0.3 mi
from nearest campus
View map
- 9 mins
- 6 mins
- 3 mins
Most helpful review
I've lived at New Bridewell for two years, and I can confidently say that it's been an excellent experience. The location is incredibly convenient, and the environment is very pleasant, making it a perfect place for students. One of the standout features of New Bridewell is the exceptional management team. They are very responsible, which was a crucial factor in my decision to continue living here for a second year. A special thanks to Karl, our dormitory manager, who deserves particular praise. Throughout the year, Karl has been incredibly helpful, often going above and beyond his regular duties. I've frequently seen him busy with maintenance tasks like elevator repairs, even outside of regular working hours. His promptness in replying to emails, even late at night or on weekends, has been particularly impressive.
Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
Bristol Hall Rankings
| Tower | #12 |
| The Rackhay | #13 |
| Hotwells House | #14 |
| Orchard Heights | #15 |
| New Bridewell | #16 |
| Studio 58 | #17 |
| Goldney Hall | #18 |
| Manor Hall | #19 |
| Nelson and Drake House | #20 |
| Clifton Hill House | #21 |
*Minimum 10 reviews required to be ranked.
Most helpful review
I've lived at New Bridewell for two years, and I can confidently say that it's been an excellent experience. The location is incredibly convenient, and the environment is very pleasant, making it a perfect place for students. One of the standout features of New Bridewell is the exceptional management team. They are very responsible, which was a crucial factor in my decision to continue living here for a second year. A special thanks to Karl, our dormitory manager, who deserves particular praise. Throughout the year, Karl has been incredibly helpful, often going above and beyond his regular duties. I've frequently seen him busy with maintenance tasks like elevator repairs, even outside of regular working hours. His promptness in replying to emails, even late at night or on weekends, has been particularly impressive.
Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
New Bridewell Information
| Telephone | 074 6985 5064 |
| Postcode | BS1 2BA |
| Price from | £380.00 per week for 25/26 (subject to availability) |
| Top tip | New Bridewell offers amazing student living in the heart of Bristol city centre! Contact the Resident’s Team for more info and to book! |
Room Types
Single Studios Bronze Studio
Single Studios Gold Studio
Amenities
This property offers Wi-Fi, Security team, CCTV, study room, games area, lounge, courtyard, cycle store, laundry facilities, events & on-site residents team. Discover more!
Popular
- Common Room
- Communal Events
- Library or Study Area
Features
- Common Room
- Communal Kitchen
- Storage Units
- Vending Machines
Internet Access
- Broadband
- WiFi
Laundry
- Coin-operated Communal Laundry
People/Staff
- Courtesy Officer (24-hour Patrol)
- Onsite Concierge
Recreational Facilities
- Communal Events
- Entertainment Room
- Outdoor Area
Security & Safety
- CCTV / Surveillance Cameras
Services
- Contents Insurance
Special Policies
- No Smoking
Study Support
- Library or Study Area
Transport
- Bike Storage
Travel Times
New Bridewell is located in the heart of Bristol city centre & is a 9-minute walk from Cabot Circus, a 10-minute walk from Bristol Cathedral, an 11-minute walk from Bristol Central Library & a 20-minute walk from Temple Meads Train Station & is within walking distance from restaurants, bars & shops.
UWE Bristol
City Campus9 mins6 mins3 mins0.3 mi
University of Bristol
Clifton Campus14 mins8 mins14 mins0.6 mi
University of Law
Bristol Campus15 mins5 mins14 mins1.2 mi
New Bridewell Biography
New Bridewell offers modern student accommodation in the heart of Bristol city centre! The property has amazing links to universities with the University of Bristol and BIMM a short ten-minute walk away and UWE Bristol just twenty minutes away. Being in the city centre means that you have a great selection of bars, restaurants and shops to explore.
Students can enjoy a fantastic social space with a TV area that has plenty of comfy seating as well as a games area. There’s also a great outdoor courtyard, a quiet study room and a friendly Residents’ Team to lend a hand whenever you need it. To ensure your stay is as convenient as possible, there is Wi-Fi, a cycle store, laundry facilities and a vending machine. To give you peace of mind, there is also CCTV and a security team.
If you are looking for independent living then New Bridewell is the place for you. You can choose from a range of stylish studios each with plenty of storage space, a roomy workstation, en suite shower room and mini-kitchen.
Book your room today!
Q&A
Q
Is this accomodation mostly comprised of first years? Are there many 2nd and 3rd year students residing?
By member1190572 On 30th August 23
Q
How big or what is the size of the standard ensuite in m2
By member870438 On 26th July 22
Q
How many people share a kitchen?
By member1362271 On 11th September 21
Hello,
Thank you for your enquiry.
We have 4-5-6 bedroom shared flats therefore 4,5 or a maximum of 6 people may share the kitchen.
If you book a studio, you will be the only person having access to your kitchen.
By Fresh New Bridewell On 11th April 22
Q
Are there lifts?
By member655964 On 8th April 21
Hello,
Thank you for your enquiry.
We do have a total of 6 lifts on site.
By Fresh New Bridewell On 11th April 22
Q
how big is a standard studio?
By member952419 On 19th November 20
Hello,
Thank you for your enquiry.
We have three different studio types:
-Bronze ( between 18 and 19m2);
-Silver (between 19 and 22m2);
-Gold (between 21 and 26m2).
By Fresh New Bridewell On 11th April 22
Q
Ask a new question about New Bridewell
Read New Bridewell Reviews
I am really grateful to have stayed at NewB for my first year. Mainly due to the support of Karl and Grace who are always there to help. My fridge started smelling and they had a spare to replace for us! We had some cleaner issues, however these were sorted by the end of the year. The fobs always worked well and there’s always someone at the front desk to help. Donell in security was my favourite 😄.
Thank you so much for this positive review! We are glad to hear that the team could assist you and that we helped make your stay memorable :) We wish you all the best for the remainder of your studies!
I absolutely loved my room and the view. The room was in good quality and so was the kitchen.
Thank you so much for this review. We are glad to hear you enjoyed our facilities!
Nice accommodation. Great location - close to the university and in the city centre, so there a lots of good shops nearby. Social events are frequent and have a lot of variety, so there’s something for everyone. However, silverfish are an issue to look out for.
Thanks for leaving a positive review! Its great to hear that you are enjoying our events and central location. If you are still encountering any issues, please get in touch with our team and we will be happy to assist you!
Great location. Rooms are good value for money compared to other accoms. Kitchen was plenty big for 4 of us. Staff was very helpful and quick with any problems.
Its great to hear that you are enjoying the spacious rooms and making the most of the communal spaces! We hope you continue to enjoy your stay with us :)
The staff were very kind, especially the manager, he was always an attentive listener and was on top of all our issues very promptly. I would definitely reccomend New Bridewell to other first year students!
