and helpful staff on site
Hello, Thank you for your kind review we really appreciate it. Hope you're enjoying your stay with us. Tom Property Manager
The place is really convenient to get everywhere, and it’s a great space
Hello, Thank you for your kind words we really appreciate the feedback. Let us know if you need anything. Tom Property Manager
Christmas and Halloween have been my favorite experiences at Glasshouse. I took part in making jacko lanterns for Halloween and Christmas coco was a really nice treat.
Hello, Thank you for the kind words and it is great to hear the events are going down well. Keep a look out for some more things to enjoy before the end of the year. Tom Property Manager
I recently stayed at The Glasshouse Student Accommodation in Nottingham, and I am extremely disappointed with the experience. From the moment I arrived, it was clear that cleanliness was not a priority. As the time progressed, it was obvious that one student (out of the six) was unbelievable untidy, dirty, and messy, he managed to get the common areas so filthy, with overflowing trash bins and eventually stained and sticky floor the toilet and shower room looked like hadn't been cleaned in months. Despite our repeated complaints to the staff, nothing was done to address these issues. The staff members were consistently unresponsive and dismissive, offering only empty promises that they’ll make this person to clean, which did once but after one week we were back to square one. Days turned into weeks, and yet the state of the accommodation remained extremely unacceptable. It was evident that the management had no intention of improving the living conditions for their residents. Awful!
Hello, We're very sorry to hear you have had issues within the flat regarding cleanliness. We as a company treat all our residents as what they are - Young adults - and expect them to behave accordingly. There would never be a situation where a complaint was ignored or action not taken where needed. Any issues that are reported are treated in the same way and students involved will always be spoken to and expected to resolve the issue. If this does not happen we will escalate the situation as disciplinary matter and if needed engage with the University to make sure the issue is resolved. All flats are also inspected regularly to ensure that any issues within the kitchens and communal areas are reported and appropriate action taken when they do not meet the standards outlined in your tenancy agreements. It is unfortunate that these issues have only been highlighted at this late point in the academic year but we appreciate the feedback and hope the rest of your time with us was enjoyable. Tom Property Manager
Very good experience, nice common room too
Great to hear you're enojying your time with us and making the most of the new common room. Let us know if you need anything from us and if there is anything we can do to push that score closer to a 5*. Tom Property Manager
Nice place for socializing, expensive tho
Thank youn for your review and great to hear you're enjoying socializing in the new communal areas. In terms of the price you'll find we're one of the best in the city for value for money - If you head to our website you'll see all our latest offers and deals which are some of the best in Nottingham If you have any questions please let the team on site know. Tom Property Manager
It has been a very interesting experience and it has got me my friends for life. It has aided my university life and social experiences.
Thank you so much for the kind review and great to hear your time with us has been so beneficial. If you haven't made plans for next year yet please think about staying with us again and enjoy all the new facilities that are on the way... If you have any questions please come and see the team on site. Tom Property Manager
Location is ideal, close to city centre and uni. Staff are so welcoming and friendly!
Thank you for the kind review and great to hear you're enjoying your time with us. Let us know if you need anything or if there is anything we can do to push that score to a 5*. Tom Property Manager
The atmosphere of The Glasshouse is really good. The staff are very helpful from the cleaners to the receptionists to the security. The location is pretty good (not too far not too close, just right).
Hello, Thank you for the kind review we really appreciate it. If there is anything you need or any way of us pushing that review to a Five Star just let us know. Enjoy your stay! Tom Property Manager
Good for the price compared to other accommodation! the rooms are huge but the toilets are pretty basic but nothing bad! it’s safe and the new common room is lush!
Hello, Thank you for the kind review it is great to hear you're enjoying your stay with us. If you have any issues please come and see us and if there is anything we can do to make that 4.7 a 5 make sure to let us know. Tom Property Manager
A great place to stay with friends or to meet new people. The location is great and only a 5-10 min to the uni. The staff here are very friendly too.
Hello, Thank you for the kind review we really appreciate it. I'll be sure to feed back the positive words to the team on site. Any issues please let us know. Tom Property Manager
Currently 2 years into staying at glasshouse, and could not think of anywhere better to stay. The staff are friendly and if you have any problems they sort it out straight away. Recently they have opened up their new common room with facilities such as a cinema room, games rooms, several study rooms and much more. For what you pay for your room you get a lot.
Thank you so much for the kind review and we're really happy to hear you're enjoying the new space. Hoping to add more things to the building in the coming months so watch this space! Tom Property Manager
I’m so happy with the new common area!! So amazing, fun and long needed.
Thank you so much for the great review we're really pleased to see how everyone is loving the new common room. More planned for the future so watch this space.... Tom Property Manager
Need a smoking room or a smoking with roof on.
Thakn you for the feedback and this is something that we're looking into. We want to make more of our outside spaces - Watch this space! Tom Property Manager
Nice space, good service when we have issues.
Thank you for the kind review and great to hear that we're keeping on top of things. If you have any issues please let me know. Tom Property Manager
.im enjoying the stay here and i location is cool
Thank you for the kind review. Great to hear you're enjoying your stay. Tom Property Manager
Decent location wifi is strong but goes down at times, five minute walk from university
Thank you for the review we really appreciate it. Make sure you remember to report any WiFi issues directly to Glide so they can be addressed. Thank you Tom Property Manager
I have a pretty decent time in here and very friendly staff
Thank you for the kind review and I'll be sure to feed this back to the team on site. Any issues please let the team know. Tom Property Manager
Good security and location and an all round great place
Thank you for the kind review we really appreciate it. I'll be sure to feed this back to the team - especially Security - to let them know they're doing such a good job. Tom Property Manager
great place to stay would recommend!
Thank you for the kind review and great to hear you're enjoying your stay. Tom Property Manager
lovely place to stay at❤️❤️❤️❤️❤️❤️❤️❤️❤️
Thank you for the kind review we really appreciate it. Glad you're enjoying your stay. Tom Property Manager
It’s a really great location for first year students and a really great price for a nice student community.
Thank you for the great review we really appreciate it. We hope you enjoy your stay but if you have any issues please let us know. Tom Property Manager
Friendly staff in reception, maintenance and WiFi have been the only issues we have experienced ❤️
Thank you for the kind words I'll be sure to feed this back to the reception team. Please make sure any issues with WiFi or Maintenance are being reported to Glide or through the MM Helpdesk App. We hope you're enjoying your stay. Tom Property Manager
good accommadation toilets stinky
Thank you for your review we do appreciate it. If your flat is having issues with cleanliness or residents not cleaning up after themselves then let us know and we can get this looked into through the site team. Any issues let us know. Tom Property Manager
2 year here, great experience. Great staff and area to be in
Thank you so much for the kind review we really appreciate it. Please make sure you speak with the team on site about rebooking before the prices go up or rooms aren't available. Tom Property Manager
Definitely worth it. The location is the thing that is best for me being so close to uni. The facilities are also really good such as the bathroom and room space.
