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3.63 / 5
3.63 / 5
171 ft from nearest campus View map
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171 ft from nearest campus View map
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How do you rate Jennens Court?

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https://nowstudents.co.uk/location/birmingham/jennens-court/

Most helpful review

Absolutely brilliant and incredibly friendly staff and management 10/10 always helpful and any issues and complaints are addressed swiftly.

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By member1078038
On 29th August 24
verified Verified student
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Most helpful review

Absolutely brilliant and incredibly friendly staff and management 10/10 always helpful and any issues and complaints are addressed swiftly.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member1078038
On 29th August 24
verified Verified student
Read all reviews

Q&A


Q
Can you have guests sleep round in your accommodation
By member761686 On 13th August 21
Q
Are pets allowed in the rooms?
By member644670 On 7th January 20
Q

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All the Answers You Need About Student Accommodation

What tenancy length do I need?

Some students choose to stay during the academic year, whilst others – particularly international students – require a tenancy that covers the entire year. You can also find student accommodation that is available for one or two terms, classified as a “short stay” on our search filters.

Should I stay in catered student accommodation?

This is totally up to you! Catered accommodation means you will be served meals at set times in a dining hall, and you’ll likely have access to fewer kitchen facilities than if you were to stay in self-catered accommodation.

What is a guarantor and do I need one?

A guarantor is a person who signs a contract to agree to pay your rent if you are unable to. Most university accommodation requires a guarantor, and this applies to both domestic and international students.

Will I need to pay a deposit on student accommodation?

Most likely, yes, you’ll need to pay a deposit. This will be refunded at the end of your stay as long as there is no damage to the room or property.

What bills will my rent include?

If you are staying in university-run accommodation or private halls, your rent should include any utilities such as electricity, gas, water, and internet. Students are not required to pay council tax, however you may need to fill in an exemption form so make sure you check with your local council.

What is purpose-built student accommodation?

Purpose-built student accommodation (PBSA) are residential buildings designed for students. They are often located close to campus, boast modern facilities, include all bills, and often have staff on site to assist residents.

Will my student accommodation be furnished?

Student accommodation is typically fully furnished. Your room should include at least a bed, clothes storage, desk and chair. You’ll likely need to bring things such as bedding and kitchen utensils, but we have a full list here of everything you’ll need.


Read Jennens Court Reviews


Student Review: 4 /5
By member12122398 On 27th October 24 verified Verified student

i will say its not the worst but as for the value for money is something i don't find was worth it

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Student Review: 5 /5
By member1078038 On 29th August 24 verified Verified student

Absolutely brilliant and incredibly friendly staff and management 10/10 always helpful and any issues and complaints are addressed swiftly.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 1 /5
By member890454 On 25th August 23 verified Verified student

When needing a replacement tenant to get out I had a close friend lined up to take over the tenancy who was depending on it, I had cancelled the booking and had them reserve it under the friends name. Without any communication they advertised the room themselves and had i taken over by a new tenant leaving this friends reservation pointless and with nowhere to live. Complete lack of communication and outright tomfoolery in making this persons life much more difficult for no reason. Left feeling enraged and upset.

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Student Review: 3.9 /5
By member1190124 On 13th August 23 verified Verified student

Jennes court is a good accommodation, it's mainly good for the location and the receptionist are so friendly, sweet and nice. Shout out to Roger (Night security), has been very helpful since my mood in day.

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Student Review: 5 /5
By member1387408 On 9th June 23 verified Verified student

Decent accommodation. Nice staff and very helpful.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 3.9 /5
By member1083877 On 9th April 23 verified Verified student

A reasonable accommodation with reasonable, friendly staff. Facilities always try and get jobs done in an orderly time bearing in mind they're team is only small!

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Jennens Court (previous provider) On 30th April 23
Student Review: 4.9 /5
By member782785 On 30th March 23 verified Verified student

Really like the place would live here again next year with my friends the staff are very kind and polite

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Jennens Court (previous provider) On 30th April 23
Student Review: 3.9 /5
By member1081767 On 20th March 23 verified Verified student

The guy called Red on reception is very friendly and helpful !

