- 14 mins
- 6 mins
- 14 mins
Amazing staff at the reception! Housekeeping and Maintenance very helpful and approachable. Decent weekly events for all the students to get involved with. Would highly recommend Oldway to anyone looking for a home away from home in Swansea - excellent transport links and not far from shopping facilities!
Swansea Hall Rankings
Crown Place - Swansea | #1 |
Ty Nant | #2 |
SEREN | #3 |
Oldway Centre | #4 |
Coppergate | #5 |
St Davids | #6 |
true Swansea | #7 |
Bay Campus Accommodation | #8 |
Penmaen | #9 |
*Minimum 10 reviews required to be ranked.
Discover more Universities
See all Universities...
Amazing staff at the reception! Housekeeping and Maintenance very helpful and approachable. Decent weekly events for all the students to get involved with. Would highly recommend Oldway to anyone looking for a home away from home in Swansea - excellent transport links and not far from shopping facilities!
Oldway Centre Information
Telephone | 017 9298 9433 |
Postcode | SA1 1LA |
Price from | £141.00 per week for 25/26 (subject to availability) |
Top tip | Save £350 when booking any room and tenancy for 25/26. Visit the website for more details. |
Room Types
Single Rooms - Classic Plus Ensuite
Single Rooms - Classic Ensuite
Single Rooms - Sky View Ensuite
Single Rooms - Premium Plus Ensuite
Single Studios Seaview Studio
Single Studios Classic Studio
Single Rooms - Premium Ensuite
Single Rooms - Sky View Plus Ensuite
Single Rooms - Classic Plus Ensuite
Single Rooms - Classic Ensuite
Single Rooms - Sky View Ensuite
Single Rooms - Premium Plus Ensuite
Single Studios Seaview Studio
Single Studios Sky View Studio
Single Studios Premium Plus Studio
Single Studios Platinum Studio
Single Studios Sky View Plus Studio
Single Studios Premium Studio
Single Studios Classic Studio
Amenities
This property offers CCTV, Wi-Fi, study room, games room, courtyard, lounge, gym, laundry facilities, events, security team, on-site residents team & cycle store. Discover more!
Popular
- Cinema
- Common Room
- Library or Study Area
Features
- Common Room
- Communal Kitchen
- Onsite Cafeteria
Internet Access
- WiFi
People/Staff
- Onsite Manager
Recreational Facilities
- Cinema
- Entertainment Room
- Outdoor Area
Special Policies
- No Smoking
Study Support
- Library or Study Area
Transport
- Property Shuttle Bus
Travel Times
Oldway Centre is located a 1-minute walk from Swansea Train Station, & an 11-minute walk from Swansea Grand Theatre & has easy access to restaurants, & shops.
University of Wales Trinity Saint David (UWTSD)
Swansea University
Oldway Centre Biography
At Oldway Centre you are never far from the action. You have easy access to the city centre where you can find an abundance of restaurants and shops to explore. Swansea Grand Theatre is only an eleven-minute walk away and offers various forms of entertainment. Getting around is also a breeze as the train station is only a one-minute walk away. To get to Swansea University Singleton Abbey and Bay Campus all you need to do is take a twenty-five-minute bus ride.
At Oldway Centre you have a selection of residents’ events and social spaces to enjoy, including a well-equipped gym, a comfortable lounge area, a tranquil outdoor courtyard, a cinema room and a games room complete with a ping-pong and pool table. To ensure your stay is as convenient as possible, there is a study room, Wi-Fi and broadband, laundry facilities and a cycle store. For your benefit, there is an on-site residents’ team, a security team and CCTV.
When it comes to choosing your room, you have a range of en suite rooms in shared apartments and studios, all of which have contents insurance and all bills included in the price. These modern and purposefully built rooms vary in size and price so you can be sure to find your perfect home away from home. Inside your room, you can find a study area, storage space, a bed, an en suite bathroom and a private kitchen inside the studio rooms.
For more information, visit the website!
All the Answers You Need About Student Accommodation
What tenancy length do I need?
Some students choose to stay during the academic year, whilst others – particularly international students – require a tenancy that covers the entire year. You can also find student accommodation that is available for one or two terms, classified as a “short stay” on our search filters.