Thank you for the kind review it is great to know you're enjoying your stay with us. If you have any issues please don't hesitate to come and speak with the team on site. Tom Property Manager
Social activities are so good there’s always something going on and The Glasshouse is in the perfect area right in the city centre so everywhere is easily accessible
Thank you for the review it is great to hear you're enjoying yourself so much. Let us know if you need anything. Tom Property Manager
Cheap accommodation with excellent location
Thank you for the review and kind words but please let us know if there is anything we can do to bump up your score. Tom Property Manager
Good accommodation has the basics you need
Thank you for your kind review we do appreciate it. If you have any issues please let the team on site know. Tom Property Manager
Perfect location, staff are lovely and friendly :)
Thank you so much for the kind review we really appreciate it. Let us know if you need anything. Tom Property Manager
perfect place close to the uni
Thank you for the kind review it really does mean a lot. If you have any issues please let us know. Tom Property Manager
Nice sized room, very close to centre and social. Easy contact with staff members and they’re super helpful
Thank you for the kind review I'll be sure to feed this back to the team on site. Any issues please let us know. Tom Property Manager
been here for nearly 2 years now had a lovey experience
We're really happy to hear you're staying with us again and enjoying your stay but please let us know why the low score...? Any issues let us know. Tom Property Manager
i have had a great time here as i have many amigos
Great to hear you're making friends and enjoying your stay but please let us know what we can do to improve your score. Thank you. Tom Property Manager
The internet is not very great but everything else about the accommodation is great. Great price, location and staff! Would recommend!
Thank you for the kind review we really do appreciate it. If you're having issues with your internet connection please make sure you're reporting this to Glide so they can look into the problem. Any issues come to the reception team and they'll happily help. Tom Property Manager
Great place to stay Great place to stay Great place to stay Great place to stay Great place to stay
Thank you for the great review we really do appreciate it. If you have any issues while you're staying here please let the team on site know. Tom Property Manager
lovely town lovely accom lovely everything
Thank you for the review we do appreciate it. If there is anything we can do to bump up your score then please let us know. Tom Property Manager
So slay living laughing and loving at glasshouse
Thank you so much for the kind review and great to hear you're enjoying your stay with us. Any issues please let us know. Tom Property Manager
Very good very nice. I have a chair I have a chair. King of the castle.
Thank you please for your kind review. We hope you find the building to be great success!!! Tom Property Manager
friendly staff, clean facilities
Thank you for the great review. I'll be sure to let the team know the lovely feedback. Tom Property Manager
Staff are really helpful, was worried about getting things posted to the accommodation but has been great.
Thank you for the great feedback I'll be sure to pass this on to the team on site. Please let us know if you need anything from us. Tom Property Manager
Love the glasshouse as a place to stay for 1st year
Thak you for the kind review but the score doesn't seem to reflect how much you love us. Please come to the team at reception and let them know what we can do to improve it or if you need anything in particular. Tom Property Manager
Perfect for city student living!
Thank you for your feedback and great to hear you're enjoying the city. Let us know if you need anything at all. Tom Property Manager
Great place to live for students
Thank you for your feedback and great to hear you're enjoying your time in Nottingham. Let us know if you need anything from us. Tom Property Manager
Really good and if I have a chance I would like to live here for the next few years
Thank you so much for the great feedback, always good to hear when residents are enjoying their stay. Let us know if you need anything. Tom Property Manager
It was amazing food and ambience
Overall good for NTU students . .......................... .
Hello, Thank you for your review but please let us know if there is anything we can do to improve on the score. Let the team on site know if you need anythng. Tom Property Manager
The accommodation is near my university.Stay so far has been good and the property management is also good.
Hello, Thank you very much for the kind review and great to hear your stay has been good. Let the team know if you need anything and hope you continue to enjoy your stay. Tom Property Manager
It’s fun to live here it’s given me some really found memories.
Hello, Thank you for the kind review and great to hear you're enjoying your stay! Please let us know if you need anything from us. Tom Property Manager
Amazing place to stay. Put on so many events like puppy yoga, which was a super fun experience! Always friendly staff and super helpful.
Thank you for the kind review and great to hear you enjoyed the event! Plenty more planned in the coming weeks so make sure you get involved and let the team know if you need anything. Tom Property Manager
I have been here for a couple of months but it is the best student accommodation that I have been in and certainly the cleanest one. Also the staff at the reception are really nice. I have a lot of parcels and they definitely put up with my shenanigans. They always deliver my parcels with a big smile even though I have a lot.
Thank you for the kind review massively appreciated and I'll be sure to feed this back to the team on site. Hope you enjoy the rest of your stay and let us know if you need anything. Tom Property Manager
Make sure the fries are crispy
Hello, Thank you for your review. Our fries may not always be cripsy but they are always delicious! Enjoy your stay with us. Tom Property Manager
Good place to stay, social and next to city centre
Hello, Thank you for the kind words but please get in contact with us if there is any way of us increasing your score - We're always looking to improve. Thanks again Tom Property Manager
It’s really nice! I met new people
Hello, Thank you for your kind review and great to hear you're enjoying your stay but please let us know what we can do to improve our score. Thanks again Tom Property Manager
Awesome accom Would recommend to a friend
Hello, Thank you and please do recommend us we always want good people living with us. Let us know if you need anything. Tom Property Manager
Amazing amazing amazing amazing amazing
Hello, Great to see such a nice review and great to know you're enjoying your stay. Let us know if you need anything. Tom Property Manager
Brilliant accomodation! nice and quiet
Hello, Great to hear you're enjoying your stay with us. Let us know if you need anything from us. Tom Property Manager
Generally pretty good - pretty clean and well run
Hello, Thank you for the kind words and great to hear you're enjoying your stay. Let us know if there is anything we can do to bump that score up from 4 to 5 stars. Thanks again Tom Property Manager
Great value for money in a great location, Wifi is great too
Hello, Thank you for the kind words and let us know if you need anything. Enjoy your stay. Tom Property Manager
Very good experience in glasshouse so far. Very spacious and modern accomodation.
