1.0 mi
from nearest campus
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- 13 mins
- 4 mins
- 7 mins
Most helpful review
I recently had the pleasure of staying at Pier Quays, where Mark and Darren were instrumental in ensuring a comfortable and hassle-free living experience. Both Mark and Darren consistently displayed outstanding professionalism and a can-do attitude that made a significant difference in my stay. Their dedication to the maintenance aspect of the accommodation was particularly impressive. Any time there was an issue in my room, whether it was a minor fix or something more substantial, I could always count on them to handle it swiftly and efficiently. Their work was not only quick but also thorough, ensuring that everything was in perfect order. What stood out the most was their friendly and approachable manner. They were always ready to assist with a smile, making all residents feel valued and well-cared-for. It's rare to see such dedication and enthusiasm in maintaining student accommodation.
Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
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Most helpful review
I recently had the pleasure of staying at Pier Quays, where Mark and Darren were instrumental in ensuring a comfortable and hassle-free living experience. Both Mark and Darren consistently displayed outstanding professionalism and a can-do attitude that made a significant difference in my stay. Their dedication to the maintenance aspect of the accommodation was particularly impressive. Any time there was an issue in my room, whether it was a minor fix or something more substantial, I could always count on them to handle it swiftly and efficiently. Their work was not only quick but also thorough, ensuring that everything was in perfect order. What stood out the most was their friendly and approachable manner. They were always ready to assist with a smile, making all residents feel valued and well-cared-for. It's rare to see such dedication and enthusiasm in maintaining student accommodation.
Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
Pier Quays Information
| Telephone | 0300 303 8642 |
| Postcode | ME7 1FL |
| Price from | £151.00 per week for 25/26 (subject to availability) |
| Top tip | Home to a community of 1,106 students, a 10-minute walk from Medway Campus. Visit the website for more information! |
Room Types
10 Single Rooms - Classic Ensuite
Single Studios Premium Range 1 Studio
Single Studios Classic Studio
Single Studios Classic Accessible Studio
Single Studios Premium Range 1 Accessible Studio
Amenities
This property offers a common room, ping pong & pool table, on-site shop, outdoor social space & study room. Discover more!
Popular
- Cinema
- Common Room
- Library or Study Area
Features
- Common Room
- Communal Kitchen
Internet Access
- WiFi
- WiFi In Communal Areas (All Free)
- WiFi In Room (All Free)
Laundry
- Coin-operated Communal Laundry
Recreational Facilities
- Cinema
- Outdoor Area
Special Policies
- No Smoking
Study Support
- Library or Study Area
Transport
- Bike Storage
Travel Times
Pier Quays is a 5-minute walk from Asda Superstore & has easy access to Dockside Shopping Outlet, Rochester High Street, restaurants, pubs & clubs.
University of Kent
Medway13 mins4 mins7 mins1.0 mi
University of Greenwich
Medway Campus11 mins3 mins7 mins0.9 mi
Medway School of Pharmacy
Medway Campus25 mins7 mins11 mins3.2 mi
Pier Quays Biography
Choose to stay at Pier Quays and be a ten-minute walk from Medway Campus. Grocery shopping is made easy, as there is an Asda only five minutes away. If you are looking to get out and about you can venture to Dockside Shopping Outlet, ODEON cinema or Rochester High Street.
The accommodation offers a common room where you can relax and have fun with a TV area, ping pong and pool table. Enjoy the warm sunny days in the outdoor social space. To ensure your stay is as convenient as possible, there is a communal study room and an on-site shop for any emergency supplies.
Pier Quays has various room options for you to choose from. You have the choice of sharing a kitchen and living space with flatmates, whilst staying in an en-suite room or you can stay in a private studio with your own private kitchen. If you are starting at the University of Kent or Canterbury Christ Church University you also have a choice of rooms to choose from, which can be booked via the university.
Secure your room at Pier Quays today!