Thank you so much for this review. Our team are always here for our residents and happy to help with any issues so this is great to hear! We hope you contnue to enjoy your stay with us
The location of new Bridewell was so convenient as it was within walking distance of all the shops and also the University of Bristol. There are also many bus stops linking to other places nearby. I was happy with how fast complaints and maintenance issues were addressed and the staff were very friendly. On the days I couldn’t go on campus to study, the study space was very nice to study in and I even got to read books from the collection provided in the study. Overall, I really enjoyed my stay at New Bridewell because it was very safe, spacious and in an excellent location.
Thank you so much for this amazing review, the team are so happy to hear this! Its great that you are enjoying the facilities and location at New Bridewell, we hope you continue to enjoy your stay with us.
Very nice building with good rooms. Often problems with the lifts which weren’t resolved for up to weeks.Staff always friendly
Thanks for leaving this review! Its great to hear that you are enjoying the rooms and staff are supporting you during your stay. We apologise for any issues regarding the lifts. Unfortunately certain maintenance delays are due to external factors beyond our control, however we pride ourselves in resolving issues for our residents in a timely manner where possible.
Everything was great!! The stuff and management were more than helpful!! The only negative was that there was some renovation going on and the workers were making so much noise, which is understandable. I had a great time anyway!!
Thank you so much for this review. Its great to hear that you enjoyed your time with us and staff were supportive during your stay! We sincerely apologise for any disturbances due to maintenance however we do so to provide the best experience for our residents and we thank you for your patience!
Social spaces and games a little dirty/needs replacing, but overall nb is really good and imo worth the price. Karl (manager) is fantastic and actually comes up himself to fix plumbing/do general repairs in a timely manner. Also a very friendly guy :)
Thanks for leaving this review! Were glad you are enjoying the accomodation and we were able to assist you during your stay. We hope you continue to enjoy your time with us!
I've lived at New Bridewell for two years, and I can confidently say that it's been an excellent experience. The location is incredibly convenient, and the environment is very pleasant, making it a perfect place for students. One of the standout features of New Bridewell is the exceptional management team. They are very responsible, which was a crucial factor in my decision to continue living here for a second year. A special thanks to Karl, our dormitory manager, who deserves particular praise. Throughout the year, Karl has been incredibly helpful, often going above and beyond his regular duties. I've frequently seen him busy with maintenance tasks like elevator repairs, even outside of regular working hours. His promptness in replying to emails, even late at night or on weekends, has been particularly impressive.
Thank you so much for this amazing review. Our team pride ourselves on resident services and its great to hear that we've been able to improve your stay! We hope you continue to enjoy your time with us and we cant wait to welcome you back for another year.
While majority of the staff were nice and helpful, those working as a security at night were either off to the supermarket or disappeared. I often need to wait for a long time to get my parcels. They were sometime also quite rude. Also, there is currently a construction work going on. I fully understand the building needs an upgrade. While they had minimised their disturbances and were friendly, I was woken up by two of their construction workers few days ago, and treated very rudely and asked me to leave the room early in the morning for them to do some work. I was extremely pissed and refused their entry. I definitely think New Bridewell needs to manage their contractor on their behaviour. Although I am a student, I am still a talent who pays rent. I should be treated respectfully.
I had a very positive experience living here in my first year at uni. The location was perfect, close to the city centre to go shopping and equally a short walk to campus as well as being very close to many social spaces and activities happening around Bristol
Would rather live elsewhere. The kitchen in our flat only get cleaned probably once every 3 weeks whereas my mates in other halls said their kitchens get cleaned 2 times a week. The heater can only stay on for at most 2 hours and it's not allowed to have electrical appliance in rooms. No hoover for the flat! There are only limited hoovers in the reception and as I live in Block C, I literally have to go to the other building to borrow one! They say time for parcel collection is 10am to 12pm but when I got there at 10pm, the room was locked and no one was there. I visited multiple times between 10-12pm but it was all the same!
Thank you for your review. Our apologies that you found difficulties on the site. As you can imagine due to the site, we do only provide hoovers in the reception which all tenants have access too. We restrict hoover collection to the office only as a matter of reducing appliance turnover and is no way meant to take away use of hoovers for tenants to use. Our parcel times are made aware to every tenant on checkin and notices are placed on the door to remind tenants of that. From time to time we are required to be elsewhere, and sometimes that means shutting the office for the briefest of periods. We are sorry that you found the experience of the site not to your expectations. We are always striving to improve our service and invite feedback on all areas were we can improve. We invite all our tenants to report any issues and problems they maybe having.
I would have left New Bridewell a great review BUT the water stopped working in my block and it wasn’t fixed for 8 days, meaning I couldn’t shower or even flush my toilet. The accommodation ran out of bottled water to give us and it took them over a day to bring me any. The first floor flooded with water when it tuned on for a bit. They’ve had issues with the pipe work in previous years too. They promised us financial compensation and we’ve received none. I paid £176.50 a week for this.
Dear Resident, Thank you for taking the time to review your stay at New Bridewell I am sorry to hear you were less than satisfied with your stay. Our team is working hard to ensure all affected residents have received adequate compensation; please get in contact with us if you did not receive any reimbursement and we will pass your details to the relevant team. Kind regards The Residents' Team
Great location and very helpful and friendly staff. Covid made the social experience difficult therefore I cannot comment on what it would be like during a normal year. Very clean and well organised building.
Dear Resident, Thank you for taking the time to review your stay at New Bridewell I am pleased you were satisfied with the service provided by our staff members although the impact Covid had on social life and events. I wish you will have the opportunity to come back to New Bridewell and live the full experience. Kind regards The Residents' Team
Just avoid new bridewell it has been 3 years and they still cannot fix the pipe issues! They cut off water every now and then
Dear Resident, Thank you for taking the time to review your stay at New Bridewell I am displeased to read you were less than satisfied with your stay. As you are aware, New Bridewell is a huge prooperty and, in order to maintain it in a good status and to comply with national regulations, we are required to arrange and carry out regular and necessary repairs. I am sorry you were affected by water cut off but I would like to ensure that every actions is taken to guarantee the Safety and Security of our residents, staff members and premises. Kind regards The Residents' Team
i have taken a studio located on the 14th floor that was managed by UOB, it felt like an apartment it was really amazing, the staff are very friendly, maintenance is good but I heard there was a problem at maintenance at block A I was at block B,so everything was amazing
Dear Resident, Thank you for taking the time to review your stay at New Bridewell I am glad our staff was friendly to you and were able to assist you during your stay. We take pride of our customer service and we really appreciate your feedback. As any residential property, maintenance issues may occur. We are committed to address them promptly in order to guarantee the safety and security of our residents and team members. I am also delighted to read you were more than satisfied with your flat and hope you will consider New Bridewell in future. Kind regards The Residents' Team
The rooms are on the smaller side, but are really nice, and the kitchens are big with sofas too. The staff team are also super friendly and helpful, and the location is amazing. However, because it is so central there is often noise during the day and at night (eg. building works, parties, drunk people, street noise etc), but the ease of getting everywhere makes up for this.
