0.3 mi
from nearest campus
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- 6 mins
- 3 mins
- 6 mins
Most helpful review
By far the best student accommodation in Newcastle, stayed for 2 years and I loved every second of it. It feels homey, comfortable and the lights are perfectly bright. I will miss The Shield and their friendly and most helpful and supportive receptionist, cleaners, and bodyguards. I’ll always remember this as my best student accomodation in my entire life and I’d definitely recommend it to other people. Once again, thank you.
Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
Newcastle upon Tyne Hall Rankings
| Barker House | #8 |
| The Bridge | #9 |
| The Glassworks | #10 |
| Oxford House | #11 |
| The Shield | #12 |
| Byron Central | #13 |
| Quay Point | #14 |
| Knoll Court | #15 |
| Garth Heads | #16 |
| Albion House | #17 |
*Minimum 10 reviews required to be ranked.
Most helpful review
By far the best student accommodation in Newcastle, stayed for 2 years and I loved every second of it. It feels homey, comfortable and the lights are perfectly bright. I will miss The Shield and their friendly and most helpful and supportive receptionist, cleaners, and bodyguards. I’ll always remember this as my best student accomodation in my entire life and I’d definitely recommend it to other people. Once again, thank you.
Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
The Shield Information
| Telephone | 019 1300 6502 |
| Postcode | NE2 1YN |
| Price from | £137.00 per week for 25/26 (subject to availability) |
| Top tip | Gorgeous student accommodation in Newcastle, with en suites, studios and social spaces equipped with all the essentials. Visit the website for more details. |
Room Types
Single Rooms - Gold Ensuite
Single Rooms - Classic Bronze Ensuite
Single Rooms - Silver Ensuite
Single Studios Bronze Studio
Single Studios Classic Bronze Studio
Single Studios Gold Studio
Single Studios Silver Studio
Amenities
This property offers all-inclusive bills, Wi-Fi & broadband, CCTV, security, multimedia room, study room, games room, lounge, gym, courtyard, vending machine, laundry, cycle store, residents' events & on-site residents' team. Discover more!
Popular
- Cinema
- Common Room
- Communal Events
- Gym
- Library or Study Area
Features
- Common Room
- Communal Kitchen
- Storage Units
- Vending Machines
Internet Access
- WiFi
Recreational Facilities
- Cinema
- Communal Events
- Entertainment Room
- Gym
- Outdoor Area
Security & Safety
- CCTV / Surveillance Cameras
Services
- Contents Insurance
Special Policies
- No Smoking
Study Support
- Library or Study Area
Travel Times
The Shield is located an 11-minute walk from Newcastle City Centre, a 7-minute walk from Manors Train Station & a 22-minute walk from Newcastle Central Train Station & is within easy reach of shops, bars & restaurants.
Northumbria University
Main Campus6 mins3 mins6 mins0.3 mi
Newcastle University
Newcastle Campus19 mins4 mins18 mins1.2 mi
University of West London (UWL)
Academy of Music and Sound (Gateshead) Ltd29 mins7 mins21 mins2.2 mi
The Shield Biography
The Shield offers a variety of high-quality en suite rooms and self-contained studios in Newcastle. The accommodation is conveniently located just a short walk from the University of Northumbria and Newcastle University. Students also benefit from close proximity to the city centre, with countless shops, bars and restaurants all within easy walking distance.
It’s easy to see why The Shield won Best Social Experience in our 19’ Student Accommodation Awards, with multiple social spaces including; a multimedia room, games area, outdoor courtyard, and cinema room. Residents can also enjoy an on-site gym, quiet study areas, and social events all year round.
En suite rooms in shared apartments are equipped with plenty of storage space, a study area, a private bathroom, and a small double bed. The shared kitchen and living areas provide the perfect place to enjoy some downtime with your flatmates. Studios offer a mini-kitchen with a breakfast bar so you’ll be able to cook up a storm!
Visit Fresh’s website for more details or to book your room today.
Q&A
Q
Can you book a flat as part of a group of four?
By member791767 On 30th September 23
Q
Is an ensuite room available from April 11th 2022
By member1167455 On 21st March 22
Hi! Drop us an email and we'll have a look for you. Our Email is Theshield@thisisfresh.com
By Fresh The Shield On 22nd March 22
Q
do you have WhatsApp number ?
By member559548 On 4th June 21
Hi! Yes our Whatsapp is 0739 209 0351
By Fresh The Shield On 2nd March 22
Q
Can you pay monthly?
By member1356183 On 14th April 21
Hi!
We're able to build payment plans to help our residents out, just drop us an email and we'll be happy to help.
TheShield@thisisfresh.com
By Fresh The Shield On 2nd March 22
Q
hello, can i book the £109 room for 27 weeks?
By member751412 On 6th October 20
Hi - We do not have any of the £109 rooms left as we are almost sold out this year! If you want to check what we have available, please give us a call on 0191 300 6502 or email TheShield@FreshStudentLiving.co.uk
By The Shield On 7th October 20
Q
Ask a new question about The Shield
All the Answers You Need About Student Accommodation
What tenancy length do I need?
