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https://www.sanctuary-students.com/student-accommodation/glasgow/murano-street-student-village
Most helpful review
The Best Student Accommodation Experience at MSSV!! Living at Murano Student Street Village has been an absolutely amazing experience! Here’s why I highly recommend it to any student looking for a fantastic place to stay: **Location:** The location is perfect for students! It’s conveniently close to UofG, making it easy to get to classes on time. Plus, it's near Lidl, Tesco, which adds so much convenience to daily life. **Accommodation:** The rooms are modern, and well-furnished. My single room was equipped with everything I needed, including comfortable bed large bed, ample storage space, and a study desk. **Amenities:** MSSV offers incredible amenities that make student life so much better. Study area with computers and desk space, deliver drop off, entertainment room, piano, washing machines and dryers. **Responsive** All queries and concerns are resolved within the hour most commonly, the staff are very receptive, kind and helpful, offering a 24hr service.
Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
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Most helpful review
The Best Student Accommodation Experience at MSSV!! Living at Murano Student Street Village has been an absolutely amazing experience! Here’s why I highly recommend it to any student looking for a fantastic place to stay: **Location:** The location is perfect for students! It’s conveniently close to UofG, making it easy to get to classes on time. Plus, it's near Lidl, Tesco, which adds so much convenience to daily life. **Accommodation:** The rooms are modern, and well-furnished. My single room was equipped with everything I needed, including comfortable bed large bed, ample storage space, and a study desk. **Amenities:** MSSV offers incredible amenities that make student life so much better. Study area with computers and desk space, deliver drop off, entertainment room, piano, washing machines and dryers. **Responsive** All queries and concerns are resolved within the hour most commonly, the staff are very receptive, kind and helpful, offering a 24hr service.
Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
Murano Street Student Village Information
| Telephone | 0300 123 5050 |
| Postcode | G20 7SB |
| Top tip | Murano Street Student Village is exclusively for University of Glasgow students and comes equipped with all the bells and whistles! Visit website for more details. |
Room Types
Amenities
This property offers all-inclusive bills, common room, games machines, table sports, Wi-Fi, on-site laundry, free contents insurance, on-site security, CCTV, sports & recreation membership & 24-hour caretaker & maintenance support. Discover more!
Popular
- Common Room
Features
- Common Room
- Communal Kitchen
Internet Access
- Broadband
- WiFi
Laundry
- Coin-operated Communal Laundry
People/Staff
- Courtesy Officer (24-hour Patrol)
- Maintenance Team (24-hour on call)
Security & Safety
- CCTV / Surveillance Cameras
Services
- Contents Insurance
Special Policies
- No Smoking
Travel Times
Murano Street Student Village is within easy reach of transport links, the city centre, supermarkets, shops, restaurants, bars, cultural attractions & the Botanic Gardens & Kelvingrove Art Gallery.
University of Glasgow
Gilmorehill Campus25 mins8 mins22 mins1.5 mi
Murano Street Student Village Biography
Exclusively for the University of Glasgow students is the lively student community, Murano Street Student Village. The community is just a twenty-minute stroll to campus and the West End, making it ideal for students. Within walking distance, you have a fantastic range of restaurants, bars, shops and supermarkets.
The all-inclusive bills encompass free broadband and Wi-Fi throughout, contents insurance, on-site security, and CCTV, as well as 24-hour caretaker and maintenance support. As part of the package, residents also receive a sports and recreation membership. On-site, there's also laundry facilities and a common room for catching up with your new friends and playing a game of table sports or on the games machines.
The village offers single rooms within shared flats for students. The flats are arranged in either 4-5 or 10-12 students sharing, with shared kitchen and bathroom facilities. The larger flats offer a very social experience and have the added benefit of a weekly kitchen cleaning service. The flats come with everything needed to move right in and even feature designated study zones.
Come join this vibrant student village!
Q&A
Q
Re underbed storage - is there a underbed storage box or do you mean there is room to bring underbed storage boxes?
By member483811 On 7th April 23
Reply from Murano Street Student Village
On 11th April 23
Hello, thank you for getting in touch. There is space under the beds to use storage boxes or similar items, if you so wish. We hope this helps.