Q&A
Q
How far is Pier Quays from the University of Kent campus
By member1090366 On 23rd August 23
Q
I’m starting at the university of Kent in September and I’m currently doing a list of things I’ll need to take with my but I’m unsure what will be provided as standard in the flat such as a microwave kettle etc if anyone could help my out it would be much appreciated
By member860164 On 16th June 21
Reply from Pier Quays
On 20th July 22
Hello! Its great to hear you are looking to stay with us at Pier Quays :) All shared kitchens come fully equipped with white goods, items such as ovens, fridge freezer and mircowaves. You would need to bring anything to make it more comfortable for yourself. Check out this link for more details Checking in (unitestudents.com). If we can help further, please reach out on 01634 853285 and the friendly team on site can help.
Q
Ask a new question about Pier Quays
All the Answers You Need About Student Accommodation
What tenancy length do I need?
Some students choose to stay during the academic year, whilst others – particularly international students – require a tenancy that covers the entire year. You can also find student accommodation that is available for one or two terms, classified as a “short stay” on our search filters.
Should I stay in catered student accommodation?
This is totally up to you! Catered accommodation means you will be served meals at set times in a dining hall, and you’ll likely have access to fewer kitchen facilities than if you were to stay in self-catered accommodation.
What is a guarantor and do I need one?
A guarantor is a person who signs a contract to agree to pay your rent if you are unable to. Most university accommodation requires a guarantor, and this applies to both domestic and international students.
Will I need to pay a deposit on student accommodation?
Most likely, yes, you’ll need to pay a deposit. This will be refunded at the end of your stay as long as there is no damage to the room or property.
What bills will my rent include?
If you are staying in university-run accommodation or private halls, your rent should include any utilities such as electricity, gas, water, and internet. Students are not required to pay council tax, however you may need to fill in an exemption form so make sure you check with your local council.
What is purpose-built student accommodation?
Purpose-built student accommodation (PBSA) are residential buildings designed for students. They are often located close to campus, boast modern facilities, include all bills, and often have staff on site to assist residents.
Will my student accommodation be furnished?
Student accommodation is typically fully furnished. Your room should include at least a bed, clothes storage, desk and chair. You’ll likely need to bring things such as bedding and kitchen utensils, but we have a full list here of everything you’ll need.
Read Pier Quays Reviews
I have spent 2 years already in pier quays and I have two more years to go. I will be staying here for my whole degree because it is just the best accommodation
Thank you for yuor review. It is great to hear you are happy with us and will continue staying here for your studies!!!
It’s overall a good uni accommodation and I do feel it’s worth the money.
Thank you for yuor review. We are pleased to hear you are happy with the accommodation.
The room I had was cold I told about it so many times but didn’t fix the heating
Thank you for yuor review. We are sorry to hear of your experience with the heating. If you are still on site, please pop by reception and speak with the Student Experience Team and we can assist with this matter.
For my first university accomodation, it definitely set the standard pretty high. Overall 4/5
Thank you for your review. We are glad you are liking your accomodation. We hope to see you at our Student events helds on site!
Reception staff are always lovely, respectful and fun to talk to. Maintenance problems are always fixed quickly.
Thank you for your kind words. We will pass this feedback on. We are glad you enjoyed your stay!
I recently had the pleasure of staying at Pier Quays, where Mark and Darren were instrumental in ensuring a comfortable and hassle-free living experience. Both Mark and Darren consistently displayed outstanding professionalism and a can-do attitude that made a significant difference in my stay. Their dedication to the maintenance aspect of the accommodation was particularly impressive. Any time there was an issue in my room, whether it was a minor fix or something more substantial, I could always count on them to handle it swiftly and efficiently. Their work was not only quick but also thorough, ensuring that everything was in perfect order. What stood out the most was their friendly and approachable manner. They were always ready to assist with a smile, making all residents feel valued and well-cared-for. It's rare to see such dedication and enthusiasm in maintaining student accommodation.
Thank you for your lovely words. Your review has been passed on to both Mark and Darren. We are glad the staff have made your stay more memorable and feel valued and cared for. We enjoyed sharing your journey with you!
Everyone is very helpful, Nick and Alix are very friendly. The environment always feels safe and the signs and posters always make me crack a smile
Thank you for your kind review. You words will be passed on to both Nick and Alix. We are glad you enjoyed your stay!
Alix and Jim were great during the night duty and offered good services with no inconveniences
Thank you for your review. We are pleased you are happy with your stay and the staff. We will be sure to pass your reviews on to the team.
