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Glassyard Building Reviews

120 Reviews by Students

3.82 / 5
3.82 / 5
1.3 mi from nearest campus View map
  • 23 mins
  • 6 mins
  • 18 mins
1.3 mi from nearest campus View map
  • 23 mins
  • 6 mins
  • 18 mins

How do you rate Glassyard Building?

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Most helpful review

As an international student moving to a new country, I was initially nervous, but the accommodation staff made the transition incredibly smooth. I was welcomed with warmth and hospitality. The accommodation itself was clean, well-maintained, and exactly as described. Though the construction site outside can be noisy at times, it hasn’t significantly disrupted my stay as they provided free earplugs. The location is conveniently close to groceries and my campus, which has made my daily routine much easier. What I like about glass yard building is how they ensure no one feels lonely, with regular movie/game nights and tours around London to build a sense of community. So far Iv'e had a positive experience living here and would recommend for others!

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By member7116042
On 25th September 24
verified Verified student
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Most helpful review

As an international student moving to a new country, I was initially nervous, but the accommodation staff made the transition incredibly smooth. I was welcomed with warmth and hospitality. The accommodation itself was clean, well-maintained, and exactly as described. Though the construction site outside can be noisy at times, it hasn’t significantly disrupted my stay as they provided free earplugs. The location is conveniently close to groceries and my campus, which has made my daily routine much easier. What I like about glass yard building is how they ensure no one feels lonely, with regular movie/game nights and tours around London to build a sense of community. So far Iv'e had a positive experience living here and would recommend for others!

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member7116042
On 25th September 24
verified Verified student
Read all reviews

Q&A


Q
How far from italia conti clapham
By member955499 On 22nd March 21
Q

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All the Answers You Need About Student Accommodation

What tenancy length do I need?

Some students choose to stay during the academic year, whilst others – particularly international students – require a tenancy that covers the entire year. You can also find student accommodation that is available for one or two terms, classified as a “short stay” on our search filters.

Should I stay in catered student accommodation?

This is totally up to you! Catered accommodation means you will be served meals at set times in a dining hall, and you’ll likely have access to fewer kitchen facilities than if you were to stay in self-catered accommodation.

What is a guarantor and do I need one?

A guarantor is a person who signs a contract to agree to pay your rent if you are unable to. Most university accommodation requires a guarantor, and this applies to both domestic and international students.

Will I need to pay a deposit on student accommodation?

Most likely, yes, you’ll need to pay a deposit. This will be refunded at the end of your stay as long as there is no damage to the room or property.

What bills will my rent include?

If you are staying in university-run accommodation or private halls, your rent should include any utilities such as electricity, gas, water, and internet. Students are not required to pay council tax, however you may need to fill in an exemption form so make sure you check with your local council.

What is purpose-built student accommodation?

Purpose-built student accommodation (PBSA) are residential buildings designed for students. They are often located close to campus, boast modern facilities, include all bills, and often have staff on site to assist residents.

Will my student accommodation be furnished?

Student accommodation is typically fully furnished. Your room should include at least a bed, clothes storage, desk and chair. You’ll likely need to bring things such as bedding and kitchen utensils, but we have a full list here of everything you’ll need.


Read Glassyard Building Reviews


Student Review: 4.3 /5
By member7116044 On 25th September 24 verified Verified student

Good and clean accommodation with nearby tube station.

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Student Review: 4.4 /5
By member7116042 On 25th September 24 verified Verified student

As an international student moving to a new country, I was initially nervous, but the accommodation staff made the transition incredibly smooth. I was welcomed with warmth and hospitality. The accommodation itself was clean, well-maintained, and exactly as described. Though the construction site outside can be noisy at times, it hasn’t significantly disrupted my stay as they provided free earplugs. The location is conveniently close to groceries and my campus, which has made my daily routine much easier. What I like about glass yard building is how they ensure no one feels lonely, with regular movie/game nights and tours around London to build a sense of community. So far Iv'e had a positive experience living here and would recommend for others!