Should I stay in catered student accommodation?
This is totally up to you! Catered accommodation means you will be served meals at set times in a dining hall, and you’ll likely have access to fewer kitchen facilities than if you were to stay in self-catered accommodation.
What is a guarantor and do I need one?
A guarantor is a person who signs a contract to agree to pay your rent if you are unable to. Most university accommodation requires a guarantor, and this applies to both domestic and international students.
Will I need to pay a deposit on student accommodation?
Most likely, yes, you’ll need to pay a deposit. This will be refunded at the end of your stay as long as there is no damage to the room or property.
What bills will my rent include?
If you are staying in university-run accommodation or private halls, your rent should include any utilities such as electricity, gas, water, and internet. Students are not required to pay council tax, however you may need to fill in an exemption form so make sure you check with your local council.
What is purpose-built student accommodation?
Purpose-built student accommodation (PBSA) are residential buildings designed for students. They are often located close to campus, boast modern facilities, include all bills, and often have staff on site to assist residents.
Will my student accommodation be furnished?
Student accommodation is typically fully furnished. Your room should include at least a bed, clothes storage, desk and chair. You’ll likely need to bring things such as bedding and kitchen utensils, but we have a full list here of everything you’ll need.
Read Oldway Centre Reviews
Amazing staff at the reception! Housekeeping and Maintenance very helpful and approachable. Decent weekly events for all the students to get involved with. Would highly recommend Oldway to anyone looking for a home away from home in Swansea - excellent transport links and not far from shopping facilities!
Been with oldway now two years and staff are always lovely and kind, never had a single issues where I feel like I can’t go talk to them.
Good location and close to wind street and the university. The gym is always clean and their staff are very friendly.
Slightly expensive for what the room actually is. The staff are extremely helpful however. Lots of issues with bugs at the start of this year, second time the exterminators have been called already.
Nice rooms , with modern decor. Good location
Friendly staff but amenities are just fine.
The staff here is very friendly and helpful,the gym is actually very nice and bigger than other student accomodations and the rooms are very spacious
Great value for money compared to other accoms
It’s a great accommodation a lil bit far from campus but very close to town which is rather convenient
the accommodation was dirty the ceilings and floors were almost black i had to scrub them before feeling comfortable. the toilets were also not cleaned after the last person the shower was mouldy and had black stuff stuck in the sides.
The kitchen was filthy when we first moved in, yellow spots on the floor and spider webs, it was even the same in my friends flats.
It’s good, maintenance are a bit late but overall it’s good
Such a friendly and safe environment. Only a few minutes away from the center. The staff are amazing always there to help or just have a chat. I think this is the best student accommodation in town!
We think its the best too, thank you!
I had the best time living here, Everything was clean on arrival and any maintenance issues were dealt with within a day of reporting it. Security and reception staff were super friendly and helpful. There are social spaces in the building but I didn’t often use them, living so close to the centre there was a lot to do nearby. Nightlife on the street can be noisy so if this would bother you I would definitely recommend asking about getting a room that faces the courtyard or the back of the building.
Thank you so much for leaving such a positive review! We are so happy to hear that you enjoyed your stay with us!
I have lived at the Oldway centre for the past 2 years and overall I’ve had a really positive experience there. Constance and Carly have consistently been kind and welcoming, helping me feel more at ease in Swansea, especially since being away from family can be challenging.
Thank you so much for this positive review. The team are so greatful to hear this and we're glad enjoyed your stay with us in Swansea!
Great comfortable place with nice staff and amenities.
Thank you so much for this review!
Rude and unhelpful staff. Unusable common space due to automatic light. No proper cleaning before moving in. Hikvision CCTV everywhere. Formal complaint unprocessed. They offer free kitchen cleaning if you leave a review so there is an obvious conflict of interest for others to leave good reviews.