Q
Is there under bed storage
By member1370981 On 21st August 22
Reply from Murano Street Student Village
On 22nd November 22
Yes all beds have under bed storage
Q
Hello, I just got an offer for a room in a large flat and I was wondering if there was enough space to bring my Celtic harp. How big are the rooms? Thanks!
By member570768 On 12th August 22
Reply from Murano Street Student Village
On 22nd November 22
The rooms in the large and small flats are the same size. You may be short of space with a large musical item.
Q
hi, are hangers provided in the cupboards? thanks
By member1070664 On 8th August 22
Reply from Murano Street Student Village
On 22nd November 22
Hi Yes, provided in the wardrobes
Q
I have seen replies to comments that the beds are small doubles however everywhere else says they are single. What bed size are the single rooms? Also how likely is it to get a refurbished room instead of an old room? Thanks
By member1169439 On 11th June 22
Reply from Murano Street Student Village
On 20th June 22
Thank you for your question, all beds at Murano are 3/4 size which is a small double. We provide a bedding pack which will be in your room at arrival and will include a quilt and quilt cover, 2 pillows and pillowcases and a fitted sheet. Should you wish to bring a change we suggest that you buy double bedding.
Q
Ask a new question about Murano Street Student Village
All the Answers You Need About Student Accommodation
What tenancy length do I need?
Some students choose to stay during the academic year, whilst others – particularly international students – require a tenancy that covers the entire year. You can also find student accommodation that is available for one or two terms, classified as a “short stay” on our search filters.
Should I stay in catered student accommodation?
This is totally up to you! Catered accommodation means you will be served meals at set times in a dining hall, and you’ll likely have access to fewer kitchen facilities than if you were to stay in self-catered accommodation.
What is a guarantor and do I need one?
A guarantor is a person who signs a contract to agree to pay your rent if you are unable to. Most university accommodation requires a guarantor, and this applies to both domestic and international students.
Will I need to pay a deposit on student accommodation?
Most likely, yes, you’ll need to pay a deposit. This will be refunded at the end of your stay as long as there is no damage to the room or property.
What bills will my rent include?
If you are staying in university-run accommodation or private halls, your rent should include any utilities such as electricity, gas, water, and internet. Students are not required to pay council tax, however you may need to fill in an exemption form so make sure you check with your local council.
What is purpose-built student accommodation?
Purpose-built student accommodation (PBSA) are residential buildings designed for students. They are often located close to campus, boast modern facilities, include all bills, and often have staff on site to assist residents.
Will my student accommodation be furnished?
Student accommodation is typically fully furnished. Your room should include at least a bed, clothes storage, desk and chair. You’ll likely need to bring things such as bedding and kitchen utensils, but we have a full list here of everything you’ll need.
Read Murano Street Student Village Reviews
Overall my experience at Murano has been good. I feel like the frequency with which fire drills and fire alarm testing is done is unnecessary though, and it creates a "boy who cried wolf" effect that could potentially be dangerous if something were to actually happen.
Thank you for your review! Sorry to hear that you feel the fire alarm was activated too often. We test the alarms weekly on site as per HMO guidelines and the fire drills are completed twice during your stay. All other activations have been set off by the detection in the block which we can't control. The Murano Street Team
Accomodation was sufficient for the stay here.
Thank you for your review. We're glad to hear that you enjoyed your stay here. The Murano Street Team
Perfect for those who want to experiment flat parties and communal drama, but not the best choice for introverts
Hello, Thank you for taking the time to leave us a review! We're happy to hear that you are enjoying your stay with us. Do not hesitate to contact us on 0141 945 5976 if you have any questions. Thanks, Murano Street Team
Flats are in the process of being refurbished, so my flat will certainly be better in the coming years. Even though there are many students staying in the village, it doesn't feel overwhelming. Supermarkets are at a convenient walking distance for medium shops. Feels safe, the West End is a very nice area. Great location for both the main campus and Garscube campus as it is on the same road (Maryhill Rd). Lots of greenery nearby: canal, river, parks. You can walk/cycle to Garscube avoiding roads :)
Hello, Thank you for taking the time to leave us a review! We're happy to hear that you are enjoying your stay with us. Do not hesitate to contact us on 0141 945 5976 if you have any questions. Thanks, Murano Street Team
My second favourite Murano in the world.