Hello, Thank you for the great review and glad to hear you're enjoying your stay. Please let us know if there is anything we can do to help. Tom Property Manager
Great accomodation! Love living here
Hello, Thank you for the review and great to hear you're enjoying your stay. If there is anything we can do to push that score up to a 5 star please let us know. Tom Property Manager
It's great the location is nice however the walls are quite thin and I can hear people screaming at night
Hello, Thank you for the review and kind words. In relation to the noise issue please make sure you are reporting this to the on site team - We are manned 24 hours a day for this exact reason... We're here to help! Hope you're enjoying your stay. Tom Property Manager
I have been here for 2 years now and my experience has been very good, the staff are very friendly
Hello, Thank you for the review and your continued support - We always love to hear people have chosen to stay with us longer! If there is anything we can do to help please let us know. Tom Property Manager
the glasshouse is a great friendly accommodation that is great value for money
Hello, Thank you for the review and great to hear that the price is great value - We always try and make sure we are affordable to the students. Let us know if you need anything. Tom Property Manager
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Hello, Thank you for the kind revienogpngnjkppnqdfzzbev Enjoy your stay! Tom Property Manager
Very good accommodation. Would recommend it .
Hello, Thank you for the kind review and the recommendation but let us know if there is anything we can do to push up that score... We always want to improve. Thanks again. Tom Property Manager
It is really fun staying here but you don’t have cleaners like in other accommodations and only on vacuum cleaner among the whole accommodation.
Hello, Thank you for the review and glad to hear you're enjoying your stay. We don't provide cleaners for the flats as this is the responsibility of the tenants under their tenancy agreement and we do inspect the flats regularly to ensure this is being done. We actually have several communal vacuums at reception but with such a big site these are popular so are often in use and recommend that any communal cleaning items are purchased by the flat as a whole. We appreciate your feedback and please let us know if you have any further issues. Tom Property Manager
Glasshouse has been a wonderful time so far, giving the social people and excellent reception.
Hello, Great to hear and thnak you for the review. Please let us know if you need anything from us. Tom Property Manager
When you enquire, they reply fast. They offer good price to rebooker.
Hello, Thank you for the kind words and glad to hear you are enjoying your stay. Please let us know if you need anything and make sure you take advantage of this years rebooker offer. Tom Property Manager
This facility is perfect for students but there are some catch the laundry services are expensive.
Hello, Thank you for the review and great to hear the positive feedback. Our laundry services are offered by Circuit who has set prices for all student accomodation sites so in terms of cost we are exactly the same as all other sites in the city. Please let us know if you need anything from the on site team. Tom Property Manager
great location and friendly staff
Hello, Thank you for your review and great to hear the positive feedback. If there is anything we can do to increase our score to a 5 star please let us know. Enjoy your stay. Tom Property Manager
Very good location wise and clear to use management app to deal with any issues
Hello, Thank you for your kind review and if you have any issues please let us know. If there is anything we can do to make this review a 5 star please let us know. Tom Property Manager
i stayed here last year, staff are very useful and friendly. location is great as my campus is in city.
Hello, Always nice to have a great review but even better when it is from a rebooker. Thank you for staying with us again and enjoy your stay. Tom Property Manager
The lights went out for a day and wasn't fixed till 24 hours and the Internet here is pretty crappy. Except for that everything is top notch
Hello, Thank you for your review but just to reiterate the lights issue was resolved as soon as it was reported but unfortunately it wasn't reported until late at night on a Sunday - Once the team were back on site they resolved the issue straight away which was due to a fuse tripping. Also make sure any issues with the internet are reported directly to Glide our internet provider as most issues can be resolved stright away once reported. If you have any issues please contact the site team directly and they will be happy to help. Tom Property Manager
I enjoy staying here it’s very close to town which is highly convenient.
Hello, Thank you for your review but please let us know if there is anything we can do to move this to a 5 star review! Enjoy your stay with us. Tom Property Manager
Good accommodation, good sized rooms and kitchen could be more clean on arrival
Hello, Thank you for your review but just to reiterate all rooms are professionally deep cleaned before arrival. If there are any issues please report this to the on site team and they will be happy to help. Tom Property Manager
I like how close the accommodation is to the city campus so I’m never late to class! The bedroom space is decent and has a wardrobe shelves and table for work. The kitchen can be used as a social area as there is a TV and sofas
Hello, Thank you for your kind review and great to hear the site is meeting your expectations. If you have any issues or any hints on how we can improve your score please let us know. Tom Property Manager
Wi-Fi is shocking. Signal is even worse. Lift to the bins stinks
Hello, Thank you for your review but please make sure you contact the internet provider - Glide - If you are having any issues. These things can be sorted out quickly if reported. Unfortunately the bin store lift often smells due to its usage but is cleaned every day by our housekeeping team. If you are having any issues please let the site team know. Tom Property Manager
Very spacious, good staff, issues resolved in a timely manner, great location wise
Hello, Thank you for the review and kind words I'll be sure to feed this back to the team on site. Please let us know what we can do to turn that 4 stars into a 5 star! Enjoy your stay. Tom Property Manager
Great place to live clean and tidy and lovely people to help :)
Hello, Thank you for the kind review and great to hear you are enjoying your stay with us. Let us know if you need anything. Tom Property Manager
Nice, good value for money, close to the centre but the location can be a bit of a put off at night
Hello, Thank you for the review and please let us know if there is anything further we can do to make your stay more enjoyable. If you have any concerns about moving round the city at night please remember to speak with our security team on site or the authorities if you are away from site. We hope you enjoy your stay. Tom Property Manager
Very fun and spacious. Good staff who are willing to help out always. Very close to lots of major spots in Nottingham
Hello, Thank you for the kind words and review but please let us know if there is anything we can do to make this a 5 star review. Enjoy your stay with us and let us know if you need anything. Tom Property Manager
I’m currently staying at The Glasshouse as a first year student and i’ve found that it is very close to everything around you with the city centre only being a few minutes walk away.
Hello, Thank you for the review and great to hear you love the location but please let us know if there is anyting we can do to make this a 5 star review. Enjoy your stay. Tom Property Manager
Everything is good here and many people have given me help. I love it here. The food and accommodation were satisfactory. I like it here.
Hello, Great to hear you're enjoying your stay with us but please let us know if you need anything. Tom Property Manager
Very large rooms, and good location.
Hello, Thank you for the kind review and we hope you enjoy the rest of your stay. Let us know if you need anything. Tom Property Manager
Much Better than my last accommodation
Hello, Although we're happy we are better we want to be the best so let us know what we need to do to make this a 5 star review. Hope you enjoy your stay. Tom Property Manager
I love my room here it’s been a really good experience for me so far!