Thank you for leaving this feedback. Our use of CCTV throughout the building is essential for the safety of our residents and all rooms are cleaned & inspected prior to move-in. We understand that your complaint has been processed however if there are any ongoing issues, please report this to our Residents' Team where we will be happy to assist. In regards to reviews, we offered kitchen cleaning over a temporary period to residents who completed the GSLI survey. The responses to this survey are strictly confidential and we would like to reassure you that we never offer incentives to influence responses in a way that inaccurately reflects our residents' experiences at Oldway Centre.
I had a lovely time here and the staff are really nice
Thank you so much for this review. We are glad to hear that you enjoyed your stay!
I had a lovely 2 years spent at Oldway Centre. It's the perfect location for my university, I made many friends throughout the Oldway Centre group chat and im glad I picked this accommodation, I wouldn't change anything!!!
Thank you so much for this amazing review. We are so glad to hear that you made loads of friends and enjoyed your stay with us! :)
I’ve really enjoyed my time at The Oldway Centre, the staff are all so kind and welcoming and make you feel at home. The location is perfect as it’s located right in the centre of Swansea with a bus stop right outside to take you to campus. The flats are very modern and stylish with plenty of storage space. 10/10 experience at Oldway Centre!
Thank you so much for this review. We are so happy to hear our team have helped you feel at home!
I want to start out by saying the staff at the Oldway Centre are lovely, they really make your time living there great whether this be just chatting with you or arranging activities. In particular I want to give a massive thank you to Constance and Kacey who were always there for the students, supporting them through anything. The location of Oldway is great, however, the area around it to no fault of them can be a bit rough and dangerous at times. The main students social areas and reception were always clean. I would say I wish the rooms were cleaned better before moving into them as the floors were dirty and the kitchen had to be cleaned when I moved in. Overall I really enjoyed my time here and it is sad to say goodbye.
Thank you so much for leaving this positive review, our team are extremely greatful to hear this. We're glad to hear that you enjoyed your time with us at Oldway and we wish you all the best in the future!
Great staff! Nice size kitchen and room layout and great ensuite! Love the little events every now and then! Very clean common areas and convenient location!
Thank you so much for this review. We're glad to hear that you are enjoying our social events, facilities and friendly staff!
worth the money and very nice staff :)
Thanks for leaving such a positive review! Glad to hear that you are enjoying your stay here :)
Oldway centre is very good student accommodation
Thank you for this positive review!
Very welcoming staff and perfect location which is so close to the bus stop and shops. Will be staying here for another year!
Thank you so much for this review. We are glad to hear that you are enjoying our amazing team and location! We look forward to welcoming you back soon :)
I've had a great time living here. I've enjoyed the regular events that Oldway have held, especially the Strava challenge in May (which I won). Have also rebooked for next year so I definitely would recommend this accommodation.
Love all the staff there its so welcoming and the help and community is the best. Also the rooms are nice and spacious and whenever theres a problem, maintenance is very helpful
I really enjoying lot in student Accommodation
Good I love it and I really recommend about this accommodation I really like and I have enjoyed it so much meeting new friends and enjoyed a lot
Next year will be my 3rd year living here and I love it! The reception staff are friendly and have helped me with any issues and there's always fun things to do such as flower printing and decoration making
Staff are so friendly, very sociable environment with lots of activities and treats given out, location is convenient for shopping, getting to the bus and going out, looking forward to looking forward to living here next year.
Overall very good accommodation, the staff is lovely and the public facilities are always clean
Love the accomodation, the staff Casey, Karly and Lucas are wonderful people who are always there to help or talk to, and the location is superb.
Nice Accommodation. Friendly staff. Convenient for shops. Close to UWTSD SA1 CAMPUS
Thanks for your positive review! Glad to hear that you are enjoying our great location and facilities
Very good acomodation would reccomend to all.
So great to hear that you are enjoying your time with us! Thank you so much for the positive review
Very kind reception, convenient.
Thanks for the review! We're glad to hear that our friendly staff are looking after you
Good accomodation situated in town.
Thanks for leaving a positive review. Its great to hear that your enjoying our accommodation and its great location!
Oldway looks amazing , in an amazing location the wifi is great but not for gaming but overall the best experience I have had in terms of accommodation
Its great to hear that you enjoyed your experience at Oldway! Thanks for leaving a positive review.