Dear Resident, Thank you for taking the time to review your stay at New Bridewell I am delighted you were satisfied by the service provided by our Team. We take pride of our Customer Service and will pass your feedback to our staff members. I am also glad you were pleased with your accommodation, although finding your bedroom to be small. Central location can be both convenient, since it provides easy access to local amenities, and noisy due to the fast-paced environment. We do appreciate your feedback and hope you will recommend us in future The Residents' Team
A little bit noisy but it's okay. Everything else is great.
Dear Resident, Thank you for taking the time to review your stay at New Bridewell We are coommitted to guarantee our residents a pleasant and problems-free stay. I am delighted you were highly satisfied with the service provided. .Central location can be both convenient, since it provides easy access to local amenities, and noisy due to the fast-paced environment. We do appreciate your feedback and hope you will recommend us in future The Residents' Team
Staff are super friendly! Great central location. Study space is extremely convenient but can get crowded, especially near exams. Rooms are really nice, although doors not entirely soundproof, so doors closing along the corridor are quite audible.
Dear Resident, Thank you for taking the time to review your stay at New Bridewell I am delighted you were highly satisfied with the service provided by our teams members and with your accommodation. We do appreciate you mentioned the noise caused by flat internal doors closing since it helps us improving our property amenities and therefore guaranteeing our residents a better stay. I am also glad you were able to enjoy the quietness of our study area although crowded exam times. Hope you will recommend us in future The Residents' Team
The reception staff at New Bridewell have been friendly, helpful and cheerful, making loving here the best possible experience. If there has ever been a problem they are quick to sort it and always happy to help. The facilities are great, and makes for a great standard of living. The location is the best as you’re so close to the city centre and just a short walk to uni. After living here for my first year i’ve decided to book a studio for my second year, as the experience has been so good.
Hi there, and first of all we are so happy to hear you have booked a studio with us for September! Thank you very much for such kind words, it's so good to know that we are able to make a difference and give our residents the positive experience they deserve. Here's to another positive year at New Bridewell!
This place has it ALL!!! Central location and I mean slap bang in the centre of town. Great rooms with big windows, a big bed and a shower. Good sized study area with a nice social area with a pool table. And the best of all the best reception staff you can find, these guys will absolutely help you with everything and they always have time to listen to you. These guys absolutely make this place.
Dear Resident, Thank you for taking the time to review your stay at New Bridewell It is always a pleasure to read such a good feeback as yours since it demonstrates our hard work has been recognised by our residents. This will be passed to our staff members who will certainly appreciate it. I wish you will recommend us in future The Residents' Team
New Bridewell were there for me when I had to move out of a previous accommodation. It was the best decision I made. I am so so happy living here. I feel safe and welcome! The staff are amazing with any queries you have or even just for a chat. Couldn’t recommend this accommodation enough!!
Dear Resident, Thank you for taking the time to review your stay at New Bridewell I am glad you consider New Bridewell as the best decision you made and that you are fully enjoying your stay at our property. We take pride of our customer service and your feedback will be passed to our team. I hope you will recommend us in future The Residents' Team
Super friendly staff, the place feels so clean and modern. Would definitely recommend. Great location
Dear Resident, Thank you for taking the time to review your stay at New Bridewell I am pleased you fully enjoyed your stay at our property and our team was able to support and assist you. We take pride of our customer service and your feedback will be passed to our staff members. I hope you will recommend us in future The Residents' Team
Love the staff at the reception. Extremely helpful every time
Thank you so much for your lovely review, we're very happy to know you found us helpful at all times!
I have lived in this accommodation for all my course duration, because the place in totally awesome. I mean the location is very convenient. My university is 18 minutes walk, Cabot circus is 6 minutes walk and so many fun places are walkable distance. And whenever I have maintenance issues, the accommodation team takes care of it within 2 or 3 days. Also, we have beautiful social and study space with tiny library :) Apart from all these, the people from the reception and the managers are so friendly and totally awesome, who always makes me feel at home.
Dear Resident, Thank you for taking the time to review your stay at New Bridewell I am pleased you fully enjoyed your stay at our property and were satisfied with the service provided by both our Office Team and Maintenance Technician. We are committed to guarantee our resident a flawless and pleassant stay and your review demonstrates our hard work has been appreciated and recognized. I hope you will recommend us in future The Residents' Team
Amazing place to live in Bristol, very close to the city centre and bus stops. Staffs are super welcoming and friendly -- would highly recommend!
Dear Resident, Thank you for taking the time to review your stay at New Bridewell I am extremely pleased you enjoyed your stay and were satisfied with the service provided by our staff members. Hope you will recommend us in future Kind regards The Residents Team
My experience in New Bridewell was not very social.
Dear Resident, Thank you for taking the time to review your stay at New Bridewell I am sorry to hear your experience was not social. As you are aware, Covid-19 affected social life and events and we, as student accommodation providers, had to adapt our day-to-day operations in order to guarantee the Safety of our residents and staff. This meant running events on Social Medias rather than in person. Now, that we are slowly going back to normality, we will be able to offer our residents a wider range of events and socialisation opportunities. I hope you will consider coming back to New Bridewell in future The Residents' Team
The best accommodation you can get without giving up a fortune. It gets hot over the summer months
Dear Resident, Thank you for taking the time to review your stay at New Bridewell I am extremely pleased you enjoyed your stay, although considering our accommodation hot during summertime. We do appreciate your feedback and we will take it into consideration in order to improve facilities provided to our residents. Hope you will recommend us in future Kind regards The Residents Team
New Bridewell has the best staff I could ever wished. They are all really professional, kind and competent in their duties. If this is your first time outside your parents' home, New Bridewell in the best place to do first experiences living alone or with other flatmates.
Wow, what a lovely thing to say. Thank you for such kind feedback. We really do try our best to ensure that everyone has a positive experience with us, especially if this is their first time away from home for a long period. Our main goal is to create a fun, welcoming and friendly environment for residents and this is something we intend to continue for the forseeable future. Have a great Summer!
The staff are very welcoming and pleasant.
Dear Resident, Thank you for taking the time to review your stay at New Bridewell I am extremely pleased you were satisfied with the service provided by our staff;we would not be able to offer you the best experience ever without them. Your comment will be passed to our Team member who will certainly appreciate it. Hope you will recommend us in future Kind regards The Residents Team
Nice halls (double bed and ensuite), however if you want any form of social life, do not go here. The halls are more like a hotel, good luck making any friends if you don't play sport/know somebody already.
