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3.38 / 5
3.38 / 5
0.3 mi from nearest campus View map
  • 6 mins
  • 2 mins
  • 6 mins
0.3 mi from nearest campus View map
  • 6 mins
  • 2 mins
  • 6 mins

How do you rate Pillar Box?

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Most helpful review

I recently had the pleasure of experiencing the exceptional living environment at Pillar Box in Coventry. From the moment I set foot in the property, I was greeted with a sense of tranquility that was truly unmatched. The cleanliness and maintenance services at Pillar Box are top-notch, making it easy to focus on studying and living comfortably. The staff members go above and beyond to ensure that residents are well taken care of and are always ready to assist with any needs. As an international student, I can confidently say that choosing to book a room at Pillar Box Coventry was one of the best decisions I made. I highly recommend this property to anyone looking for a peaceful and convenient living arrangement.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member7107608
On 29th April 24
verified Verified student
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Most helpful review

I recently had the pleasure of experiencing the exceptional living environment at Pillar Box in Coventry. From the moment I set foot in the property, I was greeted with a sense of tranquility that was truly unmatched. The cleanliness and maintenance services at Pillar Box are top-notch, making it easy to focus on studying and living comfortably. The staff members go above and beyond to ensure that residents are well taken care of and are always ready to assist with any needs. As an international student, I can confidently say that choosing to book a room at Pillar Box Coventry was one of the best decisions I made. I highly recommend this property to anyone looking for a peaceful and convenient living arrangement.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member7107608
On 29th April 24
verified Verified student
Read all reviews

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Read Pillar Box Reviews


Student Review: 1.6 /5
By member8113069 On 4th August 24 verified Verified student

I have lived hear for nearly a year. The place is in a state of disrepair management is terrible and no repairs or clearing of social spaces are done. Gym and pool/table tennis table but in a terrible state. Lift has been out for a year rubbish no repairs done. Workers have no appreciation for privacy or the law. The woman who cleans the social spaces barged into my room on a number of occasions to check the water temperature. Her English isn't very good and doesn't understand when I tried to explain that they are required to give notice and cannot just enter my room. Room was not clean when I moved in I really would look elsewhere. Back door is currently broken and always open to the public.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pillar Box On 15th October 24
Student Review: 4.9 /5
By member7107608 On 29th April 24 verified Verified student

I recently had the pleasure of experiencing the exceptional living environment at Pillar Box in Coventry. From the moment I set foot in the property, I was greeted with a sense of tranquility that was truly unmatched. The cleanliness and maintenance services at Pillar Box are top-notch, making it easy to focus on studying and living comfortably. The staff members go above and beyond to ensure that residents are well taken care of and are always ready to assist with any needs. As an international student, I can confidently say that choosing to book a room at Pillar Box Coventry was one of the best decisions I made. I highly recommend this property to anyone looking for a peaceful and convenient living arrangement.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pillar Box On 20th June 24
Student Review: 4.6 /5
By member4107474 On 26th April 24 verified Verified student

Hannah is so great, she really supportive. But the facilities here sometime make me confused. Have a guy said they have the hair dryer but i cant find it in my room, cupboard for bowl is abit dirty and the heater is not really working :(

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pillar Box On 29th April 24
Student Review: 2 /5
By member992307 On 10th October 23 verified Verified student

I’ll start with the good part — which is “Nothing” except for the location. The worst part is the management, which is never there (honestly). From the day I had my check-in to this building, I’ve been facing so many problems and there is no one to solve them. Literally worse customer service ever I have seen in Coventry. I had to wait for 2 hours to get in to my room even when I paid £3300 upfront for my entire duration and then the room was so messy and the window won’t even open a bit, and surprisingly it was so hot that day that my room felt like a furnace and I had to get out my room cuz I couldn’t sit there for one more minute. After repeatedly asking them for the window maintenance, they only excuses and till today( it’s been a month) the window has been repaired. Also, If I have a issue after 5, there is no one, even the security is not there and no one picks up the emergency calls even. So, I do know that I can’t rely on them if I have any emergency.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pillar Box On 1st March 24
Student Review: 3.9 /5
By member559347 On 31st May 21 verified Verified student

location is very central and has great access to Coventry city centre. the facilities are generally good but the lift is less reliable. friendly staff and it is quite a quiet environment which is good for studying. is staying here for the second year and the experience is generally positive.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pillar Box On 3rd June 21
Student Review: 4.9 /5
By member659340 On 31st May 21 verified Verified student

This place is a great mix of stuff that every student needs. First of all, the rooms are quite good. The prices of specific room types change every year but they seem worth it. The location of this building has the most advantages I must say. The uni is just 5 mins from here, and im surrounded by a lot of shops which makes my life 10times better . Not much vehicles come here, so it's pretty quiet, good for studying I am an international student so when I booked it before coming to the UK, it was like a leap of faith. But it turned out to be really good.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pillar Box On 3rd June 21
Student Review: 4.4 /5
By member559322 On 31st May 21 verified Verified student

It's a good place to stay. The rooms aren't too expensive and it's well connected. However, some of the rooms are a bit small

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pillar Box On 3rd June 21
Student Review: 5 /5
By member459319 On 31st May 21 verified Verified student

The staff at the Pillar Box are very friendly and welcoming, services within the building are very reliable. The room is spacious with regular cleaning services. A great place to study as a student looking for a quiet calm and peaceful living environment. Located in the heart of the shopping centre, it has great accessibility to the train station, bus station, perfect when using public transport to get around!

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pillar Box On 3rd June 21
Student Review: 4.6 /5
By member1059316 On 31st May 21 verified Verified student

Pillar Box is the best decision I have made for my graduation. This is the most convenient and value for money accommodation for students.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pillar Box On 3rd June 21
Student Review: 4.4 /5
By member859080 On 27th May 21 verified Verified student

The location is very central and you can reach all the shops in the city centre in 2-10 mins. All the staff are very friendly and willing to help with your queries. They also check on your well-being regularly during COVID times. The studio rooms are quite spacious and have a big double bed and TV. However, the desk is a bit small for a student studying in the room every day. The social area includes a pool table, tennis table and some games. The social experience has been quite limited over the past year, but hopefully, it will get better once the restrictions are lifted. The site is safe with the staff being present on-site almost 24h a day. I have been living here for 2 years now and my experience has been positive so far!

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pillar Box On 3rd June 21
Student Review: 1.7 /5
By member1159061 On 27th May 21 verified Verified student

So basically starting from the day I checked in, the room was not cleaned at all and after telling them everyday repeatedly the room was cleaned 2 weeks later. The behaviour of City manager after Collegiate’s takeover changed towards the tenants. The manager is not at all supportive with the clients. Manager is rude at a times while dealing with the situation. Also the complaints are not solved promptly by the managing team

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pillar Box On 3rd June 21
Student Review: 5 /5
By member959035 On 27th May 21 verified Verified student

All the staff are so friendly and helpful. The rooms are spacious and the facilities are good. Also, it is located in the perfect location. I would definitely recommend this place to anyone.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pillar Box On 3rd June 21
Student Review: 3 /5
By member459029 On 27th May 21 verified Verified student

Excellent house keeping service, clean common area, helpful staff. The only thing that could be improved is the garbage disposal area should apply pest control because flies sometime fly in my room

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pillar Box On 3rd June 21
Student Review: 3.7 /5
By member1058984 On 27th May 21 verified Verified student

Great location as well as as lovely facilities and staff - A Theofanidis

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pillar Box On 3rd June 21

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