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Reply from Jennens Court (previous provider) On 21st March 23
Student Review: 3.6 /5
By member1381763 On 20th March 23 verified Verified student

Nice accomplishment, helpful receptionist especially (Redding) also friendly but no gym facilities

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Reply from Jennens Court (previous provider) On 21st March 23
Student Review: 4.3 /5
By member1081676 On 20th March 23 verified Verified student

Jennens Court is an accommodation that can be summarised in 3 words- accessibility, comfort and fun. The staff are also very friendly

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Jennens Court (previous provider) On 21st March 23
Student Review: 4.4 /5
By member881668 On 19th March 23 verified Verified student

My experience at Jennens Court, as far as my stay is concerned, has been wonderful. What I appreciate most about Jennes is the convenience it provides to us tenants. It's close to town and most importantly to BCU & BCUIC. The team at Jennens is always there to aid our stay here, however, I've had an exceptionally wonderful experience working with Mr. Sock Redding, a very diligent young man. Lastly the security and amenities in Jennens Court are up to date, well maintained and enjoyable. 5 stars from me.

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Jennens Court (previous provider) On 21st March 23
Student Review: 4 /5
By member681622 On 18th March 23 verified Verified student

we had a leak in our kitchen for 6 months that still is yet to be resolved or has kept returning , have reported it many times (at least 10+) on the app. the people who work at reception have been ever so helpful anytime there’s been an issue, for example our front door broke and i couldn’t get in and red went over and beyond to try help and resolve, they are always so smiley and helpful and very easy to strike up a conversation with couldn’t fault!

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Reply from Jennens Court (previous provider) On 21st March 23
Student Review: 4.6 /5
By member1181509 On 17th March 23 verified Verified student

I really like the receptionist. They are kind My best among all of them is Mr Sock Redding

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Reply from Jennens Court (previous provider) On 21st March 23
Student Review: 5 /5
By member1081004 On 12th March 23 verified Verified student

Roger night security team amazing staff and support 24/7 even late at night

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Reply from Jennens Court (previous provider) On 21st March 23
Student Review: 3.7 /5
By member1379658 On 26th February 23 verified Verified student

Very well placed accommodation with several facilities close by, great friendly staff too

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Reply from Jennens Court (previous provider) On 7th March 23
Student Review: 3 /5
By member1179603 On 24th February 23 verified Verified student

Honestly living here has been an up and down experience, but the staff have honestly tried to help in any way possible and have been very kind and supportive.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Jennens Court (previous provider) On 7th March 23
Student Review: 4.4 /5
By member679602 On 24th February 23 verified Verified student

Roger who works in the night security team, puts in extra effort to ensure the safety and comfortabiliary of the students at Jennens Court, he is always observant and ready to help, he makes a great impact on the community

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Jennens Court (previous provider) On 7th March 23
Student Review: 5 /5
By member778861 On 19th February 23 verified Verified student

Roger Night Security Team does fantastic job looking after us, we appreciate his good service and hope he keeps it up!

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Jennens Court (previous provider) On 7th March 23
Student Review: 4.3 /5
By member1378859 On 18th February 23 verified Verified student

Jennens is generally an ideal place to stay while in university the security team Roger, Dean and Felix are really useful and they help keep the building secure during the night. The only issue I have is with the NSP app being forced to be the main entry key to the building which is not secure.

