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4.16 / 5
4.16 / 5
0.5 mi from nearest campus View map
  • 8 mins
  • 5 mins
  • 8 mins
0.5 mi from nearest campus View map
  • 8 mins
  • 5 mins
  • 8 mins

How do you rate Chaucer House?

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Unite Students

Most helpful review

As a first year University student, from the moment I arrived at Chaucer House I felt incredibly welcome and safe, which helped ease my intense stress. The environment at Chaucer House fostered a sense of community, making it easy to connect with the other students. I still remember how friendly and supportive the reception team was, not just during my first few weeks but throughout my entire two years of stay. While everyone on the reception team was amazing, I want to give special thanks to James for his exceptional kindness and support.

Value for money
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By member6113437
On 13th August 24
verified Verified student
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Most helpful review

As a first year University student, from the moment I arrived at Chaucer House I felt incredibly welcome and safe, which helped ease my intense stress. The environment at Chaucer House fostered a sense of community, making it easy to connect with the other students. I still remember how friendly and supportive the reception team was, not just during my first few weeks but throughout my entire two years of stay. While everyone on the reception team was amazing, I want to give special thanks to James for his exceptional kindness and support.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member6113437
On 13th August 24
verified Verified student
Read all reviews

Q&A


Q
Can I stay at your premises although I just got my masters there and I work now at Portsmouth Football Team as a coach ?
By member12112909 On 29th July 24
Q
Do you have laundry room?
By member578276 On 13th February 23
Q
What size are the beds in an En-Suite room ?
By member1376067 On 26th January 23
Q
How many people share a flat having a classic ensuite room
By member475386 On 21st January 23
Q

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All the Answers You Need About Student Accommodation

What tenancy length do I need?

Some students choose to stay during the academic year, whilst others – particularly international students – require a tenancy that covers the entire year. You can also find student accommodation that is available for one or two terms, classified as a “short stay” on our search filters.

Should I stay in catered student accommodation?

This is totally up to you! Catered accommodation means you will be served meals at set times in a dining hall, and you’ll likely have access to fewer kitchen facilities than if you were to stay in self-catered accommodation.

What is a guarantor and do I need one?

A guarantor is a person who signs a contract to agree to pay your rent if you are unable to. Most university accommodation requires a guarantor, and this applies to both domestic and international students.

Will I need to pay a deposit on student accommodation?

Most likely, yes, you’ll need to pay a deposit. This will be refunded at the end of your stay as long as there is no damage to the room or property.

What bills will my rent include?

If you are staying in university-run accommodation or private halls, your rent should include any utilities such as electricity, gas, water, and internet. Students are not required to pay council tax, however you may need to fill in an exemption form so make sure you check with your local council.

What is purpose-built student accommodation?

Purpose-built student accommodation (PBSA) are residential buildings designed for students. They are often located close to campus, boast modern facilities, include all bills, and often have staff on site to assist residents.

Will my student accommodation be furnished?

Student accommodation is typically fully furnished. Your room should include at least a bed, clothes storage, desk and chair. You’ll likely need to bring things such as bedding and kitchen utensils, but we have a full list here of everything you’ll need.


Read Chaucer House Reviews


Student Review: 3.9 /5
By member11117572 On 3rd October 24 verified Verified student

I’ve been living in a studio flat here, and it’s been a great experience! The location is perfect—super close to everything I need, like the university, train station, and shops. It makes getting around really convenient. The reception team is always kind and helpful, making me feel welcome and supported whenever I need assistance. Overall, I’d highly recommend this accommodation to any student looking for a comfortable and well-located place to stay!