Hello, Thank you for taking the time to leave us a review! We're happy to hear that you enjoyed your stay and wish you all the best for the future. Thanks, Murano Street Team
The Best Student Accommodation Experience at MSSV!! Living at Murano Student Street Village has been an absolutely amazing experience! Here’s why I highly recommend it to any student looking for a fantastic place to stay: **Location:** The location is perfect for students! It’s conveniently close to UofG, making it easy to get to classes on time. Plus, it's near Lidl, Tesco, which adds so much convenience to daily life. **Accommodation:** The rooms are modern, and well-furnished. My single room was equipped with everything I needed, including comfortable bed large bed, ample storage space, and a study desk. **Amenities:** MSSV offers incredible amenities that make student life so much better. Study area with computers and desk space, deliver drop off, entertainment room, piano, washing machines and dryers. **Responsive** All queries and concerns are resolved within the hour most commonly, the staff are very receptive, kind and helpful, offering a 24hr service.
Hello, Thank you for taking the time to leave us a review! We're happy to hear that you enjoyed your stay and wish you all the best for the future. Thanks, Murano Street Team
I expected there to be more common spaces in the flats. My one main gripe is that there is no common space besides the kitchen. It makes living in the flats very isolating.
Thank you for your feedback. Sorry that you feel that there is no common space in the flat. We have the study zone and distraction zone available within the CSB that our residents can use. Thanks, Murano Street Team
I love staying at murano it’s like a little community which has formed everyone in our flat works really hard to make it the best it can be. With the help of the brilliant staff who keep us safe the only major issue is that the wifi within murano I’d very temperamental and it took us at least a day just to connect some flats we know didn’t have wifi for the first week. However still it’s brilliant and really enjoying my time here
Thank you for taking the time to leave us a review, and we're glad to hear you're enjoying your time at Murano Street so far! The Wifi is provided by Optify so if you, or your friends, are still having issues please contact 0333 308 0000 and they'll be able to assist. Many thanks, Team Murano Street
It was the best stay ever!!! Loved having friends and staff here
We're glad to hear you enjoyed your stay here! Thanks, Murano Street Team
Maintenance team are lovely but receptionists are rubbish at managing the accomodation.
Thank you for taking the time to leave us a review - we're glad you found our maintenance team lovely! However, we're sorry to hear this about the receptionist. Are you able to give us some further details? Kind regards,Team Murano Street
Really sociable! I would recommend larger flats.
Thank you for your review. We're glad to hear that you find Murano Street sociable. MSSV Team
Managers are so bad, area is Awful. My bed was a camp bed and I shared a flat with 10 mingers. You
Thank you for your review. All beds on site are small doubles and are full size beds. We do not provide camp beds. There are options available if you are unhappy with your flatmates and support can be offered by our living support team who are based on site. MSSV Team
Some of the halls are overpriced and far away (for ex. Murano). Service at halls is not very good either. Try to live privately if you can.
Thank you for your review. I’m sorry to hear that you were unhappy with the service you received. We have various support options available on site and through the University for all students who are living at Murano Street. We are a 20-25 minute walk from the main campus. We have bike storage available on site and a number of our students choose to cycle to campus. MSSV Team
Horrible! I hated living here. Didn’t get on with my flat mates and also thought it was a rip off. Paying over £520 a month for a single bed, rubbish WiFi and no control over your own hearing. The windows are single glazing and right beside the bed which is also Terrible. You need to pay for your own laundry (think it’s £2 a wash and £1 a dry) but the laundry is in another building the other side of the Murano village!!!!
Thank you for your review. I’m sorry to hear that you were unhappy living at Murano Street. There are options available if you are unhappy with your flatmates and support can be offered by our living support team who are based on site. All beds on site have been upgraded to small doubles and there has been an upgrade to the internet available as a result of student feedback. There are 2 laundries available on site, one is situated in the main reception building at the middle of site and the other is located at the other end of site. The machines are provided by an external company and there are charges for using the service. MSSV Team
The worst but most fun place you'll ever live.
Thank you for your review. We are glad to hear that you think living at Murano Street is fun! MSSV Team
Bad WiFi which makes essays harder
Thank you for your review. We have had an upgrade to our internet on site as a result of student feedback. MSSV Team
The student accommodation is poorly maintained, and poorly managed, with repairs taking too long to be resolved. The location is poor, in a rough area of Glasgow, close to a canal (which does not seem safe for students). The social experience is quite good, but the walls are very thin so it can be difficult when others are talking in another room.