Value for money
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Reply from Jennens Court (previous provider) On 7th March 23
Student Review: 4 /5
By member1278858 On 18th February 23 verified Verified student

Nice space, close to campus. Nice security team, particularly Roger, Felix and Dean! We're always made to feel welcome and safe.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Jennens Court (previous provider) On 7th March 23
Student Review: 3.3 /5
By member678183 On 12th February 23 verified Verified student

Honestly living at Jennens is the most ideal place to live as it’s in the centre of town & local to train stations & places to shop. Aside from all of that, Honor goes above and beyond for all the students at Jennens. She greets everyone that walks past and honestly she’s the blessing that we all didn’t know we needed. Jennens is an is an okay place to live but Honor makes Jennens an amazing place to call home (or second home for most students). She’s always got a smile on her face which doesn’t go unnoticed, and she makes everyone’s day a lil brighter & happier.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Jennens Court (previous provider) On 13th February 23
Student Review: 5 /5
By member978152 On 12th February 23 verified Verified student

Roger (night security team) is always really helpful and friendly :)

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Jennens Court (previous provider) On 13th February 23
Student Review: 4.7 /5
By member678137 On 12th February 23 verified Verified student

Good location, and friendly staff. Roger night team security is very helpful, friendly and keeps the building safe.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Jennens Court (previous provider) On 13th February 23
Student Review: 4 /5
By member1178130 On 11th February 23 verified Verified student

It’s an amazing accommodation with beautiful security and friendly staff

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Reply from Jennens Court (previous provider) On 13th February 23
Student Review: 4.9 /5
By member1378056 On 11th February 23 verified Verified student

Roger Night team security is amazing!

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Reply from Jennens Court (previous provider) On 7th March 23
Student Review: 5 /5
By member1178051 On 11th February 23 verified Verified student

roger night security team is amazing

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Reply from Jennens Court (previous provider) On 7th March 23
Student Review: 4.1 /5
By member1078038 On 11th February 23 verified Verified student

Good friendly security good outdoor

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Jennens Court (previous provider) On 7th March 23
Student Review: 5 /5
By member1278026 On 10th February 23 verified Verified student

Roger and Dean from nights team are great and keep us safe. Thank you Unite for a great nights team

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Jennens Court (previous provider) On 7th March 23
Student Review: 3.4 /5
By member974933 On 13th January 23 verified Verified student

Staff are very friendly. Internet had problems earlier and social spaces are small.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Jennens Court (previous provider) On 14th January 23
Student Review: 2 /5
By member1173473 On 18th November 22 verified Verified student

If I could give 0 stars for cleanliness, I would because the bathrooms, which you think is something they would care about cleaning before new tenants move in are so dirty and unbearable. It takes ages to fix a maintenance request if they even attempt to, and when you decide to do something about it yourself, if it's something you bought like a showerhead so that you don't get black stuff coming out of their own showerheads, they take it away as if it's their own. I understand taking it off but they should not take it as if it belongs to them since you spend money on said stuff. It's a horrible experience and I will not be booking again with them and I advise future tenants to not book with them either since you deserve so much better for the money you'll be paying.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Jennens Court (previous provider) On 14th December 22
Student Review: 2.4 /5
By member469589 On 22nd June 22 verified Verified student

I really wish I could say the proximity to uni and the (relatively) decent price given its location made the place worth it. If you're willing to put up with the following then you're grand here - Internet is unreliable and slow - Fire alarms break every other week. They go on and off every few minutes and staff never seem to know why, no matter how often it happens. - The laundry room is a disaster. Half the machines don't work, the dryers don't dry, and the floor is always wet and covered in detergent and powder. The price of a wash and dry is also ridiculous (works out at about £5) given how unreliable the machines are. - The flat was dirty when we arrived. My flatmate's toilet was already broken. Surfaces and appliances quite clearly hadn't been cleaned. The whole flat smelled like B.O. Bear in mind we were just coming out of a pandemic when we moved in, so the lack of good house-keeping was a little disturbing. - You have to push them to complete maintenance requests.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Jennens Court (previous provider) On 30th April 23
Student Review: 2.1 /5
By member1260178 On 16th June 21 verified Verified student

The worst accommodation I have stayed in. Cladding work being done since January. Extremely disruptive with constant noise and banging. Fire alarms that go off atleast twice a week. Terrible customer service. Not understanding at all of ongoing pandemic and students needs. Would not recommend at all. Waste of money for poor facilities.

