- 9 mins
- 3 mins
- 5 mins
Faced a lot of issues with a flatmate but the management has always tried their best and helped us to find the best solution each time we had a issue.
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Faced a lot of issues with a flatmate but the management has always tried their best and helped us to find the best solution each time we had a issue.
The Bridge House Information
| Telephone | 0300 303 8642 |
| Postcode | EH3 9QG |
| Top tip | Bridge House is in the Fountainbridge area. They have two arthouse cinemas close by. Visit the website to find out more. |
Amenities
This property offers car parking. Discover more!
Features
- Communal Kitchen
Internet Access
- WiFi
Laundry
- Coin-operated Communal Laundry
People/Staff
- Maintenance Team (Daytime Only)
- Onsite Manager
Security & Safety
- CCTV / Surveillance Cameras
- Secure Building Entry
Services
- Contents Insurance
- Recycling
Transport
- Bike Storage
- Car Parking For Additional Fee
Travel Times
The Bridge House is within a 20-minute walk from most landmarks, Princes Street, Haymarket Station, the Meadows, the Old Town, bars, shops and pubs.
University of Edinburgh
The Bridge House Biography
The Bridge House is a twenty-minute walk from both the University of Edinburgh and Edinburgh Napier campuses. The accommodation is located in the Fountainbridge area, near the Union Canal and within a fifteen to twenty-minute walk from most of Edinburgh’s landmarks.
You have plenty to explore as Princes Street, Haymarket Station, the Meadows, the Old Town, two arthouse cinemas and numerous bars, cafes and restaurants are all located nearby. Residents can benefit from having car parking available.
At The Bridge House, you can benefit from having your own private room, washbasin, storage space and study whilst sharing a kitchen, bathroom and lounge with your flatmates.
Visit Unite Students website to find out more.
Q&A
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Read The Bridge House Reviews
Walls are so paper thin i can hear my flatmates pee from 2 rooms away. Was put in a flat of 5 guys and I was the only girl, was so incredibly uncomfortable and wanted to move rooms but was given 0 help. Flatmates were just awful, the accommodation itself could have been fine but they made the whole stay unbearable. Study spaces good, reception staff lovely
Thank you for taking the time to review your stay at The Bridge House, and I'm sorry to hear you experienced some discomfort within your flat in relation to your fellow flatmates. We do try to assist as best we can in mediation of flat disputes, and our team are always very keen to help our residents feel comfortable in their surroundings. I'm disappointed to hear that you felt you received little help with your situation, so if you would like to share further detailed information to help us improve, please make contact with us directly. Kind Regards Bex Moylan General Manager
The Team Support is incredible helpful and supportive. They are so humble and nice.
What a nice review! The team will be so happy that you have found them to be helpful and supportive. They really work hard to provide a welcoming environment for our residents. Kind Regards, Bex Moylan General Manager
Faced a lot of issues with a flatmate but the management has always tried their best and helped us to find the best solution each time we had a issue.
Thank you for your feedback on your stay. Whilst I'm sorry to hear you have had some issues within your flat group, it's nice to hear that the team have been supportive and have helped find resolutions for you. They'll be pleased to hear your comments! Kind Regards, Bex Moylan General Manager
All the staff working here are great! They’re really helpful and friendly :)
Thank you for your wonderful review! The team will be so pleased that you appreciate them, and that you find them to be helpful and friendly. We hope you enjoy the rest of your time with us. Kind Regards, Bex Moylan General Manager
The physical building is very bad, lots of heavy leaks through the ceiling (literally regularly pouring). Extremely expensive with bare minimum amenities. But the staff are amazing, really really great and supportive, good people, especially geroge cunningham
Thank you for your feedback on your stay, and I'm sorry that you have had issues with leaks. I'm pleased however that our team have been very supportive to you, and hopefully a resolution will be in place soon. We are working closely with contractors to address any issues, but if you do have any further problems or it's taking a little too long, please pop along to see the team and we can provide updates. In regards to your comments around price, we are in line with competitors who have similar amenities, however, I do understand that this may not seem to be the case when experiencing issues. We hope to have them resolved very quickly! Kind Regards, Bex Moylan General Manager
George and Carrie are the best at reception!