Thank you for your review. I’m sorry to hear that you feel the accommodation is poorly maintained and managed. We have procedures in place to ensure that all repairs are completed in a timely manner and complete compliance checks throughout the year. Security is important to us as accommodation providers and we have security guards on site throughout the day and night as well as CCTV available across the residence. I’m glad to hear that you enjoyed the social experience. MSSV Team
I stayed at Murano because I'd heard from absolutely everyone that it was the place to go if you wanted to make a bunch of friends and have a good social life, and that's the truth. I was in a small flat (4-5 people) but still made a lot of friends. Just by going outside your door, you run into people you know. There's always a party going on, and big parties like Halloween and post-exam nights are impossible to avoid. Whilst the location in regards to everywhere else isn't great (25min walk from uni, 50min walk from the city centre) Murano is it's own community and you don't feel isolated. The rent is pretty decent, because it does include everything (!!except laundry!!). Cleaning is entirely what you make of it. My flatmates were... not clean. However, I spent most of my time in my friend's flat in a different block, and him and his flatmates always kept their space really tidy. I stand by the claim that the showers are really good; the water pressure was excellent.
Thank you for your review. We are glad to hear that you enjoyed living at Murano Street. MSSV Team
If you want to meet tonnes of great people, go out lots and genuinely have an enjoyably first year of uni then murano is 100%%% the place you want to be. On the other hand, if you like your own peace and quiet and don’t like going out then I’d perhaps look into other options. I struggled when it came to deciding what halls to go into (primeraly because I wanted my own bathroom and murano doesn’t offer this) but I decided to go for murano after reading that it was better for meeting folk. Honestly, I don’t know one person that genuinely had a good experience at other halls of resident (Queen Margaret, Furhill ect). They always ended up crashing at murano and always talked about how much they regretted staying where they did. Although it is slightly prisonlike, murano is definitely the place to be to make the most out of first year.
Thank you for your review. We are glad to hear that you enjoyed living at Murano Street. MSSV Team
Crap and a rip off, like living in a prison and paying for the privilidge. Even prisoners have nicer living conditions
Thank you for your review. We're sorry to hear that you didn't enjoy your stay at Murano Street. MSSV Team
Dirty mangy place looked more like a dungeon
Thank you for your review. We're sorry to hear that you didn't enjoy your stay at Murano Street. We have options available for a weekly cleaning service in certain accommodation options, other than this - it's up to the flat to ensure the flat is kept clean and tidy. MSSV Team
It's designed by a prison architect so prepare to live in noisy messy prison. I lived in Campsy House which was very quiet compared to the usual Murano experience. However, the cost is way too high considering how terrible atmosphere there is and how small and basic the room is (single bed, s*** mattress, can't open window more than two inches to air the room).
Thank you for your review. We're sorry to hear that you didn't enjoy your stay at Murano Street. All beds on site are small doubles and the windows can open but have window restrictors on them for health & safety purposes. MSSV Team
Everything breaks all the time, the wifi could be worse and it's impossible to maintain the kitchen tidy, but it's fun
Thank you for your review. We're glad to hear that you enjoyed living at Murano Street. We have processes in place to deal with any repairs that are required during your stay to ensure they are fixed in a timely manner. There are options available for a weekly cleaning service in certain accommodation options, other than this - it's up to the flat to ensure the flat is kept clean and tidy. MSSV Team
Genuinely great for social life and meeting people, and plenty of facilities including an amazon locker, 24 hour security guard & spare key retrieval, and good common spaces with computers to work and sofas/TVs to chill. BUT, white goods and showers fail constantly and are arguably unsafe, contractors/inspectors come into your flat at random times without warning, the heating never works, the WiFi is pretty patchy at times, the laundry machines often break, or take your money, or don't wash/dry your things properly, and the management will basically do anything to get as much money out of you as they can. The overall design of the place is pretty lifeless and if you live facing the main street then all the student street noise is captured and bounced off the buildings to amplify it. Have heard stories of showers/boilers still remaining unfixed since September. Some flats have been renovated and have cleaners, while some haven't and have no cleaners, and yet are charged the same rate.