Oldway centre was not our first option, but we ended up booking there without knowing the property. The staff were very welcoming and communicative since the beginning. Further the process has been very easy. The place is really good, although there are some setbacks. Firstly, the treadmills have not worked since September and continue to be failing; the launderette is almost always dirty and the drying machines usually fail to do the job. Lastly, the so called “study space” is not adequate, since it is right in the entrance. Not useful at all. Other than that, it’s a great place to stay: near everything, great events and friendly staff always.
Thanks for taking the time to provide us with feedback! We try our best to keep the facilities up to scratch and we're always happy to assist with any issues you're having at oldwaycentre@thisisfresh.com. Glad to hear that you're enjoying the events and we hope you continue to enjoy your stay with us!
Great place to live in, really convenient location as it is in the middle of town and walkable, also close to the train station and friendly staff
We're so happy to hear that you are enjoying our central location and amazing staff! We hope you continue to enjoy your stay with us. Thanks for leaving a positive review!
I love living here, the staff are so friendly as well as the maintenance staff and security. Prime location and not far from town or each university with good bus routes right outside.
Thanks for leaving a positive review! So happy to hear that you've had a good experience with our staff, social events and our convienient location!
oldway has a lot to offer for students looking for a sociable and comfortable environment during their university studies.
Its great to hear that youre enjoying our social spaces and events at Oldway! We wish you all the best during your studies, and we hope you continue to enjoy your stay with us!
Oldway centre has excellent staff who are really friendly and always there to help. Great facilities like the gym and cinema. The WiFi connection is pretty good and overall I’ve had a good experience staying here.
We're happy to hear that you're enjoying the amazing staff and facilities at Oldway! We hope you contiinue to enjoy your stay
The oldway centre is an amazing place to live as a student when studying in Swansea, its location is very convenient as it is located almost in the middle of everything you need, the community within the building are very welcoming. There are lots of students from different cultures and backgrounds so you'll find a place you can fit in 100%. The gym is also accessible to all residence, And the equipment is also very good, so there’s no need to pay for membership elsewhere.
Thank you for leaving such a positive review. We're so glad that you've found our community welcoming and that you're enjoying our excellent facilities!
For me the best part of living here is the staff 💗
We love to hear that our wonderful staff are looking after you! Thank you for your review
Staff always friendly and helpful. Location is perfect for both campuses, bus stops easy access, so makes up for lack of parking.
Good experience overall but mail system is awful. I keep losing my mail because reception doesn’t keep track them either, so that’s an bit annoying. Social spaces are decent but not great too. Fire alarms also go off at least 5/6 times a week or even sometimes 4/5 times a day, which is also ridiculous. However the rooms are great and the overall experience is worthwhile for the money. Just expect a lot of hassle when it comes to mail, neighbours, alarms and problem resolving with management whilst living here.
Amazing space for students who are looking for quick access to gym and other social areas
I had great time here, the reception is very helpful, and I live my room size, I would love to stay for the next year.
It was an enjoyable stay with near perfect experience. I definitely will recommend, but bear in mind that administration can be frustrating. They struggle to refund deposits and make up excuses. Takes months with no guarantee you’ll ever get it back because not all deposits are protected for whatever reason.
I had a great time living at the Oldway centre, the staff were so kind and always helpful whenever I had questions, honestly I wish I could extend my stay but I have to move. I highly recommend staying at the Oldway center.
Literally enjoyed my stay in oldway, the stuff is amazing. Literally the nicest people ever. Loved my room it had a really nice view that I’m going to miss. Sad to be leaving 🥲
It is a fine place to accommodate, just needs to work on maintenance and fire alarms.
I had a best experience in Oldways , perfect place for students
It’s been wonderful here so far. The communal spaces are great and it’s a grey experience living here at the heart of swansea. Student accommodation makes everything easier and the staff are incredibly supportive!
It’s a really nice place, lots of diversity, very easy to meet new people and the games room experience is really crisp
Good but elevators don’t work sometimes
Comfortable, enjoyable living experience with everything required for a student
It’s been pretty neat so far, very chill areas, it’s nice.