Dear Resident, Thank you for taking the time to review your stay at New Bridewell I am pleased you were satisfied your accommodation layout. I am sorry to read you found it difficult to meet new people at our property. We really encourage socialisation between our residents and our team is also committeed to organize weekly social events As you are aware, Covid-19 affected social life and events in the last few years and we, as student accommodation providers, had to adapt our day-to-day operations in order to guarantee the Safety of our residents and staff. This meant arranging events on Social Medias rather than in person. Now, that we are slowly going back to normality, we will be able to offer our residents a wider range of events and socialisation opportunities. I hope you will consider coming back to New Bridewell in future The Residents' Team
Overall I liked living at New Bridewell. Normally there was a good service and there were also people I could go to in case something was wrong or broken. Sometimes, it took longer than expected to solve a problem (e.g. last year I had a crack in my wall and for a while I was not sure whether it was safe to stay in the flat or not). But everything was solved, eventually. However I believe that the cost of the accommodation is really high compared to the dimension.
Dear Resident, Thank you for taking the time to review your stay at New Bridewell I am pleased you enjoyed your stay at our property and our staff was able to support you. I am sorry to read in one occasion your maintenance issue was not promptly dealt with. This will be investigated. I do appreciate your feedback regarding our weekly cost. We aim to provide our resident value for money products and services. Your comment will be passed to the relevant team. Hope you will recommend us in future Kind regards The Residents Team
New Bridewell is a very good accommodation to live in a friendly environment. The location is amazing if you want to be in the heart of the city center.
Dear Resident, Thank you for taking the time to review your stay at New Bridewell I am glad you enjoyed your stay and our student accommodation enviroment. We aim to make all our resident feel part of New Bridewell community and your comment repays us of all our efforts. I am pleased you also appreciated the location and hope you were able to discover the amazing city of Bristol. Hope you will recommend us in future Kind regards The Residents Team
Great place to live, so close to city centre
Dear Resident, Thank you for taking the time to review your stay at New Bridewell I am glad you enjoyed your stay and the location was convenient to you. We are committed to offer our residents the best experience ever and your feedback repays back all our efforts. Hope you will recommend us in future Kind regards The Residents Team
nice location, friendly staff, quite expensive
Dear Resident, Thank you for taking the time to review your stay at New Bridewell I am extremely pleased you were satisfied with the location and the service provided by our staff;we would not be able to offer you the best experience ever without them. We aim to provide our resident value for money products and services; I am sorry to read you considered our accommodation to be expensive. Hope you will recommend us in future Kind regards The Residents Team
Social spaces were not well mannered nor respected by other students
Dear Resident, Thank you for taking the time to review your stay at New Bridewell We do aim to create a friendly environment where all our students feel at their ease and are able to leave peacefully; I am sorry to read you were not happy with other students' behaviour in the social spaces but I would like to reasurre that, having CCTV monitoring 24/7 all our communal areas, we are able to take follow-up actions and prevent anti-social behaviours from happening again. Hope you will recommend us in future Kind regards The Residents Team
Awesome! Loved the few months I spent there :)
Hi! Thank you for the kind feedback, we're very happy you loved your time at New Bridewell, have a great rest of your Summer!
Wifi is a little bit slow but other than that everything is execellent
Dear Resident, Thank you for taking the time to review your stay at New Bridewell I am pleased you enjoyed your stay at our property and our staff was able to support you. I do appreciate you mentioned the Wifii speed needs improvement; this has already been brought to our attention and our Network provider has carried out necessary improvements. Hope you will recommend un in future Kind regards The Residents Team
New Bridewell has extraordinary environment, it's the ideal place to stay as a student.
Dear Resident, Thank you for taking the time to review your stay at New Bridewell I am extremely pleased you enjoyed your stay. We are committed to offer our residents the best experience ever and your feedback repays us back of all our efforts. It will be passed to our Staff members who will certainly appreciate it. Hope you will recommend us in future Kind regards The Residents Team
very central, great location, very modern bedrooms and flats, nice social space, security is quite strict
Dear Resident, Thank you for taking the time to review your stay at New Bridewell I am pleased you enjoyed your stay at our property and our staff was able to support you. I am sorry to read you were less than satisfied with our security service. We and our partner have the responsibilty to ensure both our residents and staff are safe and secure;this means we may need to reinforce application of house policies and strict rules. Hope you will recommend this in future Kind regards The Residents Team
Covid-19 has hampered my experience somewhat but the facilities themselves are pretty decent. Being on the 11th floor I had a great view from both kitchen and room. Everything was very nice and clean. Social spaces weren’t great and I really feel like I only know my flatmates, this is bc the social room has been closed all the time I’ve lived here and the study room isn’t terribly inviting. Staff seem nice enough from what I’ve experienced but I have heard bad stories from others. Location is cool, I enjoy the long walk upto the downs- however being so close to the police station isn’t fantastic- furthermore I don’t always feel comfortable going to and from the Tesco at night what with the fairly large jakey population. All in all I like New Bridewell and would recommend it to others.
Dear Resident, Thank you for taking the time to review your stay at New Bridewell I am pleased you enjoyed your stay at our property and our staff was able to support you although Covid-19. I regret to read you were less than satified with our Social space and study area. I do appreciate the fact you considered the effect Covid-19 had on our social events. We had to adapt our day-to-day operations in order to guarantee the safety of our residents and staff. Now, that we are slowly going back to normality, we will be able to focus more on social gatherings. I am glad you could take advantage of our location and enjoyed your long walks. Kind regards The Residents Team
obviously with covid it's hard to appreciate the social side of the accommodation but in most other aspects NB has been good, the staff are super nice, the location is great, you get the odd issue but the management is good and they were usually happy to replace broken appliances. The wifi's pretty bad but they're supposedly fixing it and the cleaning is good but you have to be diligent in booking full kitchen cleans. BIG note prepare to have your wallet absolutely drained by circuit laundery.
Dear Resident, Thank you for taking the time to review your stay at New Bridewell I am pleased you enjoyed your stay at our property and our staff was able to support you although Covid-19. I regret you were less than satified with our Wifii speed; this has already been brought to our attention and our Network provider has carried out necessary improvements. I do appreciate the fact you considered the effect Covid-19 had on our social events. We had to adapt our day-to-day operations in order to guarantee the safety of our residents and staff. Now, that we are slowly going back to normality, we will be able to focus more on social gatherings. Your feedback regarding Circuit managed laundry area will be passed to our partner. Hope you will recommend us in future Kind regards The Residents Team
Everything is pretty good, the staff in reception are absolutely amazing and lovely and have made living here during the pandemic so much better. The only reason i rated the social experience and spaces not as high is due to the pandemic as we can’t really be social. everything else is really good :) (apart from circuit laundry lmao)
Hi there, and thank you so much for this positive review! It's really nice to know that we we were able to make living here during the pandemic a positive experience for you, even with all that was going on. Thank you for your feedback on Circuit Laundry as well, this is something we will definitely take into account for the future.