Thank you for your review. We're glad to hear that you find Murano Street sociable with great facilities. We have processes in place to deal with any repairs that are required throughout the year but will always give at least 24 hours notice for anyone attending your flat. We monitor all repairs that are required to ensure that they are all completed in a timely manner. I can confirm that the wifi has recently been upgraded as a result of student feedback. There are options available for a weekly cleaning service in certain accommodation options, other than this - it's up to the flat to ensure the flat is kept clean and tidy. We have plans in place for renovation works to be completed each year, unfortunately due to the size of the site, we are unable to complete the full site at the same time. MSSV Team
This place is definatelly not worth the money and the staff sucks real bad.
Thank you for your review. We're sorry to hear that you didn't enjoy your stay at Murano Street. MSSV Team
This space is too short to write a proper review. Check out Google Reviews of this place. ignore: (kind of ridiculous that they need an email address to check that you are human. every amateur programmer can make a bot that uses mail addresses.)
Thank you for your review. MSSV Team
Murano is an utter s******* filled with great people
Thank you for your review. MSSV Team
Murano is definitely the Halls to be at being a fresher, it so sociable and lively. Its Halls so it is obviously not luxury living don't expect that, that is all I have to say.
Thank you for your review. We're glad to hear that you find Murano Street sociable & lively. MSSV Team
Wouldn't want to stay anywhere else
Thank you for your review. We're glad to hear that you enjoyed your stay at Murano Street. MSSV Team
Best 8 months of my live were spent in these halls, can't recommend enough
Thank you for your review. We're glad to hear that you enjoyed your stay at Murano Street. MSSV Team
Honestly the best hall to be in, so much fun and where all the best parties are!! So easy to meet fun people because it's so huge! Can't recommend it enough don't go anywhere else
Thank you for your review. We're glad to hear that you enjoyed your stay at Murano Street! MSSV Team
Found the system unfair as newly renovated flats were the same price as the old shabby ones and it was just luck which one you would get. Good place to socialise and meet people though.
Thank you for your review. We're glad to hear you found Murano Street great for socialising and meeting new people. We have renovation plans in place each year at site, unfortunately, due to the size of the site we can't complete it all at the same time. MSSV Team
Not great, but it does the job. Cheapest accom, occasionally loud, social experience depends largely on luck.
Thank you for your review. MSSV Team
Could do with some refurbishment and certainly doesn't come with double beds or ensuites but provides the best social experience you could want. The centre of all social activities and the place to make the best pals. Definitely go for large flats... in better condition and more people to get along with.
Thank you for your review. We're glad to hear you found Murano Street sociable. We have renovation plans in place each summer for the site and I can confirm that all rooms now have small double beds. MSSV Team
Absolute and complete sham. Don't go here whatever you do.
Thank you for your review. We're sorry to hear that you didn't enjoy your stay at Murano Street. MSSV Team
Best place if you want to have fun and make pals
Thank you for your review. We're glad to hear that you enjoyed your stay at Murano Street! MSSV Team
It's okay but very loud, the wifi almost never works, things break all the time and they will fix it but it's annoying to get staff in your flat 3 times a week.
Thank you for your review. We recently upgraded our wifi on site after receiving student feedback. There are processes in place to report any broken items and we aim to fix these in a timely manner. MSSV Team
We didn't have any cleaning in our flat hence the review. Murano is absolute s*** but only people from Murano can say it cause we love it really. You'll meet the best people (people everywhere else are stuck up as f***) but everything else is lacking tbh. Needs wifi improved; needs common areas in the blocks and needs to be max £80 per week for what you're getting. Hall management wasn't bad but the amount of problems is awful, it once took 8 staff in our kitchen trying to figure out why there was a puddle on the floor and the plumber came at 2am. It's the best place for down to earth + social students, but don't bother if you can afford/are posh enough to be elsewhere.
Thank you for your review. We're glad to hear you enjoyed your stay at Murano Street. I can confirm that the Wi-Fi has been upgraded after receiving student feedback. We have processes in place to deal with any repairs and aim to solve any issues in a timely manner. MSSV Team
The halls itself are not worth the money we're paying (as well as as unfair difference in quality, as students in newly rebirbished flats pay the same flat rate), and the facilities in the flats themselves are questionable (including; a cooker from the 1950's, not carbon monoxide detector, little hot water and very little cupboard space). However, as it's the biggest halls for the uni it's very sociable and I've met some really great friends. This is the halls for you if you're more worried about your social life than quality of life.