Good morning! Thank you for your review and we hope you are enjoying your student experience with us! The Oldway Centre Residents' Team
The room is big and clean. It's comfortable for me to live in and study.
Good morning Thank you for your review and we are glad that you are enjoying your student experience with us! The Oldway Centre Residents' Team
Very friendly environment, staff and students both very welcoming making it easy to get along and move in
Good afternoon Thank you for your feedback! We hoped you had an amaizing move in experience, keep an eye on our social media and check our next events :)
Very friendly staff. Lots of social spaces
Good afternoon Thank you for your feedback! The residents' team is pleased that you are enjoying your experience with us :)
Other than the laundry system by Circuit, everything else is great
Thank you for your feedback! And hope that you enjoyed your student experience with us!
I would suggest everyone to go for rooms at Oldway center. The room, kitchen and the social spaces were very clean and tidy. It was a great experience for me as a new student at Swansea and I would appreciate the services and support from the management team as well.
Thank you so much for your 5 star review! We are so glad that you've had a great experience here at the Oldway Centre
Great value for money! Extremely great location
Thank you for your review!
Overall a good place to stay for students, price is competitive comparing to other student accommodations, and great location too.
Thank you for your feedback! we are very proud to say that our location is fantastic...and our prices too :) The Oldway Centre Residents' Team
Great location, just take a 5 mins walk and you can get everything you need. Also with friendly and patient staff, a quick response from them even after the working hours.
Thank you so much for your feedback :) and your support to our residents' team
Beautiful place, clean and the staff are very kind,patient and supportive.
Good morning Thank you for your feedback, we are glad that you are enjoying your student experience with us :) The Oldway Centre Residents' Team
I feel very good WIFI is very good Sparkling clean all the time.
Thank you for your review! we are happy to see that you are enjoying your student experience with us :) The Oldway Centre Residents' Team
Its a nice apartment. Excellent
Thank you for your review! The Oldway Centre Residents' Team
Best location in Swansea for a student
Yes, we are so lucky to have a great location :) Thank you so much for your feedback!
The Oldway centre is an excellent accommodation that cares about the well-being and safety of its tenants. There are a lot of fun activities to do and it is located in the heart of the city.
Thank you for the lovely feedback and support to our Accommodation team!
This place is great! It’s at the center of everything and not far from any shops at all, it’s a great value for money and very accommodating for students
Yes, that's true we are so lucky to have a great location :) Thank you so much for your kind comments!
Oldway centre has been the best accommodation so far. The staff is nice and incredible. Services provided are exceptional. This place is value for money.
Thank you for the lovely feedback, your love and support to our Accommodation team.
The best place for a student to live in swansea. A great experience with various events and friendly support staff.
Thank you so much for your kind review! and we are so happy that you are enjoying the events we plan :)
Perfect student accomodation Best in swansea
Thank you for the lovely feedback and support to our Accommodation team.
Its great as it provides a gym and multiple events, and everyone is helpful!
Thank you for the lovely feedback, your love and support to our Accommodation team.
Totally worth the rent we pay. The team does a lot to make living here fun, with many activities.
Thank you for the lovely feedback, your love and support to our Accommodation team.
One of the best accomodation you can find in Swansea. Easy access to all the social experience and night life. Safest and very friendly place. You can experience all the type of hype and vibes in oldway.
Yes that's true we are so lucky to have a great location :) Thank you so much for your kind comments!
The best accomodation centre for students with all facilities. I'm glad to be here.
Awww, thank you so much for your great feedback! We are so happy to hear that you are enjoying your time here living with us!
Overall experience is very good as the staff is user friendly and the facilities are great
Thank you for the lovely feedback, your love and support to our Accommodation team.
Great place, great location and nice view rooms.
Thank you for your feedback! and we are glad that you are enjoying your experience with us :)
Old way had been the best place for us. Kasia and Flor have been very helpful throughout the process and made the the stay seamless.
Thank you for your feedback! and we are glad that you are enjoying your experience with us :)
This accommodation has been one of the best student accommodations I have been to. The staff are incredibly nice and helpful. The rooms are lovely and the gym is incredible, with loads of different equipments. The staff go above and beyond in organising events to ensure that students stay connected, so you can never feel lonely. We even got a free Chinese meal on Chinese New Year! It is a must stay if you are in Swansea as the place is lovely and it is affordable as well.
