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Canterbury Student Village Reviews

24 Reviews by Students

3.34 / 5
3.34 / 5
0.4 mi from nearest campus View map
  • 8 mins
  • 1 min
  • 8 mins
0.4 mi from nearest campus View map
  • 8 mins
  • 1 min
  • 8 mins

How do you rate Canterbury Student Village?

credit: Pinnacle Alliance
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Pinnacle Alliance

Most helpful review

Brilliant rooms at good prices for the area, plenty of facilities around in walking distance, property manager Sam is fantastic with attentive service and quick resolutions to any issues you might have, highly recommended

Value for money
Location
Property management
Cleaning
Social spaces
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Internet / Wifi
By member468672
On 5th May 22
verified Verified student
Read all reviews

Most helpful review

Brilliant rooms at good prices for the area, plenty of facilities around in walking distance, property manager Sam is fantastic with attentive service and quick resolutions to any issues you might have, highly recommended

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member468672
On 5th May 22
verified Verified student
Read all reviews

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Read Canterbury Student Village Reviews


Student Review: 1.6 /5
By member11121103 On 20th October 24 verified Verified student

Such terrible university accommodation. I would not recommend staying there as the staff are never in the office and such bad communication . It’s the most awful accommodation I’ve stayed at not worth the money

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Student Review: 3.1 /5
By member670344 On 22nd July 22 verified Verified student

Rooms are very tired looking in Tallis Court - carpets don’t reach the walls, there’s a dent in the wall, blinds are stained and smelly, shower has mold - but otherwise a fine place to live. It has parking spaces which was a requirement for me so that was a big plus although the bollards to secure your space broke after the first week. However, that issue and the issue of our kitchens being badly cleaned comes under Cloud rather than Urban Student Living so I can’t fault Sam for that. Sam has been great throughout the year, making sure my room was secure and flushing my pipes while I was on a term abroad.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 4.3 /5
By member968694 On 5th May 22 verified Verified student

Sam and Leister are always so helpful and friendly. they really make it feel like home :)

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Student Review: 5 /5
By member468672 On 5th May 22 verified Verified student

Brilliant rooms at good prices for the area, plenty of facilities around in walking distance, property manager Sam is fantastic with attentive service and quick resolutions to any issues you might have, highly recommended

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Canterbury Student Village (previous provider) On 5th May 22
Student Review: 4.9 /5
By member1268670 On 5th May 22 verified Verified student

Great experience at Canterbury student village management is great!

Value for money
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Property management
Cleaning
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Canterbury Student Village (previous provider) On 5th May 22
Student Review: 1 /5
By member868669 On 4th May 22 verified Verified student

FIRE ALARM IS CONSTANTLY GOING OFF FOR NO REASON ALMOST EVERY SINGLE DAY SUCH A JOKE WOULD NOT RECOMMEND

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Canterbury Student Village (previous provider) On 5th May 22
Student Review: 4 /5
By member1168665 On 4th May 22 verified Verified student

lovely area with a range of supermarkets nearby. living area is very nice, with a large kitchen. Internet connection is reasonable however there are no ethernet ports which is an issue. Overall, Canterbury student village is a nice area to stay and i would definitely recommend.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Canterbury Student Village (previous provider) On 5th May 22
Student Review: 5 /5
By member668655 On 4th May 22 verified Verified student

Canterbury Student Village is an amazing place with a sense of community that you can't always find in some accommodations. Any problems are fixed as soon as possible, with Lester doing an incredible job. Sam is always available for a chat and having her in the building means we can go to see her when we need to.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Canterbury Student Village (previous provider) On 5th May 22
Student Review: 4.6 /5
By Sophia99 On 4th May 22 verified Verified student

The rooms are great and it's super close to asda so shopping is really easy. Sam is great and looks after everyone if you need help with anything. It's brilliant for student accommodation.

Value for money
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Property management
Cleaning
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Canterbury Student Village (previous provider) On 5th May 22
Student Review: 5 /5
By member968425 On 21st April 22 verified Verified student

Sam is so lovely and helpful - she looks after all the students who live here. I'm so disappointed to be moving out end of the year as I won't have Sam in her office next door to come and chat to when she isn't busy

Value for money
Location
Property management
Cleaning
Social spaces
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Canterbury Student Village (previous provider) On 5th May 22
Student Review: 2.4 /5
By member566764 On 1st March 22 verified Verified student

Should be a great place but people consistently make noise outside the property so not worth losing money and sleep over.