Friendly staff members, nice bedrooms with beautiful views (depends on floor). The location is right in the centre of Bristol and everything is near you. Prices are good for the place you stay in, however, my only issue would be if there were bigger social spaces for better experiences but overalll it's worth to live in New Bridewell.
Dear Resident, Thank you for taking the time to review your stay at New Bridewell I am pleased you enjoyed your stay and were satisfied with the accommodation provided. I do appreciate your suggestion regarding our social spaces; we will take your comment into consideration to improve our facilities and our students'experience. Hope you will recommend us in future Kind regards The Residents Team
New Bridewell is a really nice environment to live in, the staff are always so helpful and the communal areas are perfect if you want to use them. The location is so central and there is anything you need within a 5 minute walk.
Dear Resident, Thank you for taking the time to review your stay at New Bridewell I am pleased you enjoyed your stay and were satisfied with theaccommodation and the support offered by our onsite team. I will pass your feedback to our team members who will definitely appreciate it. Hope you will recommend us in future Kind regards The Residents Team
Only reason I’ve had to rank social stuff low is because of Covid! If there was an N/A option, I would’ve clicked it 🥴 Otherwise, New Bridewell has been such a lovely place to live. My room is modern and relatively spacious, same for the kitchen/living room. Windows keep most sound out so despite being right on the main road, the noise isn’t too bad. Soundproofing between rooms is brilliant. The staff are brilliant - so, so friendly and do everything they can to help you feel comfortable. Location is ideal, barely a 5min walk from Tesco and just a tad further for Cabot Circus. Bit of an uphill trek to campus/student health service/clifton though - not that it’s mattered too much this year, and ofc there are plenty of buses. New Bridewell use Glide wifi which despite not being the easiest to set up has always been reliable and fast. Maintenance comes relatively quickly if you’ve got an issue & cleaners every 2weeks! Shared hoovers for the whole building is a bit annoying though.
Dear Resident, thank you for taking the time to review your stay at New Bridewell We are happy to read you enjoyed your stay with us despite the impact covid had on social event. Hope you will reccomend us in future Kind regards The Resident's team
A really nice, modern accommodation in a great location. I enjoyed my experience here and I liked the fact that the study room was available to students as it would have been difficult for me to always have to study in my room throughout the pandemic. Most of the staff were kind and helpful.
Dear Resident, Thank you for taking the time to review your stay at New Bridewell I am pleased you enjoyed your stay and were satisfied with our facilites and the support provided by our team members. Hope you will recommend us in future Kind regards The Residents Team
New bridewell is a fantastic place to live. Felt very supported especially with the friendly staff- Juliette has been AMAZING! The rooms are big and spacious and the en-suite bathrooms are fantastic. Definitely one of the pricier options to stay in BUT worth the money. Location is great however can be noisy as the accommodation is directly on the main road in the city centre but this doesn’t bother me all that much! WiFi is a bit slow- have had to use my own hotspot several times during zoom meetings but all in all, a friendly Social place to live
Dear Resident, Thank you for taking the time to review your stay at New Bridewell I am very pleased to read you enjoyed your stay with us and were satisfied with the service provided by our team. I am sorry to read you were less than satisfied with our Wiffi; this has already been investigated with our supplier and a faster and more reliable connection has been setup. Central location can be both convenient and inconveniente. I am glad that, despite the noise, you were satisfied with Bristol and New Bridewell had to offer. Hope you will recommend us in future Kind regards The Residents' Team Hope you will recommend us in future Kind regards The Residents' Team
Best management team, nice well-kept property, and high return for money. Tgouh the staff offered many fun stuff online, I missed physical social interaction thanks to Covid. Highly recommended:)
Dear Resident, Thank you for taking the time to review your stay at New Bridewell We are very please to read you enjoyed your stay with us and were satisfied with the service provided by our team. We can definitely relate to your feelings in regard with social interactions, Covid had a strong impact on everyday life and in order to guarantee the safety of all our residents we had to run our events on social medias rather than in person. Now that life is slowly going back to normality, we will focus more on in person social events. Hope you will recommend us in future Kind regards The Residents' Team
The location is perfect and it is really modern and comfortable inside. I was worried about how noisy it wold be living in the city centre but it is really well sound-proofed so my room is like my own private sanctuary where I can look out across the city. The team in reception are so lovely and welcoming, you can ask them anything. Admittedly, it is quite an expensive accommodation option but I feel it was definitely the right choice for me.
Dear Resident, Thank you for taking the time to review your stay at New Bridewell I am pleased you enjoyed your stay and were satisfied with the accommodation provided and the service provided by our team. I do appreciate you mentioned our accommodation cost; we aim to offer our residents value for money products and services and I am glad that, although the cost, you were satisfied with your choice. Hope you will recommend us in future Kind regards The Residents Team
This accommodation located in central Bristol. All the staffs here are very friendly.
Dear Resident, Thank you for taking the time to review your stay at New Bridewell I am pleased you enjoyed the location and hope you had the chance to discover the amazing Bristol. We take pride of our customer service therefore, we are very satisfied of receiving such a positive feeback. Your comment will be passed to our team who will certainly appreciate it. Hope you will recommend us in future Kind regards The Residents Team
I strongly recommend this accoms to degree students. The location of new bridewell is super great, very convenient to most shops and stores. It is located near to city shopping Centre. Few minutes to many brand shops, supermarkets such as M&S, Tesco, Chinese markets and so on. The facilities of the accoms are quite good. Especially the management team of accoms is pretty good, and they are really warm hearted, the security guard is working 7/24. The laundry room is cleaned every day. If have to give a shortcoming that I think only the WiFi connection, lower levels of WiFi connection is really great, very higher level May got a bit slow when having online classes.