Some students choose to stay during the academic year, whilst others – particularly international students – require a tenancy that covers the entire year. You can also find student accommodation that is available for one or two terms, classified as a “short stay” on our search filters.
Should I stay in catered student accommodation?
This is totally up to you! Catered accommodation means you will be served meals at set times in a dining hall, and you’ll likely have access to fewer kitchen facilities than if you were to stay in self-catered accommodation.
What is a guarantor and do I need one?
A guarantor is a person who signs a contract to agree to pay your rent if you are unable to. Most university accommodation requires a guarantor, and this applies to both domestic and international students.
Will I need to pay a deposit on student accommodation?
Most likely, yes, you’ll need to pay a deposit. This will be refunded at the end of your stay as long as there is no damage to the room or property.
What bills will my rent include?
If you are staying in university-run accommodation or private halls, your rent should include any utilities such as electricity, gas, water, and internet. Students are not required to pay council tax, however you may need to fill in an exemption form so make sure you check with your local council.
What is purpose-built student accommodation?
Purpose-built student accommodation (PBSA) are residential buildings designed for students. They are often located close to campus, boast modern facilities, include all bills, and often have staff on site to assist residents.
Will my student accommodation be furnished?
Student accommodation is typically fully furnished. Your room should include at least a bed, clothes storage, desk and chair. You’ll likely need to bring things such as bedding and kitchen utensils, but we have a full list here of everything you’ll need.
Read The Shield Reviews
The place is so nice, staff are lovely with variety of events
By far the best student accommodation in Newcastle, stayed for 2 years and I loved every second of it. It feels homey, comfortable and the lights are perfectly bright. I will miss The Shield and their friendly and most helpful and supportive receptionist, cleaners, and bodyguards. I’ll always remember this as my best student accomodation in my entire life and I’d definitely recommend it to other people. Once again, thank you.
Hi, We're super pleased to hear that you've loved staying with us at The Shield! We were lucky to have you for those 2 years and we hope you go on to do many great things, thankyou for choosing us. Kind regards, The Shield
Amazing experience, staff are amazing and they go out of their way to do social events
Thankyou for the positive review, We're glad to hear that you had an amazing experience living with us and enjoyed our Be Wellbeing events!
lovely accommodation, so close to uni and the city centre. staff are very friendly and involved
Thankyou for taking the time to leave us a positive review! We're pleased to hear you love our accommodation and have had a good experience living with us!
Problems reported are usually solved or at least addressed within a reasonable amount of time. The Shield’s staff members are all wonderful and helpful people ranging from the reception team, the security team as well as the maintenance team. My stay here has been most wonderful and pleasant and it’s no exaggeration to say that it is because of these delightful people that made it so.
Thanks for the review! We're super happy to hear that you appreciate our staff members, they all work incredibly hard to provide our residents' the best experience possible. Have a great day!
I stayed in a Bronze studio for my master year of university. Couldn’t be happier with the staff and the location of the building. The girls at reception are amazing and the night staff are always on hand if you need anything after 6pm. Social spaces are very good and are always kept clean. The only downside I would say to the property is the washing of clothes but this is the same everywhere you go, as circuit laundry isn’t the best. I would highly recommend to get a studio if you are doing a masters and have no other place to live as it’s always relatively quiet and the WiFi is good. I can’t say much for the shared flats as I did not stay in them but I assume they are of high quality just like the studios.
Thankyou for the review! We're pleased to hear that you would recommend our studios to others, they really are the perfect place to live in for those who want a bit more independence but without missing out on the halls experience!
Amazing experience ! Would definitely recommend!
Good for money but far from my uni. Very nice reception with activities and food often.
By far the best Accomodation in Newcastle, it has the best rooms, interior, ample space a great social area like no other
great experience, amazing staff and facilities
If I could I would give them more than 5 five stars! I found my home away from home
The Shield Student Accommodation impressed me in every aspect. From the seamless booking process and super helpful staff to the cleanliness and amenities of the rooms, convenient location, and inviting social spaces, this accommodation ensures a comfortable and enjoyable living experience.The well deserved recognition they have received for their value of money further solidifies the fact that choosing The Shield is an excellent decision.
Pretty good experience. Lovely staff
i have absolutely loved my time at the shield, great staff, security is always helpful and a call away when needed. have already booked to come back next year! couldn’t recommend them enough
Hello, Thank you for taking the time to leave us a review! We are happy to hear you’re enjoying your time so far with us, and will be sure to pass on your message to the whole team. Thank you The Shield Residents' Team.
Great facilities and friendly staff! Highly recommend!
Hello, Thank you for taking the time to leave us a review! We are happy to hear you’re enjoying your time so far with us, and will be sure to pass on your message to the whole team. Thank you The Shield Residents' Team.
The rooms are very good and worth the reasonable pricing. The staff members from reception, maintenance, cleaning and security are all very pleasant, approachable and nice people. I have never needed to be concerned for my safety in my entire time here and I attribute it to the wonderful effort and commitment of the security , especially Mr Keith who i feel goes above and beyond to resolve any issues that arise. It’s a wonderful place and I’m unsurprised it is fully booked so quickly.