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 3.7 /5
By member9116032 On 25th September 24 verified Verified student

Well, I think throughout the whole experience I like the environment in this building, and I also like the activities organised in this building, however I’m also quite concerned about the facilities management for example like the drainage, that broken chairs in the common room, and also the power went off sometime when we are cooking in the flat in the common room. Thank you

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Student Review: 3.6 /5
By member12116005 On 25th September 24 verified Verified student

Cool area! Everything you need is very close. And very close to transit

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Student Review: 3.3 /5
By member13116002 On 25th September 24 verified Verified student

my main problem is that they waited until everyone had paid their deposit and advanced rent (£500) and then told us there would be construction for the whole year that could disrupt us, also meaning that we would be moved at some point in the year after we had settled, this shows poor management and poor communication with tenants

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Student Review: 3.7 /5
By member9101853 On 23rd February 24 verified Verified student

Nice place to be in, close to LCC so very convenient for me!

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Reply from Glassyard Building On 21st March 24
Student Review: 4.6 /5
By member8101250 On 19th February 24 verified Verified student

Well connected area- easy to get around in London but it can sometimes be a bit dodgy at night. Apart from that, great staff, I definitely recommend!

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Reply from Glassyard Building On 21st March 24
Student Review: 1.7 /5
By member5100980 On 17th February 24 verified Verified student

I was only given 2 options for university housing. The glassyard was the better option which isn’t saying much. While I am grateful that I am not in the middle of nowhere, it is expensive and not super nice. I am constantly having issues with my vents and it was not clean when I moved in. There seems to be minimal accommodations and they have no first aid kits in the building, requiring students to bring their own. It’s in an ok part of town but not the best. Living here is alright but not for what I am paying.

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Student Review: 3.7 /5
By member993216 On 22nd October 23 verified Verified student

Pretty good accommodation compared to some other ual ones, staff are super nice and helpful, near a lidl and victoria line

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Student Review: 4.1 /5
By member492321 On 10th October 23 verified Verified student

A great, modern and clean space in a good location for travel and authentic south London experiences. Any issues were relatively major (such as the water pipes/boilers) so did take some time to be resolved but all in all everything ran smoothly. A personal fav: they always gave out freebies every Friday!

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Student Review: 3.4 /5
By member1392130 On 9th October 23 verified Verified student

Good location with enough amenities such as grocers, transport stations to nearby UAL campuses. However area could be quite shady in the evening. Staff are friendly and facilities are relatively clean although for the ensuites it varies from room to room.

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Student Review: 3.7 /5
By member492129 On 9th October 23 verified Verified student

Glassyard Building: overall, it is an acceptable place to live throughout the academic year.

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Student Review: 1.7 /5
By member1292120 On 8th October 23 verified Verified student

it's been really underwhelming moving here the rooms are dirty most of the appliances are broken and they never fix things like clogged drains or broken lights and heaters the security people are the are best part of this building they are very nice and empathetic

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Student Review: 3.9 /5
By member592117 On 8th October 23 verified Verified student

The room feels like home, it's small but really comfortable.

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Student Review: 3.9 /5
By member1092058 On 8th October 23 verified Verified student

So far a very goof experience of the uni accomodation at Glassyard. The en-suite looks just like the online pictures and videos. The kitchen is large and very practical. It is easy to make the room feels like home.

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Student Review: 3.6 /5
By member992046 On 8th October 23 verified Verified student

Easy to get around, lots of bus routes and tube stations nearby. The social / common areas as well as the dining room table are a bit sad and could use some more furniture (ie a coffee table). Also if there were a more direct way to control the heating that would be great. The building is very very warm even when it is hot outside.

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Student Review: 3.9 /5
By member1292045 On 8th October 23 verified Verified student

Very friendly reception staff who are always more than willing to help! Could do with some more social spaces and recreational areas eg a gym.