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 8th October 24
Student Review: 5 /5
By Maddie Bowyer On 22nd September 24 verified Verified student

Lovely flats, two great common rooms and a fantastic study room. Any maintenance issues solved quickly. James and Kyle at the front desk are very friendly and helpful.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 30th September 24
Student Review: 4.3 /5
By member6113437 On 13th August 24 verified Verified student

As a first year University student, from the moment I arrived at Chaucer House I felt incredibly welcome and safe, which helped ease my intense stress. The environment at Chaucer House fostered a sense of community, making it easy to connect with the other students. I still remember how friendly and supportive the reception team was, not just during my first few weeks but throughout my entire two years of stay. While everyone on the reception team was amazing, I want to give special thanks to James for his exceptional kindness and support.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 14th August 24
Student Review: 5 /5
By member10112987 On 31st July 24 verified Verified student

Amazing place to live and comes highly recommended from me.

Value for money
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Property management
Cleaning
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 1st August 24
Student Review: 4.3 /5
By member6112253 On 7th July 24 verified Verified student

I've lived in Chaucer for a year now. And it has honestly been a great experience. With friendly staff constantly on the door it has been a huge relief to know I am in safe hands who go out of their way to keep us safe and happy. I've had a lot of experience in particular with Jake and James. Facing a lot of issues in January, they both went out of their way to check in on me regularly and make sure I was doing okay and that they were there to talk to if I've ever needed someone. They both act as a friendly face and are more than happy to have a chat anytime they are working. Issues have always been resolved promptly .

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 8th July 24
Student Review: 5 /5
By member11101017 On 18th February 24 verified Verified student

Today I had someone move my washing and take something which was later returned but i went to reception and James was absolutely lovely and very helpful throughout and when the item was returned he personally returned it to me which was very lovely, I’m always greeted with big smiles by all the team but James has stood out to me as even when I moved in he helped me lift my tv to my room and has been very helpful and friendly every time I see him. He deserves a lot of praise for this as what a great individual he has provided reason to recommend chaucer to my friends and I hope he is rewarded for this. Thank you!

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 19th February 24
Student Review: 5 /5
By member696964 On 10th January 24 verified Verified student

- The best accommodation in my opinion! :) - Staff are absolute angels, they will support in any possible way, even if you're a plant lover and need them caring for on term holidays :) -Cleanliness levels are always high, I have never seen my accommodation messy. -Social activities and events here are great, there's always something happening!! All in all, it's a such a great price for what you receive, and the loveliest staff is the cherry on top.

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 16th January 24
Student Review: 4.7 /5
By member496087 On 6th December 23 verified Verified student

The accommodation team are incredibly helpful and lovely - with the desk hours being great as well! The events that are thrown are great and inclusive as well as having great people run them! The wifi is good and the social spaces have been really clean and easily accessed so far!

Value for money
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Property management
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 7th December 23
Student Review: 4.7 /5
By member794630 On 7th November 23 verified Verified student

Honestly, it’s great here. Staff is lovely and helpful, always have a nice conversation with them. Cleaners regularly are cleaning, gym is great to use. Social spaces are great. Overall really enjoy here.

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 8th November 23
Student Review: 4.1 /5
By member594603 On 7th November 23 verified Verified student

staff are incredibly lovely - always happy to help whenever they can ; maintenance requests are usually sorted in reasonable times

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 8th November 23
Student Review: 4 /5
By member491465 On 21st September 23 verified Verified student

It look so good and I love my accomodation

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 25th September 23
Student Review: 4.1 /5
By member688953 On 13th July 23 verified Verified student

Spacious kitchen, great location, peaceful environment and great service. The student experience team members are sweet and helpful

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 14th July 23
Student Review: 4.4 /5
By member988531 On 2nd July 23 verified Verified student

I have had the best experience living at Chaucer house portsmouth, the staff are amazing. They are always there to help you with anything.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 4.4 /5
By member1386667 On 23rd May 23 verified Verified student

Very good only fault is the maintenance could be quicker in regards to the importance however I do understand everyone is human.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 24th May 23
Student Review: 5 /5
By member885700 On 4th May 23 verified Verified student

My experience at Chaucer has been the best! The team here are so lovely, always ready to help at any time. James is especially helpful and is always so cheery! A massive thank you to you all:)

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 9th May 23
Student Review: 4.9 /5
By member1185660 On 3rd May 23 verified Verified student

Staff are always friendly and ready to help! Fun activities run by unite students.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 4th May 23
Student Review: 4.7 /5
By member1181303 On 15th March 23 verified Verified student

Ping Pong tournament was a blast. It was really well run and the staff, Cam and Tom helping at the event were amazing. Definitely do more of these, it was so much fun.