Thank you for your review. We're glad to hear you enjoyed your time at Murano Street. We have annual plans in place for refurbishment works on site. unfortunately, due to the size of the site, we are unable to complete these at the same time. Therefore, we do have some flats that are more modern than others. I can confirm that all flats are supplied with carbon monoxide detectors and fire detection. MSSV Team
Murano is amazing for meeting new people, especially during freshers! There's always people out, and I'm in the newly refurbished halls which are very clean and modern- great value for money. The weekly cleaning service is very helpful too, and there's always staff and security in the central services building to help you and make you feel safe.
Thank you for your review. We're glad to hear that you enjoyed your stay at Murano Street! MSSV Team
Looks like a prison, is far from everything and hugely expensive
Thank you for your review. We're sorry to hear that you didn't enjoy your stay at Murano Street. We are a 20-25 minute walk from the main campus. Many of our residents cycle to campus as we have bike storage on site. MSSV Team
Very basic accommodation with shared facilities, but everything is functional and the social experience is second to none.
Thank you for your review. We're glad to hear that you enjoyed your stay at Murano Street. MSSV Team
It looks like a concentration camp. Get sae far tae f***.
Thank you for your review. We're sorry to hear that you didn't enjoy your stay at Murano Street. MSSV Team
The social experience is second to none, the faciliates are clean and pretty much what you'd expect for the price. The staff are (mostly) helpful, save for a few exceptions. Overall, pretty good.
Thank you for your review. We're glad to hear that you enjoyed your stay at Murano Street! MSSV Team
I like the flats personally but I don't particularly like the 25 minute walk to the union/lectures. The door windows are quite fragile so don't kick them.
Thank you for your review. We're glad to hear that you like the flats. Many of our residents cycle to campus as we have bike storage on site. We also wouldn't recommend kicking in the door windows. MSSV Team
Not the best facilities, second to none social environment!
Thank you for your review. We're glad to hear that you enjoyed the social environment. MSSV Team
Pretty grimy but unmatched social and party scene
Thank you for your review. We're glad to hear you enjoyed the social and party scene at Murano Street. Our flats have undergone refurbishments over the past few years and we are strive to ensure a pleasant living environment for our residents. MSSV Team
Awful experience. £425 a month for freezing cold tiny box room in a noisy building. Had a single bed which was rubbish . Flatmatrs weren't the nicest people. Fire alarms at 8am was annoying
Thank you for your review. We're sorry to hear that you didn't enjoy your stay at Murano Street. All of our beds have been upgraded to small doubles on site. We also have options available through our living support team if you don't get on with your flatmates. MSSV Team
Good community feel but the rooms are far too small and a little depressing.
Thank you for your review. We're sorry to hear that you didn't enjoy your room but glad to hear you enjoyed the community feel on site. We encourage students to make their rooms their own by bringing along some home comforts, a lot of our residents use battery operated fairy lights to brighten things up. MSSV Team
A fairly dirty depressing place which is in dire need of some refurbishment (eg oven and carpet). Good for a social life but a good walk away from everything, surrounded by Maryhill so you don't particularly want to be walking home at night.
Thank you for your review. We're sorry to hear that you didn't enjoy your stay at Murano Street. We go through refurbishment projects on site during the summer months. Unfortunately, due to the size of the site, this is completed over several years. MSSV Team
Would absolutely thoroughly recommend Murano to anyone coming to Glasgow Uni. Hate to say it, but I feel that in terms of making new friends and getting involved with new social groups out-with my course, living in any other halls would have put me at a genuine disadvantage. Murano is just where everyone was and where everything happened!
Thank you for your review. We're glad to hear that you enjoyed your stay at Murano Street! MSSV Team
It's falling apart, doesn't get enough work done on it...just enough to make it acceptable really, we're paying an extortionate amount of money for what we get...and the price is going up next year, and it's too far from the uni. The cleaners are nice though.
Thank you for your review. We're sorry to hear that you didn't enjoy your stay at Murano Street. We have renovation plans each year throughout the property and complete adhoc repairs through the year. There are also procedures in place to deal with any repairs required that are highlighted by residents or staff. MSSV Team