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Student Review: 2.4 /5
By member1060132 On 15th June 21 verified Verified student

I've been at Jennens for 2 years, most of that was during Covid-19. The ethernet speed is decent, the location is great, but those are the only two good things I can say. Rats in the basement, silverfish in the walls, flies in the drains. It took maintenance a month to replace our oven after it caught fire, leaving us without hot food over Christmas. There's been building work going on for 6 months, and it's usually too loud for me to think without ear plugs in. People do not socially distance, some don't even wear shoes or socks when walking around the building. Drunk students throw old TVs and beer bottles at cyclists from the 5th floor. In winter, my room is 9 degrees, in summer it's 30+. If you're just looking for somewhere to sleep at night, it's fine. If you're going to be spending any amount of time in the flat, go elsewhere.

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Reply from Jennens Court (previous provider) On 14th December 22
Student Review: 5 /5
By member750602 On 18th August 20 verified Verified student

amazing experience at student accommodation. Best place ever to live.

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Reply from Jennens Court (previous provider) On 14th December 22
Student Review: 1.4 /5
By member837552 On 1st May 19 verified Verified student

terrible price compared to the rent they charge there was black bacteria growing in my shower plug sealant and the plug had chipped paint, the desk was heavily damaged, ther glide wifi cuts out all the time and is unreliable although the wifi speeds are really good when it decides to work. the location is the only good thing about the building, the BOA students adjacent to the building scream like banshees, they wake you up and disrupt any studying you want to do. the building is terrible the only positives are the desk staff are friendly and the location is good avoid this accommodation at all costs.

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Student Review: 3.6 /5
By AlexB On 25th August 18 verified Verified student

Great location 10 mins to opposite side campus, 15 mins to all major things in city centre (train stations, Bull Ring, shops). Great on-site team. The 2 main doors were sometimes left open for some reason. As long as you don't mind being on a main road (Jennens Road) otherwise ask about being in a room at side/back. Laundry room was enough, sometimes no available washers so had to wait to do washing, ended up often doing Saturday afternoon, or after 10pm when not many people were using them. Only real downside is the price, especially compared to other Unite properties I have visited and compared with friends both in Birmingham, and at other universities.

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Student Review: 2 /5
By member1130940 On 19th March 18 verified Verified student

Le QQWiFi is always turning off. Reception staff are rude, unhelpful, unorganised and obvious about the fact that they don't want to be there! One woman from reception went into my room randomly then lied and said she had to because the smoke alarm went off and it didn't. Another guy had to let me in because I forgot my key and complained the whole way up even after I apologised a million times. General unfriendly and unwelcoming atmosphere. 100% do not live here. Can't even explain how horrendous it is! Completely ruined my final year and had added 10X more stress on to me.

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Student Review: 2.7 /5
By member626803 On 18th June 17 verified Verified student

So unbearably hot in the summer, I moved out a month early because of this despite having already paid all my rent in advance, and so cold in the winter. Radiators can only be turned on for up to 2 hours at a time, so it gets very cold by morning. Rubbish insulation! Do not move here without bringing a fan or two. Windows do not open more than a couple inches. The hobs in the kitchens are very slow to heat up, and when they do it is like a furnace! No way to cool down the kitchen! Massive rat problem in the basement where students are expected to take out their bins and recycling. This is not pleasant. It is great to know the fire alarms work. But when it goes off for hours until 2 in the morning for no apparent reason ... uni is not fun the following day! Especially for those who have exams.

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Student Review: 1 /5
By member424841 On 29th November 16 verified Verified student

WISH I HAD NEVER BOOKED WITH THEM. COMPLETE RIP OFF ! I wouldn't even rate it 1 star. When I moved in there were various things missing from the kitchen- there was no kettle or toaster. My room wasn't even cleaned properly- found a box of fags down the side of the bed and again there were things missing from the room. Showers are awful ! Never got a decent nights sleep during my stay. It is so noisy outside. The laundry room - that just makes me want to VOM ! During my 2 months there I used it once and never again. My washing came out of the machine covered in bleach stains.There are rats in the car park as the bin area is so filthy. Overall a complete rip off for what you get and very overpriced!