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 20th March 23
Student Review: 5 /5
By member681265 On 14th March 23 verified Verified student

Chaucer House is a very nice place to stay up. I’ve thoroughly enjoyed the social experience and the building is in an ideal location.

Value for money
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Property management
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 20th March 23
Student Review: 5 /5
By member1381264 On 14th March 23 verified Verified student

Amazing great incredible the staff are polite great experience and the people that took place are pretty skilled

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 20th March 23
Student Review: 5 /5
By member480544 On 7th March 23 verified Verified student

Since I move into the Chaucer House, its the best accommodation I have lived in. I promissed to recommend Chaucer House to other students. One of the best thing about Chaucer House, all the staff are very sweet, understanding always smilling.

Value for money
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Property management
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 8th March 23
Student Review: 4.4 /5
By member978249 On 13th February 23 verified Verified student

I’m not a social person so I haven’t been to the social events and areas but I have herd good things from others. Staff are lovely and will sort any issues in record time I always smell the scent of lemon cleaning solution when I leave for morning classes and over all this has been the best student accommodation I have stayed in here at Portsmouth

Value for money
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Property management
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 15th February 23
Student Review: 4.9 /5
By member478187 On 12th February 23 verified Verified student

Amazing help from all staff, I’ve had emergency were Kyle helped me. Also in a very difficult situation James were able to help me switch flats. And if I ever have a question I know I can just ask in the reception. I always feel welcomed!

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 13th February 23
Student Review: 4.7 /5
By member877378 On 7th February 23 verified Verified student

Very good and lovely people- nice building and good rooms

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 10th February 23
Student Review: 5 /5
By member1077137 On 4th February 23 verified Verified student

Very clean building with modern facilities. And really friendly staff such as James, Julie and Joanne!

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 10th February 23
Student Review: 4.6 /5
By member1077000 On 2nd February 23 verified Verified student

Good accom, with nice receptionists like Julie and kyle. Everything’s close aswell.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 10th February 23
Student Review: 5 /5
By member476327 On 28th January 23 verified Verified student

It is really comfortable and cozy at chaucer house. The location is convenient for everything. The staff is super helpful and friendly. James is very sweet and helpful. He helps whenever we have any issue with maintenance and makes sure that it is done in time. Other unite students staff is amazing and helpful too.

Value for money
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Property management
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 30th January 23
Student Review: 5 /5
By member1176326 On 28th January 23 verified Verified student

Chaucer house is very homely and the location is very good as all the transportation is close, and commercial road. The unite students staff is amazing, helpful and friendly. James helped me a lot when i had some inconvenience with the maintenance.

Value for money
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Property management
Cleaning
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 30th January 23
Student Review: 3.6 /5
By member1376317 On 28th January 23 verified Verified student

Good place, great staff, very helpful with most queries!

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 30th January 23
Student Review: 4 /5
By member1175840 On 24th January 23 verified Verified student

I love the design of the rooms here, it's so convenient as it's right near the university as well as the town and it comes with so many facilities such as gym and study spaces!

Value for money
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 30th January 23
Student Review: 4.9 /5
By member475056 On 17th January 23 verified Verified student

very nice and cozy place to live

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 19th January 23
Student Review: 4 /5
By member1274095 On 7th December 22 verified Verified student

julie the receptionist is always very helpful and friendly!

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 8th December 22
Student Review: 5 /5
By member873990 On 5th December 22 verified Verified student

Really great place to live for students, city centre so it’s close to everything and all the staff are so lovely especially Julie James :)

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 8th December 22
Student Review: 4.7 /5
By member673180 On 9th November 22 verified Verified student

I had really good experience with Chaucer House and all the member staff.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 10th November 22
Student Review: 5 /5
By member1072882 On 29th October 22 verified Verified student

The staff are friendly and welcoming

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 31st October 22
Student Review: 5 /5
By member1272062 On 2nd October 22 verified Verified student

Great place to live and the reception staff are great. James in particular is always really helpful!

