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3.8 / 5
3.8 / 5
1.1 mi from nearest campus View map
  • 21 mins
  • 6 mins
  • 9 mins
1.1 mi from nearest campus View map
  • 21 mins
  • 6 mins
  • 9 mins

How do you rate Silk Mill?

credit: https://prestigestudentliving.com/student-accommodation/edinburgh/silk-mill
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https://prestigestudentliving.com/student-accommodation/edinburgh/silk-mill

Most helpful review

Silk Mill has provided ideal residence for myself as a student since I moved in September 2023. The building contains all the facilities you would need; an on site gym up to date with all the equipment necessary, a spacious dry bar for inviting a group of friends to hang out in, and 24/7 access to coffee, for when studying gets tiresome. There are regular events held throughout the building for anybody to join in, providing Silk Mill with a status of more than just another student accommodation. Maintenance is efficient and quick, when I had an issue with my shower, I submitted the report on the app, for it to be seen to and fixed within five minutes. All members of staff are incredibly friendly and approachable, Sam, Aoife and Robbie at reception are brilliant and always happy to help, and there are people working through the night always available, for those times where you forget your key! Overall my stay here has been brilliant, allowing me to have the best student experience

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member10103458
On 11th March 24
verified Verified student
Read all reviews

Most helpful review

Silk Mill has provided ideal residence for myself as a student since I moved in September 2023. The building contains all the facilities you would need; an on site gym up to date with all the equipment necessary, a spacious dry bar for inviting a group of friends to hang out in, and 24/7 access to coffee, for when studying gets tiresome. There are regular events held throughout the building for anybody to join in, providing Silk Mill with a status of more than just another student accommodation. Maintenance is efficient and quick, when I had an issue with my shower, I submitted the report on the app, for it to be seen to and fixed within five minutes. All members of staff are incredibly friendly and approachable, Sam, Aoife and Robbie at reception are brilliant and always happy to help, and there are people working through the night always available, for those times where you forget your key! Overall my stay here has been brilliant, allowing me to have the best student experience

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member10103458
On 11th March 24
verified Verified student
Read all reviews

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Read Silk Mill Reviews


Student Review: 5 /5
By member5105687 On 27th March 24 verified Verified student

Absolutely excellent service of staff! I have been delighted multiple times during those dark moment of studying!

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 4.4 /5
By member8105613 On 26th March 24 verified Verified student

Great, but expensive. Nice people

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Silk Mill (previous provider) On 27th March 24
Student Review: 4.6 /5
By member9103750 On 13th March 24 verified Verified student

Overall I recommend this accomodation

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Silk Mill (previous provider) On 15th March 24
Student Review: 4.7 /5
By member4103665 On 12th March 24 verified Verified student

Fantastic building with great social spaces and community vibe

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Silk Mill (previous provider) On 12th March 24
Student Review: 5 /5
By member10103458 On 11th March 24 verified Verified student

Silk Mill has provided ideal residence for myself as a student since I moved in September 2023. The building contains all the facilities you would need; an on site gym up to date with all the equipment necessary, a spacious dry bar for inviting a group of friends to hang out in, and 24/7 access to coffee, for when studying gets tiresome. There are regular events held throughout the building for anybody to join in, providing Silk Mill with a status of more than just another student accommodation. Maintenance is efficient and quick, when I had an issue with my shower, I submitted the report on the app, for it to be seen to and fixed within five minutes. All members of staff are incredibly friendly and approachable, Sam, Aoife and Robbie at reception are brilliant and always happy to help, and there are people working through the night always available, for those times where you forget your key! Overall my stay here has been brilliant, allowing me to have the best student experience

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Silk Mill (previous provider) On 12th March 24
Student Review: 4.9 /5
By member12103307 On 9th March 24 verified Verified student

Incredibly kind and friendly staff, large and up-to-date facilities, tons of facilities including an on-site gym, close to shopping, restaurants, and cinema. They work hard to create a community in the building, with monthly events, dinners, sports event viewings, and collaborative study areas. Truly fantastic (especially compared to university-owned accommodations...)

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Silk Mill (previous provider) On 11th March 24
Student Review: 5 /5
By member13103287 On 8th March 24 verified Verified student

I currently live in this building and can truly say its a great building. Lived in a few other accomodations in the city but this has by far been the best experience so far. The team are so welcoming and always on board when there is an issue.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Silk Mill (previous provider) On 8th March 24
Student Review: 5 /5
By member8103285 On 8th March 24 verified Verified student

I have loved my stay here, 5 stars all around!

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Silk Mill (previous provider) On 8th March 24
Student Review: 5 /5
By member12103039 On 6th March 24 verified Verified student

The staff at the building are great! Really creates a welcoming and happy atmosphere, been living here for two years already and love it! Special mention to Aoife and Robbie for running a smooth operation!