Hello, Thank you for taking the time to leave us a review! We are happy to hear you’re enjoying your time so far with us, and will be sure to pass on your message to the whole team. Thank you The Shield Residents' Team.
Lived here almost 2 years now and I couldn’t recommend it any better
Hello, Thank you for taking the time to leave us a review! We are happy to hear you’re enjoying your time with us, and will be sure to pass on your message to the whole team. Thank you The Shield Residents' Team.
where do i begin.. I LOVE IT HERE! The people are so nice and helpful, lovely decorations, banging social room! everything yous are looking for is right here at The Shield! P.S they give awful lots of freebies 😋
Hello, Thank you for taking the time to leave us a review! We are happy to hear you’re enjoying your time so far with us, and will be sure to pass on your message to the whole team. Thank you The Shield Residents' Team.
I have been staying here for 2 years and they have taken care of me well. They even reduced my tennacy price due to me being a loyal customer.
Hello, Thank you for taking the time to leave us a review! We are happy to hear you’re enjoying your time so far with us, and will be sure to pass on your message to the whole team. Thank you The Shield Residents' Team.
Staying in The Shield gave me the feeling of being closer to home. The team members are very friendly,helpful and attentive to the student’s needs. I feel very safe and secure staying here. Monthly fun activities, complimentary free breakfasts and freebies are some perks of staying here. Overall, it is such a delightful experience staying with The Shield. And special thanks and appreciation to the team members :)
Hello, Thank you for taking the time to leave us a review! We are happy to hear you’re enjoying your time so far with us, and will be sure to pass on your message to the whole team. Thank you The Shield Residents' Team.
This accommodation is amazing, couldn’t be happier. The staff are unbelievably helpful, special shoutout to Keith and Vanessa.
Hello, Thank you for taking the time to leave us a review! We are happy to hear you’re enjoying your time so far with us, and will be sure to pass on your message to the whole team. Thank you The Shield Residents' Team.
The location is the best thing ever, quiet enough for me and only about a 10 min walk from the city centre. I love my room so much and have decided to stay in it again next year :).
Hello, Thank you for taking the time to put up this lovely review! We are happy to hear that you’re staying with us for another year! Thanks again, Cobi
I'm excited I've just made my booking here. In four years of studying abroad and switching student accommodations, my tour here has been the most positive (thanks to Cobi, who couldn't be more kind or professional!) The place and the living experience seem to be so thoughtfully designed, and it can be seen really in the smallest details (even at booking). Very much looking forward to moving-in in September!
Hello, Thank you so much for taking the time to leave this review, we were delighted to read that you are looking forward to live at The Shield. It was a pleasure to meet you and I will pass on your lovely comments onto the whole team as they will be delighted to hear them. Kind regards Cobi
I have lived for two years in this accommodation. Very neatly maintained. But I was feeling alone as there were no mates of my country during my stay. Staff are very helpful. They are very strict too. Even the security staff are very strict. I would recommend everyone to stay here..... Excellent facilities, very near to the uni and has a gym too..
Hello, Thank you for leaving us a review. We're happy to hear you're enjoying your stay with us. Let us know if there's anything we can do to improve our service. Kind regards Sarah
Great accommodation, love staff, great social spaces and everyone is friendly :)
Hello, Thank you for taking the time to leave us a review! We are happy to hear you’re enjoying your time so far with us, and will be sure to pass on your message to the whole team. Thank you Cobi
The Shield staff have been massively helpful and kind throughout my booking process and stay here in Newcastle. They've been interactive and fun and are always willing to help out
Hello, Thank you for taking the time to leave us a review! We are delighted to hear you have enjoyed your time spent with us. We will pass on your kind comments to the whole team. Thank you Cobi
Such friendly staff always happy to help and put on a great range of activities! Great location so near to uni and town and also plenty of shops and cafes nearby!
Hello, Thank you for taking the time to leave us a review! We are happy to hear you’re enjoying your time so far with us, and will be sure to pass on your message to the whole team. Thank you Cobi
I highly recommend The Shield. The staff are very friendly and helpful, all the common areas are neat and clean and the rooms are well equipped. I have spent almost a year here and without hesitation booked my room for the final year of my education at Newcastle University. It might seem like NCL Uni is far from the accommodation, but it honestly only takes less than 4 minutes to get to campus, thanks to the metro which is only 5 minutes from the dorm.
Hello, Thank you for taking the time to put up this amazing review. We are happy to hear that you’re staying with us for another year! We will make sure to pass on your message to the whole team Thank you Cobi
Outstanding staff especially Koby, Vanessa and Richie, very helpful team and excellent property. Thank you for your efforts
Hello, Thank you for taking the time to put up this amazing review! We will make sure to pass on your message to the whole team. Thank you Cobi
Really comfortable and quiet and my studio is a great size with lots of storage and space. Great events throughout the year. Great staff too!