Thank you so much for your comments about the team. George and Carrie will be so pleased they are having such a positive impact on your stay at The Bridge House. Kind Regards, Bex Moylan General Manager
Freshly renovated, especially appreciated in the showers and kitchen.
Thank you for your kind review. We're so pleased that you appreciate the recent refurbishment of The Bridge House! It certainly has improved the living spaces and common areas, so thank you for sharing your feedback. We hope you continue to enjoy your stay! Kind Regards, Bex Moylan General Manager
I stayed at the bridge house last year, during my stay there was numerous issues. The accommodation decided to do a full refurbishment with all the students still staying in the building, causing a continuous nuisance throughout our stay. We got woken up at from 7-9am despite them assuring us that the workers will not start till 9am, these works continued untill 5-6pm which disrupted my studies. Throughout the works, there was a high degree of negligence causing various safety hazards - one main issue was the square cut out our floor that would go through with a weight of a person. Another issue was within the other blocks, they allowed the builders to stay in them - with no background checks, due to this there was an issue with the builders trying to chat up a 17 year old girl. The builders often worked on the roof, which was fine until I woke up to one of them staring in my window while I was in bed naked, this made me feel very uncomfortable for the rest of the stay. Part 1
Thank you for taking the time to review your stay with us. Whilst we understand your frustration around the work to refurbish our property, we do believe that the works overall are a benefit to our residents and have replaced many old and worn facilities for new, with the addition of extra bathrooms in our shared flats as well as a brand new common area. We have already seen some great reviews and comments around the improvements in the building. Due to the volume of work needed, it would not be possible to complete this during term breaks, and we apologise for the disruption you felt during your stay. Your feedback on the refurbishment is invaluable and will help us to consider how we can do things differently in future. Following your previous direct contact with us, we have already shared your comments with our contractor partners to ensure they understand impact on residents during these types of works. We wish you the very best for your future, and again apologise for the disruption you encountered. Kind Regards, Bex Moylan General Manager
Staff are very friendly and helpful. The new renovations on the accommodation are really nice.
Thank you for your kind review. I'm so glad you are feeling the benefit of the renovations. It's definitely a positive update for The Bridge House! We hope you continue to enjoy your stay, and the friendly service from the team. Kind Regards, Bex Moylan General Manager
My check-in was delayed due to unfinished refurbishments and upon check-in it was evident that the work was still ongoing. In the first few weeks there was continuous work being carried out in my flat and the building. One of the rooms in my flat had a leak which meant water was running into our hallway which we had to clean and maintain ourselves in multiple occasions. One of the two bathrooms had a leak which is still ongoing 5 months later. Our oven and hob also breaks frequently. Although I was promised compensation for the missing week I have still not received this after many attempts. Location is good but everything else is pretty poor.
Thank you for your detailed review of your experience with us at The Bridge House. We're sorry you were disrupted by ongoing works to improve our building and environment for our residents. It's disappointing to hear you feel you have not had a resolution yet. Please make contact with the property team leader so that we can look into this further for you. We are confident that the upgrade to our property is an overall positive, and we're keen to resolve your issue to ensure you are feeling the benefit of the changes. Kind Regards, Bex Moylan General Manager
Overall one of the better accommodations I’ve stayed in, not much to complain about, most issues that arise are resolved quickly. I do think it could use some better social spaces in the flats themselves and it’s probably not worth the high price, but nothing really is at the moment
Thank you for your kind review of The Bridge House. It's nice to hear that you are enjoying your time with us and that you find resolutions to problems to be quick. Our team will be pleased to hear that you appreciate it! We would be happy to hear your ideas about making our spaces more social. Come along to reception and the team will be happy to listen to suggestions. Kind Regards, Bex Moylan General Manager
I’ve been staying at the bridge house for a couple of years and I’ve really enjoyed my experience. You couldn’t ask for a better location and the staff team are extremely friendly
Thank you for taking the time to share your thoughts on your stay at The Bridge House. We're so glad that you have had a great experience, and that you appreciate the team being so welcoming! Kind Regards, Bex Moylan General Manager
Very friendly and helpful staff, always available to help!