Hello, Thank you for the kind words but please let us know what we need to do to make this a 5 star review. Enjoy your stay and let us know if any issues. Tom Property Manager
It's an amazing experience, meeting new people and making new friends.
Hello, Great to hear you're enjoying your stay. Let us know if you need anything. Tom Property Manager
The flats are great value for money and the location is perfect for accessibility to the uni as well as nearby shops. The staff are very friendly and helpful, I would definitely recommend the Glasshouse to others.
Hello, Thank you for the kind review and great to hear you're enjoying your stay. If there is anything we can do to turn that into a 5 star review please let us know. Tom Property Manager
A really safe and wonderful place to live in
Hello, Great to hear the positive feedback and please let us know if you need anything. Enjoy your stay. Tom Property Manager
Nice cheap place in city centre.
Hello, Thank you for the review but please let us know if there is anything we can do to turn that review into a 5 star! Enjoy your stay with us. Tom Property Manager
Experience has been good so far. The court yard is a little noisy at night but other then that it is a nice space to have.
Hello, Thank you for your review and please make sure you contact security if there are ever any noise issues. We have 24 hour staffing to make sure there is someone there whenever it is needed. Enjoy your stay. Tom Property Manager
The location is good, near the Victoria Centre. There are some supermarkets nearby where it is easy to get my stuff. The room and service is also good. Suitable for unistudent..
Hello, Thank you for your kind words and 5 str review we really appreciate it! Enjoy your stay with us and let us know if you need anything. Tom Property Manager
I’ve only lived here for a few weeks but i truly feel at home already! spacious bedrooms and really friendly staff couldn’t recommend glasshouse enough!
Hello, Thank you for the great review and I'll be sure to feed the feedback to the team on site. Enjoy your stay and let us know if you need anything further. Tom Property Manager
It's been OKAY. Isn't the worst place to live in. Don't really like fact that there's only 2 toilets, sinks and shower for the whole flat - in the same place. I don't also like the fact that there aren't any carpets in our rooms as the room gets dirty quicker but guess what? There's also no broom or hoover in our flats. The accom only has 1 hoover for the whole accommodation. Other than that, it isn't that bad especially accounting for the fact that it is close to the campuses.
Hello, Thank you for the review we do appreciate it but just addressing some of the points you've made. Our site has both ensuite and non-ensuite options so if the shared facilities aren't what you prefer then we can always try and make arrangements for you to stay somewhere with an private bathroom/shower if it is available. There are several communal vacuum cleaners at reception but with such a big site these can often be with residents but we do recommend all communal cleaning products being bought by the residents whos responsibility it is to keep their flats/rooms clean - We also don't have carpets in rooms as this avoids unnecessary charges for customers if they accidentally stain or ruin the carpet. I hope this all makes sense and if you do have any further issues please make sure you contact the on site team. Tom Property Manager
I am currently at glasshouse and honestly I really enjoy living here because it is located in a great area it is also where I have met one of my closest friends
Hello, Really happy to hear you're enjoying your stay and settling in so well. Please let us know if you need anything from us. Tom Property Manager
good environment and staff here are very friendly . Besides, it’s close to the Victoria Centre! I like here
Hello, Great to hear you're enjoying your stay and thank you for the kind words. If there is anything we can do to turn that score into a 5 star please let us know. Tom Property Manager
Amazing place, very homely. I have not been here that long and already feel at home.
Hello, Thank you for the kind words and great to hear you're enjoying your stay. Please get in touch with the team however and let us know how we can turn that score into a 5 star review. Tom Property Manager
Location is perfect, 5 min walk from city. Rooms are very spacious and communal area is also amazing.
Hello, Thank you for your great review and kind words we do appreciate it. If you can get in touch and let us know what we can do to turn that into a 5 star review that would be great. Enjoy your stay with us. Tom Property Manager
Homely place to live with a decent size bedroom, bathroom and kitchen.
Thank you for the kind words but lease get in touch with the team so we can discuss why we had such a low score. Enjoy your stay and let us know if you have any issues. Tom Property Manager
Its a good accommodation in a great location, the staff are always very nice and helpful. But the flats aren't cleaned properly and when I arrived there were shelves falling off their hinges etc
Hello, Thank you for your review and I'll be sure to pass on your feedback to the team on site - It's great to hear they are doing such a good job. In relation to the rooms all flats are deep cleaned before arrival but as we have advised there is no cleaning service for the flats it is the residents responsibility to keep the flat clean and tidy once they have moved in. If you have any issues then please contact a member of the site team as they are there 24 hours a day to ensure there is someone available to help. I hope you enjoy your stay with us. Tom Property Manager
Lovely place to have as accommodation for university, I attend the university of law and so it is a 20 minute walk there. Easy to collect post and parcels.
Hello, Thank you for the great review but let us know if you need anything. Enjoy your stay. Tom Property Manager
All good. If we have the handcart will be better
Hello, Thank you for the great review and we will look into more trolleys as soon as possible. Enjoy your stay and let us know if you need anything. Tom Property Manager
Nice place, I am in my second year and I would recommend glasshouse
Hello, Thank you for your kind words and your review we always appreciate feedback and nice to know you are enjoying your stay with us. If you have any issues please let us know. Tom Property Manager
Wendy’s great she takes care of the building staff are wonderful
Hello, Thank you for the kind words I'll be sure to feed these back to the eam on site - Especially Wendy! Let us know if you need anything. Tom Property Manager
Currently staying at the glasshouse, the price is really good for what you receive. The kitchens are big and the rooms are a good size too.its located opposite Vic centre so shopping is easy n Tesco is a two min walk. 10/10.
Hello, Thank you for the positive feedback it is bery appreciated. Great to hear you enjoyed your stay with us. Tom Property Manager
Very good student accommodation, 2 minute walk to town, so very convenient. The staff are very good, helpful and friendly!
Hello, Thank you for the great review and I'll be sure to feed this back to the team on site. Tom Property Manager
Really helpful staff to assist with any issues and perfect location as only a short walking distance form uni and the city centre
Hello, Thank you so much for the kind words I'll be sure to feed this back to the team. Tom Property Manager
I loved my stay, bedrooms are spacious, it’s worth the money too because if you pay in advance it’s quite cheap. The team r so friendly and helpful. They really go out their way to make sure ur good. Also town is just in front of the glasshouse its across the road which is so handy. Any student would love it.