Thank you for your feedback Abena :) We love that you are enjoying your experience with us, we strive to have activities every month to connect with our residents and we love that you are part of it!
I have lived here for 2 years and they handled the pandemic very well. There is always a member of staff present 24/7 and it has everything you need as well as being in a great location.
Thank you so much for your feedback :) we are very happy that your student experience has been great with us :)
I have been in this accommodation for two years and never had any issues that were not resolved immediately. The staff is very friendly and always keen to help. One of the best locations at Swansea to live in when travelling from one campus to other, as it is exactly in the middle.
Thank you for your feedback, we are happy to know that you are enjoying your student experience with us :)
This is a student- friendly accommodation. The staff are so friendly and kind. One thing that is for sure is that when there is an issue, they will try to help you with it as soon as possible, as long as you inform them. It is also a great place to make friends because they host events which gives students the opportunity to interact and meet with other students
Thank you for the lovely feedback, your love and support to our Accommodation team :)
It is a really nice place to live in, especially the building management is nice.
Thank you for your feedback and we are glad that you are enjoying your stay with us :)
Very friendly staff and clean environment, very good value for money
Thank you for your feedback and we are glad that you are enjoying your stay with us :)
It is a very good place to live in. The environment is clean with very professional staff that are always ready to assist. The rate is also affordable and student friendly. I will recommend this place to my fellow students that are looking for a very comfortable place to stay and relax
Thank you for your feedback, we make our best every day to provide you with an excellent service and we are glad that you are feeling this way :)
My stay here has been worth it and money well spent
Thank you for your feedback and we are glad that you are enjoying your stay with us :)
Great location to be at, The rooms are great and a big kitchen :)
Thank you for your feedback and we are glad that you are enjoying your stay with us :)
The Oldway Centre is good value for money and is close to several amenities such as shops and a short walk to the train station.
Thank you for your feedback and we are glad that you are enjoying your stay with us.
Perfect location to shops and bus stop near the city centre. The accommodation has lots of events and social opportunities to know people as well as promoting health and wellbeing for students. Receptionists are the friendliest people I've ever met and always willing to help. The rooms are nice and of decent size with a lovely view and lots of storage in both wardrobe and under the bed. Highly recommend this place and it has definitely made my uni experience better
Thank you for your feedback :) we are pleased that you are enjoying your stay with us and we are making a positive change in your student experience
Amazing location, 1 minute walk from train station, 5 minute walk from town centre, 10 minute walk from Wind Street. Shops all around so ideal for picking things up on the go. Bus stop just behind building.
-Thank you for your feedback :) we are pleased that you are enjoying your stay with us.
Amazing student accommodation located at the city centre, social areas, lots of activities and a huge gym, Kasia and Flor are very helpful, highly recommended if you are looking for accommodation
Thank you for your feedback :) we are pleased that you are enjoying your stay with us.
The location in the city center on high street is definitely a big plus, restaurants, cafes, grocery stores, shopping malls, banks and everything you need is within walking distance (15 minutes walk max). The staff are always friendly, helpful and professional. Rooms are nice and comfy. There’s a large gym with new and well maintained equipment. Takes a minute if you walk fast, two if you walk at a regular pace to get to the bus stop where busses to Swansea Uni Bay Campus and Singleton Campus makes stops.
Thank you for your feedback! yes, indeed our location is excellent to enjoy the city life :)
Location is definitely the key pro of living in Oldway, really like the staff here as all are friendly and helpful, especially Samantha and Esref. Really appreciate that Oldway keeps our parcels for us too.
Thank you so much for your feedback and I will let Esref and Samantha know your comments :) and we are also happy that you are enjoying your experience living with us
Best accommodation for students ..!