Value for money
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Property management
Cleaning
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Canterbury Student Village (previous provider) On 5th May 22
Student Review: 4.6 /5
By member1165758 On 28th January 22 verified Verified student

Sam is a wonderful person who puts the needs of the students first Im with cloud homes but I’m moving next year to urban student life because of how Sam is so generous and effective. I had issues I was complaining about for a long time and Sam resolved them in one day. A blessing on earth

Value for money
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Property management
Cleaning
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Canterbury Student Village (previous provider) On 31st January 22
Student Review: 3.6 /5
By member565011 On 15th December 21 verified Verified student

Good room, well furnished with good transport links. Property manager Sam is always really friendly and helpful with queries and resolving issues.

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Property management
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 3.7 /5
By Sophia99 On 9th November 21 verified Verified student

Generally nice place to stay. It's really nice from the money and has basically everything you need for living at university.

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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 4.9 /5
By member562726 On 7th October 21 verified Verified student

I’m an international student and I live in Kentish house and I have no complaints! The space is nice and gets cleaned once a week. The property manager Sam is AMAZING and has exceeded my expectations! She has been very very welcoming to me and has made my transition so smooth! She responds to ALL emails in a timely manner and is very nice and understanding! She also doesn’t hesitate to help with any problems. I would definitely recommend

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Student Review: 4.9 /5
By member662725 On 7th October 21 verified Verified student

This is my first time staying in Kentish house and so far I am more than happy with the services I have received whilst staying here. The maintenance team are brilliant, any issues I have reported have all been dealt with to a high standard the same day that they have been reported. I am very happy with the services i have received so far, they team are very welcoming, as well as they have gone up above and beyond to make sure that I feel comfortable and well supported during my stay with urban student living, I will defiantly be recommending urban student living to friends and any potential student here in Canterbury.

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Property management
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 4.7 /5
By member662587 On 1st October 21 verified Verified student

Great property manager, nice location aswell

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Student Review: 4.9 /5
By member1362527 On 27th September 21 verified Verified student

This is my first year staying at Canterbury student village and I am more than happy with everything here. Firstly, the property manager Sam is incredibley helpful, she will go above and beyond to ensure your stay is comfortable and will accommodate everyones needs. The halls are located right next to a big Asda and many retail stores, its an intermediate walk to the university of Kent, around 20 minutes. You have your own lockable room with your own key and an ensuite bathroom, the communal spaces and the kitchen are spacious and kept clean. You can have your own privacy and enjoy a social experience with the people in your block. Cleaners come once a week and do a very good job of cleaning the communal spaces and I have no complaints and even if I did, Sam would be the first person I would go to who will not hesitate to do anything to remedy the situation.

Value for money
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Property management
Cleaning
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 4.4 /5
By member1162515 On 27th September 21 verified Verified student

It’s really great here and Sam is so lovely and kind.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 3.4 /5
By member662370 On 16th September 21 verified Verified student

Good location, there’s a lot of shops around such as Asda, b&m, Lidl, Aldi and a retail park 10 minutes walk away. Cleaning could do with some improvement. Property manager Sam Jeeves is very very helpful and kind.

Value for money
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Property management
Cleaning
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 5 /5
By member962351 On 15th September 21 verified Verified student

The accommodation is located in a good area, very local to a lot of stores, was pleased with the kitchen and the room

Value for money
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Property management
Cleaning
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 3.7 /5
By member962147 On 5th September 21 verified Verified student

I have lived here for a year now and I am going to my second year. To be honest, the first year things were all over the place but when Sam came along everything became easier. She's the best property manager I have ever come across and she is very helpful. We are even starting a little garden with veggies and flowers around the accommodation. I will definitely recommend this place for new students.

Value for money
Location
Property management
Cleaning
Social spaces
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 4.7 /5
By member1361874 On 23rd August 21 verified Verified student

Been here for 2 years, going on to my 3rd and final year. I loved every moment of it and with the new property manager Sam Jeeves, it has been a joy to live here. Any issues, complaints or small problems were always solved quickly. Whilst always being free for a small chit chat in the mornings.

Value for money
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Property management
Cleaning
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 5 /5
By member561598 On 6th August 21 verified Verified student

Everything is super efficient quick replies in the email, and everything is easy

Value for money
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Property management
Cleaning
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

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