Hello, Than you so much for the kind review great to hear you enjoyed your stay. Tom Property Manager
Silver ensuite room. Bathroom is tiny and every time you have a shower it floods the whole room. Decent enough size bedroom but generally low level of upkeep. My blind was damaged as well as lots of marks on walls. Tonnes of dust/cobwebs down side of wardrobe. Kitchen between 6 of us is very small. Only one cooker - which doesn't work well as all. Took 30mins to cook past! Fridges are oddly placed partially blocking the window. Sofas were all torn up. Moving in was also difficult as you have to come out of the -expensive - car park, enter building, go up 2 flights of stairs/lift to get to a courtyard, then into actual block and another lift to get to floor. (I was lucky really with a block that didn't need you to go up the other set of stairs as well). In B1 there's always noise into early morning from the courtyard area outside and its also the smoking area so room stinks of that. Definitely not staying here again next year.
Hello, Thank you for your review but very sorry to hear that you haven't enjoyed your stay so far. If you are having maintenance issues with the shower or the cooker then these things need to be reported to our on site maintenance team - Once done they will be looked into ASAP. Unfortunately we can't do anything about the lay out of the building or the price of the local car park but we are always here to help where we can. I hope you enjoy the rest of your stay with us. Tom Property Manager
I stayed here in my first year of university and I enjoyed it.
It was one of the cheaper options in the city centre with Vic Centre right at door step. Shops not too far either. Bathrooms are quite small and general maintenance issues that need attention. Not very social and lacks social spaces/events but good enough if you move in with a friend
The glasshouse is perfect walking distance away from campus and central to the city, also so close by to other accommodation that people you know are likely to live at I’ve really enjoyed the experience I’ve had so far and would definitely recommend to other students!
Great rooms decent size and good value for double beds however lacks good social spaces
Hello, Thank you for your review we really appreciate your kind words. Fully appreciate the social spaces aren't ideal but we are in the process of confirming a brand new common room for the building ready for the next academic year. If there is anything further stopping your review being 4 stars or higher please come to reception and speak with the team.# We're hapy to look into any issues you might be having. Thanks again. Tom Property Manager
Although I have had a few issues with the glasshouse, I have really enjoyed my time here
Hello, Thank you for your review and great to hear you are enjoying your stay with us. We'd be very interested to hear about any issues you may of had or having so please feel free to come and speak with the team at reception so we can see how we can help. Thanks again. Tom Property Manager
Glasshouse has a great location, fun people and good for parties.
Hello, Thank you for your kind review it's nice to know you're enjoying your stay. If there are any issues or concerns stopping this from being even higher please come and see us at reception and we can look into it further. Thakns again. Tom Property Manager
Good uni accom in the city centre - not very clean and not provided with a hoover so was difficult to keep clean at times.
Hello, Thank you for your review. We'd be very interested to hear your feedback in more details to understand what you mean by 'not clean' as all rooms were cleaned and checked before the check in date. We also have vacuum cleaners at reception for students to come and use should they wish so feel free to come and speak with us further about any concerns. Thanks again. Tom Property Manager
Really good sized rooms and kitchens for the price! All was clean when I moved in and a cleaner is onsite everyday to clean the communal areas. The staff are all super friendly and often give out snacks and other things throughout the year which is great!
Hello, Thank you so much for your kind words we really appreciate it. Hope you're enjoying your stay. Tom Property Manager
Overall, pretty good. Does what it says on the tin.
Hello, Thank you for your review we appreciate your feedback. If there is anything we can do to push your 4 stars to 5 star please come to reception and let us know. Thanks again. Tom Property Manager
good choice for a first year accommodation , amazing reception team and loads of social spaces
Hello, Thank you so much for your kind review we really appreciate it. Tom Property Manager
The glasshouse has fantastic accommodation, great location as it’s only a stones throw from Nottingham Trent business centre. Staff are very professional and friendly, particularly Henry who has been incredibly helpful. The glasshouse comes highly recommended.
Thank you very much for the kind words and I'll be sure to pass on your comments to Henry! Enjoy the rest of your stay and let the team know if you need anything. Tom Property Manager
Truly amazing. Staff are friendly. Maintenance team are quick to respond and post service is efficient.
Thank you for your kind words and I hope you enjoy the rest of your stay! Tom Property Manager
Very pleased with my experience at the glass house for my student accommodation. Great location right near centre of the city and close to the vic centre. Really friendly staff with a great student experience. Although it might seem a small thing but was extremely pleased with the Wifi connection which was ideal for doing Uni work. Therefore, I Couldn’t recommend The glasshouse enough!
Thank you very much for the kind words. Always great to hear that the team have done a good job and I'll be feeding this back to them! Thank you again and hope you're still enjoying your Uni experience. All the best Tom Property Manager
Loved living here- the price is fantastic and really reasonable for student accommodation and for the facilities we receive. Staff always go the extra mile and are on hand at all times to support in every opportunity. Lots of opportunities to do new and exciting experiences, and always Really fun and engaging!
Thank you so much for such an amazing review! It's great to hear the team have been so attentive and I'll be sure to feed this back to them. Also brilliant to hear you enjoyed your stay with us! Hope this finds you well and please let us know if you need anyting from us. Tom Property Manager
Loved my time at the glasshouse, unbelievable value for money and amazing staff who always helped me no matter what issue I had.
Thank you for your kind review it's great to hear such positive feedback! I'll be passing it on to the staff on site. Thank you again! Tom Property Manager
Great experience at glasshouse
Thank you so much for the kind review! Glad to know you enjoyed your stay with us! Tom Property Manager
A great accommodation for the price, very close to NTU and the vic centre, so easy to commute, big rooms and good bathrooms, lovely staff always helpful and putting on fun little events for the residents!!
Thank you so uch for the positive review! I'll be feeding this back to the staff on site and make sure they know what a good job they're doing! Any issues please feel free to come and speak with us but hope you keep enjoying your stay! Tom Property Manager
Pretty close to the city and good location for nights out and shopping
Thank you for the great review and positive feedback. Great to see you're enjoying your time at the Glasshouse. Please let us know if you need anything. Tom Property Manager
It’s a very good place to live, the staff are super friendly and always there to help. All issues with maintenance are resolved super quick.
Thank you so much for your kind review. We're glad to hear you're enjoying your stay with us and hopefully it continues! Any issues please feel free to come see us at reception and we'll be happy to help. Tom Property Manager
Really good price for what you get - rooms and kitchen are very spacious compared to other accommodations.