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Student Review: 3.4 /5
By member792026 On 8th October 23 verified Verified student

Its mostly alright, the staff are friendly and helpful - there wasn't any social events for freshers etc as far as I'm aware...the kitchen could be nicer, 8 people in my flat but only one sink....

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Student Review: 4.4 /5
By member1292020 On 8th October 23 verified Verified student

I had nice time here. The rooms were in great condition. Our kitchen wasn’t in such a good shape but I think we can blame that only on the tenants that lived there before us. Great communal spaces. Everything you need is in the building. Reception for parcels, washing machines… :)

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Student Review: 3 /5
By member1091999 On 8th October 23 verified Verified student

I enjoyed my time spent here but it was expensive, good location and I did make some friends but the social areas are a bit out of the way. The building is boiling in the summer too.

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Student Review: 5 /5
By member1078643 On 16th February 23 verified Verified student

I like living here, the staff here are really helpful and friendly!

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Student Review: 5 /5
By member1278479 On 15th February 23 verified Verified student

Amazing place to live and friendly people around

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Student Review: 5 /5
By member778371 On 14th February 23 verified Verified student

Comfortable n reasonable prices, everyone is nice n friendly.

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Student Review: 4 /5
By member578360 On 14th February 23 verified Verified student

overall i love living here the reception is really nice and helpful! the courtyard is really nice, great place to socialise! the kitchen can get pretty smelly because there is only one window, but besides that it’s a good living space to hang out with flatmates!

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Student Review: 5 /5
By member577841 On 9th February 23 verified Verified student

good job jjjjjjjjjjjjjjjjjjjjjjjob

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Student Review: 4 /5
By member877806 On 9th February 23 verified Verified student

The building and the people working here are amazing just things like laundry is expensive and need more of social activities

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Student Review: 4 /5
By member876793 On 1st February 23 verified Verified student

An amazing living space with friendly staff and a very welcoming environment.

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Student Review: 4.4 /5
By member1276339 On 29th January 23 verified Verified student

I have been enjoying my stay at Glassyard especially with the receptionists, they are exceptional

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Reply from Glassyard Building On 30th January 23
Student Review: 5 /5
By member1076140 On 26th January 23 verified Verified student

I like living here as the staff is friendly and supportive.

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Reply from Glassyard Building On 30th January 23
Student Review: 5 /5
By member975995 On 25th January 23 verified Verified student

I’m having very lovely stay at GLassyard, the reception teams are wonderful and are quick to solve your queries. One of the best thing about this place is the connectivity .

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Student Review: 5 /5
By member767235 On 14th March 22 verified Verified student

Lorriane and Maria are so friendly. Always helpful and understanding with any issues, they are the loveliest ladies ! They made my time here so good and helped me with issues I had, They make glassyard so lovely!!

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Student Review: 3.9 /5
By member1257216 On 30th April 21 verified Verified student

Glassyard accommodation I really love the location and I have made good friends here.

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Student Review: 5 /5
By member557215 On 30th April 21 verified Verified student

It was a really soft landing for someone coming from a foreign country. Great staff, very friendly.

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Student Review: 5 /5
By member1057214 On 30th April 21 verified Verified student

Reception staff are great and nice here

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Student Review: 5 /5
By member1357213 On 30th April 21 verified Verified student

It’s a sick place to live and is near loads of mad places to go out and drink

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Student Review: 4.7 /5
By member957168 On 30th April 21 verified Verified student

The staff at the Glassyard Building are caring and very supportive. They are very responsive to my queries and worries. It’s been really good living here.

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Student Review: 4.3 /5
By member757149 On 29th April 21 verified Verified student

Love living here awesome location

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Student Review: 5 /5
By member457144 On 29th April 21 verified Verified student

Very nice place for a first year.