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Student Review: 1.1 /5
By member924311 On 17th October 16 verified Verified student

DO NOT GO! I paid 144 a week to which I have left BCU. One main reason being the accomodation, it's located in a VERY unsafe area with huge gangs outside all the time, I have witnessed three fights in the first two weeks, there was a written off car crashed outside with the number plates taken off and the inside ripped apart and two weeks later it's still here, my friends flat got robbed by a group of shady looking lads the ones who hang outside, there's no security it takes 40 minutes for them to arrive, the gangs of people always get into the accomodation wait outside for someone to open the doors and run in, I've been approached by MANY drug dealers, if you're a very sociable character like myself then this isn't for you, the majority staying here were exchange students so it was very difficult making friends, I couldn't be happier to leave even with having to still pay the extortionate price. Google crime rates outside millennium point to see yourself.

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Student Review: 2.6 /5
By member622344 On 9th May 16 verified Verified student

Very nice single room with ensuite bit more spacious than most halls I've seen but there is no social spaces to mingle except the courtyard which is hardly used unless you're a smoker

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Student Review: 3.1 /5
By member421816 On 13th April 16 verified Verified student

amazing location 5 minutes away from bullring however there is no common spaces and security could be better

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Student Review: 3 /5
By member1320841 On 9th February 16 verified Verified student

Great location for BCU City Centre campus and only a 2 minute walk from the city centre. Internet is not that fast by modern day standards, 25Mbps is no longer 'super fast', other hall providers commonly provide 100Mbps. Some issues with cheap fittings and showers are especially poor, other than that, comfortable and warm to live in with ample storage space.

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Student Review: 3.3 /5
By member520488 On 18th December 15 verified Verified student

On the whole, a pleasurable stay. Staff are very friendly and helpful, fast Wifi and bang smack in the middle of Birmingham, next door to the main BCU campus. Your room/living area has everything you need however certain aspects (like kitchen cupboards and the showers) are quite cheap and not great value for money. If you are an outgoing, sociable person then plenty of opportunity to make friends! I would recommend.

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Student Review: 2.1 /5
By member1015492 On 21st September 15 verified Verified student

Didn't enjoy my overpriced stay at Jennens Court last year! £120 a week and I hated every minute of it! This year I will be living at home and commuting, Jennens put me off student accommodation for good.

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Student Review: 4.4 /5
By member614490 On 7th August 15 verified Verified student

Jennens has okay facilities but it would be nice to have a large communal area to socialise with students from other flats

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Student Review: 4 /5
By member1110811 On 10th July 15 verified Verified student

Overall Jennens Court was a brilliant first year halls. Minutes walk from uni and a 10 minute walk into town. Really can't pick many faults with it. Only down sides, not much of a common room and the washing facilities were way too expensive.

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Student Review: 2.3 /5
By member56903 On 24th April 15 verified Verified student

Moving in was a breeze. Since I've been there it has been maintained when a fault has occurred. Staff are very helpful. I find the price of the accommodation does not justify the service and flat you get for the money, and it is also raising prices next year by £500 over the year. The lack of social space is also a huge negative.

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Student Review: 3.8 /5
By member76844 On 24th April 15 verified Verified student

this accommodation was perfect, it was close to the university and the city centre. The other people in jennens is what made it best though. I was in a flat with non English students but this didn't matter as I spent my time in other people flats.

Value for money
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Property management
Cleaning
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 2.5 /5
By MetalWeirdo On 22nd April 15 verified Verified student

Well, it's expensive and we don't have any kind of common room. No snack machine, nothing. It feels like you're in a hotel tbh

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

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