Thank you so much for your feedback :) we push ourselves everyday to deliver the best experience for our residents :)
Its awesome.. its just like a 7 star hotel Best accomodation ever🥰🥰😘😘
Thank you so much for your feedback :) and we are very happy that you are enjoying your experience living with us
Engaging into events every month is the best thing of oldway
Good afternoon Thank you so much for your opinion, our be program is paramount to offer our residents the best experience possible :)
Amazing location where there's access to local shops and amenities. I'm addition, the people behind reception and security are so friendly and so helpful. They are always there for the residents and always there to help. The are lots of activities that are planned during the months for the residents. What is important is that they to what the residents what and follow it through
Good morning Thank you for your review, we want to make you feel that you have a home away from home, every day we try our best to deliver excellent customer service and your opinion is valuable to us. We are pleased that you are enjoying the experience of living with us.
Old way Centre on 39 High Street has to be the best student accommodation in Swansea,located in the heart of town with amazing views from the higher floors,the gym being my favourite facility,actually well equipped compared to alot over seen.It is also about 300 metres to the closest bus stop and is connected to every part of town giving you access to all the stores,be it food and clothing or upkeep you might need on your journey as a student in Swansea.Honest review-10/10
Good morning Thank you so much for your feedback, we tried every day to deliver the best experience possible to our residents and we love that you love our gym :)
Best place to live. Lovely people and up to date facilities. There's always something going on, lots of spaces to meet new people/chill by yourself.
Good morning Thank you so much for your comments, we are always trying everyday ways to upgrade our customer service and we are glad that you are also enjoying the experience of living with us.
Quality and customer service really dipped after Fresh bought the building. Don't expect any offers of cashback to be respected. Security staff are very welcoming and polite. However, management staff are rude and unhelpful. Value for money has gone down with Fresh, they charge more than the last landlord but provide less. Overall it is an okay place to live but having lived in other accommodations I would suggest trying somewhere else. You won't be disappointed with this accommodation but it does leave you expecting more.
Thank you for taking the time to write a review. In regards to the management staff, we are continually looking for ways to improve, we are so sorry that you have the impression that we did not deliver the service that you deserved, I have noted your feedback and I will ensure that none of our residents feel this way. We are constantly preparing weekly events for our residents to make them feel welcome and comfortable in your room away from home. We agree with you that the cashback took more time than expected due to the management company change but we tried to keep everyone updated at every stage of the process. I would like to thank you again for taking the time to make a review, your feedback to us is invaluable so we can continue to improve and ensure that all our residents enjoy living here and I will give your feedback also to our security team.
For the entire year I lived at the Old way centre in Swansea and during a world Pandemic, I have nothing bad to say about Oldway. Facilities that were unavailable to a student outside the accommodation were clearly compensated to anyone's best ability when circumstances with Covid improved. I have had nothing but excellent things to say about Oldway Swansea. From all the security staff, admissions team/reception, maintenance staff and cleaning staff, who provided moral support, excellent service and all the facilities a student needs it could offer as much as they could during a world pandemic, I thank you for everything. All the best.
Thank you for taking the time to leave us a review! It is great to hear that the staff come across as friendly and are contributing to your positive experience, thank you and this is why we look for ways every day to deliver the best customer service possible and make you feel comfortable and secure.
Pros: - Friendly and helpful staff. - Great location. - Decent social spaces. - Excellent gym. Cons: - Automatic lights don't work properly so you spend half the time walking down pitch black hallways, which is unsafe for obvious reasons. - The fridges are rubbish. They're not very cold so things like milk go bad 5-6 days before their use by date. - There was an issue with the windows leaking whenever it rained, and it took them over 6 months to get it sorted. - The firealarm can go off up to 5 times a week, and sometimes as early as 2am. - There is an absolutely horrid smell on the 2nd floor. The carpets should be pulled out and the whole floor deep-cleaned. It honestly smells like the floor is lined with dead animals. - They say we get 24/7 security. However, they have given security extra tasks to do around the building so they have to leave the front desk for hours at a time. I wouldn't mind but they shouldn't advertise as having 24/7 security when that is not the case.
Honestly so happy that i got to stay in this accommodation, the facilities and all the staff are so great. its really an all inclusive accommodation. the building is always clean and the staff are always here to help with anything! Also, its close to both the train station and the bus station so its really easy to transport anywhere!
Good choice for accommodation, very central and great social spaces