The staff are incredibly friendly. I love the fact that if I’m feeling lonely or down I can come down and they’ll make me feel ten times better. Alex is really supportive and gives great advice. Ursula and Harleen are great to hang out with especially if you’re feeling down. Overall, I love living here.
Thank you for your kind review. We pride ourselves on being here for you students and it is always great to hear feedback such as this. I will be sure to pass it on to the team. Thank you!
Harleen and Ursula were amazing
Thank you for your kind words. We will pass this over to Ursula and Harleen.
The staff is amazing, the room and the social places were well organised. Good experience overall.
Thank you for yuor kind reveiw. Your comments will be passed on to the team. WE are glad you enjoyed your stay with US.
Been here since September, I can't really complain much at all. Everything is running smoothly and I love the interaction with the staff, they always seem very helpful and will actually take their time to help you whenever you need or just have a good chat with you, especially Sam and Alex, always catch a great laugh with them, never a dull moment. I can't fault any of them in any way whatsoever. Keep up the good work lads!!!
Thank you for your kind review. We are pleased to hear you are enjoying your stay with us. I will be sure to pass your comments over to Sam and Alix.
alix, sam and jim are amazing and always make my day. they should hire hafeez
Thank you for yuor kind words. We will be sure to pass them over to the Safety Team
The best accomodation I’ve ever witnessed, the staff are the best bit, 24/7 reception support by the best members ever! Alex, Sam and Jim ensure that everyone gets the best support and experience, without them pier quays wouldn’t be the same.
Thank you for your kind review. We will pass your comments on to our Safety Team.
Best thing about this place is Alix and Sam and Jim. They're a very good chat, they help out when any issues arise and very funny to talk to.
Thanks for your Review. We are glad you are enjoying your stay. We will pass your comments on to the Safety Team.
Overall a good place but what makes it great is the night staff people, Alix, Jim and Sam are great people and they are there for the laughs or serious conversations when needed. They are an asset to the place and need promotions or a pay rise
Thank you for your kind Review. We will be sure to pass your comments on to the Safety Team.
Harleen Keira Joanne Ursula Thom in pier quays Gillingham have been very supportive and have incorporated nice events throughout the year such a donut day. I’ve had a very good experience in this accommodation
Thank you for your kind words. Your comments have been passed on to the team. We are pleased you are enjoying your stay.
i’ve had an amazing experience with pier quays harleen keira ursula joanne thom have made my experience lovely they have created a lovely, warming and supportive environment for students to thrive in ! and they plan great events throughout the year
Thank you for yuor kind words. Your comments have been passed on to the team. We are pleased to hear you are enjoying your stay!
It's a wonderful property with a good ambience. There is a study room and common room which is a nice feature. Staff is very friendly, helpful and lovely( Nick,Mark,Thomas,Keira,Harleen,Ursula, Karla and Jo). I am having a good stay at Pier Quays.
Thank you for your kind review. We are pleased to hear you are enjoying your stay. I will be sure to pass your comments on to the team.
Just amazing staff who are friendly and ready to help whenever needed
Thank you for your kind words. We are pleased to hear the team are friednly and helpful. We are glad you are enjoying your stay!
Lovely reception , always helpful , great to talk to
Good Afternoon, Thank you for your kind words. We are pleased to hear you are enjoying your stay.
All the employees working at Unite Students are super friendly and super helpful Special mention goes to all the ladies at the donut stand i.e. (Harleen, Kiera, etc) and special mention goes to Nick as well.
Good Afternoon. Thank you for your kind words. We have passed your comments on to the team! We are glad you are enjoying your stay.
Harleen, Keira, Ursula and Karla are the best team members. Provide a great experience for pier quays
Good Afternoon, Thank you for yuor kind words. Your comments have been passed on. We are glad you are enjoying your stay.
Extremely friendly and supportive staff Sam / Alice
I came down here not knowing anyone however over the time I've made some amazing friends and the staff are amazing!! I could not fault them in any way at all, they are soo friendly and always there for you, always catch a joke with them!! Especially Harleen and Keira!! Really fun people here!! Making memories for life. Much appreciated!!!