Thank you for the kind feedback but your score shows there may be some issues with the site. If thats the case please let us know and we will happily try to resolve them for you. You can contact the team on 0115 824 2564 or glasshouse@wearehomesforstudents.com. Hope you're enjoying your stay. Tom Property Manager
Brilliant accommodation, lovely staff
Thank you for the kind feedback especially about the staff - I'll be sure to feed this back. Tom Property Manager
It has an amazing value for money and the location is really nice, 10-15 minute walk from city campus where i study!
Great to hear and thank you for your positive feedback. Any issues please let us know on 0115 824 4323 or glasshouse@wearehomesforstudents.com. Tom Property Manager
Glasshouse is really convenient for me as a student and it’s perfect I love it everyone’s lovely
So great to hear you are enjoying your stay. Thank you for your positive feedback. Tom Property Manager
Very good and nice, clean and tidy:)
Great to hear thank you for your feedback. Tom Property Manager
Love glasshouse! Amazing staff and always feel safe
Thank you so much for the kind words and the positive feedback about the team. I'll be sure to feed this back to them. Tom Property Manager
Perfectly located. Friendly staff.
Thank you for your kind feedback especially about the staff. Tom Property Manager
Good and having a great experience
Great to hear and thank you for your feedback. Tom Property Manager
Great experience, close to uni and city center. Couldn’t have asked for a better accommodation or a better room
Thank you for your positive feedback great to hear you are enjoying your stay with us. Tom Property Manager
Great experience, close to city centre and university, staff is also very cooperative
Great to hear and I'll be feeding back your kind words to the team on site. Thank you Tom Property Manager
A great place to stay at and would definitely recommend for other uni students
Thank you so much for the positive feedback. Tom Property Manager
Unreal accommodation absolutely stunning
Thank you for your positive feedback great to hear. Tom Property Manager
Placed in a great location has close to restaurants, clubs etc
Thank you for your kind feedback. Tom Property Manager
Best place people are friendly and nice rooms
Thank you for your kind words and positive feedback. Tom Property Manager
Top acom good location but needs some kind of common room and better Wi-Fi
Thank you for your feedback but sorry to hear about the issues you are having. We have noted your feedback about the common room and we are hoping to have an announcement about this very soon so moving forward this may not be an issues. Please let us know if there is anything we can do to try and improve your stay and bring up that score. You can contact us on 0115 824 2564 or glasshouse@wearehomesforstudents.com. Thanks again Tom Property Manager
very social accommodation and good for first year to settle
Great to hear you are enjoying your stay and thank you for your feedback. Tom Property Manager
Great experience, friendly staff and a great location
Thank you for the kind words and positive feedback. Tom Property Manager
The glasshouse is in a good location near the city which is useful as it is a short commute and the facilities are of good quality. I’ve met most of my friends here and the staff are all friendly and welcoming.
Thank you for your kind words and great to hear you are enjoying your stay with us so far. Please let us know if there is anything we can do to help. Tom Property Manager
Short commute to uni, close to the town centre and Victoria centre, good sized room and kitchen
Thank you for the kind words but sorry to see your score doesn't seem as positive. If you have any issues or concenrs that might be affecting your stay please feel free to contact us on 0115 824 2564 or glasshouse@wearehomesforstudents.com and we will be ahppy to try and resolve these for you. Thanks again Tom Property Manager
Very friendly team who are always open to helping out
Thank you for the kind words especially regarding the team on site. I'll be sure to feed this back to them. Tom Property Manager
Good location, great staff and a good social atmosphere
Thank you for the kind words and positive feedback. Tom Property Manager
Lovely staff, nice place nice and social
Thank you for your kind words and positive feedback. Any issues please feel free to come to speak to us or contact us on 0115 824 2564 or glasshouse@wearehomesforstudents.com. Thank you Tom Property Manager
The property is nice but could be improved The kitchen is outdated and everything needs a clean Jetwash the outside please
Thank you for your feedback but sorry to hear your thoughts on the kitchen. If there are issues or concerns you have we would really appreciate the opportunity to speak to you about them and try to make you more comfortable. Please feel free to contact us on 0115 824 2564 or glasshouse@wearehomesforstudents.com. Thank you Tom Property Manager
Love the team, love the location and the people here
Thank you for your kind words. Great to hear you're enjoying your stay. Tom Property Manager
The best value for money, best location and lovely staff.
Great to hear the positive feedback! Thank you Tom Property Manager
Great staff very helpful good events and good facilities
Thank you for your positive feeback it is very much appreciated. Tom Property Manager
Good place for a year to stay in this accommodation
Thank you for your feedback we do appreciate it. If you have any issues or concerns please contact us on 0115 824 2564 or glasshouse@wearehomesforstudents.com and we will be happy to help. Tom Property Manager
It’s a nice place with good crowd and good management support
Thank you for your feedback it is very much appreciated. Tom Property Manager
The staff were so helpful throughout and the wifi was perfect, everything was great.
Thank you so much for your positive feedback and we're very happy to hear you enjoyed your stay with us. Tom Property Manager
I’m not enjoying myself but I’m also not hating it. The lift was broken for the majority of the year, making it extremely difficult to bring your shopping up/ suitcases down. It’s fixed now but it took way too long to fix.Also if you’re a POC, I don’t really recommend living here. Your flatmates could be nice but you won’t really meet anyone that looks like you unless you go out of your way to say hi to them. It can be really isolating if your flatmates aren’t interested in getting to know you and hang out with themselves due to clashing interests. Security could be A LOT better. Too many people that don’t live in the glasshouse could easily get in and come up to your flat. If security is important to you, don’t live here. This is a very active accommodation. People will be yelling at 4am after a night out. Your flat mates will blast all sorts of music through speakers at 5am. You will hear it. Especially if your room is next to the kitchen.Don’t come here if you don’t drink or club
Hello, Thank you for your feedback and we're sorry to hear it hasn't all been positive. If you would like to discuss anything you've mentioned above with us please feel free to get in touch either by phone 0115 824 2564 or at glasshouse@wearehomesforstudents.com Hope you're well. Tom Property Manager
Such a convenient location! workers are so nice and welcoming - its such a friendly environment
Good afternoon, Thank you so much for your lovely review! We are so pleased you are enjoying your stay. Kind regards, Sam Property Manager
Terrible service. Heater didn't work and isn't good. Kitchen didn't have a toaster, kettle, cleaning mop or a hoover. Fire drills are done too often which wakes you up. There is only one washing room for the whole of the accommodation, and is very hard to do the washing as it is usually fully packed. There is no social room and the place is very overpriced.