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Student Review: 5 /5
By member957143 On 29th April 21 verified Verified student

The rooms are nice. The location is really great!

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Student Review: 5 /5
By member457134 On 29th April 21 verified Verified student

I live in glassyard building, here is very good. All staffs nicely

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Student Review: 5 /5
By member1156981 On 27th April 21 verified Verified student

Been living here for two years honestly a wonderful place. Spacious rooms for adequate prices. Great location as well, very close to the city centre and Clapham. Polite staff.

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Student Review: 4.4 /5
By member1256968 On 27th April 21 verified Verified student

Great place to live, very well located

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Student Review: 5 /5
By member656965 On 27th April 21 verified Verified student

Very nice place. Totally worth the money!😁

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Student Review: 5 /5
By member856964 On 27th April 21 verified Verified student

I like living here, staff is very friendly and easy to pick up parcels

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Student Review: 5 /5
By member856963 On 27th April 21 verified Verified student

Good accommodation. Very safe and the reception staff are friendly.

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Student Review: 4.6 /5
By member1156962 On 27th April 21 verified Verified student

Nice room, nice and friendly staff. Very big bed.

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Student Review: 5 /5
By member656961 On 27th April 21 verified Verified student

I love living here, staff are great, great value for money, plan to stay here my whole uni term😁

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Student Review: 5 /5
By member1156960 On 27th April 21 verified Verified student

This place is very nice, Studios have all I need to and is very spacious.☺️👍🏼

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Student Review: 5 /5
By member856958 On 27th April 21 verified Verified student

👍🏼nice place to live, comfortable and nice staff

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Student Review: 5 /5
By member1056957 On 27th April 21 verified Verified student

Near by school, lower rent fee than central London,convenient transportation

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Student Review: 5 /5
By member1156951 On 27th April 21 verified Verified student

Staff is very welcome and sweet, they are always willing to help. Room has all I need.

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Student Review: 5 /5
By member856883 On 26th April 21 verified Verified student

Glassyard is a good place to live and near the city centre.

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Student Review: 5 /5
By member856882 On 26th April 21 verified Verified student

Everything is good 😌☺️☺️☺️☺️I like living in glassyard building,meanwhile I think here is good accommodation, especially the staff very friendly,

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Student Review: 4.4 /5
By member1056880 On 26th April 21 verified Verified student

Staff are nice and helpful. I meet friends here and the location is good.

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Student Review: 4.1 /5
By member1356879 On 26th April 21 verified Verified student

Good location, nice reception.

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Student Review: 5 /5
By member556878 On 26th April 21 verified Verified student

I think it is quite niece to live here. Everything is convenient. The roommates and the staff are quite nice.

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Student Review: 4.9 /5
By member1356876 On 26th April 21 verified Verified student

Lovely accommodation staff very friendly

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Student Review: 5 /5
By member656875 On 26th April 21 verified Verified student

Amazing staff really love them

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Student Review: 5 /5
By member656874 On 26th April 21 verified Verified student

I like living in glassyard. This location is great

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Student Review: 5 /5
By member556807 On 23rd April 21 verified Verified student

The management Maria is lovely and very helpful. good cleaners. Security can be unhelpful and a bit aggressive and the cost is pricey considering there was no water for two weeks but other than that it’s been a good experience.

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Student Review: 5 /5
By member556803 On 23rd April 21 verified Verified student

The staff is very friendly and the location is top quality

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Student Review: 5 /5
By member956787 On 23rd April 21 verified Verified student

Love it, everyone is lovely and very helpful round the clock. I’ll miss glassyard when I leave and it will be my first recommendation to anyone when they’re looking for accommodation

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Student Review: 5 /5
By member656754 On 22nd April 21 verified Verified student

Amazing experience overall . Very nice and lovely staff members.