Thank you for your review. We are pleased to hear you are settling in well! It is nice to hear kind words about the staff and these will be passed on. We hope you enjoy the rest of your stay.
All in all moderately good experience
Good Morning, Many thanks for your review. We will be sure to pass it on to the team. Kind Regards
Harleen at the reception is so helpful and literally the best.
Thank you for your review and kind words about Harleen. We will be sure to pass this on to her! It's great to hear the team have been helpful and you are enjoying your stay with us at Pier Quays. Kind Regards
Sam Sharman and Jim were extremely helpful when I needed something printed. They worked very fast and ensured it was printed correctly.
Good Afternoon, We hope you are well! Many thanks for your kind review. It is nice to hear our staff have been friendly and helpful. We will be sure to pass your comments over to Sam and Jim.
His name is Tom ,he did excellent service …
Thank you for your review! It is great to hear how well our Team are performing and providing excellent service to our Students. We will be sure to pass your kind words on to Thom!
This review is for Abigail, where she's helpful towards my shifting to my new room
Thank you for your review! We are glad to hear Abi was able to assist you with settling into your new room. We will be sure to pass your kind feedback onto Abi.
The Staff at Pier Quays have always been exceptionally helpful to me, especially in accomodating room transfers and helping with general questions, definitely helping to ease some of my worries around living in student accommodation and around noise concerns.
Hello, Thank you for your kind words. I will ensure these are passed over to the team. Enjoy your Summer!
1. This is Pier Quays Medway. Since I moved there’s been construction works and drilling in the buildings. Really noisy, and difficult to study! 2. The Wi-Fi sometimes doesn’t work at night and the heaters stopped working at some point.
Good Morning, Thank you for the feedback. We would be more than happy to discuss this further with you and work out the best way to support you moving forward. Please do let us know via medway@unitestudents.com if we can assist you further. Kind Regards
Very close to the university as well as an Asda, Lidl and a little Tesco right outside. The staff are always lovely and especially Sam who always has a smile and is keen to help.
Good Morning, Thank you for your feedback. Thats great to hear nice comments about the staff. We will be sure to pass your comments over to Sam. Kind Regards
Great people at unite students, all of the staff are lovely. Today I popped down to get some help, and I was kindly assisted by Harleen, Keira, Joanne and Urusla. Can’t recommend this place enough for the hospitality!
Good Morning! This is great to hear :) Thank you for your feedback I will be sure to pass over those comments! Have a lovely day.
Staff is really amazing and friendly. Joanne Ursula Keira Harleen
Hello, Many thanks for your feedback, this is great to hear. I shall ensure this is passed over to the team!
Ursula Joanne Harlem and Keira are all wonderful people - always get my package from them and they’re always very kind and open. Crack a little joke and they’re 10/10
This is great to hear! Thank you so much for the feedback, we will pass this over to the team :)
Nice accomodation but we are fedup of fire alarms
Thank you for your review. We are glad to hear you have found the accommodation nice. We will always aim to deal with any fire alarm as quickly and as effeciently as possible to ensure minimal disturbance is casued. If you would like to discuss this further please reach out to our reception team on: 01634 853285. Thank you.
clean friendly tidy and homely
Hello! Thanks for your review, we are glad you enjoyed your stay with us here at Pier Quays.
Internet very poor Maintenance very poor Doesnt provide a social experience
Hello, Thank you for your feedback. We are dissapointed to hear of the problems raised. We are here to help 24/7, please do reach out to the team if you are still on site and we can help resolve the issues for you. Our direct office number is 01634 853285. Thanks.
Isn't it crap when the WiFi is the highest scoring star rating out of all of those options.... and even then it’s only a three.
Hello, if there is anything we can support you with further, please do reach out directly to the team on site. We are here 24/7 and will be happy to help.
No study or group zone for students. Shower room is badly designed and too small for most people. Shower head shoot water out of the bath area. No one cleans the room.
Hello! Thank you for your review. We do have some great communal areas on site, with a huge study space in Phase 2 and a games room in Phase 1. We can arrange access to either of these for any student staying with us. We have a great app 'MyUnite' whereby you can report any maintenance issue, a member of the team will come quickly and resolve the issue for you. We are also open 24/7 for all your needs.