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 4th October 22
Student Review: 4 /5
By member1072045 On 1st October 22 verified Verified student

The receptionists are very helpful

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 1st October 22
Student Review: 4.1 /5
By member572031 On 1st October 22 verified Verified student

Lovely place to live. Dan the receptionist is always super helpful too

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 1st October 22
Student Review: 4.4 /5
By member1372030 On 1st October 22 verified Verified student

Real nice, enjoyed the events like the eSports lan hosted by Dan. The rest of the staff are really friendly too.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 1st October 22
Student Review: 4 /5
By member972017 On 1st October 22 verified Verified student

I attended the ESports LAN event held at Chaucer House on the 29th, which was so fun and very well organised! The staff I talked to on my way in were really helpful, and Dan especially was very kind and explained about the society. Also good to know Chaucer House had good wifi to host a whole event, and I liked the room we were in a lot.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 4th October 22
Student Review: 4.9 /5
By member972013 On 1st October 22 verified Verified student

good esports lan with dan :) had a good time meeting everyone new and getting to play my first lan

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 4th October 22
Student Review: 4.1 /5
By member772012 On 1st October 22 verified Verified student

Had a great moving in weekend, really dedicated staff, I think one was called Dan or like Daniel and he was rly helpful :). Desk staff were all lovely and willing to talk to us.

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 4th October 22
Student Review: 4.6 /5
By member1172011 On 1st October 22 verified Verified student

I’m new to the uni but the esports event allowed me to make some great friends Dan and James were great that even running and helping people find the event :)

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 4th October 22
Student Review: 4.4 /5
By member1172009 On 30th September 22 verified Verified student

Accommodation was nice and ran great event by the eSports society

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 4th October 22
Student Review: 4.9 /5
By member1271741 On 22nd September 22 verified Verified student

The staff are always really happy and friendly

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 27th September 22
Student Review: 5 /5
By member1271727 On 22nd September 22 verified Verified student

lovely building and super friendly staff

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 27th September 22
Student Review: 4.9 /5
By member771705 On 21st September 22 verified Verified student

The reception staff are extremely helpful, friendly and efficient. They have responded to every maintenance request I’ve made within the hour. They are always polite and always manage to help. Would recommend. The rooms are very nice and a decent size

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 27th September 22
Student Review: 5 /5
By member1371688 On 20th September 22 verified Verified student

Very helpful staff when I needed help

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 27th September 22
Student Review: 4.6 /5
By member1071639 On 19th September 22 verified Verified student

Friendly employees, nice environment and good services

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 20th September 22
Student Review: 5 /5
By member1171498 On 12th September 22 verified Verified student

I have stayed in Chaucer House for the summer. Can't fault my stay in any way. Staff member named James was very helpful and polite throughout my check in and checking out process, and any other queries I had during my stay.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 14th September 22
Student Review: 4.6 /5
By member570942 On 19th August 22 verified Verified student

Had a wonderful experience. The staff are absolutely wonderful and extremely helpful especially Julie who’s been a massive help with anything I need.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chaucer House On 29th August 22
Student Review: 4 /5
By member550068 On 26th July 20 verified Verified student

Accommodation was over priced for the room sizes in my opinion, however social spaces and building management made it an alright option in the end

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 4.4 /5
By member1045692 On 13th February 20 verified Verified student

I lived in a studio flat and really liked this option. The upper floors are decently quiet which you will appreciate if you are like me.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 4 /5
By member443079 On 1st November 19 verified Verified student

Good place but value for money is poor as there are cheaper places that offer more but everything else is fine

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 2 /5
By member1342946 On 25th October 19 verified Verified student

Awful awful awful. The staff at Chaucer know nothing about hospitality and safe guarding. They’re rude and patronising, definitely don’t recommend.

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Property management
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

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