Hello, Thank you for taking the time to leave us a review! We are so happy to hear you are enjoying living at The Shield We will pass on your message to the whole team Thank you Cobi
My experience at The Shield has been fantastic so far. The staff are super friendly and are always able to help. The team runs a variety of social events and frequently leave food or freebies by reception. The facilities are clean and well decorated. Any time we have needed something fixed it has been carried out promptly. Before Christmas our television stopped working because it was caught in a never-ending software update loop (not our fault) and when we returned we had a new television. I totally recommend this accomodation!
Hello, Thank you for taking the time to leave us a review! We're super glad you're enjoying your time at The Shield and loving our social spaces. The whole team will be glad to hear of your review. Many Thanks Sarah
Could improve with the online bookings. There are too many online booking system.
Hello, Thank you for taking the time to leave us a review. We love feedback as this helps improve our service to our residents. Don't worry we'll make sure your review gets to the right people! If you have any other questions or concerns please drop us an email. Many Thanks Sarah
Best accommodation I’ve lived in so far!
Hello, Thank you for taking the time to put up this amazing review, we were delighted to read that you have enjoyed your time with us at The Shield. We will pass your message onto the whole team who will be delighted to hear this Kind regards Richie Murphy Deputy General Manager
Amazing accomodation, very clean, modern and amazing people
Hello, Thank you for taking the time to put up this lovely review, we were delighted to read that you have enjoyed your time with us at The Shield. We will pass your message onto the whole team who will be delighted to hear this Kind regards Richie Murphy Deputy General Manager
I've been leaving here for 4 years and all i can say is that i had and i have the best experience from this accommodation as well as from the staff. Very friendly. Already booked for next year as well. Highly recommend!
Hello, Thank you for taking the time to put up this lovely review, we were delighted to read that you have enjoyed your time with us at The Shield. We will pass your message onto the whole team who will be delighted to hear this Kind regards Richie
I live in the Shield and I must say I honestly love living here, everyone who works here are fantastic, customer service is great, social spaces are great and the rooms are nice quality.
Hello, Thank you for taking the time to put up this lovely review, we were delighted to read that you have enjoyed your time with us at The Shield. We will pass your message onto the whole team who will be delighted to hear this Kind regards Richie
Never even got into campus so wish I’d stayed home. Only just today (end of august) got my deposit back after moving out in JUNE. Staff seem to have a vendetta against giving you parcels. Gym is decent but if you book on weekends the security has to do checks round the building and are never in to give you the key so could be waiting for up to 30 minutes for them and you only have a 1 hour slot in the gym. Never met a single soul living there so not good if you want to make friends. I would just highly recommend you get a house and not stay here, especially if you’re in anything above first year. Also, the walk to newcastle university is much longer than it says on the website, I’m in the medical school and it would take me around 30 minutes to walk there. Also, if you have a car it is so infuriating that there is SO much space to park a car there but it says everywhere no parking. There’s literally fully functioning spaces and I’d have to park miles away it’s very annoying.
Hello, Thank you for taking the time to leave this review, We were very sorry to hear that you never made it onto your campus due to covid 19, Many people have been similary affected and it is very sad to hear. We are delighted to read that you have received your deposit back but are sorry if it has taken longer than anticipated. In realtion to our out of hours on site security we always reccomend our students call the security mobile as the security team carries this at all times, The walks which the security team complete are vital for keeping all students and staff safe. The impact on Covid 19 for socalising was definitly one of the most felt in the accomodation due to social distancing and rules imposed by the goverment in realtion to gatherings. Every normal year we host a multitude of events and gatherings so its unfortunate that this was impeded by covid 19, For car parking this has never been someting that we have offered at The Shield and the spaces which you have seen are for site staff use only. We wish you all the best in your future studies Kind regards Richie Murphy Assistant General Manager
As much as I love the staff and social spaces, I wouldn’t have rebooked for so many years if it wouldn’t have been for Keith. The thought of having 24/7 reliable and trustworthy security on site has calmed me greatly and made me feel protected. The few times I had noisy neighbours and couldn’t focus on my assignments, I always turned to Keith who would resolve the situation within the first 5 minutes of me ringing. He’s always been friendly and I could see the effort he put in to get to know the students who live here, from remembering names after one encounter, to trying to learn greetings in different languages so he could make the international students feel more comfortable. He’s always respectful, professional and it’s always been a delight talking to him. He’ll make time to chat with you if you’re lonely, upset or simply want to talk to someone, which has been an immense help, considering I’ve lived alone for what feels like forever now. The Shield is extremely lucky to have him
Hello, Thank you so much for taking the time to leave this review, we were delighted to read that you enjoyed your time spent with us. We will pass on your lovely comments onto the whole team as they will be delighted to hear them. Kind regards Richie Murphy Assistant General Manager The Shield
BEST ACCOMMODATION EVER I WOULD HIGHLY RECOMMEND BOOKING HERE!! I’ve lived here during COVID and I truly believe the shield has went above & beyond to keep me safe , The facilities are amazing , the staff are kind and beyond helpful (Vanessa has helped me out personally many times ) and then there is Keith , I mean he bakes for us (his brownies are to die for) , brings his puppy’s in for us & helps us out when we’re maybe being a little drunk and silly with patience & he never seems upset or hassled by it , he makes you feel like he truly is here to help in anyway possible and he made me feel safe at all times and I’m very sad to be leaving my home from home
Hello, Thank you so much for taking the time to leave this review, we were delighted to read that you enjoyed your time spent with us. We will pass on your lovely comments onto Vanessa and Keith as they will be delighted to hear them. Kind regards Richie Murphy Assistant General Manager The Shield
Wanted to write this review to appreciate the security guard Keith. His brownies are from out of this world and he’s always up for helping out with any problems I had. Think the lad deserves a pay rise he’s the best!