Good afternoon, Thank you for your review. Regarding any maintenance issues, if you report them to us we can get them resolved as quickly as possible. Fire drills are completed once a week at 11am, to comply with our health and safety obligations. I would welcome to opportunity to discuss your comments further to try and enchance or improve our offering here at The Glasshouse if possible. If you would like to give us a call on 0115 824 2564 or email glasshouse@wearehomesforstudents.com I would be happy to discuss the above with you. Kind regards, Sam SwiftProperty ManagerThe Glasshouse
The front desk staff are very kind and actively help with matters
Good afternoon, Thank you very much for your lovely review! I will be sure to pass this onto the team. Kind regards, Sam SwiftProperty ManagerThe Glasshouse
AVOID AT ALL COSTS the management are the most aggy braindead staff ive ever had to deal with in my entire life and the lack of communication, you could honestly die and all theyd care about is if youve paid rent or not, they only want your MONEY. wouldnt even mind if the rooms were good but theyre not!!!! always cold, damp, hard sofa in the kitchen, not enough storage in kitchen either with hobs that work like once a month. Shared toilets are disgusting too, shower curtain does nothing to protect the rest of the toilet. only good thing about this accomodation is the location and people you meet, but now aldis closed its not even worth it either, theres still farrrr better accom thats in the city centre. avoid glasshouse honestly i beg if i could give this place a 0 i would honestly.
Good afternoon, Firstly thank you for leaving you feedback, and we're disappointed with some of your comments. I would like the opportunity to discuss this with you further. If you would like to either give us a call on 0115 824 2564 or email glasshouse@wearehomesforstudents.com I would welcome the opportunity to discuss your comments further. Kind regards, Sam SwiftProperty ManagerThe Glasshouse
The environment is very good, there is a close supermarket downstairs which is very convenient. The staffs are very lovely and they have a lot of events during the year and giving out rewards.
Thank you very much for your lovely review! We are glad you enjoyed your stay with us at The Glasshouse. Many thanks, The Property Team
Very good for the times we are in, internet is surprisingly good. Security and reception are really nice. Would recommend especially for the price
Thank you very much for your review, we will pass on your kind words to our site team. Many thanks, The Glasshouse
The marina car team are amazing!! Fixed our window, plug and leaky boiler all this week Such nice friendly guys. 10/10 job best part off glasshouse. Deserve a raise even came to fix the boiler on a Saturday
Thank you for your kind words :)
DO NOT STAY HERE!!! The lack of support for the students staying here is disgusting (particularly during covid) they threaten us with legal action and interest fees and it’s all lies. Not to mention how overpriced this accommodation is. If you’re expecting a welcoming, supportive environment from the staff at this accommodation, you’re not going to find it.
Homes for Students manages properties on behalf of a number of organisations and we are unable to approve financial decisions or changes to tenancy agreements. We have asked all residents t be patients, whilst we work to obtain clarity. We are sincerely sorry you feel this way.
Reasonable price, good location and very nice staff !
Thank you for taking time to leave a nice review.
Do not stay at this property. Absolutely no compensation been put in place in regards to rent payments and the COVID-19 lockdown, despite every other private accommodation provider and the university owned accommodation reducing rent payment/ fully refunding students whilst they are legally unable to travel back to the property. Absolutely disgusting treatment of tenants and would not recommend to anyone in the future.
Homes for Students manages properties on behalf of a number of organisations and we are unable to approve financial decisions or changes to tenancy agreements. We have asked all residents t be patients, whilst we work to obtain clarity.
The glasshouse have been treating us student appallingly during the pandemic. No support for students isolating with covid and further more making us continue to pay thousands in rent when we can legally not return due to a national lockdown. NTU are telling students in uni owned accommodation they do not have to pay, so why do we? The treatment is awful, us students only being used as a money bank during a global pandemic is appalling.
Homes for Students manages properties on behalf of a number of organisations and we are unable to approve financial decisions or changes to tenancy agreements. We have asked all residents t be patients, whilst we work to obtain clarity.
The glasshouse have completely ignored their tenants during the coronavirus pandemic. Despite being told by government to categorically NOT return to our unis and accommodation unless if doing certain courses, we have been told to return despite this government ruling.
Homes for Students manages properties on behalf of a number of organisations and we are unable to approve financial decisions or changes to tenancy agreements. We have asked all residents t be patients, whilst we work to obtain clarity.
I would highly recommend the glasshouse to incoming students. The location and value for money were my main reasons for choosing this accommodation. My experience with the glasshouse staff has also been excellent. In particular Ollie, who is always welcoming and helpful. As well as Yousef (maintenance/handy man) who is very quick and efficient. I hope you enjoy your stay here too!
Thank you for your lovely comments, which are really appreciated. We are always happy to assist where possible.
Lovely staff, decent sized rooms, well equipped kitchen and communal areas. My only complaint is that the bathrooms are very small.
Thank you for your lovely review. We take on board your comment in relation to the bathrooms.
Maintenance guys are always quick to resolve any issues you may have
Thank you for the positive comment in relation to our maintenance team. We'll be sure to pass this on. Enjoy your stay.
The best uni accom I’ve lived in. Staff are brilliant and the facilities are clean and modern. Great location, not far from uni and shops etc
Thank you for taking time to leave your lovely comments.
Fab location right in the centre of town and close to Nottingham Trent Univeristy
Thank you for your review - you really couldn't be closer to all the action. Great location.
Really enjoyed my stay, staff were extremely helpful, would definitely stay here again
Thank you for taking time out to leave your kind words.
I would really like to thank the Management Team at the Glasshouse, Nottingham. In particular, Giovanna who really helped me settle in during my move in weekend. This is all I could ask for as a new Student in a new City, cannot thank them enough!
Thank you for your lovely comment. We are pleased your first impression and experieince were positive. We strive to offer an excellent customer and student experieince. Enjoy your stay at The Glasshouse and remember we are here to help at all times.
Not a terrible experience, however there are many improvements to be made. The staff are lovely, very welcoming and warm, the security is good and I felt safe in this accoms. Laundry room is good and noone really gives too much fuss if you're on a late night out, depends on your flatmates really. Location is great. However... the only social space is the property office, which is a few sofas - not much. They don't clean 'communal areas', the wifi isn't great, only when there aren't many people around (ie. holidays - which is a bit useless). It's nice to live with other NTU students, however it's not the place to live if you like peace and quiet all the time. Not a good value for money - there's a reason you won't find pictures of the bathrooms on their website- they are tiny! Basically a cubicle pod, which we have to clean ourselves. For the amount they charge, you'd think they would at least clean the bathrooms or at least provide basic necessities such as a hoover, a mop?!