Dear Resident, Thank you so much for your review – it is both greatly appreciated, and also very helpful for potential first year residents. We are very lucky to be in such a great location. We work hard to keep the building in a great condition for you, and it is great to have residents who respect this as their home away from home. However, what really makes New Bridewell special is our lovely residents like you; you really do drive our fantastic staff team. In regards to the WiFi speed, it would be good to report any issues to Glide, the internet provider. With any reported issues they can run maintenance and fix any issues with speed. Please let us know if you have any questions! Many thanks, The Accommodation team.
receptionists should prepare health tool box, and I suggest all doors being replaced by rfid controlled ones which reduce inconveniences using keys
Dear Resident, Thank you ever so much for your suggestions – they are greatly appreciated. We would like to take this opportunity to resolve the queries you have. Although you may not be able to see it, we have a fully stocked ‘health toolbox’ or ‘first aid kit’ available in reception 24 hours a day. If you believe you require any items from it, please ask a member of the office or security staff who would be very happy to assist you. Alternatively, the closest place where you are able to purchase most health items you need would be Boots, just a 5 minute walk away. Regarding the aforementioned personalised key fob system, please feel assured that it is very beneficial for the health and safety of residents, and building maintenance, to have it this way. If we had combination locks on every door, it may he harder for staff to assist when a resident cannot enter their room e.g. left key in room, in an emergency, or maintenance instances. If you lose your key fob at any time, we will deactivate it and a new one can be issued to you straight away. Just pop down to reception and ask a member of the office staff. Please don't hesitate to contact the accommodation team if you have any further suggestions or questions for us. Many thanks, The Accommodation team.
This is a really great place to start off at uni, really comfortable living and only 15 minutes walk from camous. Staff are all very friendly, rooms are really nice with ensuites and kitchens are nice and spacious. really close to city centre and shopping district. All in all love living here
Dear Resident, Thank you so much for your review – it is both greatly appreciated, and also very helpful for potential first year residents. We are very lucky to be in such a great location. We work hard to keep the building in a great condition for you, and it is great to have residents who respect this as their home away from home. However, what really makes New Bridewell special is our lovely residents like you; you really do drive our fantastic staff team. Please don't hesitate to contact the accommodation team if you have any questions for us. Many thanks, The Accommodation team.
The house holder (reception) is really nice! We have activities at regular intervals, in almost every festivals. All the equipments in my room are new, cleaner will clean the common space once a week. Overall, it's a really nice place to live, I'd like to recommend it!
Dear Resident, Thank you very much for your review- it is greatly appreciated. We are very proud as a team to read your feedback and we would like to thank you very much for your kind words. It is so fun getting to meet all our residents like you during our regular events. You can keep track of these on our social media platforms, just search @NewBridewell to see! We are always looking for suggestions for events, so make sure to let us know which ones you prefer from others. Please don't hesitate to contact the accommodation team if you have any questions for us. Many thanks, The Accommodation team.
The house holder (reception) is really nice! We have activities at regular intervals, in almost every festivals. All the equipments in my room are new, cleaner will clean the common space once a week. Overall, it's a really nice place to live, I'd like to recommend it!
Dear resident, Thank you very much for your recommendation- it is greatly appreciated. We are very proud as a team to read your feedback and we would like to thank you very much for your kind words. It is so fun getting to meet all our residents like you during our regular events. You can keep track of these on our social media platforms, just search @NewBridewell to see! We are always looking for suggestions for events, so make sure to let us know which ones you prefer from others. Your comment on cleanliness will also be passed on to our housekeepers, who do work hard to attend every kitchen and public area each week. Please don't hesitate to contact the accommodation team if you have any questions for us. Many thanks, The Accommodation team.
Great halls, and great staff team! Although maintenance could be done abit quicker, lots of things reported then never fixed! Met some great people living in these halls!
Dear Resident, Thank you very much for your feedback - it is greatly appreciated. We are proud to read that you think the building and team are great, thank you for your kind words. Our lovely residents like you make the building as great as it is! That being said, we would like to assist you with the maintenance side of things. Please make sure to use the portal to log your maintenance issues. Here you can pick a time which is suitable for you, and let us know exactly what the issue is. We then give this straight to our Maintenance Operative. Just click on ‘log in’ at the top of this page: https://freshstudentliving.co.uk/property/new-bridewell/ . If you are having any problems in logging in, please come and speak with the accommodation staff anytime between 8am and 6pm Monday – Friday. Although our out of hours security are great – they will not know how to log into the portal. Please do not hesitate to contact the accommodation team if you have any further suggestions or questions. Many thanks, The Accommodation team.
room’s really nice and spacious, feels clean. kitchen too! going to miss this room when i leave
Dear Resident, Thank you very much for your helpful review and feedback - it is greatly appreciated. We are so pleased that you like your room, and kitchen. Our aim is to ensure continuity in each bedroom, bathroom and kitchen with fixtures and fittings. Our housekeepers are a fundamental part of our team at New Bridewell, as you have kindly mentioned, they work hard to keep the public areas as well as shared flat kitchens super clean. We will pass on your kind words to them. We wish you all the best of luck for your future uni years in amazing Bristol. We would be delighted if you wished to stay at New Bridewell next year, you can always enquire about re-booking with the accommodation team. Please don't hesitate to contact us if you have any suggestions or questions. Many thanks, The Accommodation team.
Hands down the nicest student accommodation ever! Easy access to everywhere, such as uni, town and clubs (you potentially will live in swx) etc, and lovely staff, always able to offer a helping hand! The rumours of NB not being very social worried me as I read reviews, but it really depends on the person, if you’re willing to go out and meet up with new people on the first few weeks you can find friends for life, you just have to put yourself out there. Another benefit is the study room, sooooo good for when you need that quiet space to get work done away from your flat. Honestly, couldn’t recommend enough!
Dear Resident, Thank you very much for your feedback - it is greatly appreciated. We are very proud as a team to read your review and we would like to thank you very much for your kind words. We would also like to thank you so much for how detailed you have been in your recommendations – such great advice for any potential residents. Make sure to regularly check out our social media platforms on @NewBridewell, as well as our ‘What’s on’ posters displayed around the building to see everything happening in our social spaces too. Good luck studying…and have fun at SWX! Please don't hesitate to contact the accommodation team if you have any suggestions or questions for us. Many thanks, The Accommodation team.
This accommodation is very homely hence why I’ve lived here for 3 years. Its location is superb, you have all your go to stores around and it’s close to uni. Also, a staff is available on site every day of the week in case you need help with anything and they are really friendly. Importantly, the security is really good, I feel safe here.
Dear resident, Thank you very much for your feedback - it is greatly appreciated. We are very proud and delighted as a team to read your review. We would like to thank you very much for writing such a helpful review for potential residents. We absolutely love that lots of residents, just like you, choose to stay at New Bridewell for the whole of their uni years. Our main priority is for you to love living here, feeling safe in a fantastic location. It’s great that you have taken advantage of the longer, full year tenancy. We hope to see you around soon! Please don't hesitate to contact the us in the accommodation team if you have any suggestions or questions. Many thanks, The Accommodation team.