Hello, Thank you so much for taking the time to leave this review, we were delighted to read that you enjoyed your time spent with us. We also agree that keiths baking skills are second to none, his brownies are very famous in the shield. Kind regards Richie Murphy Assistant General Manager The Shield
Such a great place to live, after a horrible experience with accommodation last year the Shield has restored my faith. There’s always a friendly face on reception, 24/7 security making sure the place is safe and just the building in general is amazing. All the things available are so convenient and well kept, even the garden area. Whenever you have an issue it’s solved within a matter of a few hours! All the staff at the shield make sure that it’s definitely a home away from home, which is usually rare to find with student accommodation.
Hello, Thank you so much for taking the time to leave this review, we were delighted to read that you enjoyed your time spent with us. We will pass on your lovely comments onto the whole team as they will be delighted to hear them. Kind regards Richie Murphy Assistant General Manager The Shield
The Ensuits are well maintained, the staff are friendly and they give good security.
Hello, Thank you so much for taking the time to leave this review, we were delighted to read that you enjoyed your time spent with us. We will pass on your lovely comments onto the whole team as they will be delighted to hear them. Kind regards Richie Murphy Assistant General Manager The Shield
Very good staff and high security.
Hello, Thank you so much for taking the time to leave this review, we were delighted to read that you enjoyed your time spent with us. We will pass on your lovely comments onto the whole team as they will be delighted to hear them. Kind regards Richie Murphy Assistant General Manager The Shield
The staff have been super friendly and helpful throughout my stay. Easily the best accomodation I've lived in in the last three year at uni
Hello, Thank you so much for taking the time to leave this review, we were delighted to read that you enjoyed your time spent with us. We will pass on your lovely comments onto the whole team as they will be delighted to hear them. Kind regards Richie Murphy Assistant General Manager The Shield
Best security ever. Stayed there 3 years
Hello, Thank you so much for taking the time to leave this review, we were delighted to read that you enjoyed your time spent with us. We will pass on your lovely comments onto the whole team as they will be delighted to hear them. Kind regards Richie Murphy Assistant General Manager The Shield
Great accommodation and very secure. The security guard i think he is named Keith was always available and solved all our problems
Hello, Thank you so much for taking the time to leave this review, we were delighted to read that you enjoyed your time spent with us. We will pass on your lovely comments onto the whole team as they will be delighted to hear them. Kind regards Richie Murphy Assistant General Manager The Shield
Lovely place, staff are very friendly, flat I stayed at was well looked after and enjoyed my time here.
Hello, Thank you so much for taking the time to leave this review, we were delighted to read that you enjoyed your time spent with us. We will pass on your lovely comments onto the whole team as they will be delighted to hear them. Kind regards Richie Murphy Assistant General Manager The Shield
Staff are very friendly and rooms are so good for the price! Only 15 minute walk to town so its really handy!
Hello, Thank you so much for taking the time to leave this review, we were delighted to read that you enjoyed your time spent with us. We will pass on your lovely comments onto the whole team as they will be delighted to hear them. Kind regards Richie Murphy Assistant General Manager The Shield
Social spaces aren’t open Staff are lovely and helpful!
The Shield Accommodation team has consistently delivered a great service. Personally, I like the layout of their studio and ample storage wardrobes. However, the management is very strict with their tenure term, which is a problem for students who started the academic term in January.
The Shield is a great place to live. The staff are really friendly and are always there if you need anything. The location is also in a great spot, it is just a 5 minute walk from the main campus and a 10 minute walk from the quayside. Overall, I would definitely recommend The Shield.
Rooms are great value for money! I'm unable to comment really on the social aspect due to the pandemic, but just through seeing the social room itself and images/stories I can see it is great fun!
Very nice accommodation, however haven’t been there for 2/3 of my tenancy due to covid and haven’t received any information about discount/rent payment.
Lovely accommodation and perfect location
The Shield I absolutely love living in this accommodation, the location of it is the best - close to the city center, close to the surrounding parks. The staff is always smiling, kind and willing to help. The studio is big enough with a kitchen and bathroom. I will definitely recommend anyone hesitating, do not hesitate, book this accommodation, you will not regret it!