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Student Review: 5 /5
By member956715 On 22nd April 21 verified Verified student

Great place with great management. Always feel safe and always there to help

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Student Review: 5 /5
By member756710 On 22nd April 21 verified Verified student

Love living in glassyard, perfect location

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Student Review: 5 /5
By member956706 On 22nd April 21 verified Verified student

Lovely kind helpful staff. - all needs are catered for

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Student Review: 5 /5
By member856704 On 22nd April 21 verified Verified student

Is honestly such a good accommodation to live in. everyone is so friendly and the staff are lovely.

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Student Review: 5 /5
By member856691 On 21st April 21 verified Verified student

Very friendly staff here and good location for shopping 🛍 ❤️☺️😘

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Student Review: 5 /5
By member456640 On 21st April 21 verified Verified student

I suppose it is clean and comfortable.

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Student Review: 4 /5
By member556638 On 21st April 21 verified Verified student

Nice room and nice people nice location

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Student Review: 4.1 /5
By member456636 On 21st April 21 verified Verified student

Very accommodating towards first year students

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Student Review: 4.3 /5
By member1156634 On 21st April 21 verified Verified student

Very accommodating to first year students

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Student Review: 5 /5
By member856631 On 21st April 21 verified Verified student

A real good place to live, love here!

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Student Review: 4.1 /5
By member556628 On 21st April 21 verified Verified student

Modern rooms and good amenities.

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Student Review: 5 /5
By member1256585 On 20th April 21 verified Verified student

Really nice place to stay, thank you Lorraine and Maria

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Student Review: 4.7 /5
By member756527 On 19th April 21 verified Verified student

Glassyard has been an amazing home away from home for me for the past 2 years. Loraine and Maria at reception are always so helpful and lovely. Any building maintenance has been done so quickly and to a high standard!

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Student Review: 4.6 /5
By member756465 On 16th April 21 verified Verified student

It’s a good place, you can do exercise at park, have food at restaurants...

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Student Review: 4.9 /5
By member456463 On 16th April 21 verified Verified student

Excellent reception staff, very kind and always willing to help!

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Student Review: 5 /5
By member856462 On 16th April 21 verified Verified student

Very good environment quite and safe . The location is good as well , with nice security !

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Student Review: 4.6 /5
By member656455 On 16th April 21 verified Verified student

I hope we can have some way to let students know that they have to clean the public place, not just use it, keep this place clean and safe.

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Student Review: 4.9 /5
By member1356452 On 16th April 21 verified Verified student

Nice location, and the reception services is also great.

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Student Review: 5 /5
By member756450 On 16th April 21 verified Verified student

Everything is amazing, staff is really helpful and friendly. Location is close to everything that I need, especially Lidl, good for student’s pocket.

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Student Review: 4.4 /5
By member756420 On 16th April 21 verified Verified student

Lovely, helpful reception staff always friendly creating a good environment.

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Student Review: 5 /5
By member1056419 On 16th April 21 verified Verified student

The friendliest staff I’ve ever met, amazing location and very safe building.

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Student Review: 5 /5
By member1356386 On 15th April 21 verified Verified student

The building is very clean; The stuff are very nice! I like living here.

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Student Review: 5 /5
By member1356382 On 15th April 21 verified Verified student

Staffs are nice and polite. It is a satisfied experience

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Student Review: 4.6 /5
By member1356365 On 15th April 21 verified Verified student

Due to COVID, I wasn’t able to use the social spaces but overall it has been a very enjoyable experience.

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Student Review: 4.9 /5
By member856361 On 15th April 21 verified Verified student

Glassyard Building is a good accommodation for foreign students.

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Student Review: 5 /5
By member456356 On 15th April 21 verified Verified student

Very comfortable and feel super safe, love the staff very caring and understandable always there to help.

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Student Review: 5 /5
By member1256355 On 15th April 21 verified Verified student

I enjoy living glassyard, I have a good time here, and staffs are very nice.

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Student Review: 5 /5
By member456347 On 15th April 21 verified Verified student

Nice place to live , the staff is amazing ! Plus it’s near the center of London (20 min).