Great place to live, very modern and spacious. The rooms do differ, not all like the pictures. Location is good for city centre access, but getting up to uni can be an uphill struggle. Saying this, I do really enjoy living here. It’s such a nice room :)
Dear Resident, Thank you very much for your helpful feedback - it is greatly appreciated. We totally understand about the hill! At least Bristol has some lovely views, being on different levels. For those days when you are not up for the hill, it is worth enquiring at your student union, as we know some universities offer free bus travel. Which is handy for New Bridewell, as there are two bus stops either side of us! Thank you for mentioning that you like the modern rooms, and enjoy living here. We offer room viewings for any potential residents so that they can see the exact lay out as you are right – although the furniture and bathrooms are the same, there are a few different lay outs around the building. Please don't hesitate to contact the accommodation team if you have any suggestions or questions. Many thanks, The Accommodation team.
Great Facilities and amazing staff. Not the most sociable but perfect location.
Dear Maya, Thank you ever so much for your review of New Bridewell – we really appreciate it! We love that you have pointed out about the social aspect; this gives us the opportunity to point you in the direction of finding out about the times and dates of our upcoming social events. Please head to our social media pages for regular updates by searching for @NewBridewell on Instagram, Facebook and / or Twitter. Also, make sure to check out the ‘What’s on’ posters located around the building and in reception. Perheps best of all, make sure to pop into the office and ask the team. We are a very sociable bunch ourselves, so would love to have a chat at any time. With that being said, we appreciate your kind words about the team and lovely building very much. It truly is our residents like you that make New Bridewell the fantastic place it is! Many thanks, The Accommodation team.
City centre location close to shops and restaurants.
Dear Resident, Thank you very much for your helpful recommendations about New Bridewell. It is great to hear that our residents enjoy living in such a central location; there really is something for everyone just a short walk away. Bristol has so much to offer, especially in terms of shops and eateries. Being in the centre is also useful for commuting to uni and back! Please do not hesitate to contact a member of the accommodation team if you have any suggestions or questions for us. Many thanks, The Accommodation Team
Please build us a smoking area :) it's not nice when it's raining and there is already a crackhead sat under the only sheltered bit outside :))
Dear Resident, Thank you ever so much for your suggestion and feedback- it is greatly appreciated. We have closely considered your review, and we do agree that this mustn’t have been a nice experience for you. Your safety and wellbeing is paramount to the team at New Bridewell. That is a reason for us being a 24 hour manned site. If you do come across someone near the designated smoking area outside our main gates, please alert a member of the accommodation team, or the security guard who is on that day/night. We will very happily ask them to leave. CCTV covers the main gate, which is next to the designated smoking area. We are in the process of getting additional CCTV to cover the sheltered area you mentioned in front of the retail unit as we appreciate that you may choose to move there in adverse weather conditions. Until this happens, please feel free to borrow an umbrella from reception. Please don't hesitate to contact the accommodation team if you have any further suggestions or questions. Many thanks, The Accommodation team.
Friendly staff all really helpful, great facilities couldn’t recommend it more!
Dear Resident, Thank you ever so much for your lovely feedback - it is greatly appreciated. Reading your kind words makes us feel so proud of all the team here; we do it for our wonderful residents like you! It does also help that we are lucky to have such good facilities, and we are happy that you enjoy them whilst living at New Bridewell. Please don't hesitate to contact the accommodation team if you have any further suggestions or questions. Many thanks, The Accommodation team.
Great Fresh Student Living staff, very attentive, helpful and friendly
Dear Resident, Thank you very much for your feedback - it is greatly appreciated. We are very proud as a team to read your review, and are grateful for your kind words. We absolutley love getting to know all of our residents, and helping them settle into their home away from home in the centre of Bristol. Please don't hesitate to contact the accommodation team if you have any further suggestions or questions. Many thanks, the Accommodation team.
Great accommodation. But, when I came here, my room was in deplorable condition. So, better cleaning standards before students come to the accommodation on September will be highly appreciated
Dear Resident, Thank you very much for your feedback - it is greatly appreciated. We are very happy that you think your accommodation is great. However, it is so important for us that you feel as if New Bridewell is your home away from home as soon as possible. We totally understand that if you discovered your room in a condition you found unsuitable, this may not have been the case straight away. During check in weekend, we have professional cleaning teams on site who are able to come into your room and clean any areas which you decide need extra attention. They work tirelessly to clean and check all rooms ready for check in weekend, but here may sometimes be areas missed, so we have them ready to help when you arrive too. Please don't hesitate to contact the accommodation team if you have any further suggestions or questions. Many thanks, The Accommodation team.
Very close to city centre, nice facilities and friendly people. View from window might not be the best but acceptable regarding other conditions.
Dear resident, Thank you very much for your feedback - it is greatly appreciated. We are very proud as a team to read your review and we would like to thank you very much for your kind words. Please don't hesitate to contact the accommodation team if you have any suggestions or questions. Many thanks, the Accommodation team.
Honestly couldn’t be happier, best staff, best location and wouldn’t chose anywhere else,
Dear resident, Thank you very much for your feedback - it is greatly appreciated. We are very proud as a team to read your review and we would like to thank you very much for your kind words. Please don't hesitate to contact the accommodation team if you have any suggestions or questions. Many thanks, the Accommodation team.
Quiet and conveniently located for university students (the Christmas steps can be quite tiring en route to lectures, but this is outweighed by the nearby Tesco Metro and 2 oriental supermarkets). Friendly and helpful staff (learn how to use the portal to report maintenance issues). Rooms are a comfortable size with storage space underneath the bed. Lockable gate and doors to enter the hall and flats provide a degree of security.
Dear resident, Thank you very much for your feedback - it is greatly appreciated. We are very proud as a team to read your review and we would like to thank you very much for your kind words. We are always trying to put our residents at the center of everything that we do as we are passionate by giving the best service ever. We are also glad that you feel safe living with us - it is a very important point when you have to choose a student accommodation. Please don't hesitate to contact the accommodation team if you have any suggestions or questions. Many thanks, the Accommodation team.
New Bridewell has an amazing location. I feel lucky spending my first year here.
Dear resident, Thank you very much for your feedback - it is greatly appreciated. We are very proud as a team to read your review and we would like to thank you very much for your kind words. We are the lucky ones to deal with such fantastic residents! Please don't hesitate to contact the accommodation team if you have any suggestions or questions. Many thanks, the Accommodation team.
Really a noise accommodation!!! Block C 214 or 216, the room in the opposite of 217, always have party and shout in the corridor in 12 p.m or later! And the yard always have someone talked loudly in the midnight. Besides, there is a bar located in the opposite of the accommodation's gate, which is really noisy.