A new accommodation, very modern. No understanding for students who were impacted from covid and did not use their bookings. No discounts no refunds nothing.
This is my second year living in the Shield, studios are good and practical but covid rules are not adhered by other residents and property managers do nothing about it except sending emails stating the rules. 2 times drunk people have tried to break in my door while I was inside, parties by students (during lockdown) take place every week. Property managers have never done anything effective to stop the incidences (that are not allowed by the tenancy agreement). However, security is responsive, polite and friendly
This is why you should book at The Shield! Due to the COVID-19 restrictions, I couldn't return home, and to be in a different country and away from my loved ones during these very scary times brought immense anxiety and concern. However The Shield's staff removed all my worries and made me feel like I was at home, always having someone to talk to whenever I needed. Keith, is one of the nicest people you can meet. He brings his beautiful puppies in every year for the students to play with, which no matter how stressful exams get, cuddling a puppy takes all of that away. He has never failed to cheer me up whenever I needed it and has even taught me how to bake and play pool! Vanessa, even though she has over 400 students to manage, she always makes time for each & every one of us. Sarah, Christy and Ray have always welcomed me with a smile on their faces, and helped me with anything I needed! This is why The Shield is the best. It isn't an accommodation, it's a home with a caring family!
Its such a lovely environment surrounded by a friendly staff.
The accommodation as a whole is a great student space. Great security, friendly staff and ideal location. Love it here!!
This is why you should book at The Shield! Due to the COVID-19 restrictions, I couldn't return home, and to be in a different country and away from my loved ones during these very scary times brought immense anxiety and concern. However The Shield's staff removed all my worries and made me feel like I was at home, always having someone to talk to whenever I needed. Keith, is one of the nicest people you can meet. He brings his beautiful puppies in every year for the students to play with, which no matter how stressful exams get, cuddling a puppy takes all of that away. He has never failed to cheer me up whenever I needed it and has even taught me how to bake and play pool! Vanessa, even though she has over 400 students to manage, she always makes time for each & every one of us. Sarah, Christy and Ray have always welcomed me with a smile on their faces, and helped me with anything I needed! This is why The Shield is the best. It isn't an accommodation, it's a home with a caring family!
Starting my second year at uni and the shield was the obvious choice for accommodation. After staying for most of my first year the staff and overall feel of the shield have made it feel like home. The staff are super friendly and helpful even going as far as to give more options for moving in. Vanessa and Sarah are definitely some of the most helpful people I've met and the security team are great. Overall the shield is a great place to live while at university.
The Shield is an amazing accommodation and cheaper than most other accommodations. The staff are always friendly and are willing to help with whatever problem you are facing. The maintenance team are quick to respond and are also extremely friendly. The rooms are perfect for the price and are extremely cosy, once you’ve moved everything in. I couldn’t recommend this accommodation enough for both Northumbria and Newcastle students!
Honestly the best place I could have asked for. The rooms are clean, modern and spacious. Ive been in both a bronze and gold studio sharing with my partner. The bronze even with the smaller space was adequate room for the two of us. The gold studio however provides a lot of good floor space and just makes the room feel more open. Amazing for if we have people visit. The social areas are always a lovely place to hang out and I love impressing my friends and family with it. The study area is immaculate and provides a warm, quiet environment to help focus in. However by far my most favourite thing about The Shield is the staff. Ive always felt looked after and cared for. They are super super friendly and always try their hardest to help you with anything you may need. They always make me smile! They provide numerous activities each month to interact even over lockdown they try their hardest to keep spirits high with virtual quizzes and activities. Cant be anymore grateful.
Nice accommodation, very close to Northumbria uni. However, quite overpriced for what you are getting. The main downfall was the reception staff, not only were rude and unhelpful they were also inconsiderate especially towards mental health problems. If a problem was to arise you would be penalised rather than helped. I met many other people who felt this way during the year I was staying at this accomodation. As well as this, during the current Covid-19 situation the Fresh Student Living company has also decided not to waive our final rent payments despite many students being unable to access the accomodation. I feel this reflects their attitude to students generally. In my opinion it is a lot about making a profit and not about the wellbeing of the students there. I really wouldnt reccomend staying at The Shield.
There’s always stuff going on however I don’t usually take part in it but the staff are really good.
Hello, Thank you so much for taking the time to leave this review, We always try and get as many students involved in activities as we can so people can meet other students and feel part of the shield family. Kind regards Richie Murphy Assistant General Manager The Shield
My daughter Grace is currently a student at The Shield and it’s a fantastic place for her to stay while doing her studying at Northumbria University. She was at a crappy flat before this and I can’t tell you how good it is that she is staying at somewhere clean friendly and warm. But the best thing is how safe and secure it is. The girls on reception really look after her when she needs anything and the security staff really put our minds at ease with their constant vigil. You have put our minds as parents at ease that she is being so well looked after. Thank you !!!!