Thank you for your lovely comments about the team at The Bridge House. They'll be so pleased to hear that you appreciate them. Bex Moylan General Manager
The Bridge House is a great location in the city centre, so close to town and great shops around. Everything is great, although we did have a slight issue with our roof which took 4 months to actually fix it. The communication wasn't too great from the staff as we had numerous staff come up to look but nothing got finalised. A part from this issue they have been attentive to our minor issues.
Thank you so much for taking the time to leave a review of your stay at The Bridge House. We really do appreciate your feedback, specifically around the maintenance issue that you encountered. Whilst unfortunately the repair timeframe was not completely within our control and reliant on dates, access and suitable weather, we certainly can seek to improve our communication if you feel that this was not timely or informative. We're so glad that issue has finally been resolved for you, that you enjoy the location and the attentiveness of the team. We hope that the remainder of your time with us is enjoyable! Bex Moylan General Manager
Tarrynne marks is the best receptionist ever please give her a raise .
Thank you for your review. Tarrynne will be so happy to know that you appreciate her hard work. She's definitely an asset to Unite Students and really focuses on doing the best for our residents! Bex Moylan General Manager
I have given social spaces 3 stars as it currently doesn't have one but all else about the property is very good.
Thank you for your review, and for taking the time to rate The Bridge House. We are pretty certain the 3 stars for social spaces will soon become 5, as we prepare to open our new common space! We can't wait to share it with you and the other residents over the next week or so - it's looking amazing and just has a few finishing touches to complete. We really hope you enjoy it. Bex Moylan General Manager
Tarrynne Marks has been the most helpful to us at our accommodation. She’s understanding and does the job very well. She had, on a number of occasions, tirelessly helped many of the residents at Bridge House including myself.
What a wonderful review and well deserved comments about Tarrynne. She's so committed to ensuring our residents feel supported and at home, and I'm sure your feedback will make her day! Thank you for taking the time to share your thoughts. Bex Moylan General Manager
Reception helpful and maintenance problems get fixed quick,
Thank you for your feedback on your stay at The Bridge House, it's so nice to hear that you appreciate the team and their hard work to resolve issues quickly! Bex Moylan General Manager
The management team is fantastic. Tarrynne and Carrie have especially been very helpful. They are very friendly! It's been very easy to report any issues or sort anything out. Definitely staying here again next year and have been recommending this place to my friends.
We couldn't ask for a better review... Tarrynne and Carrie are stars! We're so pleased to hear that you have had a great experience and we look forward to having you stay at The Bridge House again next year (maybe with some of your friends!). Bex Moylan General Manager
Great reception and support. Value for money met and kept up with issues and repairs are usually done effectivle
Thank you for taking the time to leave a review for your stay at The Bridge House. We're happy to hear you're satisified with our response to issues and repairs, and feel supported. Our reception and maintenance teams will be pleased to hear the feedback! Bex Moylan General Manager
So far I've had a nice experience staying here. The accommodation is located in a convenient area being super close to the city centre, but it would be better if each flat had at least two bathrooms (and two showers) given the number of people living in one flat. I'm hoping to have the chance to make more friends while I'm here. Everyone has always been friendly but the fact that the Bridge House accommodation doesn't have a proper social area within the building makes it hard to form actual friendships with the other residents of the same block.
Thank you so much for your review, and I'm sorry it was not replied to sooner. I do hope your stay continued to be a good one, and we're happy that you found the location to be convenient. The Bridge House really is right in the heart of things! We have listened to feedback from our current and past residents, and this year there is a full refurbishment happening. Our shared flats will now have two bathrooms in each flat, meaning more flexibility and space, along with less waiting times to use the bathrooms. In addition to this, we now have a brand new common area which consists of group study, social study and tv lounges. The reception is now much more accessible for our residents and our new entrance on the main road means we can accept deliveries much more easily. We have already had some great comments around the improved social aspect in the property, and we hope that this will continue! Bex Moylan General Manager