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Student Review: 4.9 /5
By member756334 On 15th April 21 verified Verified student

I’ve had a fantastic time at the glassyard building, staff are friendly and helpful and communication through the pandemic has been good. I’m definitely considering coming here again next year. The only thing I would add is a there has been certain lack of consequences for students breaking COVID restrictions but this may be a UAL thing not a Fresh issue.

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Student Review: 4.9 /5
By member656322 On 15th April 21 verified Verified student

The best reception staff ever, so helpful and kind and always smiling and looking out for us. They’ve made our stay under the circumstances so much more easy and smooth.

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Student Review: 5 /5
By member856307 On 15th April 21 verified Verified student

Pretty good! Easy to get around, it’s good as we have our own shower, easy to collect parcels from reception with friendly staff

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Student Review: 4.6 /5
By member956294 On 15th April 21 verified Verified student

Such a lovely friendly atmosphere, staff are so lovely and friendly and the receptionist are amazing

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Student Review: 4.3 /5
By member956270 On 15th April 21 verified Verified student

The building is very nice and clean, everything is repaired very quickly if needed.

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Student Review: 3.6 /5
By member856241 On 14th April 21 verified Verified student

Due to COVID I think the facilities from the building has restricted us from being able to socialise and has changed the experience we have had with the building. The security can be abrasive and complacent at times but the reception staff are incredibly lovely and happy to help with all requests. The building have a lot of damp spots due to a lot of flooding but on the whole the cleaners are lovely and work hard to maintain a standard of the building.

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Student Review: 5 /5
By member1356217 On 14th April 21 verified Verified student

Amazing staffs in the building, facilities are great❤️❤️

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Student Review: 4.1 /5
By member656211 On 14th April 21 verified Verified student

It was an overall great experience as a first year student. I got to meet some new people and adding to that, management was very helpful, responsive and friendly.

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Student Review: 5 /5
By member1256210 On 14th April 21 verified Verified student

Staff at reception are really nice but security guards are not really helpful sometimes but overall I have a great experiences

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Student Review: 4.9 /5
By member1056205 On 14th April 21 verified Verified student

Some times the internet connect is not really good at kitchen

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Student Review: 5 /5
By member1356203 On 14th April 21 verified Verified student

It’s a really great place to live! Super welcoming staff! Very close to the Stockwell station and a lot of shops.

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Student Review: 4.6 /5
By member656198 On 14th April 21 verified Verified student

Very nice rooms, great views and the staff are really friendly and helpful

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Student Review: 5 /5
By member956166 On 13th April 21 verified Verified student

Very nice place to live! Very good location and facilities. Staff very friendly.

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Student Review: 5 /5
By member556093 On 12th April 21 verified Verified student

Outstanding accommodation The rooms are excellent, and in a fantastic area of London. It’s in walking distance of Stockwell, Clapham and Brixton, each of which feels unique and is good fun to explore. It is brilliant that it is served by two tube lines and plenty of buses so you can get anywhere in the capital in under an hour, or across the country from the many National Rail stations. Most importantly the staff are delightful and cannot do enough to help you with any want or whim.

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Student Review: 2.9 /5
By member1044592 On 31st December 19 verified Verified student

pro: cleanliness cons: many 1. staff were poorly trained. difficult to communicate with staff when you are from overseas. Take ages to reply email and ammend the billing. 2. the guard were poorly trained and not professional. - i am a postgraduate student staying here with my husband. My husband is often mistaken as trespassser in an offending way. The guard were not happy even though we showed him 2 set of access key we got from the management. He questioned us in a way as if we stole it from someone. - we were CHASED out of the courtyard which were meant for the resident while we were walking around the buidling. We accidentally walked to the bike storage area and was immediately accused by the guard that we tried to steal the bike even we were meters away from the storage door. 3. the furniture are dirty and full of traces of painting on the wall.