Hello, Thank you so much for taking the time to leave this review, we were delighted to read that you enjoyed your time spent with us. We have always prided oursleves on making the accomodation a safe and happy enviroment so thank you for this. We will pass on your lovely comments onto the whole team as they will be delighted to hear them. Kind regards Richie Murphy Assistant General Manager The Shield
The Shield is a really great accommodation for anyone looking to live close to the universities in Newcastle. The facilities are new and kept clean and presentable. The decor of the building is beautiful and modern with excellent social spaces. The gym is amazing and is open 24/7. The cinema room has large comfortable sofas and an enormous TV screen. Great for watching late night movies with your friends. There are the latest games consoles available if you wanted to play the newest releases with your mates. All of the staff are so helpful and friendly if you are having any problems. Keith in particular is amazing! He always has a friendly face and will go out of his way to help. He genuinely listens and he helped me so much this year. I couldn't rate The Shield any higher, it is an amazing place to live while you are away from home!
Thank you so much for your lovely review! We're so happy you have enjoyed living at The Shield and we will make sure your comments are passed to Keith. He will be happy to know how popular he is amongst the students!
Fantastic place with dedicated staff, bring your sense of humour
Thank you! We try bring a bit of laughter to The Shield as we reckon studying is stressful enough! :)
Amazing place to live, studios are clean, fresh, bright & modern. Social areas are the best I have seen. Including the cinema area, so comfy & relaxing, also the cozy Booths are good for chilling with friends or studying, the gym is cool also. Now onto the staff who makes this place even better, Ray is a godsend when it comes to maintenance always friendly & happy to help with no matter what it is big or small. Keith from security who keeps us safe but is always available to talk to or have a game of pool with he’s great, the girls in the office... lovely,,friendly & approachable, always putting effort in to make you feel at home & that your stay is the best including putting theme nights on & dressing the place up for whatever the occasion... love the food treats they put on as well... you will not be disappointed in your stay here.
Thank you for your lovely comments. We are proud of our beautiful social spaces especially our cinema room! We're so happy you have enjoyed the events we have hosted too! :) We'll be sure to pass your comments on to Ray and Keith too.
Best accommodation ever! There’s ntg to find fault about this place. I’ve been staying here for 2 years now and this place and tge staffs never failed to make me feel at home. I will highly recommend this accommodation for students.
Thank you very much for your lovely comments! We're so happy you have enjoyed living at The Shield for 2 years.
The best student accommodation I have been in. Beautiful common room, spacious rooms and very helpful staff who are always around if you need anything.
Thank you very much! :)
I honestly can not fault living here at The Shield. I have been here for a year and a half now and if my course was longer, I would have no doubt to stay. I always feel safe which is important to me since I'm on my own. The rooms are lovely sizes and they are designed to meet our study and social needs. The social space is great and the staff organise social evenings to give us opportunities to mingle. It also has air con and booths where I work often. Every staff member is always there for a natter and they work endlessly to make sure we feel comfortable and feel like we are part of the lovely community that is The Shield! Thank you to you all! :)
Thank you very much - we work to ensure the students feel safe and comfortable. We're so happy you have loved your stay :)
I loveee staying in The Shield. I miss everything about The Shield, the staff, easy to commute and i feel safe. Thank you ;)
Thank you so much for your lovely review. :) Feel free to pop in at any time to say hello!
DO NOT BOOK THIS PLACE !!!! I did not get my grades to go the university and i have been promised by the staff that they would give my fee back, i have emailed them loads of time and nobody cares to reply to my email ! Be aware they are nice when you are there booking after nobody cares!
Hi, As per our company policy, we do release students if they did not get the grades to get into their chosen university. Could you please contact us so we can discuss the cancellation?
Travelling to a new country made me anxious when it comes to finding a new place I can call my home. A place that can make me feel comfortable and secure at the same time, a place that can give me the possibility to be more social, with a staff that can help me whenever I feel the need to talk to somebody. The Shield's staff couldn't have been nicer and more polite with me in times when I needed support and guidance. Shoutout to Vanessa, Christy and Sarah for always welcoming us with a smile whenever we walk in, and for always keeping us up to date with the activities they organize. Special thanks to Keith for bringing the puppies to help us relax whenever we have exams. He's making everybody feel as safe as possible and always being here when needed. By doing his absolute best to get to know the students as much as possible proves how much he wants for us to feel at home. Don't expect him to show mercy if you're playing pool with him though, I've tried it and it doesn't work.
We love when our students come and talk to us, it makes our day better. Thank you from all of us at The Shield. P.s. Key to winning at Pool is to distract him with food.