The location is amazing if you're studying at NTU City campus or just enjoy Nottingham nightt life.
Overall glasshouse accommodation is great for the students studying either in the city campus or Clifton campus, it is close to the stores and to the city centre as well. In contrary, showers are really small.
Lovely staff, especially Caroline and Lauren. Great location. Great for students
No cleaners for the flats unlike other accommodation however this is one of the only accommodations in city with a double bed, definitely pick here over Gill St or Byron!
Pros: the location is amazing, 10 min to uni, 5 min to the Vic centre and 1 min to Aldi. The rooms are pretty clean and fresh with a nice modern design, plenty of space and lots of plugs. Modern hob, oven, fridge and microwave that haven't broken once since we've been here. They even refund you for your TV licence for the shared living area/kitchen. Staff are responsive too. Cons: still don't know how to work the storage heaters. The windows don't open past the wall. The blinds are 10ft off the wall so you're always awake at the crack of dawn. It is SO noisy, the walls are paper thin and the noise from outside is insanely loud, and we were on the 6th floor! I had to get earplugs. Security are useless, like REALLY useless. Barely speak English and they're so timid. They have policies but they don't do much if people breach them which causes stress and misery. Laundry facilities are expensive. It's also in a really bad part of town. Overall: okay for 9 months but I wouldn't book again.
The people that run the place are worse than Jahovas Witness’, never leave you alone. Also try to scam you out of money. And never respond efficiently to serious matters.
Great location and value for money but can and will at times really annoy you
Very cheap option compared to uni halls, it’s close to everything and has large rooms. You get a double bed and large desk space, with plenty of plug spaces. The only things that are negative are the washing machines and security.
Very friendly staff , and hard working. Very good location . Hall ways are clean . Any problems maintenance always get round to fixing them .The rooms are a good size with good views over Nottingham .Downsides is the price of the washing facilities are very expensive , the lifts breaks down frequently . The bathroom sizes are very small .there is no common room and socialising is very spread out . Other than that very good value for money and you’ll have a nice experience.
Couldn’t recommend enough and such a good value for money
Decent accommodation but because there’s such a mix of students, it ruins the freshers experience. Management also seem lazy and they don’t clean much
Would not recommend for students. i'm now a third year living here and cant wait to leave and never return. Very poor wifi, turns of every 15 minutes. No common room for students to interact like any other student accommodation. Water always turns of resulting in cold water continuously. Not to mention the washing area, the price is ridiculously high, with machines either broken or take to much money. Considering we are third year students we haven't received any discounts. Within our flat we easily have a maintenance worker every week sorting some sort of issue out within the flat with it being something broken or hanging of. Considered the price, you are not supplied with the basics such as a kettle or toaster. Within smaller flats the equipment is bare minimum with the oven combined with a microwave with only 2 hobs! Not value for money in my opinion at all!
Cheap and simple but with lots of space! Sharing toliets could be improved
Really clean and polite facilities
The WiFi isnt great. You can only get near 70mb if your are wired. And then you have to get lucky to get a room with working ethernet ports, as they don't repair them. And it drops out a bit. Also the washers always break and mess up your clothes, leaving them soaked and with nothing you can do. Also the price of this terrible service keeps going up and up. And when you speak to the office they tell you to call the company that runs them, and take no responsibility for it. Or social area is a myth, it's the office, with 2 sofa's. Never seen a person sitting in there.
Possibly hr worst experience living here, mainly down to the fact my flat is above planet bounce so there is constant music booming through the ceiling throughout the day, the extractor fan for the bathrooms run through my room so there is a constant fan sound, the pipes for the bathroom run through my room which constantly leak, walls are paper thin, the 'bathroom' is disgusting it's the size of an aeroplane toilet for 7 people which is a full on joke, when I arrived there was no blind and the blind have given darkness whatsoever, doors slam, not enough wardrobe space, staff usually unhelpful apart from security which have been amazing and the only pro is the location which is right in the city centre and an Aldi is a 30 second walk away. Definitely not worth the £108.. should be £90 max for the tiny bathroom and the fact I lie above planet bounce
Pros: Great location for shopping, uni etc, decent sized bedrooms & kitchen and helpful security guards Cons: Walls are super thin so can hear everything including flat next door, tiny bathrooms, expensive washing machines (compared to other halls) and they break regularly, ‘quiet time’ at night is useless and there are no recycling bins!! So much waste
Hall management/Office staff = useless & unhelpful Cleaning = Poor - stick that many students in one place and chaos, this should be taken into account - MORE bins , provide recycling bins for glass at least!!! the walls are paper thin = having to listen to the resident of the next flat on the phone/ having sex ( or both) is NOT fun!!! WHAT SOCIAL SPACES??? where the office is that is deemed social space and that closes at 6.30 WHOOP. Wifi = SLOW Safety = RUBBISH PLEASE ensure that when you 1st move in take photos on EVERYTHING - the smallest mark, as they will try and charge you for it when you move out (SCAMMMERS) fire safety = RUBBISH no extinguishers doors slam
The internet breaks far too regularly
Great location, right in the heart of the city - aldi is downstairs and tesco a short walk away and pretty close to NTU too. Rooms are massive compared to others but the bathroom is literally the same size as an airplane toilet so beware. Kitchen I had was a good size and had everything I needed, TV is an added bonus. Management were always polite and friendly, always willing to help - any maintenance problems were solved within 2/3 days after emailing them. Courtyard ect was always nice and clean, also the security men were always super nice and chatty as well as making the whole area feel safe. Would highly recommend them.
The Glasshouse is the biggest fake ever. You will have no services, high fees, the walls are transparent, you can hear everyone, and your door is not a real door (you can see outside). I do recommend this accommodation for hobos, not for students.
The people are excessively loud and refuse to keep the volume down (even at 3 am) and then they complain at other people for trivial things. flatmates are messy as well and there is always rubbish in the kitchen. The ensuite bathrooms flood regularly. The WiFi breaks periodically. The windows don't open properly. There is no recycling. The keyfob broke on the first day. The rooms have very thin walls and doors so you can hear everything.
Rooms are good size, only problem is the staff, they are un helpful and generally don't seem to care about any issues you have
Great value for money. The place to stay if you want to live right in the heart of the City. Social experience is standout, the more people you stay with the better it will be
Good value for money and great location!
The bedrooms at the glasshouse are so big compared to the uni halls
It's all amazing at glasshouse but the bathrooms are abit small! For what you pay for but the rooms are massive compared to what actual uni halls are like!
Great atmosphere with really friendly staff.