Dear resident, Thank you very much for your feedback - it is greatly appreciated. We are very sorry that you are experiencing such noise problems but you are very welcomed to contact the accommodation team 24/7 if you have any noise complaints - we will be very happy to help you straigthaway and to ensure that you can enjoy calm and peace in your room. Regarding the noise coming from outside the residence, it might be due to our incredible location in the city centre of Bristol but please be assured that our double-glazing windows are very efficient and should prevent the noise to come into your room. Please don't hesitate to contact the accommodation team if you are experience this issue again in the future - we will be very glad to help you. Kind regards, the Accommodation team.
Overall my experience has been quite positive. The rooms are perfect and very spacious but the cleaning of the kitchen is not always at the desired standard. When I first got here, I had to get my shower head changed immediately as the water was constantly boiling and it was nearly impossible to take a shower, making it a very upsetting first couple of days. The stuff are very friendly though and the maintenance worker was very helpful in letting me know how soon I could get a replacement and actually fixing the issue.
Dear resident, Thank you very much for your feedback - it is greatly appreciated. We are glad to read that our team managed to sort out your shower as soon as possible, although it must have been frustrating for your first couple of days of living with us. We are very sorry for the inconvenience caused but we are happy that we managed to make it up to you after that issue. Please don't hesitate to contact us if you have any questions or any other remarks. Kind regards, the Accommodation Team.
Best location, modern place, could be more social!
Dear resident, Thank you very much for your feedback - we are indeed very proud of our location and our residence! Regarding our events, we would be very happy to hear any suggestions or events you would like to see happening at New Bridewell - we love fresh ideas!! Please don't hesitate to contact the accommodation team with any recommendations. Kind regards, the Accommodation team.
responsible security staff and immediate reaction of online request
Dear Kay, Thank you for your feedback - it is greatly appreciated. We are very happy to read that you are satisfied with our 24/7 security services! Your safety is paramount for us. Please don't hesitate to contact the accommodation team if you have any questions or suggestions. Kind regards, the Accommodation team.
Nice place to live, the best location of any hall, but minimal social experience due to a lack of social spaces and events. The accommodation feels more like a hotel than halls. If you're not a sociable person, I would recommend New Bridewell to you.
Dear resident, Thank you for your feedback - it is greatly appreciated. We are indeed very proud of our location in Bristol city centre. Regarding our social events, we are sorry that you feel that you only had a minimal social experience at New Bridewell - we really tried to offer you great events as our Day of the Dead party, Hot chocolate day, Meet and Greet party, our Xmas donation station and so on. However, we would be so happy and grateful to hear any suggestions or events you would like to see happening at New Bridewell - we love fresh ideas!! Please don't hesitate to contact the accommodation team with any recommendations. Kind regards, the Accommodation team.
The accommodation office should conduct checks on the kitchens of flats and impose some sort of punishment for tenants who do not keep their area clean. As someone who does keep his area clean, it is extremely frustrating to have to keep telling flatmmates to clean things and keep the place clean and free from odours.
Dear resident, Thank you very much for your feedback - it is greatly appreciated. It is paramount for us that you feel yourself at home in your flat and we know how frustrating this situation must be. If you are experiencing this type of issues with your flatmates, please don't hesitate to contact the accommodation team and we will be glad to help you. Kind regards, the Accommodation team.
New Bridewell has a good location and 24 hrs services, which very good! However, New Bridewell is a really hot building. Would be better if you could find a solution about it!
Dear resident, Thank you very much for your feedback - it is greatly appreciated. We are very happy that you enjoy your stay with us, we want you to feel at home away from home. Regarding the temperature of the building, please don't hesitate to contact the accommodation team and we will be glad to help you to find suitable solutions for your comfort. Kind regards, the Accommodation team.
There is mo other accommodation in the city centre, Bristol, that i would recommend. Its one of the best when it comes to value for your money, The staff and management are extremely nice ( Both the veterans who where here before, and the new ones ). If you are a student looking for a great spot the live, or a resident who would like to stay in a place that is connected to the city centre, there is no better place that i would recommend. Its simply just the BEST.
Dear resident, Thank you very much for your feedback - it is greatly appreciated. We are very proud as a team to read your review and we would like to thank you very much for your kind words. We are always trying to put our residents at the center of everything that we do as we are passionate by giving the best service ever. Please don't hesitate to contact the accommodation team if you have any suggestions or questions. Many thanks, the Accommodation team.
Secuirity is really good, especially Dave. My biggest complaint is the shower drains as they constantly block really easily and are not deep enough to put a hair trap on to combat this. It's also really annoying that we are not provided with mops or hoovers in our flats to do our own cleaning. The clothes washing facilities are really expensive and the timers on them don't work - the staff don't really seem to care when you report this. I also don't like how they don't notify you when parcels arrive for you as not all orders give a specific postage date. They never reminded us when to pay our fees or how much to pay and how to and it was really complicated so I had to call loads of numbers to find out how as reception staff didn't know. Overall I've had a good experience but I'm pointing out the negatives in the hope they will change them.
Dear resident, Thank you very much for your feedback - it is greatly appreciated. We are glad that you are happy with our 24/7 security service; we will make sure to let Dave know that his great efforts are appreciated. Regarding your remarks, we have plungers available 24/7 at reception if you experience problems with your drain, along with hoovers. Please don't hesitate to contact the accommodation team and we will be glad to help you with any requests of this kind. For the parcels, there is a QR code that you can use 24/7 to see if your parcel has arrived - you received the link for the QR code at the beginning of the academic year and it is also available in the noticeboards at reception, along with the ones in Blocks A, B and C. At New Bridewell, we are not part of University of Bristol and, although we are always trying our best to help you, we are not managing anything in terms of payments - we don't have access to any University systems or financial department. Consequently, we always refer you to your University services. Once again, thank you very much for your feedback and remarks that allowed us to answer to questions that many residents also have. Please don't hesitate to contact the accommodation team if you have any questions or suggestions. Many thanks, the Accommodation team.
The laundry is very expensive, and the social space is lacking. It is too small and there are very few events held. Even the few events held are not satisfactory: for example, they promised us a pizza night but ordered only 4 pizzas. The wifi, however, is good, and so is the quality of the flats.
Dear Resident, Thank you very much for your feedback – it is greatly appreciated. We would like to thank you very much for your recommendations. Moving further into the academic year we have implemented more social events, with pizza, as this was clearly a very popular aspect of an event on site. For example, through working in partnership with Dominoes, we have been able to provide a lot more pizzas for the turnout at our most recent Games Night with Pizza. Make sure to check out our ‘What’s on’ guides displayed around the building and on social media to see what else we have in store for you. We are happy that you are pleased with the quality of your living space, and our wifi provider. The laundry prices do reflect prices across most student accommodations, which is decided from the provider. Here is a link to their website for you to have a look at: Please do not hesitate to contact the accommodation team if you have any further suggestions or questions. Many thanks, The Accommodation Team