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Student Review: 5 /5
By member544213 On 4th December 19 verified Verified student

Great Location, nice rooms, lovely STUFF

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Student Review: 5 /5
By member1144182 On 3rd December 19 verified Verified student

This place is wonderful, it is really made by the Fresh staff. The building is in a great location and is always kept very clean. I’ve lived here for 4 years as I moved on from my BA at UAL and now I have my own studio it really feels like my first proper home.

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Student Review: 5 /5
By member943886 On 22nd November 19 verified Verified student

I have had the best experience possible in Glassyard and that is 100% due to the site team that are there day and night with any issue you might have. moving from a small town into London, living in Glassyard has made that transition so much easier and better. Comparing my experience to a few of the other ual halls I am so glad I picked Glassyard because it’s so social where as many of the other halls really aren’t.

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Student Review: 4.7 /5
By member1237325 On 24th April 19 verified Verified student

Good accommodation with the best location possible on campus.

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Student Review: 4.7 /5
By member837133 On 16th April 19 verified Verified student

Glassyard is great. The staff are so helpful. It's a really safe building, in what maybe isn't, the most safe area. The rooms are spacious and functioning enough (I'm in a studio) it is really private and there's enough space to do some yoga. The view is INCREDIBLE. And any maintenance problems are fixed the same day. Really couldn't ask for much more! (Maybe an oven and a dishwasher.)

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Student Review: 2.1 /5
By member637036 On 12th April 19 verified Verified student

International students, think carefully before signing up to UAL accommodation. It is significantly more expensive than finding a room on spare room and the ensuite rooms are ridiculously tiny - they're freezing and boiling at the same time. Paying over £9000 for a tiny room is not worth it. The washing and drying is expensive and really badly maintained machines. Stockwell/Brixton is a great place to live however the building is situated in a dingy area. The security guards at Glassyard are very friendly and helpful though. My biggest issue with Glassyard is the UAL staff. They are constantly finding ways to siphon money off residents and treat residents like 16 year old children. There are fortnightly kitchen inspections. This is such a failure of a system because the standards of cleanliness are never consistent allowing UAL to charge fines (£120) to pay for what should be an annual cleaning cost covered by UAL. Would highly recommend searching for your own place.

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Student Review: 1.4 /5
By member729725 On 19th January 18 verified Verified student

Me and my boyfriend had the WORST experience in this horrible place. One month after we moved in we discovered that the flat was infested with bedbugs. Absolutely horrified we notified the security guard about it and fled from the studio to stay at a hotel. The day after they treated our room, however they said that it was fine and up to standards to live in the next day. They wouldn’t even offer us one night to stay in a hotel. A week after that one treatment we found bed bugs again, so we notified them once more. It took three days before they sanitised it and during this period we had to pay for a hotel ourselves again with no help from them. After this experience we decided that we did not want to live there anymore and wanted to terminate our contract. We had to find a new tenant before they’d let us do that and they did not help us find a replacement at all. The staff is at first sight friendly but absolutely indifferent and unhelpful. I would NOT recommend this place.

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Student Review: 2.7 /5
By member523989 On 13th September 16 verified Verified student

Glassyard seems okay at first (the location is nice, the building is beautiful, the social areas are great, and the wifi works), but the overall experience wasn't the best. Firstly, the length of the tenancy is very long (almost a year). The building offers little to no assistance in finding a replacement tenant should you terminate your tenancy early (which is technically a breach of contract), and they make you feel like a criminal for doing so. As an international student living 6,000 miles away from home, I was going home for the summer, but Glassyard made it all the more complicated. I understand that the long tenancy can be useful to some people, and I think ultimately some kind of negotiation would be best. The building is poorly managed and the communication between staff and tenants is inconsistent. The management recently changed and improved slightly, but it was still a pain living there (and leaving).