worst place to live, do not book here
We’re sorry to hear this. We would like to talk to you in person to see how we can help you. Please get in touch with the Accommodation team on 0191 3006502 or theshield@freshstudentliving.co.uk to arrange a meeting. Kind regards, The Shield Team
I have lived in this place for two years and i never once thought of changing into anotyer place . I am so used to my flat with a great view my home seems to be alien . Coming dro m India i was worrued as to how the place qoukd be and would it be difficult to adjust witb other international cultures but throughout my stay I learnt so. Many things about so many new vultur es and The shield has been the main reason . They gave been very kind to cater to requests on a perzonal level making my stay comfortable in every way possible . The shield staff ard more like family than a management office , sharing a laughs with the students and a shoulder to cry on at the sams time. Even though i have finisb my education and returned home, i still consider shield a major chapfer in my life and would always miss my flat . I would proudly and gladly claim the shield my home away from home . Loads of love Prynick Prym Raman
Thank you Prynick for sharing your experience with us, we will miss you greatly and the food that you made. We wish you all the best. Lots of love The Shield Team
Studying abroad can become very stressful at times and finding the right place to live is one of the most important decisions. This place must make you feel like you’re home, it must provide you with clean and nice facilities, safety and kindness. I am very happy to say with no hesitation that The Shield has everything that a student like myself will need. Each room is very good organized, leaving you with enough free space and the shared kitchens are large, modern and nicely decorated. From an economical point of view, the prices are very reasonable and I personally couldn’t be more satisfied. The common space is neither too small nor too big, making it the perfect area to spend your free time or even study. The stuff is very kind and always there to help as much as they can. All the security members are great and BIG thanks to Keith who even the craziest hours, will not only guard you, but also be a fun,trustworthy and reliable person that everyone would want in their life.
Thank you so much for the lovely review! We work hard to ensure that our students feel safe and at home while they are living with us whether they are international students or UK students, so it makes us very happy to know that you love living with us! :)
The Shield is such an amazing place to live in! I was so stuck for accommodation but the shield managed to come through and were very helpful and understanding about my accommodation. When you actually live here, you’ll see that the staff take so much time and effort to make the people that live here feel welcome and safe. For instance, there’s always something going on in he social space, the security guards are fun and play pool with you (that’s for you Keith you legend!) and they even leave little treats frequently to brighten up your day!! I would 1000% recommend this place, i’ve made amazing friends and wouldn’t have chosen another place to live
Thank you for staying with us! We're so happy you enjoy living at The Shield. :)
All what i can say about the shield is that it is a true shield of love.. As an international student, leaving home for the first time alone, thought would be the hardest thing for me until i moved into the shield.. I found care, love, protection and shelter here.. A place where i can call home.. and home is where you find people of your own.. And of course to the Hero of the shield “Keith”.. A hero, friend, brother and a guardian angel.. i don’t think that there are words that i can use to describe him other than “Home would not be home without you around”.
Thank you so much Hawra!! We really appreciate it and we're so happy you love The Shield! <3
As an international student coming to a new country and not knowing anyone I was very anxious about my stay here. I wanted to meet the best people, create cheerful memories and have a great first year
We're so happy you have enjoyed your time with us. We try our best to make students feel comfortable and create a home away from home for them. Thank you!
Cover, protection, support, warmth, refuge, confidence and safety. These are some of the words that can be used to describe a shield a soldier would rely upon. The Shield in Newcastle upon Tyne provides the exact same things and more and fulfils its promise of being a shield and a safe haven to the students living there. It makes for an amazing place to live with their fantastic facilities like social area, meeting room, study room, gym all tied and brought together with an ensemble of a very supporting, friendly and easily approachable staff. Shout out to Keith Ferrell who works security and is the shield of The Shield!
We work hard to make sure our students feel safe and secure while they are living with us. We're so happy you love spending your uni years with us! Thanks a lot :)
Big shout out to my man Keith! If your looking for a friendly experience with good value for money, stay here!
We will pass the message on to Keith - he's definately loved by alot of our students! Thank you!
I’ve had a great experience at the shield, the staff were all super friendly and accommodating! The social spaces are kept in great condition and met some great flat mates. The rooms and kitchen were in great condition too when i arrived too.
Thank you so much! We're so happy you are enjoying your stay with us and that you love your room! We ensure that our rooms are clean, presentable and fresh for our students moving in so you can spend as much time as possible making memories with your flatmates!
The shield has been the perfect location for me whilst doing my first year at Northumbria uni. I was very anxious when I first moved in but the girls @ reception made sure I felt right at home. My vain self has to admit that my fave part about the shield has to be the amazing bathroom, the lighting is so good, peng selfies always. I have also had great use out of the meeting room where you can access the free tea, coffee and biscuit tins!! If you don’t doing work at your desk in your room distracting then you can head to the study areas, these areas have really benefited me and i use them regularly! All together the facilities at the shield and those who run it have been absolutely fantastic, I can’t fault them!
Thank you! We help make sure our students selfies are always on point - and the mirror lights in every bathroom are perfect for that! We're so glad your getting great use of our social spaces too! :)
I’ve really enjoyed living at The Shield the past 2 years. The staff here are always very friendly and helpful. The social area has been a great place to go with friends to play Pool and to watch a movie in the cinema room. Thanks for everything!
Thank you so much! We're so happy you are enjoying our free pool table and cinema room :D
I have loved this place and the people since day one. They have made me feel so comfortable I don't miss home . It is the most close knit and comfy accomodation I have been to. Thank you shield for making my stay here so wonderful .
Aw what a lovely think to say! Thank you for staying with us, we're so happy you love it here! :)