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Silk Mill (previous provider) On 8th March 24
Student Review: 1.4 /5
By member1188681 On 5th July 23 verified Verified student

This place is not just unsafe, but dangerous. The staff will come into your room without notice and sometimes in the very early morning even though your are sleeping. The worst case for me was when I was sleeping at around 9am, I didn’t hear anyone knocked my door but suddenly my room was accessed by a staff with they powerful common key, even though I locked the safety lock. I was frightened to be woken up but the staff even know you were sleeping, he didn’t close the door but just asked me an idiot question which was regarding another tenant. Also, the whole property is always under construction so if you want to have a place for study, here’s not your option. The property management will also give the common key to construction workers so that the workers can get into your room anytime. None of the property staff will accompany them. Worst student accommodation I’ve ever lived but due to the housing shortage in Edinburgh, I have no choice.

Value for money
Location
Property management
Cleaning
Social spaces
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Silk Mill (previous provider) On 28th November 23
Student Review: 2.3 /5
By member1388024 On 24th June 23 verified Verified student

Worst experience ever! I pay 325 per week and this place sucks. The room and space are really small. Stuff come to your room without any notice. Hot water and wifi broke for multiple times. For the worst part, this place is a new apartment, however, for the 10 months i lived in here, 5 months are in construction. Constant drilling, giant noise all day just drive me crazy.

Value for money
Location
Property management
Cleaning
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Silk Mill (previous provider) On 28th November 23
Student Review: 5 /5
By member774976 On 16th January 23 verified Verified student

I’ve really liked living at Silk Mill, the amenities are great, there’s a wonderful amount of social spaces and the team is always ready to help!

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Silk Mill (previous provider) On 17th January 23
Student Review: 3.1 /5
By member474959 On 15th January 23 verified Verified student

We pay way too much for what we get. When moving in everything always dirty and the cleaning is really bad. The breakfast bar should also be much better as promised

Value for money
Location
Property management
Cleaning
Social spaces
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Silk Mill (previous provider) On 16th January 23
Student Review: 4.4 /5
By member1274954 On 15th January 23 verified Verified student

Management is excellent to the tenants and the staff this year. I am thoroughly impressed by their support in accommodating for all my needs and keeping check of my welfare when I was in physical pain. The community here does care for each other.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Silk Mill (previous provider) On 16th January 23
Student Review: 3.7 /5
By member974208 On 9th December 22 verified Verified student

The accommodation is nice but the management could get better. They need to improve the cleaning services.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Silk Mill (previous provider) On 13th December 22
Student Review: 2.9 /5
By member1374205 On 9th December 22 verified Verified student

Hermione Morris is great as is leasing manager Manon Sluysmans aswell as Andy Cooper. However everything else is to be desired.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Silk Mill (previous provider) On 13th December 22
Student Review: 2.3 /5
By member1073950 On 2nd December 22 verified Verified student

I strongly advise against anyone who wants to have a decent university experience staying here. Your personal safety is not guaranteed; in the three months I have lived here, I have already witnessed a number of break-ins. The security is obviously a joke. Additionally, the management staff is pretty careless; don't entrust them with any crucial letters or shipments. Even if they signed the receipt, they will still deny receiving it and refuse to accept responsibility for it or assist the residents in solving the problems they caused. Messy common areas with poor soundproofing are also an issue, but I will not be concerned.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Silk Mill (previous provider) On 7th December 22
Student Review: 4.9 /5
By member465778 On 28th January 22 verified Verified student

Not only the accommodation itself is incredible, but also the atmosphere and the community feel that the staff are passionately creating. Regular treats (such as doughnuts and smoothies from Hula!), parties (Oktoberfest, Halloween) and activities (yoga in the on-site gym) are regular occurrences here which, when you come to think of it, is mind-blowing! Silk Mill is truly more than just a student accommodation. It is a place to relax, study and socialize with incredible like-minded people! - Ekaterina

Value for money
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Property management
Cleaning
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Silk Mill (previous provider) On 4th May 23
Student Review: 4.9 /5
By member465643 On 25th January 22 verified Verified student

Silk Mill is a really nice place, there is a nearby bus stop and everything you beed is close to Silk Mill. The staff are amazing, events are so much fun, and the private studio is spectacular!

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Silk Mill (previous provider) On 4th May 23
Student Review: 4.9 /5
By member765620 On 24th January 22 verified Verified student

Silkmill has given me the opportunity to call this my second home. I’m from South Africa (which is really far away) so you know that I would’ve been extremely homesick. Although this was not the case because Silkmill has extremely friendly staff, exciting events that bring the students together, fantastic amenities (especially the gym) and incredible study spaces (insert heart eyes emoji)!! I have rebooked Silkmill for my next academic year and I did not make any second thoughts about my decision. -Luallan

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Silk Mill (previous provider) On 4th May 23
Student Review: 4.7 /5
By member865472 On 18th January 22 verified Verified student

This is a great place to live whilst studying in Edinburgh. Has great amenities which can be used 24/7 - even a gym! As I'm at Napier it didn't take me too long to get to classes either which I found super useful. 100% would recommend!

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Silk Mill (previous provider) On 4th May 23
Student Review: 4.1 /5
By member1165423 On 14th January 22 verified Verified student

An amazing venue for social students who like to study in luxury and make the most of their time together!

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Silk Mill (previous provider) On 4th May 23
Student Review: 4.9 /5
By member1164621 On 5th December 21 verified Verified student

The place is lovely and organises a ton of events every month which are free for the residents and the staff is also very helpful.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Silk Mill (previous provider) On 4th May 23

Considering Silk Mill?

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