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Student Review: 2.7 /5
By member1323583 On 11th August 16 verified Verified student

I am living here for one year. I am living in studio type of room. So far there's no any big issues about the room. However, there's a space for improvement regard the management quality. I had experienced that I can't get my parcel on time due to management problem. It seems like the night guard is the only one who manage all those parcels. So, even your parcel delivered to the counter, they won't bother it and tell you that your parcel haven't received by them. And you will only get your parcel at night when you approach and ask the night guard about it. I don't understand the policy of parcel managing by them. It seems like to get your parcel is depending on your "luck" whether or not you able to meet the night guard. This is super awful especially when you are in an emergency to get your parcel. In short, my overall living experience is good but I am really unstatisfied with the quality of management.

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Student Review: 2 /5
By member723316 On 26th July 16 verified Verified student

Apart from the lcation, there is nothing good about this building. I had been living here for more than a year and whilst at first everything seemed fine, towards the end (now) everything started to break down. I am writing this in the midst of a power outage. The elevators seem to always have some issues. For a whole weekend we had to deal with either no water, or very little due to lack of pressure. The washing machines are too expensive and seem to not do their job (the washing part leaves your clothes smelly, and the dryer does not dry them properly, and this is for £4.1 per cycle) The management is constantly changing and it seemes like they themselves have no idea what is happening/ they don't have a grip of things around here The onsite maintenance is very slow in processing your issue Overall, I would highly recommend you avoid this building if you want to save yourself the nerves of dealing with them

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Student Review: 1.6 /5
By member622776 On 9th June 16 verified Verified student

Honestly don't even waste your time considering moving into this awful building. By far the worst out of all the halls available to UAL students. Its hard to pick where to start. During the summer months, you can expect unbearable temperatures in the bedrooms and kitchen spaces thanks to the huge glass windows and the 5cm gap they open. Winter is the exact opposite, the tiny electric heaters make barely any difference to the temperature of the room - they also cut out after 2 hours so if you plan on sleeping more than this then there is nothing to keep the room the warm which resulted in me waking up physically shivering most mornings. The building may be fairly new, and while its pretty to look at inside and out the build quality is horrendous and everything feels cheap and rushed. Walls and skirting are already rotted, along with tatty furniture and broken appliances. We're also currently in our fifth day of intermittently having no running water anywhere in the building.

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Student Review: 4 /5
By member522537 On 18th May 16 verified Verified student

I've lived at Glassyard all this year, and I can honestly say that I don't know ANYONE that's had as nice a hall (I genuinely have felt so lucky). I hate that no one ever bothers writing positive reviews on these sorts of things, so I figured I would do it. sure it has a few annoying things like the early closing smoking area. it is annoying and we ended up having to smoke out the front, but it's really not the end of the world and if thats all you can say wrong with it, that's pretty good. The management and staff are LOVELY. I smile and wave and chat with all of them, which everyone knows on a first name basis, and they also know our names. If ever theres an issue and you talk to them, they're beyond lovely and will sort it out for you, no questions asked. Much love to Siobhan and Vanessa on the front desk! All of my friends from other UAL halls, and other unis that have visited have literally been in shock about how nice it is. The rooms are like hotels. Great shower too!

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Student Review: 1.7 /5
By member921835 On 13th April 16 verified Verified student

Glass yard is a hell on earth, the management are idiots, kitchen inspections are so often ,you spend all week cleaning thoroughly, smoking area is b****** and closes so early, the building is either hot or freezing, all furniture is cheap tacky wood, you probably won't get your deposit back even though it might be tidy, once you start renting here you are stuck here,it's overpriced, the social aspect is ridiculously non existent there's no sense of community, your student reps will spend two months putting on s*** Tesco value crisps "parties" and then you won't hear from them for the remainder of the year, stockwell is rough as f***, I've been mugged already, literally could go on all day about how awful this place is but you won't listen...take my advice and don't let the good underground service fool you, stay clear of this place

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